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Endorsed by Which? Trusted Traders

Ableworld (UK) Limited

Approved Service
Logo on white
Installation, Servicing and Repair
Profile thumb ableworld which trusted trader
4.9

156 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

Organisations and Awards

Dec 21
Dec 2019

About

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As well as being proud to be a Which? Trusted Trader we are also members of NAEP and CERA which gives you peace of mind that we’re a company you can trust. We are under a legal duty to supply goods that are in conformity with a contract of sale. We’re also recommended by the NHS as a Community Equipment Dispenser.

For more information, or free advice with no obligation to purchase anything why not give us a call.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
    • Stairlift Engineers
    • Powerchairs
    • Mobility vehicle repairs
    • Disabled Lifts
    • Mobility vehicle servicing
    • Rise and recline chairs
  • Decking installers

  • More Services

    • mobility scooter repairs
    • mobility scooter servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
156 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Happy with service
Customer Service
Quality
Value
I just want ableworld to know much I love my stairlift. I find it very easy to operate. It is very confortable and smooth when it is in motion and its easy to wipe down. I dont think I could have got any better anywhere else.
Which? Trusted Traders Consumer Posted on 12/05/2022 , work completed 21/04/2022
Very pleased
Customer Service
Quality
Value
Very pleased he left no mess and he explained everything
Which? Trusted Traders Consumer Posted on 28/04/2022 , work completed 21/04/2022
Stairlift
Customer Service
Quality
Value
Entered Ableworld 221 Shinfield Road Reading on Tue 11 April and talked to the sales assistant about stairlift. Engineer (Dan Calver) arrived that afternoon and did survey. Wednesday morning stairlift fitted by Dan. What service!!!!
Customer in Berkshire Posted on 22/04/2022 , work completed 12/04/2022
Stairlift for narrow staircase
Customer Service
Quality
Value
I had a few arranged visits to discuss my personal needs and Able World was the only Company that could offer me what I needed without any extensive alterations to my house. My friend made the initial enquires for me whilst I was in hospital and found the Staff to be knowledgeable and very helpful, arranging the initial visit even whilst I wasn't at home. After looking at all the information about what would be suitable and having a second home visit where my actual measurements were assessed we agreed on the most suitable lift. Due to the lack of space they supplied and fitted a perch and ride stairlift at a very reasonable price and I also took out the five year service and warranty plan which has given me so much peace of mind. Another advantage of this lift is that it does not fix to the wall but to the staircase so there was a minimum of disruption caused and the whole fitting process was completed within a few hours. I found the whole experience with Able World very easy and I am confident that the right choice of stairlift has been made with the help of all their expertise. I would highly recommend this Company.
Customer in Cheshire West and Chester Posted on 12/04/2022 , work completed 17/02/2022
stairlift fitting, quality and performance.
Customer Service
Quality
Value
Excellent company in every respect but I must particularly mention the performance, politeness, attitude and consideration of the installer Mr S. Mason.
Customer in Staffordshire Posted on 08/04/2022 , work completed 16/03/2022
A very positive experience
Customer Service
Quality
Value
I have had an updated new straight stairlift fitted last week via my local Stafford Branch. Mason their engineer came out initially to measure up and advise regarding most suitable stairlift for my weight. He also spent a long time explaining different service options I could purchase to cover services and potential breakdown. Mason did not pressure me into ordering on that day and he left me with loads of information and a proper printed quote. Mason came to fit my stairlift and he was extremely polite and very respectful of my property. He took time to go through how to use the controls and made sure that I tried it for comfort incase I needed any adaptations. He is a credit to Ableworld as he demonstrated a very caring and professional approach to his work. I would be more than happy to recommend Ableworld on the basis of the quality of the chair and stairlift but above all the exceptional service received by Mason.
Customer in Staffordshire Posted on 22/03/2022 , work completed 18/03/2022
Stairlift.
Customer Service
Quality
Value
I had a stairlift installed from Ableworld. From start to finish, excellent. The young man called Ben was the fitter, and he was so friendly and knowledgeable, he answered all my questions and cleaned up after himself. It was a pleasure meeting him. Lovely person. And the stair lift is so quiet and easy to use, and reasonable priced as well. Very pleased with the company and its employee.
Customer in Flintshire Posted on 21/03/2022 , work completed 16/03/2022
Excellent job
Customer Service
Quality
Value
We had a stairlift fitted, the fitter was Simon Barnes who had previously visited to survey. Arrival was prompt and the work was carried out to a high standard. The fitter was on a learning curve with a new invoicing system which had been implemented that day, however he coped with it admirably. The work was carried out as agreed and to the quoted price. Detailed instructions on operation were given and user manual left along with details of aftercare and helpline. All in all a most satisfactory job and we would recommend the company. Simon, the fitter was most courteous and helpful.
Customer in Shropshire Posted on 06/10/2021 , work completed 04/10/2021
The trader replied (on 04/11/2021)
Hello, Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Simon was prompt and the work carried out was to a high standard. It's great to hear that the work was carried out how you agreed and he gave you a detailed demonstration of the stairlift. We hope to see you again. Kind Regards, Ableworld
Fast stairlift
Customer Service
Quality
Value
From the Monday I needed a stairlift for my wife by the Friday. The first trader I rang was booked solid. I rang Ableworld Monday morning. Got straight through. Round inside an hour to take measurements and discuss prices and options. Straightforward staircase. No curves or corners. Back and fitted by early Tuesday afternoon. Courteous. Clean and tidy. No sales patter. Fitted a Handicare stairlift. To Symon and Chris-very well done!
John in Stockton-on-Tees Posted on 06/07/2021 , work completed 06/07/2021
The trader replied (on 04/11/2021)
Hello John, Thank you for taking the time to leave us a fantastic review. We are thrilled to hear that Symon and Chris were able to help you recently with your new Ableworld Stairlift. We are happy to hear they were clean and tidy on your visit. We hope to see you again. Kind Regards, Ableworld
Great Service, highly recommended
Customer Service
Quality
Value
Visited the Ableworld branch in Wigan. Had phoned a few days earlier as there were two specific scooters I was interested in. When I arrived the lady remembered my call and took me to the two scooters - she’d put them together for comparison. I immediately realised they were completely wrong for me. We had a discussion about what I wanted, etc... and she recommended two other scooters and I chose one of those - have to admit, the colour played a huge part in my choice :). She also moved the scooter to enable me to try it, even let me take it outside to the large car park and get a good trial run. Then showed me how to dismantle the scooter (to fit in the car boot) and reassemble it. We arranged a delivery date/time that suited me. On delivery, she once again showed me how to dismantle/reassemble the scooter and ran through all the controls etc. Made sure I felt confident with all the controls before she left. Gave me her phone details in case I had questions after she’d left. Summary: excellent customer service and product knowledge. Helpful, caring, professional. Cannot praise Ableworld and their staff enough. Highly recommended.
Customer in Greater Manchester Posted on 03/03/2021 , work completed 06/02/2021
The trader replied (on 10/03/2021)
Hello, Thank you for taking the time to leave us some great feedback. It's great to hear our Store team in Wigan were helpful during your recent visit. We are happy that you were given advice on which Scooter would benefit you the most and you were delighted with your choice and the colour of your new Scooter. We hope you are happy with your Ableworld purchase and we look forward to seeing you again soon.