Endorsed by Which?

Ableworld (UK) Limited

Approved Service
Logo on white
Installation, Servicing and Repair
4.9

180 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

Organisations and Awards

DECEMBER 2021
Dec 2019

About

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As well as being proud to be a Which? Trusted Trader we are also members of NAEP and CERA which gives you peace of mind that we’re a company you can trust. We are under a legal duty to supply goods that are in conformity with a contract of sale. We’re also recommended by the NHS as a Community Equipment Dispenser.

For more information, or free advice with no obligation to purchase anything why not give us a call.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
    • Stairlift Engineers
    • Powerchairs
    • Mobility vehicle repairs
    • Disabled Lifts
    • Mobility vehicle servicing
    • Rise and recline chairs
  • Decking installers

  • More Services

    • mobility scooter repairs
    • mobility scooter servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
180 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Would recommend to anyone in need!
Customer Service
Quality
Value
Contact excellent. Engineer explained everything in detail. Fitted within 2 days of coming to house. Staff very helpful. Aftercare excellent, seat not quite high enough. Engineer came out within 2 days and sorted it.
Frank, Clwyd Posted on 31/01/2019 , work completed 31/01/2019
The trader replied (on 29/03/2019)
Hi Frank, Thank you for leaving us some feedback, we appreciate you taking your time to do so. We are pleased that we could install a stairlift in your home recently, and that you were happy with the service received! Thank you for recommending us further! Kind Regards.
Prompt service
Customer Service
Quality
Value
Very pleased with service, fitted within two days. Fitter very helpful and pleasant person to have working in your home. Very happy with stairlift. Very easy to work and at a very reasonable price.
Harold, Derbyshire Posted on 25/01/2019 , work completed 25/01/2019
The trader replied (on 29/03/2019)
Hi Harold, Thank you for leaving us some feedback, we appreciate it! We are glad we could install a stairlift in your home recently, and pleased you were happy with the service and price. Kind Regards.
Prompt & professional.
Customer Service
Quality
Value
Would recommend them to anyone.
John, Cheshire Posted on 24/01/2019 , work completed 24/01/2019
The trader replied (on 05/04/2019)
Hi John, Thanks for leaving us some feedback recently, we appreciate it! We are glad that we could assist with your mobility needs recently, and that you were happy with the service. Thank you for recommending us further, it means a lot! Kind Regards.
Very professional and friendly attention
Customer Service
Quality
Value
Very good friendly service - Tom explained working and operation of stairlift very clearly.
Graham, Cheshire Posted on 21/01/2019 , work completed 21/01/2019
The trader replied (on 29/03/2019)
Hi Graham, Thanks for leaving us some feedback, we appreciate it! We are pleased that Tom could help with your stairlift installation recently, and glad you were happy with the service. Kind Regards.
Professional' fitting stairlift.
Customer Service
Quality
Value
Very efficient sale & survey. Work carried out on time. Neat & tidy with good explanation of operating. Very pleased with result.
Howard R, Shropshire Posted on 21/01/2019 , work completed 21/01/2019
The trader replied (on 29/03/2019)
Hello Howard, Thanks for leaving us a review, we appreciate your feedback. We are glad we could install a stairlift int your home recently, and that you were happy with the service. Kind Regards.
Professional installation
Customer Service
Quality
Value
Swift response to urgent enquiry . Fitted within 2 days of first meeting. Superb professional service throughout from the whole team. Extremely pleased with product and installation. I would highly recommended this company
Customer in Denbighshire Posted on 17/01/2019 , work completed 20/12/2018
The trader replied (on 13/02/2019)
Hello, Thank you for leaving us a review, we appreciate it. We are pleased we could assist with your recent stairlift installation, and that the work was carried out quickly and efficiently. Thank you for recommending us further, and we hope to see you again soon in the near future. Kind Regards.
My review
Customer Service
Quality
Value
Engineers, prompt courteous and professional.
Walter, Derbyshire Posted on 17/01/2019 , work completed 17/01/2019
The trader replied (on 29/03/2019)
Hi Walter, Thanks for leaving us a review, we appreciate your feedback! We are pleased we could assist with your mobility service recently, and that you are happy with the work received. Kind Regards.
Retired Bus Driver
Customer Service
Quality
Value
I am very pleased with the service I received from the fitter, also the office staff who dealt with my purchase.
Olive, Cheshire Posted on 15/01/2019 , work completed 15/01/2019
The trader replied (on 21/02/2019)
Hello Olive, Thank you for leaving us some feedback, we appreciate it. We are glad we could assist you with your installation and with your store purchase. We hope to see you again soon. Many Thanks.
My review
Customer Service
Quality
Value
They fitted the Stairlift on time. We had some problems with it but it was rectified promptly.
Angela, Cheshire Posted on 15/01/2019 , work completed 15/01/2019
The trader replied (on 29/03/2019)
Hello Angela, Thanks for leaving us some great feedback. We are glad we could help with your stairlift installation recently, and that it is working well now. Kind Regards.
First class
Customer Service
Quality
Value
The workmanship was first class and they were very friendly, something did go wrong, but it was seen too straight away, I would certainly recommend them.
Ivy, Staffordshire Posted on 14/01/2019 , work completed 14/01/2019
The trader replied (on 29/03/2019)
Hello Ivy, Thank you for leaving us a review, we appreciate your feedback. We are pleased that we could assist with your service recently, and glad we could help! Thank you for recommending us further, we appreciate it! Kind Regards
Excellent all round service.
Customer Service
Quality
Value
Supply & fit stairlift. Sales rep very helpful, could sample product. Very easy to place an order, office staff very accommodating even after we changed our order. Fitter arrived on time, fitted the lift and went through all safety aspects. All staff were very polite, the whole process ran smoothly. Excellent service.
John, Merseyside Posted on 14/01/2019 , work completed 14/01/2019
The trader replied (on 29/03/2019)
Hello John, Thanks for leaving us some feedback, we appreciate it! We are pleased that we could supply and install a stairlift in your home recently, and really glad that you were happy with the whole process. Kind Regards
Prompt and professional.
Customer Service
Quality
Value
Fitter very helpful, and explained everything. He was very polite and very efficient.
Laura, Gwynedd Posted on 12/01/2019 , work completed 12/01/2019
The trader replied (on 03/04/2019)
Hello Laura, Thank you for leaving us some feedback, we appreciate it. We are glad that we could help with your stairlift installation recently, and that you were happy with the service. Kind Regards.
Prompt & professional
Customer Service
Quality
Value
They came promptly when we called. The engineer came on the Saturday and the lift was installed on the following Monday. We found the engineer helpful and very professional. We would certainly have no trouble referring them to others. It is nice to have local firms and we have dealt with Ableworld previously.
Ruth, Staffordshire Posted on 12/01/2019 , work completed 12/01/2019
The trader replied (on 21/02/2019)
Hi Ruth, Thank you for leaving us some feedback, we appreciate it. We are pleased we could help with your stairlift installation, and that you were happy with the service provided. Thank you for referring us further. We hope to see you again in the near future. Kind Regards.
Professional and knowledgeable.
Customer Service
Quality
Value
The thing that stands out most is that we were visited by someone with an engineering background, and in comparison to salesmen, he spoke with realistic confidence and was clearly knowledgeable about his product. The fitting was at the same standard. Highly recommendable.
B J, Staffordshire Posted on 10/01/2019 , work completed 10/01/2019
The trader replied (on 05/04/2019)
Hello, Thank you for leaving us some feedback, we appreciate it! We are glad that we could assist with your mobility aids recently, and that you were happy with our engineer and the overall service provided. Kind Regards.
Friendly and efficient
Customer Service
Quality
Value
Installed stairlift. Work carried out promptly and efficiently to agreed quote. No mess, very pleasant operative.
Samuel, Cheshire Posted on 09/01/2019 , work completed 09/01/2019
The trader replied (on 29/03/2019)
Hi Samuel, Thanks for leaving us a review, we appreciate your feedback! We are glad that we could install a stairlift into your home recently, and glad you were happy with the work. Kind Regards
Prompt & professional
Customer Service
Quality
Value
Ablewood shop - the people in the shop were very friendly and helpful in all respects. The engineer that fitted the stairlift was also friendly, professional and very helpful in everything we asked, also very tidy, also the engineer was prompt and on time.
Jacqueline, Staffordshire Posted on 04/01/2019 , work completed 04/01/2019
The trader replied (on 29/03/2019)
Hello Jacqueline, Thank you for leaving us a kind review, we appreciate it! We are pleased we could help with your stairlift installation recently, and happy that you found the overall service good. Kind Regards.
Very pleased
Customer Service
Quality
Value
I am very pleased with stair lift. The engineer Mat Murphy was very clean and quick in the installation of chair lift.
Norma, Merseyside Posted on 01/01/2019 , work completed 01/01/2019
The trader replied (on 03/04/2019)
Hi Norma, Thank you for leaving us some feedback, we appreciate your review. We are pleased that Mat could help with your installation recently, and that you were pleased with the service. Many Thanks.
Fantastic work
Customer Service
Quality
Value
Glynn carried out fantastic work for me and was very helpful, explaining the working of the stairlift. Everything was done to the schedule agreed. Glyn was very pleasant also clean and tidy.
William, Shropshire Posted on 28/12/2018 , work completed 28/12/2018
The trader replied (on 03/04/2019)
Hi William, Thank you for leaving us some feedback, we appreciate it. We are glad that Glyn could help with your stairlift installation recently, and pleased you were happy with the service. Kind regards
Stairlift
Customer Service
Quality
Value
From my first phone call to ask for a person to call to the installation of the stair lift the service was excellent. The engineer was brilliant as my husband was in hospital I had to have the demonstration and he was excellent
Customer in Southampton Posted on 24/12/2018 , work completed 20/12/2018
The trader replied (on 15/01/2019)
Hello, Thank you for leaving us a kind review, we are grateful. We are pleased that we could assist with your stairlift installation recently, and that you were happy with the service provided. We hope it is working well! Kind Regards
Quick & efficient
Customer Service
Quality
Value
Gentleman was very helpful. Answered all questions etc. Quick and efficient.
Kenneth, Staffordshire Posted on 24/12/2018 , work completed 24/12/2018
The trader replied (on 21/02/2019)
Hi Kenneth, Thank you for leaving us a review, we appreciate it. We are pleased we could help with your mobility needs. Kind Regards.
Excellent service, would recommend
Customer Service
Quality
Value
Excellent job. Arrived when they said they would. Very precise workmanship and fitters were very polite and explained everything fully to us. Would not hesitate to use Ableworld again
Customer in Denbighshire Posted on 22/12/2018 , work completed 15/12/2018
The trader replied (on 15/01/2019)
Hello, Thank you for leaving us a review, we appreciate it. We are pleased that we could assist with your recent stairlift installation, and that you were happy with the service from our engineers. Kind Regards.
Happy with it
Customer Service
Quality
Value
Ableworld fitted a stairlift. We are happy with it and find it easy to operate. It was done to our budget. The salesman was excellent in his instructions, explanations as to its use. He was a model of confidence regarding the stairlift which confirmed we had made the right decisions to buy it.
Kathleen, Gwynedd Posted on 21/12/2018 , work completed 21/12/2018
The trader replied (on 03/04/2019)
Hello Kathleen, Thank you for leaving us some feedback. We are pleased that we could assist with your stairlift installation recently, and that you were happy with the service received. Kind Regards.
Prompt, efficient, pleasant person.
Customer Service
Quality
Value
He was prompt on arrival time. Very pleasant man, knew exactly what he was doing. Didn't waste any time. Explained everything to us when lift was fitted.
George, County Durham Posted on 21/12/2018 , work completed 21/12/2018
The trader replied (on 03/04/2019)
Hello George, Thanks for leaving us some feedback! We are pleased we could assist with your stairlift installation recently, and that you were happy with the work provided. Kind Regards
Efficient
Customer Service
Quality
Value
Ableworld where very efficient and the engineer was very competent, friendly and efficient.
Tony, Staffordshire Posted on 20/12/2018 , work completed 20/12/2018
The trader replied (on 05/04/2019)
Hi Tony, Thanks for leaving us a review! We are pleased we could assist with your mobility needs! Kind Regards.
Excellent prompt efficient & professional 100%
Customer Service
Quality
Value
Fit stairlift to time, to quote price. Superbly helpful and efficient. Backup call after 2 weeks, 2 niggles sored in 48 hours to appointment time. One of the best companies ever used.
Margaret Ann, Gwynedd Posted on 19/12/2018 , work completed 19/12/2018
The trader replied (on 05/04/2019)
Hi Margaret, Thank you for leaving us a review, we appreciate your feedback! We are pleased we could assist with your stairlift installation, and glad that you were happy with the installation and after service call too. We hope your stairlift is working well now. Kind Regards.