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Absolute Alarms & Security Systems Ltd

4.9

190 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Absolute Alarms and Security Systems Limited is an independent alarm company covering Essex, London, Hertfordshire, Kent, Surrey and Suffolk.

Call today for a free quotation and see how we can help you!

-25 Years Trading
-We Cover Your Area!
-Fully Insured & Inspected
-Free No Obligation Quotations
-Fast & Friendly Service
-Systems Repaired, Upgraded & Maintained
-All Types of Police Monitoring Installed & Covered
-Redcare Approved Installers
-Wireless Specialists
-Smart Alarms
-HD CCTV
-Pet Friendly Systems
-24 Hour Callout Cover
-Fully Inclusive Maintenance Contracts
-No Subcontractors

Trading since 1992, installing security systems for the past twenty five years, We are in the enviable position of being fully experienced with many types of security systems and a reputation for quality. We are approved and independently inspected by SSAIB. Installations comply fully with the current British and European Standards and we have achieved the Certificate of Excellence.

What we do

  • Alarm and security equipment installers

    • Alarm installation
    • Access control
    • CCTV installation
    • Door entry systems

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems

  • More Services

    • burglar alarms
    • intruder alarms
    • cctv
    • home security
    • alarm

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
190 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 99% of customers
Sort by
My review
Customer Service
Quality
Value
Alarm install with app.
Which? Trusted Traders Consumer Posted on 01/12/2016 , work completed 01/12/2016
Recommended
Excellent job
Customer Service
Quality
Value
Excellent service, neat & tidy, very helpful. Great job so far.
Katie, Essex Posted on 06/12/2016 , work completed 06/12/2016
Recommended
My review
Customer Service
Quality
Value
All very clear - no issue
James, Suffolk Posted on 13/12/2016 , work completed 13/12/2016
Recommended
Excellent job. Very professional
Customer Service
Quality
Value
Ronnie and Keith were fantastic, friendly and professional. Did a great and thorough job installing the alarm system. Everything was very well explained, also very tidy when going about their work. Absolute Alarms 5 star overall.
Humza, Essex Posted on 16/12/2016 , work completed 16/12/2016
Recommended
The trader replied (on 14/02/2017)
Huzma, your 5 Star rating is much appreciated and will be passed on to Ronnie and Keith. It is great to hear that you rate your installation so highly. Thanks Absolute Alarms.
Very professional and Clear
Customer Service
Quality
Value
Very professional and able to explain the alarm very simply, very happy with the service, would recommend to everyone.
Scott, Essex Posted on 16/12/2016 , work completed 16/12/2016
Recommended
The trader replied (on 14/02/2017)
Scott we appreciate your top score and your kind words. We are glad to see that we have served you well and look forward to your recommendations. Thanks Absolute Alarms.
Brilliant job, great guys
Customer Service
Quality
Value
The guys were organised, helpful and efficient. They cleared up after themselves and took time to demonstrate the alarm.
Sarah, Suffolk Posted on 19/12/2016 , work completed 19/12/2016
Recommended
The trader replied (on 14/02/2017)
Sarah, Cleanliness is next to godliness so they say. So it nice to see that not only the installation and demonstration were to a high standard but also the cleaning up afterwards. Thanks Absolute Alarms.
Very pleased
Customer Service
Quality
Value
Installation of alarm was very efficient and professional. Very pleased to feel secure.
Which? Trusted Traders Consumer Posted on 19/12/2016 , work completed 19/12/2016
Recommended
The trader replied (on 14/02/2017)
Dear Customer, feeling secure after an alarm installation is one of the main objectives. It is so nice to see that we achieved this in a professional and efficient way. Absolute Alarms.
Awesome system
Customer Service
Quality
Value
Really good and easy to use alarm system, professionally installed and explained. A happy customer.
Vasily, Essex Posted on 20/12/2016 , work completed 20/12/2016
Recommended
The trader replied (on 14/02/2017)
Vasily, Awesome is praise not normally given to alarm installations. We were so pleased to see this that we looked up the definition. It said "Extremely Impressive" and "Inspiring Awe" enough said. Thanks Absolute Alarms.
Very good service
Customer Service
Quality
Value
Have previously used this company before and, again, very good service. Alarm system very easy to use.
Susan, Essex Posted on 20/12/2016 , work completed 20/12/2016
Recommended
The trader replied (on 14/02/2017)
Susan, Thanks for your kind words. When customers return again and again we believe this is because we have offered them a very good service. It is nice to see it written. Thanks Absolute Alarms.
My review
Customer Service
Quality
Value
Installation CCTV/Alarm
John, Essex Posted on 20/12/2016 , work completed 20/12/2016
Recommended
The trader replied (on 14/02/2017)
John, We appreciated your very high score. Thanks Absolute Alarms.
Security installation
Customer Service
Quality
Value
Guys worked very hard, listened to our requirements well (grade II listed so plenty of these). Good demo of equipment, guys were pleasant.
Paul, Suffolk Posted on 21/12/2016 , work completed 21/12/2016
Recommended
The trader replied (on 14/02/2017)
Paul thanks for your very kind words. We make it our business to listen first before recommending any security solution especially where the demands of Grade II listing have to be met. I am also pleased that the demonstration fulfilled your expectations. Best wishes Absolute Alarms.
Excellent job, helpful & professional
Customer Service
Quality
Value
On time, tidy and helpful throughout. Made sure we were completely comfortable with everything before leaving and did an excellent job. Highly recommended.
Leo, London Posted on 21/12/2016 , work completed 21/12/2016
Recommended
The trader replied (on 14/02/2017)
Leo, your kind words will be passed on to the engineer concerned. It is our business to do an excellent job and leave the property tidy but it is very nice of you to acknowledge it. Absolute Alarms
My review
Customer Service
Quality
Value
Prompt & professional
Thomas, Essex Posted on 05/01/2017 , work completed 05/01/2017
Recommended
The trader replied (on 14/02/2017)
Thonas, Prompt & Professional, these are key attributes to any business let alone one in the security industry. We expect very high standards from all our colleagues and it is good to see that we have delivered. Absolute Alarms.
Brilliant job.
Customer Service
Quality
Value
Max was a good worker today. Was very considerate when moving around the home when I have a small child around. Definitely recommend.
Joanna, Essex Posted on 12/01/2017 , work completed 12/01/2017
Recommended
The trader replied (on 14/02/2017)
Joanna, Thanks for your very kind words. Max is one of our younger engineers but has still been trained to the same very high standard that all our engineers are. Our engineers try to be considerate during every installation especially where young and vulnerably people are present. I look forward to passing your comments on. Absolute Alarms.
Amazing job.
Customer Service
Quality
Value
Comprehensive service provided.
Arvinder, Essex Posted on 12/01/2017 , work completed 12/01/2017
Recommended
The trader replied (on 14/02/2017)
Arvinder, Thanks for your review. Comprehensive is definitely one of the key requirements when installing a security system and we are pleased to have fulfilled this. Absolute Alarms.
Helpful and friendly
Customer Service
Quality
Value
This all went well and the installers was really helpful and friendly.
Linda, Essex Posted on 13/01/2017 , work completed 13/01/2017
Recommended
The trader replied (on 14/02/2017)
Linda thanks for your kind words, we make it our business to be friendly and helpful. Absolute Alarms.
My review
Customer Service
Quality
Value
Alarm install and handover.
Baddegama, Essex Posted on 17/01/2017 , work completed 17/01/2017
Recommended
The trader replied (on 14/02/2017)
Thanks very much for your high score. Absolute Alarms
Not as good as expected
Customer Service
Quality
Value
Everything went well apart from some hidden charges. The alarm is supposed to call their centre once a day to make sure it is working. There is a charge for this call and the alarm can keep calling 4-5 times per day daily charging £1-2. Interestingly, they have the option to call a 0800 number which is free but I was not given the option until months later when I found out from the increased phonebils. When I asked to change my alarm to the 0800 they charged a fee for that!! Not very professional or respectful if you think that you meant to stay with them for many years.
Which? Trusted Traders Consumer Posted on 23/01/2017 , work completed 23/01/2017
Recommended
The trader replied (on 24/01/2017)
Our charges are never hidden and were explained fully at quotation stage using a formal quotation. For police response, the charges referred to are the charges made by the customer's own telephone provider when the alarm sends a test signal which it has to do to comply with the current British and European standards. We have no control over the customer's own telephone contract and customers are charged by their telephone provider depending on the contract they agreed to. As the system rings an alarm receiving centre to achieve Police response we offered the customer the ability to call their Freephone number. This makes every call free but the alarm receiving centre levy a charge which is then passed on to the customer. This was again explained in writing, agreed, installed and paid for. We are not sure exactly what we could have done differently and are sorry to hear that we have not fulfilled your expectations.
My review
Customer Service
Quality
Value
Brilliant support, good explanation, thank you.
Simon, Suffolk Posted on 31/01/2017 , work completed 31/01/2017
Recommended
The trader replied (on 14/02/2017)
Simon we at Absolute Alarms very much appreciate your kind words and the very high score given. Alarms systems can be quite technical but once explained and supported correctly give years of peace of mind. We hope your comments reassure other potential customers of this benefit. Absolute Alarms.
Good job, neat
Customer Service
Quality
Value
Friendly, neat and tidy.
M, Suffolk Posted on 02/02/2017 , work completed 02/02/2017
Recommended
The trader replied (on 16/02/2017)
Dear customer thank you for recommending our services. We are please to see that you especially found us neat and tidy which normally goes hand in hand with a professional job. Absolute Alarms
Excellent job.
Customer Service
Quality
Value
Engineer was prompt, very thorough and very helpful in explaining the system and helping with the set up. He worked very tidily, and left no mess. Job well done!
S, Essex Posted on 03/02/2017 , work completed 03/02/2017
Recommended
The trader replied (on 16/02/2017)
Dear customer, we appreciate your top score. Customers often worry about the complexity of an alarm system but your endorsement that we were thorough, tidy and left no mess will hopefully benefit others. Thanks Absolute Alarms.
Great job.
Customer Service
Quality
Value
Excellent service, very quick and informative, would highly recommend!
Lucy, Essex Posted on 03/02/2017 , work completed 03/02/2017
Recommended
The trader replied (on 16/02/2017)
Excellent Service!! Lucy, we are so glad to hear that you received it and that we are able to provide it. From initial enquiry to survey and finally installation we at Absolute Alarms strive to always provide Excellent service.
Very professionally done and prompt
Customer Service
Quality
Value
It was very quickly done and very professionally done. Very happy with the service.
Yusuf, London Posted on 06/02/2017 , work completed 06/02/2017
Recommended
The trader replied (on 17/02/2017)
Yusuf, Thanks for your top score and your appreciation of our service, we are glad you are very happy. Absolute Alarms
Very professional.
Customer Service
Quality
Value
Very professional, knowledgeable alarm fitter. Thank you.
Which? Trusted Traders Consumer Posted on 07/02/2017 , work completed 07/02/2017
Recommended
My review
Customer Service
Quality
Value
Great job.
Which? Trusted Traders Consumer Posted on 07/02/2017 , work completed 07/02/2017
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.