Endorsed by Which?

Absolute Mobility Limited

4.9

144 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Absolute Mobility – Accessible Bathrooms with Lifetime Peace of Mind

Absolute Mobility design and install accessible bathrooms to help people bathe safely and independently.

Established in 2009, we specialise in walk-in baths, level-access showers, wet rooms and power baths for individuals and care homes.

Every installation is carried out by our expert team and backed by our lifetime installation warranty for lasting peace of mind.

We’ve been proud members of Checkatrade since 2012 and Which? Trusted Traders since 2016.

Visit our showroom in Henley-on-Thames to try out walk-in baths and shower solutions.

Can’t travel? Our mobile showroom can bring a walk-in bath to you for a home demonstration.

With very few places to see a walk-in bath before buying, we encourage you to try before you decide.

If you need a bathroom designed around your mobility needs, get in touch today for expert advice and friendly, no-pressure support.

What we do

  • Disability and mobility

    • Bathing aids
    • Home adaptations
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
    • Electric Showers
    • Bathroom tiling
  • Plumbers

  • Kitchen fitters

    • Kitchen installation
  • More Services

    • walk-in baths
    • accessible shower
    • bathroom design installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
144 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent job well done.
Customer Service
Quality
Value
Workman was very tidy, friendly & kept good time. He did an excellent job & l would thoroughly recommend his work. The company kept me informed at every stage. I am very pleased with the wet room.
Customer in Buckinghamshire Posted on 05/06/2024 , work completed 10/05/2024
The trader replied (on 10/06/2024)
Good morning, thank you for taking the time to leave a review. I will pass your feedback on to the fitter. Should you require anything else in the future, please do not hesitate to contact us!
Fantastic company great work
Customer Service
Quality
Value
Absolute Mobility have been fantastic to deal with. We had no stress because they dealt with everything so professionally. Material’s arrived in good condition and on time. The workmen were excellent tidy and clean. They worked hard each day and nothing was too much trouble. Will certainly use Absolute Mobility again for the main bathroom. Thank you to all concerned.
Customer in Surrey Posted on 22/05/2024 , work completed 17/05/2024
The trader replied (on 29/05/2024)
Good morning, thank you so much for taking the time to leave a review! We are delighted with how happy you are with your experience with us at Absolute Mobility. When you are ready to do your main bathroom, please do not hesitate to contact us again :) So that we could thank you personally, would you be able to send us an email to info@absolutemobility.co.uk to confirm your name? We look forward to hearing from you again! Kind regards, Carolina.
Thoroughly trustworthy
I was a little reluctant to have a survey done, but my fears were groundless. Survey was competent, matched our requirements, and came in at an affordable cost. My disabling condition was worsened markedly recently, otherwise we would definitely have gone ahead.
Customer in Hampshire Posted on 09/05/2024 (Reviewer did not use service)
The trader replied (on 13/05/2024)
Good morning, Thank you for taking the time to leave a review. Wishing you well, should you require anything in the future please do not hesitate to contact us. Kind regards Sarah McCabe Operations Manager
Change ensuite from shower to wet room
Customer Service
Quality
Value
We were very impressed by the two workmen who were always polite and attentive. Whenever they came across a problem they had a solution that they ran by us for approval. When finishing for the day they left the place tidy and always left us with a working toilet. The quality of the workmanship was superb The company kept us informed throughout the process from start to finish so there were no surprises. The work was completed on time and to budget
Customer in Berkshire Posted on 24/04/2024 , work completed 17/04/2024
The trader replied (on 26/04/2024)
Good afternoon, Thank you for taking the time to leave a review. I will pass your feedback onto our teams. Should you require anything in the future, please do not hesitate to contact us. Kind regards Sarah McCabe Operations Manager
An outstanding company to deal with.
Customer Service
Quality
Value
From the first contact this company have been wonderful. My parents needed a sit in bath. James came to discuss and design the fitting. We also asked him for a quote for the whole bathroom. He took the time to listen, advised and went through all offerings and gave us 2 designs and quotes for the 2 options. We had others in and they weren't a patch on James. There was no chasing for the order, I had a few additional questions to James which were answered promptly. Every detail was made clear and even advised on the boiler replacement requirements which stopped us buying the wrong type! Organising the fitting was easy, Carolina on the phone and via email was very helpful and easy to talk to - very pleasant lady. Then the surveyor Trevor attended and assessed the work required, he changed the appointment to our convenience. Installation date was agreed. Martin the fitter was punctual every day, kept us informed, did a fantastic job and was a great guy - thanks Martin! My parents are very pleased with the outstanding result of their new bathroom. My brothers and I are also very happy that my parents will now have a safe environment reflecting their needs. Post work we had a follow up call to check everything was to our satisfaction - another very pleasant lady, Emily. This company are outstanding in everything they have done, congratulations to you all.
Customer in Hertfordshire Posted on 22/04/2024 , work completed 18/04/2024
The trader replied (on 26/04/2024)
Good afternoon, Thank you for taking the time to leave a review. It is much appreciated. I am pleased that you are happy with the service, from the initial appointment right through to the aftercare, I will be sure to pass your feedback on to James, Martin, Carolina and Emily. Should you require anything in the future, please do not hesitate to contact us. Kind regards Sarah McCabe Operations Manager
First Class Job
Customer Service
Quality
Value
We are delighted with the way our bathroom has been transformed by the installation of a walk-in shower to replace our bath. The quality of the materials is first class and it feels like we now have our own mini-spa! Martin and Jo arrived promptly each day and worked very hard to make sure the job was finished on schedule. They kept us informed about progress and were most helpful. Very happy indeed with the result.
Customer in Buckinghamshire Posted on 23/02/2024 , work completed 16/02/2024
The trader replied (on 05/03/2024)
Good Morning, Thankyou for taking the time to leave a review. I am delighted that you are so pleased with your new accessible bathroom solution. It has been a pleasure to complete this project, I will pass on your review to Martin, Jo and the rest of the team. Should you require anything in the future, please do not hesitate to contact us. Kind regards Sarah McCabe Operations Manager
Very good from start to finish.
Customer Service
Quality
Value
Fractured hip and osteoporosis of my spine and other hip means much reduced mobility.From our first enquiry at the showroom we were never “hassled “into making a decision to go ahead with a survey, but left in peace to look elsewhere etc before deciding. Unusual and very welcome! James came first to do the survey, again no hurry and gave us lots of information and good advice about taking the bath out and replacing with an enormous walk in shower, then replacing the basin and putting in a “ comfort “ loo, something we hadn’t thought of but is excellent. New radiator dual heat, so can also be used when the central heating is off, great idea. New flooring and wall covering completed the great plan he did for us. Andy arrived to install it all. Very friendly, competent and super helpful, tidying up each day, always closing all the doors on his thousand trips to and fro his van. He also always checked with us before installing each component that it was exactly what we wanted. Completed in 2 weeks and he’s made it look like the best room in the house! We are extremely happy with it all and would have no hesitation in recommending Absolute Mobility to anyone who is in need of help in this area of their house.
Customer in Oxfordshire Posted on 22/02/2024 , work completed 08/02/2024
The trader replied (on 05/03/2024)
Good morning, Thankyou for your review, it is much appreciated. It was a pleasure to complete this installation, I am delighted that you are so pleased with your new accessible bathroom. I will pass your feedback onto James, Andy and the rest of the team. Should you require anything in the future, please do not hesitate to contact us. Kind regards Sarah McCabe Operations Manager
Would definitely recommend
Customer Service
Quality
Value
Absolute mobility was used to replace my mother's bath into a shower. Their salesman and surveyor both arrived as booked and were very considerate in their dealings with an elderly lady, explaining exactly what she should expect during the work. Errol who carried out the installation was great, he arrived on time, kept everything clean and tidy during the work and finished on time. He was also very cheerful, friendly and easy to deal with. There was a problem with the glass door but this was replaced within a couple of weeks and now everything is working well.
Customer in Surrey Posted on 14/02/2024 , work completed 08/02/2024
The trader replied (on 26/02/2024)
Good morning, Thank you for your review. It was a pleasure to complete this installation for your Mum. I will pass the feedback onto Errol and the Team. Should you require anything in the future, please do not hesitate to contact us. Kind regards Sarah McCabe Operations Manager
Mobility bath and wet room
Customer Service
Quality
Value
What can we say about our bathroom? It looks superb. The walk-in bath is fantastic. The finish of all the surfaces - marvellous. The best part of the installation the engineers. We had Martin and Jo with us every day and they were knowledgeable, efficient, professional, tidy in their work. They were polite snd considerate in communication. A total package, great products professional installed. Would not hestitate in recommending Absolute Mobility.
Customer in Buckinghamshire Posted on 13/12/2023 , work completed 13/12/2023
The trader replied (on 15/01/2024)
Thank you for taking the time to leave a review. I am delighted that you are happy with your new walk-in-bath. Should you require anything in the future, please do not hesitate to contact us. Kind regards Sarah McCabe, Operations Manager
Satisfied Customer
Customer Service
Quality
Value
We have recently had a walk-in bath fitted by Absolute Mobility to aid my wife who has serous mobility concerns, we must say that the whole experience from receiving the initial visit from James the bathroom designer, who discussed the options available in a knowable and helpful manner. After deciding on the model and options such as flooring, grip rails etc we received a quotation for us to peruse. We received quotations from other suppliers who I must say were pressing to accept their quotes and offering “free” offers of sinks and toilets. Quite frankly I was not impressed. Absolute were not at all forceful in asking if we had decided on a decision, other than if we were happy with the quotation. After asking a couple of questions of them we decided to accept the quote. We were given a date and their fitter arrived at the due date. Martin the fitters name, carried out the work in a neat and tidy fashion, asking when needed, questions regarding positions of the grip rails etc and explaining the operation of the bath’s pump etc. He left the area tidy at the end of the working day and completed the fitting of the bath and accessories in the allotted time. If Martin is an example of the fitters employed by Absolute, then any customer thinking of employing them will have no concerns over the quality of the work. We have no qualms in recommending Absolute Mobility.
Customer in Berkshire Posted on 06/11/2023 , work completed 27/10/2023
The trader replied (on 28/11/2023)
Good afternoon, I am delighted that yourself and your wife are happy with your recent installation. I have passed your comments onto both James and Martin, along with the rest of the team, we are so grateful for the feedback. Should you require anything further in the future, please do not hesitate to contact us. Kind regards Sarah McCabe Operations Manager