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Absolute Mobility Limited

4.9

142 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed
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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Absolute Mobility specialise in accessible bathrooms. Established in 2009, we install walk-in baths, easy access showers, wet rooms and power baths for private individuals who require safe to use and easy to access bathing facilities.

We also serve care homes and nursing homes.

We have been a member of Checkatrade since 2012 and a member of Which? Trusted Traders since October 2016.

Our appointment only showroom in Henley on Thames is the place to view and try out examples of walk-in baths, shower trays and a Windsor power bath.

Alternatively, a mobile showroom can bring an example of a walk-in bath to you for demonstration.

There are very few places to see a walk-in bath, so if you are considering one, please get in touch to try before you buy.

We design and install easy access/level access showers and wet rooms ensuring they are suitable for safe and easy access.

If you require a bathroom adaptation that is designed with your easy access needs in mind, please get in touch today.

What we do

  • Disability and mobility

    • Bathing aids
    • Home adaptations

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
    • Electric Showers
    • Bathroom tiling

  • Plumbers

  • Kitchen fitters

    • Kitchen installation

  • More Services

    • walk-in baths
    • accessible shower
    • bathroom design installation

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
142 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Recommended

Recommended

by 99% of customers
Sort by
Disabled shower installation
Customer Service
Quality
Value
The company has both designed and installed a shower enclosure for me obviously knowing the dimensions involved. The seat, shower rail, handrail, and 6 inches protruding control leave no space for me to maneuver, the shower curtain in use is constantly in contact with one's body as is the shower control, basically a very unpleasant experience. I have MS which affects my mobility and causes spams, pain and poor muscle control, this situation to me is a constant nightmare. The company offered to further install a wetroom at more cost to me knowing full well that I had already refused this option as over my budget when ordering last September. There are other additional issues to include, a shower and it was faulty from first use. The response from the company is that I agreed to the dimensions and signed the order. So basically it is my fault! The consumer rights Act 2015 says that the trader must perform the service the reasonable care and skill which they have not done. Their attitude to resolve has been one of complacency and their platitudes insincere. This has also been a very costly financial experience. I am a very upset and dissatisfied customer, however, I will continue to further my complaint as is necessary to achieve an outcome that is acceptable to me. I would advise being wary to enter into any business with this Company
Pamela Posted on 17/05/2021 , work completed (undated)
The trader replied (on 17/05/2021)
Thank you for sharing your feedback on the Which? Trusted Trader platform. We’re sorry that your experience didn’t match your expectations. After reading your comments, I would like to note that you had agreed to your shower dimensions and subsequently signed your order forms for us to proceed with your new bathroom installation and were happy throughout the duration of works. Absolute Mobility prides itself on great customer service and feels that we had listened to your issues and wanted to work with you to put things right. This included using the Dispute Resolution Ombudsman, an independent adjudicator who looked at the case details and ruled in our favour advising that our response was a fair offer. Please feel free to reach out to me on 01491 411041, if you have any further concerns that you wish to discuss. Kind regards Gary Watts
Professional, great job.
Customer Service
Quality
Value
Would recommend, great job, good workmen. Had utility room converted to downstairs bathroom.
Samuel, Middlesex Posted on 21/06/2017 , work completed 21/06/2017
Recommended
Prompt & professional
Customer Service
Quality
Value
I had good advice as to the most appropriate solution when I visited their showroom in Henley. All subsequent appointments were on time and installations was done tidily and on schedule.
Ann, Kent Posted on 08/01/2018 , work completed 08/01/2018
Recommended
Adapted bathroom
Customer Service
Quality
Value
Very professional and courteous, also cleaned up after themselves very well and left the place as they found it.
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 07/06/2023
Recommended
The trader replied (on 20/07/2023)
Good afternoon, Thank you for your feedback, it is much appreciated. These quality's amongst are teams are what we pride ourselves on. Should you require anything further, please do not hesitate to contact us. Kind regards Sarah McCabe Operations Manager
Prompt and professional
Customer Service
Quality
Value
Clean tidy workmen, always on time, perfectionist installing shower.
Jennifer, Middlesex Posted on 19/02/2018 , work completed 19/02/2018
Recommended
Good fitter
Customer Service
Quality
Value
New bathroom - into a bathroom for disabled use. Good fitter, on time. Cleaned up at end of day and were happy to work round me in my home.
Dennis, Buckinghamshire Posted on 02/01/2019 , work completed 02/01/2019
Recommended
Bathroom refitted to budget and on time
Customer Service
Quality
Value
Replacement of old bathroom with walk in shower and new sanitary ware. Efficient initial meeting and survey. Good written communication prior to work starting (despite being out of the country). The fitter (Nigel) took 6 days to complete the work. Worked very tidily. Some issues which were corrected within a few hours of them being brought to head office's attention. Very pleased with the quality of the work. Verbal communication during and after the fitting could have been better. All in all, would recommend to others.
Customer in Buckinghamshire Posted on 27/06/2019 , work completed 18/06/2019
Recommended
The trader replied (on 11/01/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team
My review
Customer Service
Quality
Value
Excellent job.
Sheila, Middlesex Posted on 06/12/2017 , work completed 06/12/2017
Recommended
Efficient job
Customer Service
Quality
Value
My husband had become immobile after a fall so we had to make adaptions to the shower room very quickly. Absolute were very sympathetic and completed the work early so we could get my husband home from hospital.
Sue, Hampshire Posted on 27/02/2017 , work completed 27/02/2017
Recommended
My review
Customer Service
Quality
Value
Excellent job.
Eleanor, Derbyshire Posted on 04/06/2018 , work completed 04/06/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.