Endorsed by Which?

Absolute Plumbing & Heating

5.0

20 Reviews

Opening Hours
Today - 07:00–23:30
  • Monday 07:00–23:30
  • Tuesday 07:00–23:30
  • Wednesday 07:00–23:30
  • Thursday 07:00–23:30
  • Friday 07:00–23:30
  • Saturday 07:00–23:30
  • Sunday 07:00–23:30

About

Absolute Plumbing & Heating is a family run plumbing and heating business based in Crowborough, East Sussex, owned and operated by Daniel and Cristina. We specialise in domestic gas boilers, central heating systems, servicing, breakdowns and full replacements for homeowners across Crowborough, the Ashdown Forest area, Uckfield and the Tunbridge Wells region.

Daniel is a fully Gas Safe registered engineer with over 25 years of experience. Cristina works alongside Daniel on installations, servicing and diagnostics, so every job is handled by people who genuinely care about the quality of the work and the customer experience.

When you contact us, we discuss what you need, arrange a visit if required, provide a clear written quotation, and if you are happy to proceed we book the work in at a time that suits you. This simple process avoids surprises and keeps everything straightforward.

Most of our work comes from recommendations and repeat customers and we are proud to be a Which? Trusted Trader.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Plumbing Fixtures
    • Unvented cylinder installation and maintenance
    • Water Heater Repair Services
  • More Services

    • gas fire service

Customer reviews

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5.0
20 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Reliable, friendly and caring team
Customer Service
Quality
Value
I've been using Absolute Plumbing for a couple of years now, and Daniel and Christina have been nothing but reliable, friendly and genuinely lovely to deal with. Their communication is excellent and they provided regular updates on arrival time. Last year, when we suddenly experienced an issue, they came out the same day, an incredibly fast response. It turned out a contractor had accidentally turned the gas off, and despite the call out and time spent, they were so kind and didn't even charge for the visit. They are a lovely couple who clearly care about their customers, and I wouldn't hesitate for a second to recommend them.
Customer in East Sussex Posted on 11/03/2026 , work completed 10/03/2026
The trader replied (on 15/03/2026)
Thank you so much for this wonderful review, and for taking the time to write it, especially given how busy life gets. It genuinely means a lot to us both. We're really pleased we could be there quickly when you needed us, and that everything turned out to be a straightforward fix. That's always the best outcome. It's been a pleasure looking after your heating over the years and we look forward to being there whenever you need us again. Absolute Plumbing & Heating
Friendly, honest and great communication
Customer Service
Quality
Value
5 stars Excellent service, friendly, knowledgeable and would highly recommend. Our boiler was serviced quickly with excellent communication throughout. Thank you
Customer in East Sussex Posted on 11/03/2026 , work completed 09/03/2026
The trader replied (on 15/03/2026)
Thank you so much for the kind words! Really glad the service went smoothly and the communication worked well for you. We look forward to seeing you again next year. Absolute Plumbing & Heating
Excellent service
Customer Service
Quality
Value
Dan and Cristina at Absolute Plumbing and Heating have installed and serviced our boilers for many years. They are friendly, reliable and efficient. Their work is exemplary and they take great care of your property. I would have no hesitation in recommending them.
Customer in East Sussex Posted on 08/03/2026 , work completed 02/03/2026
The trader replied (on 09/03/2026)
Thank you for your kind review. We really appreciate your continued support over the years and we’re pleased you’ve been happy with the work we’ve carried out. It’s always a pleasure looking after our regular customers in Crowborough and the surrounding areas. Thanks again for the recommendation. Absolute Plumbing & Heating
Thank you for the lovely service.
Customer Service
Quality
Value
Daniel and Christina, Thank you for the lovely service. You were both very friendly and efficient, and everything was handled smoothly. We really appreciate it — thank you!
Customer in East Sussex Posted on 02/03/2026 , work completed 24/02/2026
The trader replied (on 03/03/2026)
Thank you so much for your kind words. It really does mean a lot to us as a family-run business. We always aim to keep things straightforward, tidy and stress-free from start to finish, so we’re really pleased everything went smoothly for you. If you ever need anything in the future, whether it’s servicing, repairs or advice, we’re always happy to help. Thanks again for choosing Absolute Plumbing & Heating.
Boiler service
Customer Service
Quality
Value
Very happy, arrived on time, quick, clean and efficient. The team are extremely courteous, knowledgeable and friendly. Everything went very smoothly, I have no hesitation in recommending them. Thank you both.
Customer in West Sussex Posted on 22/02/2026 , work completed 17/02/2026
The trader replied (on 02/03/2026)
Thank you very much for your kind review. We really appreciate you taking the time to leave such positive feedback. It was a pleasure carrying out the work for you, and we’re glad everything went smoothly. Thank you again for choosing Absolute Plumbing & Heating. Daniel & Cristina
Great work once again!
Customer Service
Quality
Value
Great customer service from the start, the communication is excellent. Quality of the work is also fantastic, and to top it off they’re nice people. Highly recommend!!
Customer in East Sussex Posted on 18/02/2026 , work completed 18/02/2026
The trader replied (on 02/03/2026)
Thank you so much for your kind words. We’re really pleased you were happy with the communication and the quality of the work. It means a lot to us that you took the time to leave this review. Thank you again for choosing Absolute Plumbing & Heating. Daniel & Cristina
Fantastic service out of hours
Thank you for taking the time to respond to me after 6pm via WhatsApp regarding an issue with my boiler in my new property. They were incredibly helpful and quickly troubleshooted the problem, resolving it remotely over WhatsApp. I really appreciate the prompt support and excellent service — thank you again!
Customer in East Sussex Posted on 12/02/2026 (Reviewer did not use service)
The trader replied (on 02/03/2026)
Thank you very much for your kind review. We’re really pleased Cristina was able to help and resolve the issue quickly for you. We always try to support our customers as promptly as possible, even outside normal hours where we can. We truly appreciate you taking the time to leave this feedback. Daniel & Cristina
5 star service
Customer Service
Quality
Value
When our old boiler gave up on us Christina and Daniel came to our rescue and supplied and fitted a new one within a week. They gave us a five star service, efficient and extremely tidy, and you couldn't wish to meet two nicer people. We wouldn't hesitate to recommend them to anyone.
Customer in East Sussex Posted on 09/02/2026 , work completed 06/02/2026
The trader replied (on 02/03/2026)
Thank you so much for your lovely review. We’re really pleased we were able to get your new boiler installed quickly and that you were happy with the service from start to finish. It means a great deal to us that you took the time to leave such kind feedback. Thank you again for choosing Absolute Plumbing & Heating. Daniel & Cristina
Efficient and friendly
Customer Service
Quality
Value
Absolute installed our Worcester Bosch boiler 9 years ago and they have serviced it annually. Also done other plumbing jobs over the years and would certainly recommend them.
Customer in East Sussex Posted on 03/02/2026 , work completed 30/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your continued trust over the years. It means a great deal to us that we’ve been able to look after your Worcester Bosch boiler since installation and continue servicing it annually. We truly appreciate your ongoing support and recommendation. Daniel & Cristina
Always a great service
Customer Service
Quality
Value
We have been using Absolute Plumbing for many years now. They have fitted a new boiler and new radiators, and have been servicing the boiler every year since it was installed. They are always friendly, reliable and offer good value for money. Highly recommended.
Customer in Kent Posted on 30/01/2026 , work completed 30/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your continued support over the years. We’re really pleased to have been able to install your boiler and radiators and to continue servicing the system annually. It means a lot to us that you trust us with your heating year after year. Many thanks for your recommendation. Daniel & Cristina
Great Team.
Customer Service
Quality
Value
Absolute Plumbing (Daniel and Christina) are a great team. They’re friendly, punctual, efficient, good value for money, and always do a good job. They’ve done many jobs around our house as we’ve renovated it over the years, including fitting a new boiler to adding, moving radiators, outside taps. I can’t recommend them enough.
Customer in East Sussex Posted on 29/01/2026 , work completed 29/01/2026
The trader replied (on 02/03/2026)
Thank you so much for your kind review. It’s been a pleasure working with you over the years and helping with the various projects as you’ve renovated your home. We really appreciate your continued trust and recommendation. Many thanks. Daniel & Cristina
Replaced mixer tap in kitchen
Customer Service
Quality
Value
Another efficient and careful job from Daniel and Cristina. Today they were replacing a mixer tap in the kitchen which had developed an almost continuous drip. As usual, they were on time, did the job quickly and took care, on this occasion to remove items under the sink so that they were not damaged with water. They are always equipped with towels, blankets etc to catch any water that might escape. They are careful in your property, clean up and are cheerful and friendly. We have used them for nearly 5 years now and can thoroughly recommend them.
Customer in East Sussex Posted on 29/01/2026 , work completed 29/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your kind review. We’re really pleased you were happy with the work and the care taken while carrying it out. We always aim to treat every home with the same level of respect as our own. Thank you again for your continued support. Daniel & Cristina
Brilliant service
Customer Service
Quality
Value
We’ve used Daniel and Cristina for several jobs now and have always found them brilliant. Friendly and cheerful whenever they are with us and the work has always been to a great standard. Would definitely recommend.
Customer in Kent Posted on 27/01/2026 , work completed 26/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your kind review and for continuing to choose us for your work. We’re really pleased you’ve been happy with both the service and the standard of work each time. Your recommendation means a great deal to us. Daniel & Cristina
The best heating and gas specialist
Customer Service
Quality
Value
Absolute Plumbing (Daniel and Cristina) have been attending to our Heating and Plumbing needs for the past 7 years. Their work includes 2 complete Combi boiler installations and the ongoing servicing thereof for the past 7 years as well as ad hoc plumbing jobs Their workmanship is always of the highest standard and we never ever have call backs. I have no hesitation whatsoever in recommending them to provide the highest quality of work that can be expected at a reasonable cost.
Customer in East Sussex Posted on 21/01/2026 , work completed 21/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your continued trust over the past seven years. We’re really pleased to have been able to install and maintain your heating systems and assist with the various plumbing work over that time. Your recommendation and long-term support truly mean a great deal to us. Daniel & Cristina
Excellent service
Customer Service
Quality
Value
Always kind, prompt and efficient. Explained things thoroughly, great communication re appointment. Highly recommended!
Customer in East Sussex Posted on 21/01/2026 , work completed 19/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your kind review. We’re pleased you were happy with the communication and that everything was explained clearly. We always aim to keep things straightforward and efficient for our customers. Daniel & Cristina
Great service, clear quotes, very professional
Customer Service
Quality
Value
Daniel and Christina have fitted a new boiler, answered an emergency call for a leak on a pressurised hot water tank system, carried out subsequent repairs and installed a remotely controlled thermostat. The boiler has been working well for 2 months. They are helpful and considerate, lending us heaters while awaiting the new boiler installation. They arrived within 15 minutes of my emergency call. Their advice is clearly delivered and they are very pleasant to have in the home.
Customer in East Sussex Posted on 20/01/2026 , work completed 20/01/2026
The trader replied (on 02/03/2026)
Thank you very much for taking the time to leave such a detailed review. We’re really pleased we could help quickly in the emergency and support you while everything was being sorted. It’s important to us that customers feel looked after and confident in the advice we give. Thank you again for your trust and recommendation. Daniel & Cristina
Absolute Plumbing and Heating are Stars!
Customer Service
Quality
Value
The Crowborough Wolfe Bowls Club had our water heater for our WC wash facilities fail completely. It had reached end of life after 19 years of service. Daniel and Cristina sourced a direct replacement for the unit and came to fit it and commission it for us. Their communication (for us via WhatsApp) is the best of any trader that I've come across, plus they are both really nice people. The work was done efficiently and tidily, so now we have our hot water back again. The price was very competitive as well, they did a very fair price and were honest about additional works that needed doing to bring the insatallation in line with current standards. I cannot recommend them highly enough.
Customer in East Sussex Posted on 20/01/2026 , work completed 12/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your kind review. We’re pleased we could source the right replacement quickly and get everything fitted and commissioned so the club had hot water back up and running again. Clear communication and tidy work are always important to us. We really appreciate your support. Daniel & Cristina
Great approach to customer service
Customer Service
Quality
Value
We have known Dan and Christina for many years after they replaced our boiler and subsequently visited annually for the yearly check and maintenance. We were very grateful to them for coming out at short notice yesterday when the heating started to play up. Replaced the parts (pre their install) and left us with a fully functioning system again. They have a “can do” attitude and are efficient / professional. Also very friendly and trustworthy.
Customer in East Sussex Posted on 09/01/2026 , work completed 08/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your continued support over the years. We’re pleased we could attend quickly and get everything back up and running again. Looking after customers long term and keeping systems working reliably is always our priority. We really appreciate your kind words. Daniel & Cristina
Reliable and professional
Customer Service
Quality
Value
I have used Absolute Plumbing since 2023 when Daniel and Cristina installed a new boiler into my home. They are always reliable and professional. Yesterday my outside tap came apart and water was going skyward! I called absolute Plumbing who helped me locate my stopcock over the phone and advised I fill some jugs with drinking water to see me through to today. This afternoon my tap is all fixed and sporting new clips for extra support. Fast, efficient and just nice people. I always highly recommend them to friends.
Customer in East Sussex Posted on 07/01/2026 , work completed 07/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your kind review and continued trust in us. We’re glad we could guide you over the phone straight away and then get the tap repaired properly the following day. Helping customers stay calm and sorted in unexpected situations is always important to us. We really appreciate your recommendation. Daniel & Cristina
Brilliant Plumbers!
Customer Service
Quality
Value
We recently had Absolute Plumbing & Heating install a new boiler for us, and I cannot recommend them highly enough. From start to finish, the team was incredibly competent, professional, and friendly. What really stood out was their genuine care for us; when we experienced a heating outage during the transition, they actually went out and bought oil radiators for us to ensure we stayed warm. They arrived on time, worked efficiently, and left the house spotless after they finished. If you’re looking for a reliable, helpful, and skilled plumber, look no further than Absolute Plumbing & Heating.
Customer in East Sussex Posted on 02/01/2026 , work completed 28/11/2025
The trader replied (on 02/03/2026)
Thank you so much for your kind and detailed review. We’re really pleased you were happy with the installation and the overall experience. Keeping customers comfortable during a boiler change is always important to us, so we’re glad the temporary heaters helped while everything was being completed. We truly appreciate your recommendation. Daniel & Cristina
Can’t recommend enough
Customer Service
Quality
Value
Daniel and Cristina were so helpful and kind in squeezing me in for a new boiler fitting before Christmas so that I was able to host with hot water and heating! They have also previously come at short notice to help my elderly and disabled mother when she needed boiler help. They’re great at what they do, incredibly courteous and polite and unfailingly reliable. I will always choose them going forward and can’t recommend enough.
Customer in Kent Posted on 31/12/2025 , work completed 23/12/2025
The trader replied (on 02/03/2026)
Thank you so much for your kind words. We’re really pleased we could get everything sorted in time before Christmas and ensure you had heating and hot water when it mattered most. It’s always important to us that customers and their families feel supported, especially in urgent situations. We truly appreciate your continued trust and recommendation. Daniel & Cristina