Endorsed by Which?

Absolute Plumbing & Heating

5.0

29 Reviews

Opening Hours
Today - 07:00–23:30
  • Monday 07:00–23:30
  • Tuesday 07:00–23:30
  • Wednesday 07:00–23:30
  • Thursday 07:00–23:30
  • Friday 07:00–23:30
  • Saturday 07:00–23:30
  • Sunday 07:00–23:30

About

Absolute Plumbing & Heating is a family run plumbing and heating business based in Crowborough, East Sussex, owned and operated by Daniel and Cristina. We specialise in domestic gas boilers, central heating systems, servicing, breakdowns and full replacements for homeowners across Crowborough, the Ashdown Forest area, Uckfield and the Tunbridge Wells region.

Daniel is a fully Gas Safe registered engineer with over 25 years of experience. Cristina works alongside Daniel on installations, servicing and diagnostics, so every job is handled by people who genuinely care about the quality of the work and the customer experience.

When you contact us, we discuss what you need, arrange a visit if required, provide a clear written quotation, and if you are happy to proceed we book the work in at a time that suits you. This simple process avoids surprises and keeps everything straightforward.

Most of our work comes from recommendations and repeat customers and we are proud to be a Which? Trusted Trader.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Plumbing Fixtures
    • Unvented cylinder installation and maintenance
    • Water Heater Repair Services
  • More Services

    • gas fire service

Customer reviews

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5.0
29 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Absolutely great!
Customer Service
Quality
Value
Replaced and re-sited our boiler, including cutting the flue through the hanging tiles on an outside wall - which we were concerned about, but looks great. Friendly, helpful and generous with their advice, they did a brilliant job and we can't speak too highly of them.
Customer in East Sussex Posted on 03/05/2026 , work completed 30/04/2026
The trader replied (on 05/05/2026)
Thank you for your kind feedback, we really appreciate you taking the time to share your experience. It was a pleasure carrying out your Worcester boiler installation at The Warren in Crowborough, and we’re glad you’re happy with how everything turned out, especially the flue work through the hanging tiles. Your comments about our advice and workmanship mean a lot to us, and we’re pleased we could put your mind at ease throughout the job. If you ever need any help in the future, we’re always here to help. Daniel & Cristina Absolute Plumbing and Heating
Central Heating Boiler Replacement
Customer Service
Quality
Value
My boiler developed a fault on a Saturday afternoon. Cristina answered my call straight away and booked a visit for a couple of days later. Communication was excellent, although it could have been repaired; I decided on a new boiler as it was getting old; they sourced the parts for the next day and the installation was completed to a very high standard. I can highly recommend Daniel & Cristina, they are a great team.
Customer in East Sussex Posted on 25/04/2026 , work completed 11/04/2026
The trader replied (on 01/05/2026)
Thank you for your kind review, we really appreciate you taking the time to share your experience. We’re pleased Cristina was able to respond quickly and get you booked in, and that everything went smoothly from the initial visit through to the installation. It was a pleasure installing your new Worcester boiler, and we’re glad you were happy with the standard of the work. Thanks again for choosing us and for recommending us locally in Crowborough. Daniel & Cristina Absolute Plumbing and Heating
Great Service
Daniel and Cristina are a great team and have taken care of all our plumbing and heating for the last couple of years. They have done a fantastic job and I would thoroughly recommend them with great value for money!
Customer in East Sussex Posted on 24/04/2026 (Reviewer did not use service)
The trader replied (on 01/05/2026)
Thank you for your kind review, we really appreciate your continued support over the past few years. It’s always a pleasure working for you, especially being just around the corner in Jarvis Brook, so we’re never too far away when you need us. We’re really glad you’ve been happy with our plumbing and heating work, and your recommendation means a lot to us. Thanks again for your trust and ongoing support. Daniel & Cristina Absolute Plumbing and Heating
installation of new boiler
I found Daniel and Christina very friendly and professional, they carried out a replacement of an existing boiler with a new boiler in the loft. The work was started and completed on schedule. Care was taken of my property with dust sheets etc being placed preventing damage. They were very thoughtful, as I had no heating of any sort, they provided me with electrical heaters to keep me warm until the replacement was started. I would highly recommend them.
Customer in East Sussex Posted on 24/04/2026 (Reviewer did not use service)
The trader replied (on 01/05/2026)
Thank you for your kind review, we really appreciate you taking the time to share your experience. It was a pleasure carrying out your boiler replacement on London Road in Crowborough, and we’re glad everything was completed on schedule and to your expectations. We’re pleased you were happy with the full conversion from your old system with a hot water cylinder to your new Worcester 4000 combi boiler, and that the temporary heaters helped keep things comfortable while the work was underway. Thanks again for your recommendation, it really means a lot to us. Daniel & Cristina
First Class Service
Absolute Plumbing I contacted Saturday 11th April with my concerns that my boiler was making an alarm sound. They knew what it was immediately. Tuesday it was fixed. The team Daniel and Christina are extremely professional and put my mind at ease ! I would without any doubt recommend this company.
Customer in East Sussex Posted on 16/04/2026 (Reviewer did not use service)
The trader replied (on 01/05/2026)
Thank you for taking the time to leave this review, we really appreciate it. We’re glad we could help when your boiler developed a fault. After assessing the system, and considering the age and overall condition, we agreed that replacing it with a new Worcester RI boiler was the most reliable long-term solution. Our aim is always to give clear, honest advice so you can make the right decision without any pressure, and we’re pleased you felt reassured throughout. It was a pleasure helping you in Crowborough, and thank you again for the recommendation. Daniel & Cristina Absolute Plumbing & Heating
Strongly Recommended!
Customer Service
Quality
Value
Strongly recommend this very professional, experienced and reliable family business. Very helpful & reassuring when urgent work needed. First met them some years back when they dealt with a serious gas leak in the home of an elderly relative. They did this professionally but also with kindness I’ll never forget. Just had a new boiler fitted but other jobs done over the years. Patient explanations, friendly, honest and trustworthy.
Customer in East Sussex Posted on 10/04/2026 , work completed 03/04/2026
The trader replied (on 14/04/2026)
Thank you so much for taking the time to leave such a wonderful review. It really means a great deal to us. Knowing that we've been able to be there for your family in Crowborough over the years, and that you've continued to trust us, is exactly why we love what we do. We look forward to being here for you whenever you need us. Absolute Plumbing & Heating
Absolute plumbing and heating
Customer Service
Quality
Value
We've been using Absolute Plumbing & Heating for a couple of years now. Our boiler broke down at our home in King's Court, Crowborough, and they got to us really quickly we were so relieved as we had no heating or hot water. Daniel replaced the boiler and did a fantastic job. Everything was left clean and tidy, and he took the time to explain how it all worked. We've had them back every year since for the annual service, which gives us real peace of mind. Couldn't recommend Daniel and Cristina highly enough a brilliant local company you can really trust.
Customer in East Sussex Posted on 09/04/2026 , work completed 01/02/2024
The trader replied (on 14/04/2026)
Thank you so much for this lovely review. It was a stressful situation with no heating or hot water, and we're really glad we could get to you quickly and get everything sorted. It's been a pleasure looking after you every year since. We really appreciate your trust and your kind words. Absolute Plumbing & Heating
Heating valve replacement & boiler service
Customer Service
Quality
Value
Always cheerful, skilled, organised & happy to visit at short notice if needed. We could not ask for a more professional service.
Customer in Kent Posted on 02/04/2026 , work completed 01/04/2026
The trader replied (on 08/04/2026)
Thank you so much for your kind words, they really mean a lot to us. It's always a pleasure coming out to you, and we're glad we could be there at short notice when needed. We look forward to continuing to look after you for many years to come! Absolute Plumbing & Heating
Disconnect Gas Hob
Customer Service
Quality
Value
Cristina & Daniel were brilliant as always (I have used their services several times before). On time, professional and excellent work. They will be back to reconnect my new gas hob when I have installed the remaining cabinets in the kitchen. Highly recommend.
Customer in East Sussex Posted on 02/04/2026 , work completed 01/04/2026
The trader replied (on 09/04/2026)
Thank you so much for the kind words, and for being such a loyal customer over the years. It means a great deal to us. The kitchen is looking great. We look forward to coming back to reconnect the hob once the worktop is in. Just give us a call when you're ready! Absolute Plumbing & Heating
New boiler installation
Customer Service
Quality
Value
Daniel and Cristina came to fix our boiler, but unfortunately there were a couple of things wrong with it. Daniel showed me and my husband what the problem was in the boiler and explained our options. We could either get it fixed,which was quite costly or replace it with a new boiler. Daniel didn’t pressure us in the slightest, he just gave us the information and told us to have a think about it. As our boiler was already over 10 years old, we decided quite quickly that we would benefit in the long run by replacing it. This was on Tuesday… Daniel and Cristina had three boiler quotes to us within the hour, and with the help of Daniel’s expertise, we decided on one. Cristina then worked her magic and was able to fit us in three days later on the Friday. This was amazing as I’m not very good with no hot water or heating… And it was freezing! On the Friday, Daniel and Cristina turned up on the dot at 8am and we left them to it. When I came home from work at 3:30 pm, they had just finished tidying up and we were delighted to have our heating and hot water restored. It must have been a very tricky, long day for them because our boiler is in our loft! Communication throughout was 5⭐️ We would not hesitate for one second to recommend Absolute Plumbing & Heating. We trust them 100% and wouldn’t choose anyone else.
Customer in East Sussex Posted on 30/03/2026 , work completed 27/03/2026
The trader replied (on 31/03/2026)
Thank you so much for this wonderful review, Donna! It was a pleasure working for you and Andy. We're really glad we could get everything sorted quickly and have your heating and hot water back up and running before the weekend especially with the girls to think about! We look forward to looking after you in the future. Absolute Plumbing & Heating