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Absolute Plumbing & Heating

Profile image for Absolute Plumbing & Heating
5.0

51 Reviews

Opening Hours
Today - 07:00–23:30
  • Monday 07:00–23:30
  • Tuesday 07:00–23:30
  • Wednesday 07:00–23:30
  • Thursday 07:00–23:30
  • Friday 07:00–23:30
  • Saturday 07:00–23:30
  • Sunday 07:00–23:30

About

Absolute Plumbing & Heating is a family run plumbing and heating business based in Crowborough, East Sussex, owned and operated by Daniel and Cristina. We specialise in domestic gas boilers, central heating systems, servicing, breakdowns and full replacements for homeowners across Crowborough, the Ashdown Forest area, Uckfield and the Tunbridge Wells region.

Daniel is a fully Gas Safe registered engineer with over 25 years of experience. Cristina works alongside Daniel on installations, servicing and diagnostics, so every job is handled by people who genuinely care about the quality of the work and the customer experience.

When you contact us, we discuss what you need, arrange a visit if required, provide a clear written quotation, and if you are happy to proceed we book the work in at a time that suits you. This simple process avoids surprises and keeps everything straightforward.

Most of our work comes from recommendations and repeat customers and we are proud to be a Which? Trusted Trader.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Plumbing Fixtures
    • Unvented cylinder installation and maintenance
    • Water Heater Repair Services
  • More Services

    • gas fire service

Customer reviews

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5.0
51 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great service
Customer Service
Quality
Value
Daniel and Cristina have serviced our boiler today which hasn’t been done for several years and were excellent. I will be recommending them to friends. Before the appointment we were kept up to date with confirmation of timing etc via text. They worked efficiently, were respectful of our property and very nice people. Daniel explained what he was doing and why our system was making noises. We will definitely call on them for future plumbing needs.
Customer in East Sussex Posted on 10/11/2026 , work completed 10/11/2026
Boiler inspection and annual service
Customer Service
Quality
Value
Daniel and Cristina are a great team. They gave me a time slot of two hours and arrived on the 2 hours but informed me of their ETA. They are very organised and well kitted out. Cristina takes photos of the boiler and central heating system to set up a file in their computer so that when I call with a problem they know what they are dealing with. Daniel answered all my questions and inspected my system which is eleven years old, he observed that the boiler and filter are undersized for my number of radiators but it can be corrected when the boiler needs replacing. He carried out a full boiler service including cleaning the filter and topping up the corrosion inhibitor and checked the combustion readings and issued a digital boiler certificate. When I need to have work done on the system I will without doubt contact Absolute Plumbing and Heating.
Customer in East Sussex Posted on 09/11/2026 , work completed 03/11/2026
Great Job, as always
Customer Service
Quality
Value
Daniel and Cristina have been servicing my boiler for a number of years now. There work is faultless. There standards are very high, which are clearly visible from there approach and way of doing business. They are more deserving of a 5 star rating, than any other business I regularly use.
Customer in East Sussex Posted on 07/11/2026 , work completed 05/11/2026
Absolute Plumbing and Heating
Customer Service
Quality
Value
I would highly recommend Absolute Plumbing and Heating. Daniel and Cristina provide an excellent service and nothing is too much trouble for them. They are informative about the work needed and the cost involved. I've found them trustworthy, friendly and very professional.
Customer in East Sussex Posted on 07/11/2026 , work completed 05/11/2026
Great efficient service
Customer Service
Quality
Value
Super friendly team and thorough in their work. Use them every year for my annual boiler service and they are always reliable
Customer in East Sussex Posted on 27/10/2026 , work completed 27/10/2026
The trader replied (on 28/10/2026)
Thank you so much for your lovely review and for continuing to trust us with your annual boiler service. It really means a lot to us to have such loyal customers. We're so pleased you're happy with our work and reliability, and we always look forward to seeing you each year. Thank you again for your continued support! Daniel and Cristina Absolute Plumbing & Heating
New Bolier!!!
Customer Service
Quality
Value
Daniel and Christina came out on the 20th as our boiler had stopped working. It was beyond repair. By Tuesday evening we had accepted one of the quotes which had been promptly supplied. They managed to squeeze us in on the Thursday as we were obviously without hot water and heating. Work was completed on schedule and on budget despite slight extras being required. Will use again and would fully recommend .
Customer in East Sussex Posted on 25/10/2026 , work completed 22/10/2026
The trader replied (on 28/10/2026)
Thank you so much, Peter, for taking the time to leave us such a lovely review. We really appreciate your kind words and are so pleased we could get your heating and hot water back up and running so quickly. We know how stressful it can be when your boiler breaks down, especially at this time of year. It was a pleasure working for you, and thank you again for trusting us and recommending our services. Best wishes, Daniel and Cristina
A great pair!
Customer Service
Quality
Value
Love having Dan and Christina over for the annual boiler check. They were fantastic changing over our boiler and several rads a few years and it's honestly a joy to see them every year. They give sound advice, complete all work so professionally. Any questions they are quick to respond, they are tidy and clean when working and so warm and friendly. Would highly reccomend to all.
Customer in East Sussex Posted on 25/10/2026 , work completed 16/10/2026
The trader replied (on 28/10/2026)
What a lovely review! Thank you so much for your kind words. It really does mean a lot to both of us. It's always a pleasure coming back to see you each year, and we're so grateful for the trust you've placed in us over the years. We really appreciate you taking the time to leave such a thoughtful review. It's customers like you who make our job so enjoyable! Thanks again, and we look forward to seeing you next year! Daniel and Cristina Absolute Plumbing & Heating
Great Service
Customer Service
Quality
Value
Having your annual boiler service is an ‘absolute’ must ! Daniel and Christina always on time and the work is carried out to perfection . I recommend this family business 100% for all your heating and plumbing needs
Customer in East Sussex Posted on 20/10/2026 , work completed 16/10/2026
The trader replied (on 24/10/2026)
Thank you so much for your lovely review and for recommending us. We’re really pleased you were happy with your boiler service and that everything was carried out on time and to a high standard. Your support means a lot to our family business. Best wishes, Daniel & Cristina
The trader replied (on 24/10/2026)
Thank you so much for your lovely review and for recommending us. We’re really pleased you were happy with your boiler service and that everything was carried out on time and to a high standard. Your support means a lot to our family business. Best wishes, Daniel & Cristina
First class work
Customer Service
Quality
Value
I have no hesitation in recommending Absolute Plumbing and Heating for all your plumbing and heating needs.A family run business with an excellent reputation .
Customer in East Sussex Posted on 20/10/2026 , work completed 16/10/2026
The trader replied (on 24/10/2026)
Thank you so much for your lovely review and recommendation. Your kind words about our family business mean a great deal to us, and we really appreciate your support. Best wishes, Daniel & Cristina
Excellent Service
Customer Service
Quality
Value
Daniel and Cristina have been looking after us for many years now. They are great communicators, punctual and very efficient. We have used them for both annual services and replacing a boiler and would strongly recommend them to anyone considering using their services.
Customer in Kent Posted on 16/10/2026 , work completed 13/10/2026
The trader replied (on 20/10/2026)
Thank you so much for your lovely review and for choosing us over the years. We really appreciate your kind words and recommendation. It’s always a pleasure looking after your annual services and helping with your boiler replacement. Thanks again for your continued support. Daniel & Cristina Absolute Plumbing & Heating
Fantastic work and instal of our Worcester boiler 400
Customer Service
Quality
Value
Absolute Plumbing & Heating have just replaced our boiler and we are very happy with their work. They are a great team and they communicate at every step of the way from prompt quotes to booking the install and through the process. They cover up everything in our kitchen and left it clean and tidy when finished! We could be happier with how it went.
Customer in East Sussex Posted on 03/10/2026 , work completed 29/09/2026
The trader replied (on 15/10/2026)
Thank you so much for your lovely review. We're delighted to hear how happy you are with your new boiler installation and the service you received from start to finish. We always take great care to protect our customers' homes and leave everything clean and tidy, so it's wonderful to know this was appreciated. Thank you again for choosing our family business and for taking the time to share your experience. Kind regards, Daniel & Cristina Absolute Plumbing & Heating
Boiler service
Customer Service
Quality
Value
Daniel & Cristina did a good job mending a boiler leak at short notice for me last year so I called them back to do a boiler service. Arrived exactly on time and did a thorough job on the boiler and rads. I will definitely ask them to service our central heating system again next year and also very happy to recommend them generally.
Customer in East Sussex Posted on 23/09/2026 , work completed 23/09/2026
The trader replied (on 25/09/2026)
Thank you so much for your kind review and recommendation. We’re really pleased we could help again and that you were happy with the boiler service. We really appreciate your continued support and look forward to looking after your heating system in the future. Daniel & Cristina Absolute Plumbing & Heating
Professional and Friendly Service
Customer Service
Quality
Value
Very professional and friendly service. Very good communication leading up to the work being carried out. The work (boiler replacement) was carried out quickly and with little disruption as the job was explained and we could take appropriate action. A neat installation, explained and documentation handed over. Clean and tidy work. We are now benefiting from a new economic boiler.
Customer in East Sussex Posted on 22/09/2026 , work completed 21/09/2026
The trader replied (on 23/09/2026)
Thank you very much for taking the time to leave us such a detailed review. We’re really pleased you were happy with your new boiler installation and with the service from start to finish. It’s great to hear you’re already benefiting from your new, more efficient boiler. We really appreciate the recommendation and your kind comments about our workmanship, communication and tidiness. Daniel & Cristina Absolute Plumbing & Heating
The trader replied (on 23/09/2026)
Thank you very much for taking the time to leave us such a detailed review. We’re really pleased you were happy with your new boiler installation and with the service from start to finish. It’s great to hear you’re already benefiting from your new, more efficient boiler. We really appreciate the recommendation and your kind comments about our workmanship, communication and tidiness. Daniel & Cristina Absolute Plumbing & Heating
Boiler Service and leaky toilet
Customer Service
Quality
Value
Absolute Plumbing and Heating are a husband and wife team who work seamlessly together. They are polite efficient and kept me up to date with dates and time of arrival. They are very friendly and respectful of your property taking all the necessary steps to ensure they complete a neat and tidy job. I would thoroughly recommend them for their reliability and professionalism
Customer in East Sussex Posted on 26/08/2026 , work completed 21/08/2026
The trader replied (on 23/09/2026)
Thank you so much for your kind review and recommendation. We’re really pleased you were happy with the service you received from us. As a husband and wife family business, comments like this really do mean a lot. We always try to keep our customers informed, arrive when promised and leave everything clean and tidy when the job is finished. Thank you again for choosing Absolute Plumbing & Heating. Daniel & Cristina
Large lounge radiator replaced
Customer Service
Quality
Value
On the 12th August Absolute Plumbing team replaced our old lounge 1.2M radiator and valves with a new modern one. Daniel and Cristina kept us advised of their exact arrival time at which they duly arrived. All our flooring and area of work was covered in protective canvas before work commenced. In no time at all they had drained down the boiler system and installed the new one. The work was exemplary and all the mess was removed. In addition Daniel and Cristina are so friendly that it is an absolute pleasure having them perform all of our gas and heating system work.
Customer in East Sussex Posted on 20/08/2026 , work completed 12/08/2026
The trader replied (on 23/09/2026)
Thank you so much for such a lovely and detailed review. We really appreciate you taking the time to write it. It’s always a pleasure coming to see you both, and we’re really pleased you’re happy with the new radiator and the work carried out. Looking after your home and leaving everything clean and tidy is very important to us. Thank you again for continuing to trust us with your heating and gas work. We really appreciate your continued support. Daniel & Cristina Absolute Plumbing & Heating
Boiler replacement.
Customer Service
Quality
Value
I had a boiler replaced and they did a very good and clean job at the price quoted. I recommend them and would use them again.
Customer in East Sussex Posted on 19/08/2026 , work completed 17/07/2026
The trader replied (on 20/08/2026)
Thank you very much for your kind review and recommendation. We really appreciate your feedback and are pleased you were happy with the boiler replacement and our work. Cristina will be in touch next year, as promised, to arrange your annual boiler service and help keep the 10-year warranty up to date. Thank you again for choosing Absolute Plumbing & Heating.
Reliable & Helpful
Customer Service
Quality
Value
Daniel & Cristina carried out the 2nd service on the gas boiler they installed a couple of years ago. They were very efficient and gave me some advice on a concern I had in relation to my timer. They have introduced a new way of keeping customers better informed of when they will arrive. An example of how they look to improve the service they provide.
Customer in Kent Posted on 13/07/2026 , work completed 09/07/2026
The trader replied (on 23/09/2026)
Thank you very much for your continued support and for taking the time to leave us such a positive review. We’re really pleased you’re happy with the boiler we installed and the ongoing service we provide. It’s also great to hear that the improvements we’ve made to our customer communication are making a difference. We’re always looking for ways to provide an even better and more reliable service. We really appreciate your recommendation and look forward to looking after your boiler for many years to come. Daniel & Cristina Absolute Plumbing & Heating
The trader replied (on 23/09/2026)
Thank you very much for your continued support and for taking the time to leave us such a positive review. We’re really pleased you’re happy with the boiler we installed and the ongoing service we provide. It’s also great to hear that the improvements we’ve made to our customer communication are making a difference. We’re always looking for ways to provide an even better and more reliable service. We really appreciate your recommendation and look forward to looking after your boiler for many years to come. Daniel & Cristina Absolute Plumbing & Heating
Boiler service
Customer Service
Quality
Value
Dan and Christina from Absolute Plumbing did a boiler service on my Worcester boiler. Great communication from them throughout and very friendly, clean and professional service during the work. Great local firm and will be using again. Thanks
Customer in East Sussex Posted on 10/07/2026 , work completed 10/07/2026
The trader replied (on 23/09/2026)
Thank you very much for the great review and recommendation. We’re really pleased you were happy with your Worcester boiler service and with the communication throughout. It’s always nice to hear that our friendly, clean and professional approach is appreciated. Thank you for supporting a local family business, and we look forward to helping you again in the future. Daniel & Cristina Absolute Plumbing & Heating
Absolutely great!
Customer Service
Quality
Value
Replaced and re-sited our boiler, including cutting the flue through the hanging tiles on an outside wall - which we were concerned about, but looks great. Friendly, helpful and generous with their advice, they did a brilliant job and we can't speak too highly of them.
Customer in East Sussex Posted on 03/05/2026 , work completed 30/04/2026
The trader replied (on 05/05/2026)
Thank you for your kind feedback, we really appreciate you taking the time to share your experience. It was a pleasure carrying out your Worcester boiler installation at The Warren in Crowborough, and we’re glad you’re happy with how everything turned out, especially the flue work through the hanging tiles. Your comments about our advice and workmanship mean a lot to us, and we’re pleased we could put your mind at ease throughout the job. If you ever need any help in the future, we’re always here to help. Daniel & Cristina Absolute Plumbing and Heating
Central Heating Boiler Replacement
Customer Service
Quality
Value
My boiler developed a fault on a Saturday afternoon. Cristina answered my call straight away and booked a visit for a couple of days later. Communication was excellent, although it could have been repaired; I decided on a new boiler as it was getting old; they sourced the parts for the next day and the installation was completed to a very high standard. I can highly recommend Daniel & Cristina, they are a great team.
Customer in East Sussex Posted on 25/04/2026 , work completed 11/04/2026
The trader replied (on 01/05/2026)
Thank you for your kind review, we really appreciate you taking the time to share your experience. We’re pleased Cristina was able to respond quickly and get you booked in, and that everything went smoothly from the initial visit through to the installation. It was a pleasure installing your new Worcester boiler, and we’re glad you were happy with the standard of the work. Thanks again for choosing us and for recommending us locally in Crowborough. Daniel & Cristina Absolute Plumbing and Heating
Great Service
Customer Service
Quality
Value
Daniel and Cristina are a great team and have taken care of all our plumbing and heating for the last couple of years. They have done a fantastic job and I would thoroughly recommend them with great value for money!
Customer in East Sussex Posted on 24/04/2026 , work completed 03/02/2025
The trader replied (on 01/05/2026)
Thank you for your kind review, we really appreciate your continued support over the past few years. It’s always a pleasure working for you, especially being just around the corner in Jarvis Brook, so we’re never too far away when you need us. We’re really glad you’ve been happy with our plumbing and heating work, and your recommendation means a lot to us. Thanks again for your trust and ongoing support. Daniel & Cristina Absolute Plumbing and Heating
installation of new boiler
Customer Service
Quality
Value
I found Daniel and Christina very friendly and professional, they carried out a replacement of an existing boiler with a new boiler in the loft. The work was started and completed on schedule. Care was taken of my property with dust sheets etc being placed preventing damage. They were very thoughtful, as I had no heating of any sort, they provided me with electrical heaters to keep me warm until the replacement was started. I would highly recommend them.
Customer in East Sussex Posted on 24/04/2026 , work completed 01/04/2026
The trader replied (on 01/05/2026)
Thank you for your kind review, we really appreciate you taking the time to share your experience. It was a pleasure carrying out your boiler replacement on London Road in Crowborough, and we’re glad everything was completed on schedule and to your expectations. We’re pleased you were happy with the full conversion from your old system with a hot water cylinder to your new Worcester 4000 combi boiler, and that the temporary heaters helped keep things comfortable while the work was underway. Thanks again for your recommendation, it really means a lot to us. Daniel & Cristina
First Class Service
Customer Service
Quality
Value
Absolute Plumbing I contacted Saturday 11th April with my concerns that my boiler was making an alarm sound. They knew what it was immediately. Tuesday it was fixed. The team Daniel and Christina are extremely professional and put my mind at ease ! I would without any doubt recommend this company.
Customer in East Sussex Posted on 16/04/2026 , work completed 11/04/2026
The trader replied (on 01/05/2026)
Thank you for taking the time to leave this review, we really appreciate it. We’re glad we could help when your boiler developed a fault. After assessing the system, and considering the age and overall condition, we agreed that replacing it with a new Worcester RI boiler was the most reliable long-term solution. Our aim is always to give clear, honest advice so you can make the right decision without any pressure, and we’re pleased you felt reassured throughout. It was a pleasure helping you in Crowborough, and thank you again for the recommendation. Daniel & Cristina Absolute Plumbing & Heating
Strongly Recommended!
Customer Service
Quality
Value
Strongly recommend this very professional, experienced and reliable family business. Very helpful & reassuring when urgent work needed. First met them some years back when they dealt with a serious gas leak in the home of an elderly relative. They did this professionally but also with kindness I’ll never forget. Just had a new boiler fitted but other jobs done over the years. Patient explanations, friendly, honest and trustworthy.
Customer in East Sussex Posted on 10/04/2026 , work completed 03/04/2026
The trader replied (on 14/04/2026)
Thank you so much for taking the time to leave such a wonderful review. It really means a great deal to us. Knowing that we've been able to be there for your family in Crowborough over the years, and that you've continued to trust us, is exactly why we love what we do. We look forward to being here for you whenever you need us. Absolute Plumbing & Heating
Absolute plumbing and heating
Customer Service
Quality
Value
We've been using Absolute Plumbing & Heating for a couple of years now. Our boiler broke down at our home in King's Court, Crowborough, and they got to us really quickly we were so relieved as we had no heating or hot water. Daniel replaced the boiler and did a fantastic job. Everything was left clean and tidy, and he took the time to explain how it all worked. We've had them back every year since for the annual service, which gives us real peace of mind. Couldn't recommend Daniel and Cristina highly enough a brilliant local company you can really trust.
Customer in East Sussex Posted on 09/04/2026 , work completed 01/02/2024
The trader replied (on 14/04/2026)
Thank you so much for this lovely review. It was a stressful situation with no heating or hot water, and we're really glad we could get to you quickly and get everything sorted. It's been a pleasure looking after you every year since. We really appreciate your trust and your kind words. Absolute Plumbing & Heating