Endorsed by Which?

Absolute Plumbing & Heating

5.0

27 Reviews

Opening Hours
Today - 07:00–23:30
  • Monday 07:00–23:30
  • Tuesday 07:00–23:30
  • Wednesday 07:00–23:30
  • Thursday 07:00–23:30
  • Friday 07:00–23:30
  • Saturday 07:00–23:30
  • Sunday 07:00–23:30

About

Absolute Plumbing & Heating is a family run plumbing and heating business based in Crowborough, East Sussex, owned and operated by Daniel and Cristina. We specialise in domestic gas boilers, central heating systems, servicing, breakdowns and full replacements for homeowners across Crowborough, the Ashdown Forest area, Uckfield and the Tunbridge Wells region.

Daniel is a fully Gas Safe registered engineer with over 25 years of experience. Cristina works alongside Daniel on installations, servicing and diagnostics, so every job is handled by people who genuinely care about the quality of the work and the customer experience.

When you contact us, we discuss what you need, arrange a visit if required, provide a clear written quotation, and if you are happy to proceed we book the work in at a time that suits you. This simple process avoids surprises and keeps everything straightforward.

Most of our work comes from recommendations and repeat customers and we are proud to be a Which? Trusted Trader.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Plumbing Fixtures
    • Unvented cylinder installation and maintenance
    • Water Heater Repair Services
  • More Services

    • gas fire service

Customer reviews

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5.0
27 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great Service
Daniel and Cristina are a great team and have taken care of all our plumbing and heating for the last couple of years. They have done a fantastic job and I would thoroughly recommend them with great value for money!
Customer in East Sussex Posted on 24/04/2026 (Reviewer did not use service)
installation of new boiler
I found Daniel and Christina very friendly and professional, they carried out a replacement of an existing boiler with a new boiler in the loft. The work was started and completed on schedule. Care was taken of my property with dust sheets etc being placed preventing damage. They were very thoughtful, as I had no heating of any sort, they provided me with electrical heaters to keep me warm until the replacement was started. I would highly recommend them.
Customer in East Sussex Posted on 24/04/2026 (Reviewer did not use service)
First Class Service
Absolute Plumbing I contacted Saturday 11th April with my concerns that my boiler was making an alarm sound. They knew what it was immediately. Tuesday it was fixed. The team Daniel and Christina are extremely professional and put my mind at ease ! I would without any doubt recommend this company.
Customer in East Sussex Posted on 16/04/2026 (Reviewer did not use service)
Strongly Recommended!
Customer Service
Quality
Value
Strongly recommend this very professional, experienced and reliable family business. Very helpful & reassuring when urgent work needed. First met them some years back when they dealt with a serious gas leak in the home of an elderly relative. They did this professionally but also with kindness I’ll never forget. Just had a new boiler fitted but other jobs done over the years. Patient explanations, friendly, honest and trustworthy.
Customer in East Sussex Posted on 10/04/2026 , work completed 03/04/2026
The trader replied (on 14/04/2026)
Thank you so much for taking the time to leave such a wonderful review. It really means a great deal to us. Knowing that we've been able to be there for your family in Crowborough over the years, and that you've continued to trust us, is exactly why we love what we do. We look forward to being here for you whenever you need us. Absolute Plumbing & Heating
Absolute plumbing and heating
Customer Service
Quality
Value
We've been using Absolute Plumbing & Heating for a couple of years now. Our boiler broke down at our home in King's Court, Crowborough, and they got to us really quickly we were so relieved as we had no heating or hot water. Daniel replaced the boiler and did a fantastic job. Everything was left clean and tidy, and he took the time to explain how it all worked. We've had them back every year since for the annual service, which gives us real peace of mind. Couldn't recommend Daniel and Cristina highly enough a brilliant local company you can really trust.
Customer in East Sussex Posted on 09/04/2026 , work completed 01/02/2024
The trader replied (on 14/04/2026)
Thank you so much for this lovely review. It was a stressful situation with no heating or hot water, and we're really glad we could get to you quickly and get everything sorted. It's been a pleasure looking after you every year since. We really appreciate your trust and your kind words. Absolute Plumbing & Heating
Heating valve replacement & boiler service
Customer Service
Quality
Value
Always cheerful, skilled, organised & happy to visit at short notice if needed. We could not ask for a more professional service.
Customer in Kent Posted on 02/04/2026 , work completed 01/04/2026
The trader replied (on 08/04/2026)
Thank you so much for your kind words, they really mean a lot to us. It's always a pleasure coming out to you, and we're glad we could be there at short notice when needed. We look forward to continuing to look after you for many years to come! Absolute Plumbing & Heating
Disconnect Gas Hob
Customer Service
Quality
Value
Cristina & Daniel were brilliant as always (I have used their services several times before). On time, professional and excellent work. They will be back to reconnect my new gas hob when I have installed the remaining cabinets in the kitchen. Highly recommend.
Customer in East Sussex Posted on 02/04/2026 , work completed 01/04/2026
The trader replied (on 09/04/2026)
Thank you so much for the kind words, and for being such a loyal customer over the years. It means a great deal to us. The kitchen is looking great. We look forward to coming back to reconnect the hob once the worktop is in. Just give us a call when you're ready! Absolute Plumbing & Heating
New boiler installation
Customer Service
Quality
Value
Daniel and Cristina came to fix our boiler, but unfortunately there were a couple of things wrong with it. Daniel showed me and my husband what the problem was in the boiler and explained our options. We could either get it fixed,which was quite costly or replace it with a new boiler. Daniel didn’t pressure us in the slightest, he just gave us the information and told us to have a think about it. As our boiler was already over 10 years old, we decided quite quickly that we would benefit in the long run by replacing it. This was on Tuesday… Daniel and Cristina had three boiler quotes to us within the hour, and with the help of Daniel’s expertise, we decided on one. Cristina then worked her magic and was able to fit us in three days later on the Friday. This was amazing as I’m not very good with no hot water or heating… And it was freezing! On the Friday, Daniel and Cristina turned up on the dot at 8am and we left them to it. When I came home from work at 3:30 pm, they had just finished tidying up and we were delighted to have our heating and hot water restored. It must have been a very tricky, long day for them because our boiler is in our loft! Communication throughout was 5⭐️ We would not hesitate for one second to recommend Absolute Plumbing & Heating. We trust them 100% and wouldn’t choose anyone else.
Customer in East Sussex Posted on 30/03/2026 , work completed 27/03/2026
The trader replied (on 31/03/2026)
Thank you so much for this wonderful review, Donna! It was a pleasure working for you and Andy. We're really glad we could get everything sorted quickly and have your heating and hot water back up and running before the weekend especially with the girls to think about! We look forward to looking after you in the future. Absolute Plumbing & Heating
Reliable, friendly and caring team
Customer Service
Quality
Value
I've been using Absolute Plumbing for a couple of years now, and Daniel and Christina have been nothing but reliable, friendly and genuinely lovely to deal with. Their communication is excellent and they provided regular updates on arrival time. Last year, when we suddenly experienced an issue, they came out the same day, an incredibly fast response. It turned out a contractor had accidentally turned the gas off, and despite the call out and time spent, they were so kind and didn't even charge for the visit. They are a lovely couple who clearly care about their customers, and I wouldn't hesitate for a second to recommend them.
Customer in East Sussex Posted on 11/03/2026 , work completed 10/03/2026
The trader replied (on 15/03/2026)
Thank you so much for this wonderful review, and for taking the time to write it, especially given how busy life gets. It genuinely means a lot to us both. We're really pleased we could be there quickly when you needed us, and that everything turned out to be a straightforward fix. That's always the best outcome. It's been a pleasure looking after your heating over the years and we look forward to being there whenever you need us again. Absolute Plumbing & Heating
Friendly, honest and great communication
Customer Service
Quality
Value
5 stars Excellent service, friendly, knowledgeable and would highly recommend. Our boiler was serviced quickly with excellent communication throughout. Thank you
Customer in East Sussex Posted on 11/03/2026 , work completed 09/03/2026
The trader replied (on 15/03/2026)
Thank you so much for the kind words! Really glad the service went smoothly and the communication worked well for you. We look forward to seeing you again next year. Absolute Plumbing & Heating
Excellent service
Customer Service
Quality
Value
Dan and Cristina at Absolute Plumbing and Heating have installed and serviced our boilers for many years. They are friendly, reliable and efficient. Their work is exemplary and they take great care of your property. I would have no hesitation in recommending them.
Customer in East Sussex Posted on 08/03/2026 , work completed 02/03/2026
The trader replied (on 09/03/2026)
Thank you for your kind review. We really appreciate your continued support over the years and we’re pleased you’ve been happy with the work we’ve carried out. It’s always a pleasure looking after our regular customers in Crowborough and the surrounding areas. Thanks again for the recommendation. Absolute Plumbing & Heating
Excellent service
Customer Service
Quality
Value
It was a pleasure to have Christina and Daniel to our property for a service to our boiler. They were friendly, efficient and clean and tidy. Would definitely recommend.
Customer in East Sussex Posted on 03/03/2026 , work completed 02/03/2026
Thank you for the lovely service.
Customer Service
Quality
Value
Daniel and Christina, Thank you for the lovely service. You were both very friendly and efficient, and everything was handled smoothly. We really appreciate it — thank you!
Customer in East Sussex Posted on 02/03/2026 , work completed 24/02/2026
The trader replied (on 03/03/2026)
Thank you so much for your kind words. It really does mean a lot to us as a family-run business. We always aim to keep things straightforward, tidy and stress-free from start to finish, so we’re really pleased everything went smoothly for you. If you ever need anything in the future, whether it’s servicing, repairs or advice, we’re always happy to help. Thanks again for choosing Absolute Plumbing & Heating.
Boiler service
Customer Service
Quality
Value
Very happy, arrived on time, quick, clean and efficient. The team are extremely courteous, knowledgeable and friendly. Everything went very smoothly, I have no hesitation in recommending them. Thank you both.
Customer in West Sussex Posted on 22/02/2026 , work completed 17/02/2026
The trader replied (on 02/03/2026)
Thank you very much for your kind review. We really appreciate you taking the time to leave such positive feedback. It was a pleasure carrying out the work for you, and we’re glad everything went smoothly. Thank you again for choosing Absolute Plumbing & Heating. Daniel & Cristina
Great work once again!
Customer Service
Quality
Value
Great customer service from the start, the communication is excellent. Quality of the work is also fantastic, and to top it off they’re nice people. Highly recommend!!
Customer in East Sussex Posted on 18/02/2026 , work completed 18/02/2026
The trader replied (on 02/03/2026)
Thank you so much for your kind words. We’re really pleased you were happy with the communication and the quality of the work. It means a lot to us that you took the time to leave this review. Thank you again for choosing Absolute Plumbing & Heating. Daniel & Cristina
Friendly, Reliable and Professional
Customer Service
Quality
Value
We’ve lived in our property for almost 4 years and we have always relied on Absolute Plumbing since we moved here. They are the friendliest, professional and most reliable company to use. They always give us helpful advice on any improvements we planned for our property, and the quality of their work undertaken is brilliant. Would recommend them every time!
Customer in East Sussex Posted on 15/02/2026 , work completed 09/02/2026
Fantastic service out of hours
Thank you for taking the time to respond to me after 6pm via WhatsApp regarding an issue with my boiler in my new property. They were incredibly helpful and quickly troubleshooted the problem, resolving it remotely over WhatsApp. I really appreciate the prompt support and excellent service — thank you again!
Customer in East Sussex Posted on 12/02/2026 (Reviewer did not use service)
The trader replied (on 02/03/2026)
Thank you very much for your kind review. We’re really pleased Cristina was able to help and resolve the issue quickly for you. We always try to support our customers as promptly as possible, even outside normal hours where we can. We truly appreciate you taking the time to leave this feedback. Daniel & Cristina
5 star service
Customer Service
Quality
Value
When our old boiler gave up on us Christina and Daniel came to our rescue and supplied and fitted a new one within a week. They gave us a five star service, efficient and extremely tidy, and you couldn't wish to meet two nicer people. We wouldn't hesitate to recommend them to anyone.
Customer in East Sussex Posted on 09/02/2026 , work completed 06/02/2026
The trader replied (on 02/03/2026)
Thank you so much for your lovely review. We’re really pleased we were able to get your new boiler installed quickly and that you were happy with the service from start to finish. It means a great deal to us that you took the time to leave such kind feedback. Thank you again for choosing Absolute Plumbing & Heating. Daniel & Cristina
Efficient and friendly
Customer Service
Quality
Value
Absolute installed our Worcester Bosch boiler 9 years ago and they have serviced it annually. Also done other plumbing jobs over the years and would certainly recommend them.
Customer in East Sussex Posted on 03/02/2026 , work completed 30/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your continued trust over the years. It means a great deal to us that we’ve been able to look after your Worcester Bosch boiler since installation and continue servicing it annually. We truly appreciate your ongoing support and recommendation. Daniel & Cristina
Always a great service
Customer Service
Quality
Value
We have been using Absolute Plumbing for many years now. They have fitted a new boiler and new radiators, and have been servicing the boiler every year since it was installed. They are always friendly, reliable and offer good value for money. Highly recommended.
Customer in Kent Posted on 30/01/2026 , work completed 30/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your continued support over the years. We’re really pleased to have been able to install your boiler and radiators and to continue servicing the system annually. It means a lot to us that you trust us with your heating year after year. Many thanks for your recommendation. Daniel & Cristina
Great Team.
Customer Service
Quality
Value
Absolute Plumbing (Daniel and Christina) are a great team. They’re friendly, punctual, efficient, good value for money, and always do a good job. They’ve done many jobs around our house as we’ve renovated it over the years, including fitting a new boiler to adding, moving radiators, outside taps. I can’t recommend them enough.
Customer in East Sussex Posted on 29/01/2026 , work completed 29/01/2026
The trader replied (on 02/03/2026)
Thank you so much for your kind review. It’s been a pleasure working with you over the years and helping with the various projects as you’ve renovated your home. We really appreciate your continued trust and recommendation. Many thanks. Daniel & Cristina
Replaced mixer tap in kitchen
Customer Service
Quality
Value
Another efficient and careful job from Daniel and Cristina. Today they were replacing a mixer tap in the kitchen which had developed an almost continuous drip. As usual, they were on time, did the job quickly and took care, on this occasion to remove items under the sink so that they were not damaged with water. They are always equipped with towels, blankets etc to catch any water that might escape. They are careful in your property, clean up and are cheerful and friendly. We have used them for nearly 5 years now and can thoroughly recommend them.
Customer in East Sussex Posted on 29/01/2026 , work completed 29/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your kind review. We’re really pleased you were happy with the work and the care taken while carrying it out. We always aim to treat every home with the same level of respect as our own. Thank you again for your continued support. Daniel & Cristina
Brilliant service
Customer Service
Quality
Value
We’ve used Daniel and Cristina for several jobs now and have always found them brilliant. Friendly and cheerful whenever they are with us and the work has always been to a great standard. Would definitely recommend.
Customer in Kent Posted on 27/01/2026 , work completed 26/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your kind review and for continuing to choose us for your work. We’re really pleased you’ve been happy with both the service and the standard of work each time. Your recommendation means a great deal to us. Daniel & Cristina
The best heating and gas specialist
Customer Service
Quality
Value
Absolute Plumbing (Daniel and Cristina) have been attending to our Heating and Plumbing needs for the past 7 years. Their work includes 2 complete Combi boiler installations and the ongoing servicing thereof for the past 7 years as well as ad hoc plumbing jobs Their workmanship is always of the highest standard and we never ever have call backs. I have no hesitation whatsoever in recommending them to provide the highest quality of work that can be expected at a reasonable cost.
Customer in East Sussex Posted on 21/01/2026 , work completed 21/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your continued trust over the past seven years. We’re really pleased to have been able to install and maintain your heating systems and assist with the various plumbing work over that time. Your recommendation and long-term support truly mean a great deal to us. Daniel & Cristina
Excellent service
Customer Service
Quality
Value
Always kind, prompt and efficient. Explained things thoroughly, great communication re appointment. Highly recommended!
Customer in East Sussex Posted on 21/01/2026 , work completed 19/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your kind review. We’re pleased you were happy with the communication and that everything was explained clearly. We always aim to keep things straightforward and efficient for our customers. Daniel & Cristina