AC Heating and Plumbing Solutions LTD

Andy from AC Plumbing was able to diagnose and fix the problem that was stopping our underfloor heating form working. Despite a non-standard installation, Andy was able to figure out how it all worked, and tackled the diagnostic task systematically, starting with smaller issues that required addressing (blocked flow valves) and finally arriving at the key issue (Grunfoss pump would not turn over). Having replaced the pump and got the system going, Andy was able to confirm the integrity of the underfloor heating pipes with an infra-red imaging device. We would recommend Andy for his knowledge, skill and professionalism.

We asked AC Plumbing to service our boiler, replace its wireless thermostat controller and fix a leaking wc cistern. Can't fault the service: from initial and subsequent email/s, promptly answered, to the work itself. I was given a 3-hour slot for the job and - as requested - they texted when the engineer was on his way so I could get back from work. Everything was completed in an afternoon, including sourcing and collecting parts for both jobs, neatly installing the new thermostat box in the place of the old one (no re-painting required) and fixing the toilet. Tom, the engineer, was very helpful, practical and friendly. End price was within their estimate. Will definitely use again. Liz E, SE13

We have been dealing with Andy for a number of jobs around our property. He and his employees have been trustworthy and reliable. They have completed the work on time and have been great at fixing any niggles. We would highly recommend Andy and his company for work. Rich and Jessie London

AC plumbing and Heating Solutions did a modernisation of our bathroom: original bath tub, back wall tiling, and most of the side wall tiling was left intact, but they redid the floor (tiling), sink and vanity, led mirror, shower enclosure, feature wall, ceiling, extractor fan (including rewiring and adding separate switches). Afterwards, it looked seamless and as if the entire bathroom had been redone. Our flat is in a Victorian refurbed building, where various DIY has been done in the past. Andy did a very thorough survey and compiled a comprehensive and accurate quote, and was very helpful with any questions we had. Much credit goes to AC and their team for dealing extremely well with unearthed surprises that came with a building like ours (e.g. old shower had been leaking and floor boards beneath had rotted through, so needed repair; odd bumps in copper piping needed redoing), while limiting the impact on the final price. We had bought our units ourselves, and the when the instructions to the shower enclosure proved insufficient to complete the install, Andy was very patient while I sourced additional instructions (took the supplier 3 weeks!), and didn't press us at all. If not for the shower enclosure, the whole thing would have been completed in under 2 weeks. All members of the team were very precise and tidy, and left the site as neat as possible (you can't hide from plaster dust) every evening. Strongly recommend!

I recently had my ensuite shower room completely renovated by Andy and his team. What a fantastic job they did. Whilst the work did take a little longer than originally anticipated, I did expected as much. Communication through out the job was brilliant. I'm more than happy with the final result. Attention to detail was not lost. The tradesmen where extremely competent and I can't thank Andy and his team enough. I would highly recommend. Nick. London SE

A great job all round, with quality workmanship. Installation of a new combi boiler, smart heating system, replacement of old lead water mains piping, replacement of raditators throughout, and creation and installation of a brand new understairs toilet including all gas works (gas meter needed to be moved), electrics works (fuse box needed to be upgraded and moved) building, plumbing, tiling, joinery works. After moving into an old Victorian terrace that needs some TLC, Andy came round and gave some great advice and a sensible quotation for works. From quotation stage through to project completion I can’t fault Andy, the whole project was very smooth from start to finish. This was inspite of finding issues though the project - as you’d expect in a Victorian house. Andy coordinated all necessary trades, from builders to channel through concrete floors, plumbers to lay all necessary pipe works, rubbish disposal, electrician to move and upgrade the fuse box, tilers, Joiners, all completed on the timescales predicted. No material changes in the pricing from the original quote - which was good. I added scope through the project which Andy dealt with pragmatically and was able to get the extra scope of works completed. I’d recommended this firm, and I will have no qualms in calling on Andy again for future works.

Andy created a downstairs shower room and WC in a small alcove. From the very first visit he gave us confidence and provided a detailed written estimate. The work included plumbing, tiling, electrics and plastering. He has a team of outstanding tradesmen who did a superb job and were pleasant to have in the house. Communication was good and any problems during the construction were quickly solved. Andy personally does the final cleaning and masticing to produce a high standard of finish. Reliable, efficient, friendly, and professional. Not the cheapest, but you will not get a better job. Great service; highly recommended.

We had a problem with a valve on our pressurised hot water tank letting by. The job was quite small, replacing this valve, but I was impressed by Andy's quick reply to my job request and scheduling one of his team at a time that suited us. I found the plumber he sent to be excellent, happy to go the extra mile to ensure I was happy. He checked the meter and ensured no further leak once the valve was replaced. Andy was happy to provide a report for me to show to Thames Water, which he provided very quickly. Although a small job, I would be very happy to recommend Andy and his team, and would certainly contact them again for any future work.