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Endorsed by Which? Trusted Traders

AC Plumbing and Heating Solutions

Profile thumb ac orange logo 2
5.0

59 Reviews

Opening Hours
Today - 07:30–17:00
  • Monday 07:30–17:00
  • Tuesday 07:30–17:00
  • Wednesday 07:30–17:00
  • Thursday 07:30–17:00
  • Friday 07:30–17:00
  • Saturday 08:00–12:00
  • Sunday - Closed

About

My business AC plumbing and heating solutions has been established for over 6 years covering most of London and Kent areas. We are based in Blackheath and we can carry out all services that involve gas or water & waste supplies .

If your thinking about installing a new kitchen, bathroom, heating system or gas appliance, or just have a simple problem with your water or gas that needs to be fixed I am sure I can help and you can be sure of a competitive price and a great service too ( see our website for a full review of the services I provide.

We are gas safe registered and fully qualified and fully insured.
We are also members of the guild of master craftsman, as like Which? is a very reputable organisation.

I look forward to providing you our services

Andy Carding

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Boiler servicing
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Boiler repair
    • Boiler installation
  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Electric Showers
    • Bathroom Installation
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
    • Emergency plumbing services
  • Gas installers

  • More Services

    • we can also carry out landlord checks boiler servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
59 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
10/10 Recommended
Customer Service
Quality
Value
Andy's team removed and reinstalled a new boiler in my flat. They did a very thorough job and were very professional and friendly. After almost 1.5 months without a hot shower suffice to say we are VERY happy ! Will absolutely recommend and will look to employ them again in the future for any plumbing needs.
Regina in Greater London Posted on 24/05/2021 , work completed 21/05/2021
Cannot praise them high enough
Customer Service
Quality
Value
Andy and his excellent team have rescued me twice in the last month - first with a faulty gas fire and today with water pouring through the ceiling. Both times they have come as an emergency and resolved my problems efficiently and considerately. They are a fantastic company and I have absolutely no reservations in recommending them. I am definitely doing to use them again - the level of service and expertise is second to none.
Customer in Greater London Posted on 15/03/2021 , work completed 15/03/2021
Brilliant work under lockdown
Customer Service
Quality
Value
Our boiler packed in just as lockdown was upon us. Andy gave us thorough advice backed up by detailed paperwork for his quote. Tom arrived completely covered in protective wear and replaced our boiler within a day. Andy also came to back up what was an excellent service. At that particular time, we were very anxious about the lockdown and what was expected of us and the AC team were very reassuring, having no trouble in sourcing what was required. It had been a very cold spell and we were very pleased to have our new boiler working.
Customer in Greater London Posted on 20/05/2020 , work completed 31/03/2020
Beautiful bathroom and brilliant kitchen!
Customer Service
Quality
Value
Andy and his team completely refurbished my bathroom and kitchen at different points in the past year - and in both cases, I was very impressed with the level of professionalism, punctuality and quality of work. Andy was full of brilliant ideas at planning stage for both projects, and was very responsive to all my annoying questions throughout the process. Him and his team also rectified a lot of dodgy pipework that hadn't been noticed so that was a relief! Both rooms have been completely transformed, and the level of finish is really high. Would definitely use AC plumbing again in the future, and couldn't recommend enough!
Customer in Greater London Posted on 21/04/2020 , work completed 15/04/2020
Brilliant team. Professional, courteous, punctual - what more could you want?
Customer Service
Quality
Value
Andy organised a complete bathroom refit for me - everything from removing and disposing of the old suite and tiles, to replacing the rotten subfloor, reboarding the walls, plastering, tiling, plumbing and decorating (not to mention new lighting and extractor fan). At the quote stage, Andy gave helpful advice but was absolutely flexible and respected our choices. His guys were friendly, turned up on time, were quiet and self-contained, and their attention to detail is superb. From the outset we knew who was booked in when, and when the project was scheduled to finish. When things changed (mostly when a catch-up day wasn't needed), Andy kept us informed, and the whole job was finished ahead of schedule *including* some extra electrical work and a boiler service. It's top quality work and we love the I really can't rate this team highly enough - they're the best in the business.
Customer in Greater London Posted on 06/04/2020 , work completed 13/03/2020
Professional, reliable, and great work
Customer Service
Quality
Value
I'm very impressed with Andy and his team. Andy diagnosed the source of my bath leak and sent a quote for the work promptly. A lovely guy called Daniel did a great job. He replaced the bath taps, the mastix on the bath glass pane and some of the grout in my tiles. The invoice matched the quoted price. I found Andy to be trustworthy, reliable (turns up on time) and fixes what he considers necessary. I'm going to be hiring Andy and his team again to complete a bathroom refurb later this year.
Customer in Greater London Posted on 09/02/2020 , work completed 28/01/2020
The trader replied (on 30/03/2020)
many thanks taking time to a leave a review its much appreciated
Couldn't have gone better
Customer Service
Quality
Value
It was time to replace my existing set up of tank, cylinder, boiler and radiators with a much more efficient Viessmann combination boiler and I was recommended AC Plumbing & Heating through word of mouth. Great experience from start to finish with a clear and detailed quote and the work all happening when it was scheduled to. The upgrade was complicated by crumbling plasterwork but that was all dealt with and hassle-free. And with the old system disposed of and no rubbish left, peace of mind and a wonderful warm home after only a few days. Thank you to Andy and team.
Customer in Greater London Posted on 02/12/2019 , work completed 30/11/2019
The trader replied (on 30/03/2020)
thanks for the lovely review we are happy you love the new boiler and radiators
Boiler install
Customer Service
Quality
Value
Getting a new boiler installed via AC Plumbing and Heating Solutions I was able to secure the 10 year manufacture warranty instead of 5 years I was quoted by the so called big house hold energy company “British Gas”. I can’t fault the work Andy + team has done. When it was noticed that the water tank in the attic was still connected to the system and this would not be ideal with the new boiler, Andy gave me sound advice (no BS) what needed to be done. Once the boiler system was installed and tested to be working the after sales services was second to none. Highly recommend proper tradesman that know what they are doing
Customer in Greater London Posted on 28/07/2019 , work completed 24/07/2019
The trader replied (on 30/03/2020)
thanks for the lovely review Im happy you love the new boiler and radiators
Really pleased with work done.
Customer Service
Quality
Value
Andy and his team fitted a new kitchen and bathroom in our property which is a 1970's ex local authority flat. The existing fittings had not been touched since the flat was built and therefore this was a pretty big job. The team were, professional, friendly, hard working and respectful. They rose to the challenge beautifully and we are delighted with the results. The transformation is unbelievable. Throughout the work, mess was kept to a minimum and was tidied at the end of each day. Rubbish was taken away promptly. The tiler and fitter that Andy uses are excellent- their work is of a very high standard. The same goes for the plasterer and electrician. Andy co-ordinated the work well and took us changing our mind about things in his stride. I would heartily recommend this company. We have previously used them for minor plumbing issues and have been equally pleased with the prompt and hassle-free service on these occasions.
Rob and Andy, Greater London Posted on 13/07/2019 , work completed 09/07/2019
The trader replied (on 30/03/2020)
great review many thanks and yes the bathroom and kitchen looks amazing
Excellent quality of service and professionalism
Customer Service
Quality
Value
I have been thoroughly impressed by the work carried out by AC plumbing and wholeheartedly recommend their services. I was actually recommended to use them by a friend who recently had a brand new heating system installed. Being fully certified Viessman installers, by going through AC i was able to secure the full-fat 10 year warranty. After an informative phone call, I submitted some pictures via whatsapp (which is far more convenient than a call out) and work was started within a few days. Their work inside the house was efficient, considerate and most importantly - excellent quality!
Customer in Greater London Posted on 14/06/2019 , work completed 11/06/2019
Absolutely perfect!
Customer Service
Quality
Value
Andy turned up on time, clearly knew what he was doing and his work is of high standard and excellent quality. He's doing his outmost to get everything spot-on and perfect. He serviced my boiler, changed a leaking radiator valve and connected my cooker to the gas. The effort he devoted to get the range cooker 100% level and up to the required height in comparison to the worktop was amazing. Above all he's a lovely and courteous person. I'd recommend him to anybody and would book him again any time. In fact I've already asked him if he'd come back to service my boiler next year.
Customer in Greater London Posted on 08/04/2019 , work completed 03/04/2019
Lovely bathroom renovation
Customer Service
Quality
Value
Andy and his team renovated our bathroom: stripped everything to the bare bones, new sanitary ware, floor to ceiling tiling, the works. His team worked seamlessly, and each job was completed with amazing attention to detail (special shout-out to Marius the tiler for expertly hand-cutting the stone tiles and doing such a faultless job). Andy was great at keeping us informed throughout, providing daily updates (and texts with photos while we were on holiday). The quote and invoice was very helpfully itemised to account for every detail. Everyone was professional, courteous and prompt. The result: marvellous. Highly recommended.
Customer in Greater London Posted on 08/04/2019 , work completed 12/03/2019
Efficient and knowledgeable
Customer Service
Quality
Value
AC fully serviced my 10yr old boiler, replacing parts that were knackered and pretty much took the boiler apart cleaned it down and put it back together again ensuring it was working properly and efficiently. Friendly, prompt and someone who gave you confidence of a man who knew what he was doing. Highly recommend
Customer in Greater London Posted on 03/03/2019 , work completed 20/02/2019
The trader replied (on 04/03/2019)
it was a pleasure doing the work , we will keep your boiler going no problem
Smart, good quality work, friendly and courteous service.
Customer Service
Quality
Value
Andy from AC Plumbing was able to diagnose and fix the problem that was stopping our underfloor heating form working. Despite a non-standard installation, Andy was able to figure out how it all worked, and tackled the diagnostic task systematically, starting with smaller issues that required addressing (blocked flow valves) and finally arriving at the key issue (Grunfoss pump would not turn over). Having replaced the pump and got the system going, Andy was able to confirm the integrity of the underfloor heating pipes with an infra-red imaging device. We would recommend Andy for his knowledge, skill and professionalism.
Customer in Greater London Posted on 20/02/2019 , work completed 13/02/2019
The trader replied (on 04/03/2019)
glad your happy , most UFH systems can be saved - glad its all up and running how it should be now
Professional, reliable, friendly - highly recommended
Customer Service
Quality
Value
We asked AC Plumbing to service our boiler, replace its wireless thermostat controller and fix a leaking wc cistern. Can't fault the service: from initial and subsequent email/s, promptly answered, to the work itself. I was given a 3-hour slot for the job and - as requested - they texted when the engineer was on his way so I could get back from work. Everything was completed in an afternoon, including sourcing and collecting parts for both jobs, neatly installing the new thermostat box in the place of the old one (no re-painting required) and fixing the toilet. Tom, the engineer, was very helpful, practical and friendly. End price was within their estimate. Will definitely use again. Liz E, SE13
Customer in Greater London Posted on 10/01/2019 , work completed 09/01/2019
The trader replied (on 04/03/2019)
Hi liz lovely review thank you
Really reliable plumbing Company
Customer Service
Quality
Value
We have been dealing with Andy for a number of jobs around our property. He and his employees have been trustworthy and reliable. They have completed the work on time and have been great at fixing any niggles. We would highly recommend Andy and his company for work. Rich and Jessie London
R Slee Posted on 29/10/2018 , work completed 29/10/2018
The trader replied (on 04/03/2019)
Hi Richard - sorry about the late thanks reply - great review but then again we have seen you many times since to assist with your other plumbing jobs - customer for life which is great
Excellent work and solution oriented
Customer Service
Quality
Value
AC plumbing and Heating Solutions did a modernisation of our bathroom: original bath tub, back wall tiling, and most of the side wall tiling was left intact, but they redid the floor (tiling), sink and vanity, led mirror, shower enclosure, feature wall, ceiling, extractor fan (including rewiring and adding separate switches). Afterwards, it looked seamless and as if the entire bathroom had been redone. Our flat is in a Victorian refurbed building, where various DIY has been done in the past. Andy did a very thorough survey and compiled a comprehensive and accurate quote, and was very helpful with any questions we had. Much credit goes to AC and their team for dealing extremely well with unearthed surprises that came with a building like ours (e.g. old shower had been leaking and floor boards beneath had rotted through, so needed repair; odd bumps in copper piping needed redoing), while limiting the impact on the final price. We had bought our units ourselves, and the when the instructions to the shower enclosure proved insufficient to complete the install, Andy was very patient while I sourced additional instructions (took the supplier 3 weeks!), and didn't press us at all. If not for the shower enclosure, the whole thing would have been completed in under 2 weeks. All members of the team were very precise and tidy, and left the site as neat as possible (you can't hide from plaster dust) every evening. Strongly recommend!
Suzan01 Posted on 24/09/2018 , work completed 24/09/2018
The trader replied (on 26/10/2018)
Hi Suzan Many thanks for the feedback , we enjoyed the project and with then mixture of new and existing you would think the whole bathroom was literally brad new . New look at fraction of the cost ;-)
Shower room refit.
Customer Service
Quality
Value
I recently had my ensuite shower room completely renovated by Andy and his team. What a fantastic job they did. Whilst the work did take a little longer than originally anticipated, I did expected as much. Communication through out the job was brilliant. I'm more than happy with the final result. Attention to detail was not lost. The tradesmen where extremely competent and I can't thank Andy and his team enough. I would highly recommend. Nick. London SE
Nicholas Clark Posted on 05/09/2018 , work completed 05/09/2018
The trader replied (on 26/10/2018)
Many thanks Nick , glad you are happy and you were both great customers to work for Andy
Professional & knowledgeable
Customer Service
Quality
Value
Mended boiler, adjusted loo flush, unblocked shower waste & fitted new stop water valves. Professional & knowledgeable, good explanations of work done & how to maintain.
Margaret, London Posted on 26/07/2018 , work completed 26/07/2018
The trader replied (on 26/10/2018)
many thanks for the kind feedback Margaret
Boiler Installation
Customer Service
Quality
Value
I had a Viessmann Vitodens boiler fitted. Everything is working well so far. Andy is very pleasant and always very happy to answer any questions I may have
Which? Trusted Traders Consumer Posted on 10/07/2018 , work completed 10/07/2018
The trader replied (on 26/10/2018)
Great feedback many thanks . You have a cracking boiler there that will last you 15+ years Andy
Great job. Quality workmanship
Customer Service
Quality
Value
A great job all round, with quality workmanship. Installation of a new combi boiler, smart heating system, replacement of old lead water mains piping, replacement of raditators throughout, and creation and installation of a brand new understairs toilet including all gas works (gas meter needed to be moved), electrics works (fuse box needed to be upgraded and moved) building, plumbing, tiling, joinery works. After moving into an old Victorian terrace that needs some TLC, Andy came round and gave some great advice and a sensible quotation for works. From quotation stage through to project completion I can’t fault Andy, the whole project was very smooth from start to finish. This was inspite of finding issues though the project - as you’d expect in a Victorian house. Andy coordinated all necessary trades, from builders to channel through concrete floors, plumbers to lay all necessary pipe works, rubbish disposal, electrician to move and upgrade the fuse box, tilers, Joiners, all completed on the timescales predicted. No material changes in the pricing from the original quote - which was good. I added scope through the project which Andy dealt with pragmatically and was able to get the extra scope of works completed. I’d recommended this firm, and I will have no qualms in calling on Andy again for future works.
JasonSkel Posted on 19/06/2018 , work completed 19/06/2018
The trader replied (on 26/10/2018)
great feedback Jason , this being one of many jobs we have done for you , you have been a joy to work for , top top customer Andy
Shower Room
Customer Service
Quality
Value
Andy created a downstairs shower room and WC in a small alcove. From the very first visit he gave us confidence and provided a detailed written estimate. The work included plumbing, tiling, electrics and plastering. He has a team of outstanding tradesmen who did a superb job and were pleasant to have in the house. Communication was good and any problems during the construction were quickly solved. Andy personally does the final cleaning and masticing to produce a high standard of finish. Reliable, efficient, friendly, and professional. Not the cheapest, but you will not get a better job. Great service; highly recommended.
Keene Posted on 08/05/2018 , work completed 08/05/2018
The trader replied (on 26/10/2018)
many thanks Roger for the feedback sorry so long to reply. That shower room works a treat and blends in well downstairs Andy
Efficient and professional
Customer Service
Quality
Value
We had a problem with a valve on our pressurised hot water tank letting by. The job was quite small, replacing this valve, but I was impressed by Andy's quick reply to my job request and scheduling one of his team at a time that suited us. I found the plumber he sent to be excellent, happy to go the extra mile to ensure I was happy. He checked the meter and ensured no further leak once the valve was replaced. Andy was happy to provide a report for me to show to Thames Water, which he provided very quickly. Although a small job, I would be very happy to recommend Andy and his team, and would certainly contact them again for any future work.
Anup P Posted on 21/04/2018 , work completed 21/04/2018
A challenging 127 rad install done quickly, cleanly and efficiently.
Customer Service
Quality
Value
Above all, Andy and his team will find a solution to any problem in a complex installation, and always tackled each day with efficiency and good humour. No issue is too much trouble for Andy. It was most reassuring to know that Andy would not forget any small detail and dealt with my tenants with courtesy and patience, I can highly recommend him. He would always keep in touch when contacted. The team were most efficient and cleaned up as they worked. This company knows how to give a Rolls Royce service.
Robert Bruce Posted on 13/04/2018 , work completed 13/04/2018
The trader replied (on 26/10/2018)
Great feedback Rob , we have gained a very good and pleasant customer , the job was a challenge but a successful one Andy
Brilliant job
Customer Service
Quality
Value
I got Andy and the team to put in a new boiler, flush the system and put in a new radiator. The job was really well done, they also resolved an unexpected issue and moved some other jobs around to deal with it. I can't recommend Andy and the team highly enough.
Ian Phoenix Posted on 24/03/2018 , work completed 24/03/2018
The trader replied (on 26/03/2018)
Thanks Ian. unexpected issues indeed. Glad your happy and now with smart controls and a high efficient boiler you should see them gas bills come down a lot Andy
Boiler install - Excellent service from beginning to end
Customer Service
Quality
Value
Andy and his team, including Tom who lead the install of our new boiler did a fantastic job. Andy gave me straight answers on a long list of questions, recommended a boiler that wasn't the most expensive but rather the best option for my needs and followed up with me several times before during and after the install. Couldn't have asked for more.
Jonathan Mazza Posted on 24/01/2018 , work completed 24/01/2018
Replaced boiler
Customer Service
Quality
Value
Andy and his team did a great job replacing my old boiler. Andy produced a detailed quote and timescale and kept to it. The team were friendly, hard working and professional. Communication was good throughout. I thoroughly recommend them and would unhesitatingly use them again.
Danyang Yang Posted on 17/01/2018 , work completed 17/01/2018
The trader replied (on 17/01/2018)
thank you very much for the kind review. You have a great boiler now which will see you well. we look forward to servicing it next year
Fab new shower and bathroom fittings!
Customer Service
Quality
Value
Excellent customer service. Andy came promptly to review the job (a bathroom refit) and advised me on sources. The boiler went on the blink at about this time and Andy and his team got that quickly sorted. When it was time for the bathroom work, it mostly went smoothly and even the things that didn't Andy had predicted, so there were no nasty surprises. Very conscientious workers always left the place clean and tidy. I've no hesitation in recommending them.
Anonymous Posted on 15/01/2018 , work completed 15/01/2018
The trader replied (on 17/01/2018)
thanks for the kind words , bathroom looks great and you choose some lovely tiles and fixtures to make it stand out.
Highly recommended
Customer Service
Quality
Value
Andy provided a thorough quote to replace a 25+ year old boiler with a combi. He took the time to explain the detail of the job and answered every question we threw at him! Really pleased we chose Andy for the work - he and his team completed the job over 2 days and provided a level of care and detail that was outstanding. We 100% recommend Andy, he's a proper tradesman who takes pride in his work. Will definitely use him again in the future.
MillDoll Posted on 06/12/2017 , work completed 06/12/2017
The trader replied (on 17/01/2018)
thanks Scott for these kind words. It was a pleasure and you done the right thing that old boiler was not looking great
Top Boiler Service!!
Customer Service
Quality
Value
Andy did the most thorough condensing boiler service I have ever seen. He took everything apart, cleaned and replaced parts when needed and did not cut a single corner. In fact he found a couple of small issues that were neglected by the previous installers/servicers. I really recommend him for boiler servicing.
Artur Tarczynski Posted on 26/09/2017 , work completed 26/09/2017
New bathroom
Customer Service
Quality
Value
Andy and his team had a difficult job of replacing our very old and badly fitted bathroom but they were up for the challenge and he has transformed the space! Andy was responsive, professional and understanding of our needs throughout. He and his team fitted the bath & sink to a high standard including sorting out some of the old pipe work behind the toilet. The tiling was also perfect and advice was proved throughout on what would look best with the space we had. The flat was always tidied up at the end of then day which we really appreciated and the rubbish was taken away in a timely manner. We would thoroughly recommend AC Plumbing and will be looking to them to assist in any future projects we might undertake.
larastanley829 Posted on 23/09/2017 , work completed 23/09/2017
Quality work
Customer Service
Quality
Value
We used Andy and his team to strip out and replace our upstairs bathroom and downstairs toilet (including re-tiling). He did a great job and the work has a very professional finish. He was quick to respond and deal with any issues and his team were also really good. Also worked hard to keep the house clean and tidy while the work was taking place. Would definitely recommend and would be happy to use again in future.
James Park Posted on 22/09/2017 , work completed 22/09/2017
Install tap
Customer Service
Quality
Value
Prompt, came when he said he would and charged the amount he quoted. Said up front what the work would involve, nice guy, happy with the result, what's more to be said! Would recommend Andy.
JR2000 Posted on 02/09/2017 , work completed 02/09/2017
Replacing a kitchen tap
Customer Service
Quality
Value
Andy came exactly as planned, gave me a quote and an appointment a few days later. He advised me on buying a good quality tap online. Rust made removing the old tap tricky, but Andy was patient with his apprentice, and made sure that the job was done to high standards. I recommend Andy very highly.
frenchinblackheath Posted on 16/07/2017 , work completed 16/07/2017
Renovation of toilet room
Customer Service
Quality
Value
I used Andy and his team to remove an old toilet, replace it with a new one in a different location, install a basin and associated plumbing, and lay floor tiles in a small room in my house. They were very professional and prompt, and they did exactly what they said they would quickly and tidily. The result works well and looks good. Their quote wasn't the lowest I received but I liked how responsive Andy was, how well he listened to my requirements, and the transparency of his quote - I felt confident in him and he didn't disappoint. Recommend.
Eleni Romanou Posted on 18/06/2017 , work completed 18/06/2017
The trader replied (on 20/06/2017)
thaNks for the kind review , it was a pleasure to carry out the project for you and we look forward to your future custom ndy
Great Service All Round
Customer Service
Quality
Value
Andy was prompt, friendly and efficient. The service was fantastic and the work done was the best I've seen by any standard! He also gave me additional advice on how to best improve the efficiency of my gas and plumbing systems, above and beyond the quoted job! Great value service. Highly recommended.
Tim Bray Posted on 17/06/2017 , work completed 17/06/2017
The trader replied (on 20/06/2017)
Hi Tim Thank you for the kind review. It was always a good idea to get rid of all that old iron gas pipe from the walls and under the floor. Good luck with the rest of the renovation Andy
Excellent service
Customer Service
Quality
Value
Reliable, efficient, friendly, tidy and reasonably-priced. Exactly what you would want from a professional person working in your home.
44821 Posted on 14/05/2017 , work completed 14/05/2017
Very professional service
Customer Service
Quality
Value
I had Andy do some work for me at my rental property including fixing leaking taps and installing a shower diverter unit. Andy's estimate was good and he was able to bring the final completion price down after the actual work. The tenants were extremely pleased with the work and in particular that Andy cleaned up thoroughly after the work. They described him as a "keeper". I'll absolutely be looking to Andy again if I have any issues at the property going forward.
tweeks Posted on 05/05/2017 , work completed 05/05/2017
New Combi Boiler
Customer Service
Quality
Value
Andy and the team installed a new boiler and six radiators in just over two days. They were extremely efficient and disruption was kept to a minimum - much less than I had anticipated. I am very pleased with the quality of the work and I'm already noticing the difference to the heating and hot water. I have no hesitation in recommending this company for any plumbing work you might need.
PJK1312 Posted on 01/04/2017 , work completed 01/04/2017
Highly recommended
Customer Service
Quality
Value
Called A C Plumbing & Heating in the morning for a small emergency plumbing job and Andy and his apprentice were here by lunchtime. Very professional and friendly. Job sorted, with very reasonable charge. Highly recommended.
ianmowat Posted on 25/02/2017 , work completed 25/02/2017
No problem he didn't solve
Customer Service
Quality
Value
A number of minor plumbing problems, such as dripping taps, had accumulated. We contacted Andy, who seemed very happy to come and do these jobs. He turned up on schedule, was cheerful and explained what he was doing. He seemed to take a logical, ‘problem solving’ approach to plumbing repairs. There didn’t seem to be anything he couldn’t fix, and everything he looked at is now in good working order. We were so impressed that we asked him back to do some more jobs, including replacing an exterior hopper and down pipe and making a cistern more environmentally friendly. He came to do these jobs the following week. We were similarly impressed. Yes, we can thoroughly recommend him.
John F Posted on 24/02/2017 , work completed 24/02/2017
Andy is a great find!
Customer Service
Quality
Value
I used Andy today for the first time yesterday and found him to be an extremely competent plumber, cheerful to have around the place, and very respectful. I was having problems with pipework under my kitchen sink which affected the outflow of my new washing machine. He took off the u-bend and tested right round to the soil stack for blockages, then decided on a course of action to solve the problem which needed a new u-bend part which could raise the outflow pipe higher. He went out and found and bought the exact part for the job, fitted it all together again and checked it repeatedly for leaks and it was fine. I also asked if he could tighten my washbasin hot tap which was tricky as it had a plastic bolt on it, but he laid on the floor, used a special tool and now its rock solid. I was very impressed by the knowledge he had of his trade and also his fast application of it. I would be delighted to use him again.
Carole Posted on 10/02/2017 , work completed 10/02/2017
The trader replied (on 16/02/2017)
Hi Carole Lovely feedback and it was pleasure to assist and resolve with your plumbing issues
Annual boiler service
Customer Service
Quality
Value
Had Andy in for an annual boiler service. He was on time and took about an hour to carry out the service - as he said it would when he arrived. It was a straightforward service with no extra work required and the price paid was the price Andy quoted, which I thought was quite reasonable. Andy was personable and got on with the job and at the end gave me some advice on maintaining the boiler pressure at correct levels. All in all I was pleased with the job that Andy did and would happily have Andy back again.
Danosan Posted on 10/02/2017 , work completed 10/02/2017
The trader replied (on 16/02/2017)
Tank you for the positive feedback. See you next year for another boiler service
Friendly, reliable and very competent!
Customer Service
Quality
Value
We started using Andy's services as per our handyman's recommendations 6 months ago and we wouldn't go for any other company since then. He's very reliable, friendly and so helpful! He understand the situation straight away and can find a reasonable solution within blink of an eye. I would definitively recommend Andy!
ElodieMunier Posted on 08/02/2017 , work completed 08/02/2017
The trader replied (on 16/02/2017)
Hi Elodie Thank you for the great feedback. We are very happy to have you as our customer. We are always here for you
Two Bathrooms and a boiler
Customer Service
Quality
Value
I am absolutely delighted with the quality of the work and the service I received from start to finish, from Andy and his team of Tom and Joe. They have recently transformed a bathroom into a shower room and updated an en- suite. I now have two fabulous bathrooms that have been refurbished to an exceptional standard by a team that were a pleasure to work with. Communication was excellent:; Andy even took the time to visit the plumbers merchants with me to advise on fittings and layout. Everyone, including the tiler and plasterer employed by Andy took great professional pride in their work and were constantly good humoured despite the difficulties of working in a Victorian house with very wonky walls and floors. Consistently polite, punctual, trustworthy and respectful of working in a family home while the occupants were in situ, a major project was completed on schedule with the minimum of fuss and disruption. The next job was the replacement of my 25+year old boiler, which had to be installed in the same location. Andy researched and sourced a suitable one, thereby proving other plumbers totally wrong, as I had been told it wasn’t possible. The central heating system was thoroughly overhauled and again, this difficult job was completed to time with the minimum of disruption. I have no hesitation in recommending this company. Everything from the initial appointment, to the quote to the final handover of two fully clean bathrooms was faultless. I have already recommended the company to friends and will definitely use Andy for all future plumbing needs.
Joanne83 Posted on 02/02/2017 , work completed 02/02/2017
The trader replied (on 16/02/2017)
Hi Joanne Thank you for the great feedback , me and all the team enjoyed every minute of your amazing bathroom project and I am glad you now have a fuel efficient modern boiler too.
Friendly and got the job done
Customer Service
Quality
Value
I spoke to Andy about a shower pump problem and he came to look at the problem a few days later. After some investigation he correctly identified the issue and quickly proceeded to rectify the problem. He was very friendly and did a great job (involving changing a number of valves on various copper pipes) in very quick time. I have no problem in recommending his company, and will definitely use them again if I need a plumber or heating engineer.
armarni Posted on 26/01/2017 , work completed 26/01/2017
The trader replied (on 05/02/2017)
Thank you for the kind review its much appreciated
Leaking W.C. Overflow
Customer Service
Quality
Value
Andy of AC Plumbing & Heating provided a good service. The symptom was a very wet internal wall below the bathroom and Andy correctly diagnosed that the leak was being caused by the w.c.’s overflow. The cistern refill wasn’t completely shutting off the water and the overflow pipe to the outside of the house was much too short. Andy explained that the water was soaking through the wall from the outside and wasn’t coming through the ceiling and floor above. I suspect this leak must have been happening over a considerable period of time without my realizing it. Gaining access to fit a longer overflow pipe would have been very difficult. Andy solved the problems by replacing the siphon with one that incorporated an internal overflow and by capping off the external overflow. Andy also dealt with my kitchen taps which had become very stiff to turn on and off. I appreciate Andy’s valuable help and I would definitely approach him again.
G. Kent Posted on 24/12/2016 , work completed 24/12/2016
The trader replied (on 05/02/2017)
thank you for the kind review. It was tricky job but thankfully we have very good merchants to back us up too
Fitting of three new Radiators
Customer Service
Quality
Value
Andy repiped 3 bedrooms to install new radiators and did a boiler service. His service was good and we would highly recommend him as well as use him again for future work.
Mark Taylor Posted on 14/12/2016 , work completed 14/12/2016
The trader replied (on 14/12/2016)
Thank you for the great feedback and thank you for your custom
Gasfire repair
Customer Service
Quality
Value
Very positive experience. Andy was helpful, friendly and polite. Nothing was too much trouble. Thanks! Chris
mxyzptlk Posted on 03/12/2016 , work completed 03/12/2016
The trader replied (on 14/12/2016)
Hi Chris Absolute pleasure. Was certainly cheaper to repair your fire instead of replacing it
Thorough and efficient repair and service of boiler
Customer Service
Quality
Value
Andy from AC Plumbing and Heating gave a full assessment of our existing boiler and gave a free quote for the repair of a leak and a full service. In addition he also supplied a free quote on installing a new boiler and discussed the options open to us. We went with repair and service. Andy arrived on time, done a very thorough and efficient job and was clear in communicating exactly what steps he he had taken to fix the fault and service the boiler. Andy's quote was fair and reasonable and he did a good job, I would recommend him and AC Plumbing and Heating.
Jack C Posted on 17/10/2016 , work completed 17/10/2016
The trader replied (on 18/10/2016)
Glad your boiler is fixed, certainly saves money compared to a replacement. Andy
Worth opening a bottle of champagne for!
Customer Service
Quality
Value
We love Andy and Tom and have been using AC Plumbing and Heating Solutions for 6 years. They are diligent, friendly, punctual and really know their stuff. Nothing is too much trouble for them and they obviously enjoy their job, approaching everything with great humour and patience. They have just fitted a combi boiler for us and really went the extra mile staying late until everything was completed to Andy's satisfaction. Andy even helped us to get money back on the old boiler, hence the champagne (with Andy, but after he had fitted the boiler of course!) We would recommend this company to anyone as Andy and his team are thoroughly professional and reliable. We feel very lucky to have found them and trust them implicitly. We wouldn't use any other plumber now. Thanks Andy and Tom. Cheers! Helen and Gary
Helen C Posted on 01/10/2016 , work completed 01/10/2016
Add to your Contact List
Customer Service
Quality
Value
Reliable, knowledgeable, organised and friendly, a great find.
Ruth, Lewisham Posted on 16/09/2016 , work completed 16/09/2016
The trader replied (on 16/09/2016)
Thank you for the feedback its very much appreciated Andy
Excellent plumber who is diligent, cares about his work and gives value for money
Customer Service
Quality
Value
We have used Andy and his team to install a shower, upgrade our hot water system from low pressure to high pressure (ahead of a loft extension) and to conduct regular boiler servicing/landlord's certificates. Andy takes the time to speak to the customer, talk the various options through and get a thorough understanding of their needs. He is clear about the cost estimate and agreeing and documenting any changes. An example of his approach was that he agreed that our home boiler, whilst old, didn't require immediate replacement. We really appreciated that because others had told us it did and it would have been very easy to tell us that in the context of what was already a significant spend on plumbing. We also know that on fixed fee services such as boiler servicing/landlord certificates Andy will spend as much time as is necessary to do a thorough job (whereas we have experienced other plumbers who just won't spend any/enough time on these because of their fixed fee nature). David M.
David M. Posted on 24/08/2016 , work completed 24/08/2016
The trader replied (on 16/09/2016)
Great feedback David. Its always a pleasure to carry out work for you Andy
New shower enclosure and bathroom upgrade
Customer Service
Quality
Value
Andy and his team of cheery tradesman did a fantastic job in transforming our tired, mouldy bathroom into a gleaming, trendy haven that would put a show-home to shame! They wrestled with multiple issues including dodgy crumbling plaster, uneven walls, scatty clients ordering the wrong things (sorry Andy!) and sloping floors. The team overcame each issue fabulously...and not once did any of them suck air through their teeth and tell me "It'll cost you a fortune, Love"! Andy organised all the tradesmen to arrive in the order required for the work to be carried out as quickly as possible and each time they arrived exactly on time and tidied up at the end of each day so you could barely tell they'd been. I was happy to leave a key with them for when I had to pop out to work. We feel lucky to have found AC Plumbing & Heating and have already requested quotes on other jobs we need doing. They are all very friendly, knowledgeable about their craft and very considerate when in your home. Work carried out: New porcelain floor tiles, fitting of new vanity basin & tap, fitting of new toilet, replacing an old radiator, installing a new thermostatic shower, new shower tray & waste, new shower door and new tiles in shower area. Plus building alcoves into shower area & re-plastering walls prior to tiling. Thank you Andy & Team!
Hazel H Posted on 02/08/2016 , work completed 02/08/2016
The trader replied (on 02/08/2016)
Hi Hazel Thank you for the kind review. It was a fun and interesting job to do and it looks so much better now, funky for sure .
Amazing New Bathroom
Customer Service
Quality
Value
I have used AC plumbing twice now. Firstly for my boiler flu extension last year for my new conservatory. Now I have just used them again for my new bathroom. We are over the moon with it! We feel like we live in a show home. Andy helped me from start to finish. He even recommend where to buy my bathroom suite for the best quality and what style and type of tiles to go for. The bathroom has been finished to such a high standard all my friends and family even said how stunning it is. The service has been brilliant from start to finish. I would highly recommend them. They wasn't my cheapest quote. But you get what you pay for! I'm so glad I went with them as the I don't think anyone else can top this standard of work. Would defiantly use them again for future work. Thanks again boys x
Frenchies2012 Posted on 30/07/2016 , work completed 30/07/2016
The trader replied (on 30/07/2016)
Thank you very much for your review its much appreciated Andy
The best plumber we have ever used
Customer Service
Quality
Value
After having solved a couple of smaller plumbing problems for us in the past few months, Andy has just done a stirling job in replacing our ageing boiler with an energy-efficient one which is working beautifully. Andy is a very friendly, competent guy, obviously enjoying what he does. He is always on time and keeps the customer fully informed with technical data, test results and the like, and always clears up the debris before he leaves. Excellent service and complete piece of mind as a result. Highly recommended.
2084446 Posted on 28/07/2016 , work completed 28/07/2016
The trader replied (on 30/07/2016)
Hi Very kind words and we look forward to carrying out more work for you in the future Andy
Trustworthy
Customer Service
Quality
Value
Really good and reliable, would recommend to anyone. Have been using for 3-4 years now
Customer Posted on 04/01/2016 , work completed 04/01/2016
Fantastic
Customer Service
Quality
Value
Been using for 4 years, incredibly friendly, professional and brilliant aftercare
Customer Posted on 04/01/2016 , work completed 04/01/2016
Sound Job
Customer Service
Quality
Value
Used twice now, always on time and provides a great job. Last work was a big job and had no complaints
Mr Simpson Posted on 11/01/2015 , work completed 11/01/2015
The trader replied (on 04/07/2016)
Hi Mr Simpson Thank you for the kind review, if there is any other services you would like provided please do not hesitate to contact us. Kind regards Andy