Endorsed by Which?

Academy Heating Ltd

4.9

163 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Proud winners of the acclaimed Worcester Bosch 2020 environment awards for gas fired boiler installations, we deliver competitive and high quality installations of heating and hot water systems.

Academy Heating Limited has the technical knowledge, experience and expertise to provide specialist advice, high quality installations and an effective after care service.

We aim to deliver the most cost effective and efficient service at every stage of the lifespan of your heating system with minimum disruption.

We provide services for all domestic and light commercial work:

Free Survey and Written Quotes
Complete Boiler Installations & Servicing
Breakdown & Repairs
Radiators & Under Floor Heating
Power Flushing
Time & Temperature Controls
Gas safety Certificates
Unvented hot water storage
LPG
Solar hot water system's
Air to air heat pumps & air to water heat pump's

As Worcester Bosch Accredited Installers we provide up to 10 years manufacturer’s guarantee.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Underfloor heating
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
  • Renewable energy

    • Air source heat pumps
    • Solar water heating
    • Home energy analysis
    • Ground source heat pumps
  • Gas installers

  • More Services

    • lpg installation
    • unvented hot water storage
    • commercial boilers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
163 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Reliable Company
Customer Service
Quality
Value
Used Academy for a boiler service several months ago after three other recommended Heating Engineers failed to respond to telephone enquiries, Academy responded immediately making a point of checking if we were without heating and agreed a firm date to carry out service. Recently we decided to have our boiler replaced and having asked Academy to provide an estimate decided to proceed. They arrived on time and carried out the installation effectively and with minimal disruption. Glad we chose them and would certainly recommend ‘Academy’.
Customer in Essex Posted on 18/08/2021 , work completed 16/08/2021
The trader replied (on 08/03/2023)
We are very happy you chose us too, Thank you for taking the time to leave us a review. We are pleased to hear you are happy with the work carried out and we look forward to seeing you each year for that annual service. Thank you, we look forward to seeing you in the future. Clare, John & Team
Absolutely 1st class
Customer Service
Quality
Value
I have used Academy Heating over the years for annual boiler servicing plus minor plumbing issues with complete satisfaction - always easily contactable, reliable, punctual, courteous, clean and excellent value. More recently I contacted Academy Heating for advice and a visit regarding my boiler. The appointment was efficiently arranged by Clare for the next morning. The assessment was thorough and the explanation clear and simple. Duncan the engineer also kindly reminded me that there was a 10 year warranty on my boiler and that Bosch would be able to repair any problems for free. Such integrity was so refreshing. I suspect that some other companies might not have reminded me about the warranty. In summary Academy Heating is a fantastic local firm that genuinely puts customers first. I just wish I could give more than 5 stars!
Kaz in Greater London Posted on 25/06/2021 , work completed 25/06/2021
The trader replied (on 08/03/2023)
Hi Kaz, Thank you for taking the time to leave us such a glowing review. We are pleased to hear you are happy with the work carried out and we look forward to seeing you each year for that annual service. Always our pleasure :) Clare, John & Team
Third annual boiler service - all fine
Customer Service
Quality
Value
I have just had my third annual boiler service from Academy Heating. The service was fine, as were the previous two services. I am very pleased that I had my boiler installed by Academy Heating, and then serviced by them.
Customer in Greater London Posted on 10/06/2021 , work completed 09/06/2021
Ten Years of Service
Customer Service
Quality
Value
John installed our Worcester Bosch boiler ten years ago and has annually serviced it since, always reliable, prompt and with a smile. Pump caused problems recently and he was available immediately to make sure we were okay. Can’t praise the company enough.
Customer in Greater London Posted on 21/05/2021 , work completed 14/05/2021
The trader replied (on 08/03/2023)
Thank you for taking the time to leave us a review. 10 years now! You are defiantly part of the Academy Heating family :) We are pleased to hear you are happy with all the work carried out over the 10 years you have known us and we look forward to seeing you each year for that annual service. Here's to the next 10! :) Clare, John & Team
Kitchen Tap Replacement
Customer Service
Quality
Value
I have been using Academy Heating services for almost 2 years now. I have never experienced outstanding service from any other company other than John and Claire. They have dealt with leakage issues as well as kitchen/tap replacements for my home. They’ve always been on time and delivered excellence when carrying out a job. They are completely honest, totally reliable so much so that I would recommend Academy Heating to everyone that I know. I would never use any other service/organisation to deal with my home plumbing and heating issues. For the duration that I have dealt with them, nothing has ever gone wrong. They are absolutely brilliant at what they do!
Customer in Greater London Posted on 07/04/2021 , work completed 30/11/2020
The trader replied (on 08/03/2023)
Wow, such a glowing review! :) We are so pleased to hear you are happy with all the work carried out over the years and we look forward to seeing you as when you need us. Always happy to help :) Clare, John & Team
Leaking pipe under floor boards
Customer Service
Quality
Value
Instance response, did a great job on renewing pipe work/drained system, replaced floorboards and carpet with no trace work had been done Brilliant job.
Customer in Essex Posted on 22/02/2021 , work completed 17/02/2021
The trader replied (on 08/03/2023)
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with the work carried out and everything was sorted quickly for you. We look forwards to seeing you again, should you need us. :) Clare, John & Team
Professional Service
Customer Service
Quality
Value
Fantastic Service by Academy Heating. I called them and they came round the next day and gave me a quote - no call out charge either. Managed to book me in 2 days later and completed the work efficiently and professionally. Thanks so much and because of this, I have since left British Gas Homecare! Very Happy.
Customer in Essex Posted on 12/01/2021 , work completed 11/01/2021
The trader replied (on 08/03/2023)
Always happy to hear the latter part of your review :) stick with local, we will always do everything we can to look after each of our customers. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with the work carried out and we look forward to seeing you each year for that annual service. Stay warm, keep well, :) Clare, John & Team
Quality work, reliable and trustworthy.
Customer Service
Quality
Value
Have used Academy Heating twice now. Clare is very helpful on the phone. The service is efficient and reliable. All the plumbers seem to know exactly what they’re doing. They have also been honest when parts that were previously quoted for haven’t been required, meaning the final price was lower. I have had no problems with their work. Would be happy to use them again and recommend them to others.
Customer in Greater London Posted on 27/05/2020 , work completed 26/05/2020
The trader replied (on 08/03/2023)
Thank you very much for your kind words :) and thank you for taking the time to leave us a review. We are pleased to hear you are happy with the work carried out and we look forward to seeing you each year for that annual service. Keep warm, stay well :) Clare, John & Team
5 day boiler installation
Customer Service
Quality
Value
Very pleased with our superb new boiler installation in our garage and new utility room. John and Duncan (and Clare in the office) were so professional in all their day to day work and were a pleasure to deal with and have in the house. All installations were fully explained to us and we are so pleased with the end result. 10/10 5 star job and people.
Jane and Keith Posted on 01/05/2020 , work completed 01/05/2020
The trader replied (on 08/03/2023)
Hey Jane & Keith, Thank you for taking the time to leave us a review. We are pleased to hear you are happy with the work carried out and we look forward to seeing you each year for that annual service. Thank you, :) Clare, John & Team
Excellent service
Customer Service
Quality
Value
We came back from ten days away to find that our house was freezing because the boiler was broken. We contacted Academy and they promptly got back to us and came out to us the same day even though it was New Year’s Eve. Their service was amazing throughout and the work was completed to a very high standard. I would not hesitate to recommend Academy to anyone. They are so friendly, helpful and really know their stuff.
Customer in Essex Posted on 12/01/2020 , work completed 02/01/2020
The trader replied (on 30/01/2020)
We are so pleased we were able to help you so quickly, thank you so much for your review and the very kind words. Kindest regards, Clare & John