Endorsed by Which?

Academy Heating Ltd

4.9

146 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Proud winners of the acclaimed Worcester Bosch 2020 environment awards for gas fired boiler installations, we deliver competitive and high quality installations of heating and hot water systems.

Academy Heating Limited has the technical knowledge, experience and expertise to provide specialist advice, high quality installations and an effective after care service.

We aim to deliver the most cost effective and efficient service at every stage of the lifespan of your heating system with minimum disruption.

We provide services for all domestic and light commercial work:

Free Survey and Written Quotes
Complete Boiler Installations & Servicing
Breakdown & Repairs
Radiators & Under Floor Heating
Power Flushing
Time & Temperature Controls
Gas safety Certificates
Unvented hot water storage
LPG
Solar hot water system's
Air to air heat pumps & air to water heat pump's

As Worcester Bosch Accredited Installers we provide up to 10 years manufacturer’s guarantee.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Underfloor heating
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
  • Renewable energy

    • Air source heat pumps
    • Solar water heating
    • Home energy analysis
    • Ground source heat pumps
  • Gas installers

  • More Services

    • lpg installation
    • unvented hot water storage
    • commercial boilers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
146 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Exceeded Expectations
Customer Service
Quality
Value
My boiler was so noisy that it made my house actually vibrate. Previous plumbers (when they bothered to turn up) had said various things and never managed to fix it. Academy Heating turned up when they said they would and within seconds had diagnosed and fixed the problem. House is now silent. So happy. I cannot recommend highly enough. Great service, professional, reliable, knowledgeable and friendly!
Customer in Posted on 10/03/2019 , work completed 01/03/2019
The trader replied (on 30/01/2020)
We are so pleased we were able to help you so quickly, thank you so much for your review and the very kind words. Kindest regards, Clare & John
Boiler fault
Customer Service
Quality
Value
My boiler needed new parts during the present very cold spell which were very promptly fitted. Thank you Academy for your good service,
Customer in Greater London Posted on 05/02/2019 , work completed 02/02/2019
The trader replied (on 30/01/2020)
We are so pleased we were able to help you so quickly, thank you so much for your review and the very kind words. Kindest regards, Clare & John
Fantastic service!
Customer Service
Quality
Value
I am so pleased to be able to leave such a positive review for John, Clare and all at Academy Heating. Our boiler broke down towards the end of last year, and I got several quotes for the work. Even at this stage I had such a good feeling about Academy Heating - John is clearly an expert and answered all my questions patiently. I was already keen to go ahead with Academy but was half expecting the quote to be more expensive than the others. On the contrary, the Academy quote was the cheapest, in part because John will only include work that is absolutely necessary. I'm so glad that I decided to go ahead with Academy Heating. John and his team were able to fit in the work quickly, because we were without heating and hot water. He always arrived on time and the work was completed smoothly and without mess. It's worth adding that John and his team were lovely to interact with. I'd like to give a special mention to Clare for all her support through the project! She was absolutely fantastic and took a lot of the stress out of the situation by organising everything on our behalf. It can be stressful trying to find someone to carry out this kind of work, so I am very pleased to be able to give such a glowing recommendation. Our daughter is moving house soon and we have already booked John to service the boiler at her flat. A massive thank you to all at Academy!
Customer in Hertfordshire Posted on 05/01/2019 , work completed 21/12/2018
The trader replied (on 04/02/2019)
Dear Mark & Lyn, Thank you so much for your lovely review and glowing recommendation! It was our pleasure to work for such wonderful people and I'm glad I was able to help you with the bits that can become very taxing and stressful. We are looking forward to working with your daughter in her install soon. If you ever need us for anything in the future please do not hesitate to contact us and we will do our upmost to help you guys out as soon as possible. All the best, Clare
My review
Customer Service
Quality
Value
Most impressed.
Eugene, London Posted on 17/12/2018 , work completed 17/12/2018
The trader replied (on 11/01/2019)
Dear Eugene, Thank you for taking the time to leave a recommendation. Kindest regards, Clare
Reliable, professional, expert.
Customer Service
Quality
Value
I have used many times and service and costs are totally efficient. I would recommend to anyone.
Morris, London Posted on 30/11/2018 , work completed 30/11/2018
The trader replied (on 11/01/2019)
Dear Morris, Thank you for taking the time to leave a review and a recommendation, its very much appreciated! We look forward to seeing you again next year. All the best, Clare
Great Team - 5 Star Review
Customer Service
Quality
Value
Asked for a quote re a boiler refit and John arrived to estimate. I had a number of questions regarding what type of boiler system I need and John was able to answer them all . What I liked about John straight away was his can do attitude- nothing was a problem and he definitely knew his stuff. I had the boiler fitted yesterday and everything went to plan . John and his team were very professional and made sure that they caused as little disruption as possible even though new pipework had to be installed in my kitchen it looks as if nothing has happened! John and his team explained the workings of the boiler and the Nest Thermometer I am very impressed with Academy and would certainly recommend them to anyone thinking of having central heating or an upgrade. Also not forgetting Clare, in the office, that was always very helpful on the end of the phone . An all round great team
Customer in Greater London Posted on 28/11/2018 , work completed 27/11/2018
The trader replied (on 11/01/2019)
Hi There, Thank you for your very kind words! It was our pleasure to work for you and we are delighted that you are pleased with the works carried out. We look forward to seeing you next year for the annual service. Kind regards, Clare
Punctual and professional.
Customer Service
Quality
Value
This company fitted my boiler about three years ago, they were friendly and very competent. After three years the boiler developed a minor break, which they fixed without charge. They then serviced the boiler with no fuss or mess. A helpful company, who I would confidently recommend.
Anthony, London Posted on 14/11/2018 , work completed 14/11/2018
The trader replied (on 11/01/2019)
Dear Anthony, Thank you for your review and recommendation. I am so glad we was able to fix the issue out in a timely manner for you. We look forward to seeing you for the annual service. Take care, Clare
My review
Customer Service
Quality
Value
Reliable service & advice.
Graham, Essex Posted on 10/11/2018 , work completed 10/11/2018
The trader replied (on 08/03/2023)
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with the work carried out and we look forward to seeing you each year for that annual service. Clare, John & Team
Highly Recommended
Customer Service
Quality
Value
I found Academy Heating via Worcester website. I contacted Academy when, less than three days after it's annual service, the boiler stopped working in freezing weather and the (recommended) person who had serviced it said he could only come to have a look 5 days later. I am so happy I did contact Academy Heating as they sent someone out the same afternoon I called. And when Glen wasn't able to find the problem, John came out straight away, knew exactly what the fault was and remedied it immediately. It was such a pleasant surprise to have someone come out the same day, fix the problem and then, even more surprising, the charge was very reasonable. I am definitely using Academy Heating for the next boiler service and for any other plumbing challenges which crop up.
Sherman Posted on 06/11/2018 , work completed 06/11/2018
The trader replied (on 11/01/2019)
Dear Sherman, Firstly, thank you for an amazing review! It is as much a pleasure to us as it is to you when we are able to get to you on the day you need us. We always try to prioritise our call list to allow for emergency calls to be attended to. Sometimes this can be late into the day but we alway endeavour to get to everyone. We pride ourselves on being reasonably priced and fair. We look forward to seeing you for your annual service and should you get any plumbing challenges, we are ready for them! Kindest Regards, Clare
Hardworking and reliable
Customer Service
Quality
Value
Hardworking and reliable - started and finished entirely on schedule. I especially appreciated their willingness to answer questions and explain things carefully. A pleasant and helpful team.
Barbara, London Posted on 29/10/2018 , work completed 29/10/2018
The trader replied (on 11/01/2019)
Dear Barbara, Thank you for your kind words and recommendation. As I always say, it's what we are here for! Do not ever hesitate to contact me should you have any questions, I will always do everything I can to help you get the answers you need. Always a pleasure :) Clare