Endorsed by Which?

Academy Heating Ltd

4.9

159 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Proud winners of the acclaimed Worcester Bosch 2020 environment awards for gas fired boiler installations, we deliver competitive and high quality installations of heating and hot water systems.

Academy Heating Limited has the technical knowledge, experience and expertise to provide specialist advice, high quality installations and an effective after care service.

We aim to deliver the most cost effective and efficient service at every stage of the lifespan of your heating system with minimum disruption.

We provide services for all domestic and light commercial work:

Free Survey and Written Quotes
Complete Boiler Installations & Servicing
Breakdown & Repairs
Radiators & Under Floor Heating
Power Flushing
Time & Temperature Controls
Gas safety Certificates
Unvented hot water storage
LPG
Solar hot water system's
Air to air heat pumps & air to water heat pump's

As Worcester Bosch Accredited Installers we provide up to 10 years manufacturer’s guarantee.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Underfloor heating
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
  • Renewable energy

    • Air source heat pumps
    • Solar water heating
    • Home energy analysis
    • Ground source heat pumps
  • Gas installers

  • More Services

    • lpg installation
    • unvented hot water storage
    • commercial boilers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
159 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
First annual boiler service - very satisfied
Customer Service
Quality
Value
John and his team fitted a new boiler in April 2018. A few months later they came back very promptly when we found a small leak, and fixed it straight away. The boiler has worked fine since, and we have just had our first annual service. Academy Heating are very easy to contact and communicate with, and very good at everything they do.
Customer in Greater London Posted on 22/05/2019 , work completed 20/05/2019
The trader replied (on 30/01/2020)
Thank you for taking the time to leave us such an amazing review. We are so pleased you are happy with the works we carried out for you. We look forward to carrying out your next annual service when its Due. :) Kindest Regards, Clare & John
New plumbing is a work of art!
Customer Service
Quality
Value
Many thanks to John, Glen and Rob for a professional job and to Clare, the excellent controller! New plumbing was installed for the gas boiler and for the water in the kitchen and bathroom. The boiler was also installed together with a new CH controller and two new radiators. A new gas hob was installed in the kitchen. A laser was used to ensure that all the pipework ran in perfectly level lines; a very neat job that looks so good I almost don't want to box the pipes in!! The boiler and new controller work perfectly as does the gas hob. We also have instant hot water from the combi boiler. A highly skilled and pleasant team; a pleasure to deal with. The result is excellent at a reasonable price. No hesitation in recommending.
Customer in Greater London Posted on 28/04/2019 , work completed 25/04/2019
The trader replied (on 30/01/2020)
Thank you for leaving us such a glowing and detailed review, It was our pleasure. We are ever so pleased to know you are happy with the service you received on all levels throughout our company. Customer satisfaction is the most import thing to all of us here and to know a job is done well and you are happy is of the most value to us. So we would like to thank you again for taking the time to leave a review and helping others to be able to put their trust in us and our service. Warmest Regards, Clare & John
2nd Time Using Academy - Top Job both times
Customer Service
Quality
Value
This is now our second time using Academy Heating Ltd. We first had our oil boiler and outside tank replaced at our home in December and more recently have had a combi-boiler and new radiators fitted at my daughters flat. Both times i cannot fault the service given by Academy. Clare is straight back to you, which is so important, with dates and times and keeping you informed. She was also really helpful in terms of draining our old tank and went above and beyond on customer service. They guys that did both our jobs, were there on time, didn't leave a mess and were very professional and helpful. They even took my daughters old bath away for her, which they didn't need to do, such is the service you get with Academy. Wouldn't hesitate to use them again.
Customer in Hertfordshire Posted on 01/04/2019 , work completed 04/03/2019
The trader replied (on 30/01/2020)
Thank you for leaving us such a glowing and detailed review. It was our pleasure to work with both you and your daughter. We are delighted to know you are happy with the service you received on all levels throughout our company and at both addresses. Customer satisfaction is the most import thing to all of us here and to know a job is done well and you are happy is of the most value to us. So we would like to thank you again for taking the time to leave a review and helping others to be able to put their trust in us and our service., Ps. thank you for the flowers :) Warmest Regards, Clare & John
Exceeded Expectations
Customer Service
Quality
Value
My boiler was so noisy that it made my house actually vibrate. Previous plumbers (when they bothered to turn up) had said various things and never managed to fix it. Academy Heating turned up when they said they would and within seconds had diagnosed and fixed the problem. House is now silent. So happy. I cannot recommend highly enough. Great service, professional, reliable, knowledgeable and friendly!
Customer in Posted on 10/03/2019 , work completed 01/03/2019
The trader replied (on 30/01/2020)
We are so pleased we were able to help you so quickly, thank you so much for your review and the very kind words. Kindest regards, Clare & John
Boiler fault
Customer Service
Quality
Value
My boiler needed new parts during the present very cold spell which were very promptly fitted. Thank you Academy for your good service,
Customer in Greater London Posted on 05/02/2019 , work completed 02/02/2019
The trader replied (on 30/01/2020)
We are so pleased we were able to help you so quickly, thank you so much for your review and the very kind words. Kindest regards, Clare & John
Fantastic service!
Customer Service
Quality
Value
I am so pleased to be able to leave such a positive review for John, Clare and all at Academy Heating. Our boiler broke down towards the end of last year, and I got several quotes for the work. Even at this stage I had such a good feeling about Academy Heating - John is clearly an expert and answered all my questions patiently. I was already keen to go ahead with Academy but was half expecting the quote to be more expensive than the others. On the contrary, the Academy quote was the cheapest, in part because John will only include work that is absolutely necessary. I'm so glad that I decided to go ahead with Academy Heating. John and his team were able to fit in the work quickly, because we were without heating and hot water. He always arrived on time and the work was completed smoothly and without mess. It's worth adding that John and his team were lovely to interact with. I'd like to give a special mention to Clare for all her support through the project! She was absolutely fantastic and took a lot of the stress out of the situation by organising everything on our behalf. It can be stressful trying to find someone to carry out this kind of work, so I am very pleased to be able to give such a glowing recommendation. Our daughter is moving house soon and we have already booked John to service the boiler at her flat. A massive thank you to all at Academy!
Customer in Hertfordshire Posted on 05/01/2019 , work completed 21/12/2018
The trader replied (on 04/02/2019)
Dear Mark & Lyn, Thank you so much for your lovely review and glowing recommendation! It was our pleasure to work for such wonderful people and I'm glad I was able to help you with the bits that can become very taxing and stressful. We are looking forward to working with your daughter in her install soon. If you ever need us for anything in the future please do not hesitate to contact us and we will do our upmost to help you guys out as soon as possible. All the best, Clare
My review
Customer Service
Quality
Value
Most impressed.
Eugene, London Posted on 17/12/2018 , work completed 17/12/2018
The trader replied (on 11/01/2019)
Dear Eugene, Thank you for taking the time to leave a recommendation. Kindest regards, Clare
Reliable, professional, expert.
Customer Service
Quality
Value
I have used many times and service and costs are totally efficient. I would recommend to anyone.
Morris, London Posted on 30/11/2018 , work completed 30/11/2018
The trader replied (on 11/01/2019)
Dear Morris, Thank you for taking the time to leave a review and a recommendation, its very much appreciated! We look forward to seeing you again next year. All the best, Clare
Great Team - 5 Star Review
Customer Service
Quality
Value
Asked for a quote re a boiler refit and John arrived to estimate. I had a number of questions regarding what type of boiler system I need and John was able to answer them all . What I liked about John straight away was his can do attitude- nothing was a problem and he definitely knew his stuff. I had the boiler fitted yesterday and everything went to plan . John and his team were very professional and made sure that they caused as little disruption as possible even though new pipework had to be installed in my kitchen it looks as if nothing has happened! John and his team explained the workings of the boiler and the Nest Thermometer I am very impressed with Academy and would certainly recommend them to anyone thinking of having central heating or an upgrade. Also not forgetting Clare, in the office, that was always very helpful on the end of the phone . An all round great team
Customer in Greater London Posted on 28/11/2018 , work completed 27/11/2018
The trader replied (on 11/01/2019)
Hi There, Thank you for your very kind words! It was our pleasure to work for you and we are delighted that you are pleased with the works carried out. We look forward to seeing you next year for the annual service. Kind regards, Clare
Punctual and professional.
Customer Service
Quality
Value
This company fitted my boiler about three years ago, they were friendly and very competent. After three years the boiler developed a minor break, which they fixed without charge. They then serviced the boiler with no fuss or mess. A helpful company, who I would confidently recommend.
Anthony, London Posted on 14/11/2018 , work completed 14/11/2018
The trader replied (on 11/01/2019)
Dear Anthony, Thank you for your review and recommendation. I am so glad we was able to fix the issue out in a timely manner for you. We look forward to seeing you for the annual service. Take care, Clare