Thank you
Thank you for sorting out the issue with our tank and the helpful advice and assistance you gave with our boiler problems. Much appreciated. Chris and Tricia Johnson
Posted on 29/06/2018
, work completed 29/06/2018
Recommended
Brilliant, professional job.
Excellent service from the start to the end, including all aspects. Very careful and professional. Much appreciated.
Helen, Essex
Posted on 20/06/2018
, work completed 20/06/2018
Recommended
Great team, great job
Fun, helpful team. Good, tidy job of replacing our boiler and some helpful advice on some related topics too. Definitely recommended.
Jeff, Essex
Posted on 05/06/2018
, work completed 05/06/2018
Recommended
Excellent job - I thoroughly recommend them
Academy Heating fitted a new boiler on 3rd April. They are easy to communicate with, by email and phone, and they turn up as planned and do exactly what they say they will do. The work is done carefully and it is clear that they are experts in what they do. John and his team are friendly and tidy workers. Clare is equally helpful and friendly with the office side. The new boiler has been working without a hitch for several weeks now. There was a minor issue early on with an air-lock in the pipework leading to one of the radiators, and they came back and fixed it (for me, coming back to fix teething problems is the best sign of all). I will be using them in the future for my boiler servicing. I am very glad to have found them, and I thoroughly recommend them to others.
Mann
Posted on 23/04/2018
, work completed 23/04/2018
Recommended
Academy Heating Ltd
John, the boss and his workers were a pleasure to deal with. John spent 1 1/2 hours looking at early problems with the boiler that another engineer caused without any charge. Once I decided to buy a install a new boiler the service was prompt and very professional.
Anthony, Essex
Posted on 18/04/2018
, work completed 18/04/2018
Recommended
Thank you! Job well done.
Would certainly recommend Academy Heating if you are considering a boiler replacement. John provided a quick, competitive quote and he and Clare patiently answered all my queries and concerns whilst I was trying to make a decision. I felt their edge was their personal service and I felt I would be a part of their 'boiler family' after installation rather than a number on a spreadsheet. John and his team carried out the works quickly, neatly and efficiently. Thank you to Academy Heating for a job well done!
Graham, Essex
Posted on 12/04/2018
, work completed 12/04/2018
Recommended
An excellent and very professional service
After just having John and his team fitting a new boiler and water cylinder, I can highly recommend them, it is so good to find capable, knowledgeable tradespeople who complete work to a high standard on time, at an agreed price.
DaveWend
Posted on 06/04/2018
, work completed 06/04/2018
Recommended
Really Professional Team
John & his team arrived on the day arranged & on time. They worked cleanly & efficiently. One part of the boiler casing had a slight scratch & John ordered a new part without me even having to mention it. A very professional job. Clare, their office manager is really organised & answered my emails very promptly. I would highly recommend them.
Kate, London
Posted on 27/03/2018
, work completed 27/03/2018
Recommended
5 Star work and service
Used Academy Heating a few times now, so happy with their work and service.
Daniel, Essex
Posted on 20/03/2018
, work completed 20/03/2018
Recommended
5 Star work and service
Used Academy Heating a few times now, so happy with their work and service.
Daniel, Essex
Posted on 20/03/2018
, work completed 20/03/2018
Recommended
Boiler service and safety certificate
John gives a first class professional service second to none. I have used him for some years and would highly recommend his company Academy.
Stanley, Essex
Posted on 08/03/2018
, work completed 08/03/2018
Recommended
Superb Customer Support
My elderly mother called during the extremely busy 'Beast from the East' period. Clare's remote support (pending fixing a time the engineer could visit) was superb, even with my mum's layman description of the issue, Clare correctly diagnosed the problem and sent a handy you tube link to allow us to 'self help' as the first measure. She also promptly and patiently responded messages and calls. Her advice was spot on and she got us back and running. Once the rush is over, we will definitely be getting some maintenance work done by this genuinely helpful company. Thanks a lot
SM1300
Posted on 02/03/2018
, work completed 02/03/2018
Recommended
My review
Angela, Essex
Posted on 01/03/2018
, work completed 01/03/2018
Recommended
Good job
John arrived at the agreed time and did a good job. Pleasant no nonsense guy; efficient, knows what he is talking about and can explain things clearly so you can understand the reasoning behind his answer. Have been a customer for the last 10 years.
K, Essex
Posted on 19/02/2018
, work completed 19/02/2018
Recommended
Highly recommended
Recommended by another customer, I arranged for Academy Heating to service my elderly Dad's boiler which hadn't been serviced for a while.. It was easy to arrange an appointment by phone. Arrival was within timescale given and work was carried out efficiently and without fuss. I was impressed with the quality of work and reassuring manner. I will definitely use them again and would highly recommend them
Kim Cuffley
Posted on 17/02/2018
, work completed 17/02/2018
Recommended
Very professional
Very professional and very knowledgeable about the problem. Went out of his way to make sure pipes were laid out so as not to be an eyesore. Charged as quoted regardless of the extra work.
M, Hertfordshire
Posted on 25/01/2018
, work completed 25/01/2018
Recommended
All as expected
Recommended by previous man who retired. Appointment over telephone. Arrived promptly and work done efficiently, quickly - no moans or groans, will definitely be using them in the future and highly recommend them
Linda, London
Posted on 23/01/2018
, work completed 23/01/2018
Recommended
Good Job
When our boiler broke down Claire was very helpful and polite to sort it out very fast. The job performed by John and Glen was very professional. The were very friendly and efficient at fixing our boiler in a timely manner. We will definitely use the in the future. We highly recommend them. Thank you Academy Heating!
Nikos1
Posted on 22/01/2018
, work completed 22/01/2018
Recommended
Good Job
John and his mate did a good job with the minimum of fuss. Efficient and tidy.
Mark, London
Posted on 19/01/2018
, work completed 19/01/2018
Recommended
Professional from Start to Finish
John turned up, told me exactly what needed to be done, then installed the new boiler a few days later. Efficient communication (Thanks Clare) and professional job.
Peter, Essex
Posted on 10/01/2018
, work completed 10/01/2018
Recommended
Gas Explosion
Major problem when a Gas Water Heater exploded in my in-laws kitchen leaving them without gas and hot water, no cooker and a gas leak was also detected. Several traders came, promised quotes then never to be heard from again. On the Friday, after sending many emails to traders, I received a call from Academy that they could visit the property that afternoon. They came as arranged, evaluated the situation quickly, quoted on the Monday morning and completed the job to a very high satisfaction level next day on the Tuesday. New Water Heater installed, old gas pipes disconnected and new piping installed. Minimal disruption was caused to my in-laws who are both disabled. Would fully recommend.
BillericayR
Posted on 07/12/2017
, work completed 07/12/2017
Recommended
Excellent service
Prompt and efficient service wouldn't hesitate to recommend.
Jeremy, Essex
Posted on 15/11/2017
, work completed 15/11/2017
Recommended
Heating Problem Solved
Problem with heating identified and rectified quickly with no fuss.
SS Woodford Green
Posted on 11/11/2017
, work completed 11/11/2017
Recommended
Excellent
Cannot fault the service. Prompt arrival, work done within time scheduled at price agreed, despite extra work having to be done. Polite, informative and friendly. Professional in all respects, would certainly use again.
Susan, London
Posted on 09/11/2017
, work completed 09/11/2017
Recommended
Bolier Service
Would echo previous reviews that Academy are fast, efficient, polite and friendly. They found the problem easily and without delay. Would recommend.
Anonymous
Posted on 30/10/2017
, work completed 30/10/2017
Recommended