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Trusted Traders

Academy Remedial Surveyors Limited

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
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5.0

51 Reviews

About

We are Independent Damp and Timber Surveyors specialising in all matters relating to rising damp. penetrating damp, condensation, woodworm, wet rot, dry rot basement waterproofing and cavity wall tie condition.

We are NOT a franchise, our staff are directly employed, we do NOT use sub-contractors, we do NOT use call centres.

We are NOT contractors who carry out work meaning we have no financial interest in looking for work to meet sales targets.

We DO charge for surveys because that's all we do - Surveying.

Our mission and objective is to inspect, diagnose and provide opinion of problems reported by others or, to inspect for pre-sale purposes to determine if any problems actually exist.
We are employed by both the private and commercial sector however the largest proportion of our work is for Homebuyers after receiving the Homebuyers Building Survey report which normally recommends a damp and timber survey even only as a precaution.

Existing homeowners also find our services invaluable.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
  • Surveyors

    • Damp proofing surveyors
    • Timber preservation surveyors
    • Water proofing surveyors
  • More Services

    • legal report for landlord and tenant disputes
    • surveys
    • survey

Customer reviews

5.0
51 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent service
Customer Service
Quality
Value
I highly recommend ARS Ltd. The service was great from the moment I contacted them. The survey was done within 3 days of first contact, and the report delivered a day and a half later. It was comprehensive and clear, and Ray was extremely helpful in discussing findings over the phone as well. All in all a first rate service. Would definitely use them on other properties.
Customer in Greater London23/09/2019
Excellent Report Saving Me £6000
Customer Service
Quality
Value
I received a very detailed and clear report on damp in my flat from this independent specialist damp surveyor for £240+vat. The survey was done a few days after my enquiry and the report arrived a few days later. The report showed there was no rising damp. Before this a damp contractor had quoted over £5000+vat for rising damp work. So I saved £6000. The damp industry is rife with con men. So I f you suspect damp then I’d strongly recommend getting this independent surveyor to report on it before you get a remedial damp company involved.
Customer in Greater London11/09/2019
Detailed, prompt and great value independent waterproofing advice.
Customer Service
Quality
Value
Ray Baker enabled us to tackle our waterproofing problem with confidence. We suffered a burst pipe and consequent basement flood in early 2018. We redecorated but were dismayed to see black mould and signs of damp emerge over the next few months. Unsure who to trust, we decided we needed independent advice before speaking to waterproofing contractors with something to sell. Ray arrived at the specified time and gave the area a thorough examination and we discussed the issues. He advised us to arrange a strip-out of the area in order to properly assess. Meanwhile he provided a detailed report. After the strip-out he returned and suggested the type of work we should be looking for and the PCA website for contractors. After visits and reports from a few of these, he kindly assessed three for us, and told us which he thought offered the best solution. Ray was well informed, courteous, efficient and very reasonably priced. We would have no hesitation in using him again and in recommending him.
Customer in Kent13/08/2019
Survey work on an unknown problem
Customer Service
Quality
Value
If you ever have a prole, that you might think is rising damp, condensation or a need for cavity wall insulation, it’s worth investing in this company before you do anything. For years we’ve had a problem with one of our walls in our house. The room where it is situated never gets warm and in the winter, we have black mould on the wall and furniture. We’ve tried various things but overall to no avail and in the winter, it costs a small fortune to keep the room warm. I was hesitant to get someone in as if you tell some tradesmen what you think the problem is, they’re only too pleased to sell you something that you don’t need and it costs a fortune. I’m so pleased i Googled my problem, and this company appeared. They are brilliant, completed a survey, gave lots of information, hints and tips as well as a good common sense approach to resolving our problem. If you think you have a material problem with your building such as damp, condensation or something you have no experience or knowledge of, call this company - I’m so glad I did. Money well spent and a comprehensive solution and action plan. Thank you to Ray and Jenny for great customer service.
Customer in Greater London12/08/2019
Excellent work and fast turnaround of report
Customer Service
Quality
Value
We engaged them to undertake an urgent damp and timber survey as part of a mortgage application process. Following submitting the initial request on Friday afternoon, we were contacted on Saturday morning to discuss our requirements. Jenny walked us through their services and approach and sent over all the information we requested. They then made all logistical arrangements through the sellers estate agents which made things much easier for us. Ray then completed the survey and turned around the report within 24 hours and gave us a verbal report immediately following the survey. The report was clear and easy to follow and included everything we required and provided helpful general advice on maintaining the property. The report also satisfied our lenders requirements. I cannot fault the service and would happily use again and recommend.
Customer in Greater London06/08/2019
So lucky to have found this company
Customer Service
Quality
Value
We were instructed to arrange a damp and timber report on a property we were purchasing involving Equity Release. Finding a company was really easy, finding one which belonged to the PCA proved to be more difficult. The remaining companies offered a free survey! The house was built in 1938 so there was a good chance it had a lot of problems, but how would we know, who could we trust? Eventually we decided to pay for the survey and we are delighted we did. We rang this company on the Monday, Ray arrived to do the survey on the Wednesday morning and emailed his report to us that evening. The report was very informative and written in layman’s terms. It told us there was nothing needed doing at present (apart from one small inexpensive task) but also told us what to be aware of in the future and what and what not to do to keep it in good condition, all in all a very informative report. I would recommend anyone to have an independent survey done, it was worth every penny and the service from all involved was exemplary. I couldn’t recommend this company more highly and consider we were very lucky in our choice.
Customer in West Sussex29/07/2019
Damp and timber report in record time!
Customer Service
Quality
Value
Having a very old house, we were asked to provide a report on the potential for damp and any timber issues by our re-mortgage provider. I spoke with the Academy surveyor on Wednesday afternoon stressing that it was urgent to get this completed asap, as it was the only thing holding up the offer. The trader agreed to fast-track the survey and arrived as agreed on the Friday, 2 days later. Having done the survey, he wrote the report over the weekend and emailed it to me on Sunday. We went from initial phone call to the report in my hand in 4 days - couldn't ask for more than that! Excellent friendly, efficient, rapid and professional service!
Customer in Surrey22/07/2019
Peace of mind
Customer Service
Quality
Value
Our buyer had a valuation survey which threw up some damp queries and sent round a “damp proofing expert” who provided an extortionate quote. I contacted Ray, who was fantastic and conducted a thorough independent survey, providing estimated costs of work to be completed as and when our buyer felt necessary with their choice of workmen,at less than a third of said “experts” quote. I can’t ever thank Ray for giving me complete peace of mind and preventing our sale from falling through. Would thoroughly recommend his services to anyone wanting a professional and independent survey.
J Williams04/07/2019
Fantastic service and peace of mind!
Customer Service
Quality
Value
I - like many other people - commissioned a Building Survey on a property I am buying, which highlighted that I may have damp and timber infestation. I contacted AR Surveyors for an independent report and I'm delighted that I did. Not only were they able to fit in the survey at the only time the vendors were available, but they completely allayed my fears and saved unnecessary expense. Ray was extremely professional and the report was comprehensive and covered far more than I had requested. It also contained technical information on damp and condensation and how to avoid it in properties of this age. I would not hesitate in recommending AR Surveyors, and - the next time I buy a house - I will be contacting Ray instead of commissioning a costly survey that required follow-up and additional expense. Had I contacted AR Surveyors in the first place, I would have saved several hundred pounds. It just remains to say: thank you so much!
Customer in Surrey20/05/2019
Excellent and Efficient Service
Customer Service
Quality
Value
We engaged Ray to undertake a damp assessment report on a property we were purchasing. Ray attended quickly and performed a thorough review, providing us with a very detailed written report. He highlighted the key issues that needed addressing and provided guideline estimates for remediation. In addition, he also provided advice on other areas we should consider / investigate. Ray was very responsive in dealing with the follow up questions and we have been very happy with his service. We would have no hesitation in recommending Ray and Academy Remedial Surveyors.
Customer in Greater London17/05/2019