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Endorsed by Which? Trusted Traders

Academy Remedial Surveyors Limited

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5.0

82 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are Independent Damp and Timber Surveyors specialising in all matters relating to rising damp. penetrating damp, condensation, woodworm, wet rot, dry rot basement waterproofing and cavity wall tie condition.

We are NOT a franchise, our staff are directly employed, we do NOT use sub-contractors, we do NOT use call centres.

We are NOT contractors who carry out work meaning we have no financial interest in looking for work to meet sales targets.

We DO charge for surveys because that's all we do - Surveying.

Our mission and objective is to inspect, diagnose and provide opinion of problems reported by others or, to inspect for pre-sale purposes to determine if any problems actually exist.
We are employed by both the private and commercial sector however the largest proportion of our work is for Homebuyers after receiving the Homebuyers Building Survey report which normally recommends a damp and timber survey even only as a precaution.

Existing homeowners also find our services invaluable.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
  • Surveyors

    • Damp proofing surveyors
    • Timber preservation surveyors
    • Water proofing surveyors
  • More Services

    • legal report for landlord and tenant disputes
    • surveys
    • survey

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
82 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Highly recommended
Customer Service
Quality
Value
I found this company very efficient, approachable and thorough. The survey was carried out comprehensively and the results were with me soon after. Ray was polite, helpful and understanding. I have no hesitation in recommending this company to anyone who needs an Independent Timber Survey.
Priya in Greater London Posted on 10/06/2021 , work completed 08/06/2021
No nonsense and very thorough!
Customer Service
Quality
Value
I live in a local authority flat, in a "notorious" Borough which has been on the news of late. I have been ignored by the said Borough's Repairs Team for quite some time. To make myself heard, I felt I should invest in an independent damp survey. This is where the wonderful Mr Baker came into the picture. He arrived at the appointed time, we had a brief discussion regarding my concerns and he got on with the job. Mr Baker is what I call a true gentleman (respectful and courteous). He talked through what he was doing at all times and made sure the areas of my concern were fully covered. He's certainly no time-waster which I valued. I received my report a week later, very thorough I might add and it truly was money well spent. I highly recommend this gentleman!
Customer in Greater London Posted on 03/06/2021 , work completed 27/05/2021
Damp Survey
Customer Service
Quality
Value
Mr Baker arrived promptly to assess evidence of damp at our house and thereafter to provide us with a report. He conducted his examination in an admirably pleasant, careful and business-like way, giving us a very clear commentary as he was going along on the nature of the problems and what we might consider doing about it. His report appeared a few days later, and, likewise, was very clear and helpfully set out. It provides us with a good, independent basis for getting tradesmen round in due course to remedy the problems. It has been very valuable to have advice from an expert without a financial stake in damp-proofing products. We have told him we rather wish we had commissioned him some years ago!
Fraser in Hampshire Posted on 25/05/2021 , work completed 23/05/2021
Mr Baker came to the property within 4 days of my request, prompt and Professional, report done within 2 days.
Customer Service
Quality
Value
It was a pleasure to meet Mr Baker at my property, and he quickly reassured me things were not as I had been lead to believe by a builder. He explained everything in lay persons terms and we parted company with me feeling supported and able to get on with the work needed to be done without the panic I had been labouring under. So glad I invested a small amount of money for the report as it has saved me sleepless nights and unnecessary outlay. Can’t recommend highly enough.
Amanda in Brighton Posted on 19/04/2021 , work completed 17/04/2021
Solid, prompt, mature advice
Customer Service
Quality
Value
From my experience I found Ray to be a thorough professional who brought to bear his deep experience to share realistic perspectives in a mature and matter of fact manner. Just what you need in damp inspection situations when your attention is spread across many aspects when looking at a property. He patiently gave answers to my questions and helped reign in anxiety from my ignorance of matters to do with damp inspections.
Customer in Greater London Posted on 06/04/2021 , work completed 20/10/2020
Throughly recommend ARS! Great experience.
Customer Service
Quality
Value
I contacted ARS after having a home buyers report completed, which highlighted damp issues. It mentioned getting a damp surveyor out to look at the property to see what works might need doing. All staff I have dealt with were extremely polite and helpful. Ray was an absolute legend. My knowledge on these matters is not great and after receiving the report, he responded to the few queries I had very clearly and quickly. I don't normally write reviews but I couldn't not, after such a great experience with this business.
Customer in West Berkshire Posted on 11/03/2021 , work completed 03/03/2021
Professional and helpful
Customer Service
Quality
Value
Ray surveyed a property we were interested in purchasing. The final report was delivered very promptly following the inspection. It was detailed yet easy to understand for first time buyers like ourselves. When I had some follow up questions Ray responded very quickly and helpfully. Great service, I would highly recommend.
Customer in Greater London Posted on 04/02/2021 , work completed 29/01/2021
Overall a very good and worthwhile experience
Customer Service
Quality
Value
After Ray surveyed possible rising damp I realised that I would not need to spend a potential fortune on various chemical damp proofing options which I had obtained quotes for and that work to be done was more of a straightforward set of tasks to resolve the issues, although I have yet to find out costs involved for the remedial works as I need to obtain quotations. The survey report was detailed, giving useful technical background details and work recommendations which were easy to understand. There was also a useful photo. Ray arrived on time, having telephoned half an hour before arrival, wearing a face mask and used the sanitiser I had ready. We observed the social distancing rules during the visit. He was very amicable, efficient, knowledgeable and thorough and I feel trustworthy, which is important in these matters. He was also happy to take follow up questions I had over the phone after the survey and said I could ring again if I needed to in the future. It is a good idea to pay for an independent survey-it's money well spent, as you get an impartial diagnosis and set of recommendations there's no hidden agenda. Jenny in the office was very friendly yet professional and efficient and kept in touch re appointment times etc. Overall a very positive experience.
Customer in Greater London Posted on 04/02/2021 , work completed 14/01/2021
Excellent and prompt service provided
Customer Service
Quality
Value
Academy Remedial Surveyors were quick to respond to my initial inquiry and appointment needs. Subsequently visited and provided a very detailed and clear survey report on the remedial works needed on my property. They were also able to clarify any points needed after. Highly recommended.
Amanda in East Sussex Posted on 01/02/2021 , work completed 07/12/2020
Great experience
Customer Service
Quality
Value
We used Academy Remedial Surveyors to provide a report about damp on the house we were purchasing. Their communication was excellent start to finish and the work was undertaken promptly with the report following shortly after. The report was comprehensive and clear, giving us a very clear course of action on what work was required to solve the issues along with indicative costs.
Customer in Kent Posted on 13/01/2021 , work completed 08/10/2020