Academy Remedial Surveyors Limited

I have considered my clients adverse comments and I have reviewed the survey report I provided and the e-mail thread between us. Given it’s been almost a year since the finalization of the instruction frankly I have no recollection of any verbal conversations between us however based upon the statement I made in my report specifically “I cannot categorically confirm whether or not retro fit wall insulation is in-situ or not” I do accept the probability that there was a particular debate between us regarding this matter however, I am absolutely certain that I would not have stated that I could categorically confirm its presence, which is why there is no mention of it by e-mail, most likely I would have said that only an intrusive inspection would be able to confirm this which not only would I not undertake as it is destructive but legal written consent would need to be obtained from the Vendor prior to it, it could be that the latter was not preferred due to the clients stated haste to proceed to completion of the purchase. In regard to the client stating that insulation has been found based upon me finding no evidence of (filled) drill holes anywhere which is the only practical way to install it I am astounded to read it has reportedly been found, the exterior design of the property being part brick and part render is such that it would be almost impossible to conceal these, I have researched to ascertain if there is another way of installing it and can find no alternative.