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Academy Remedial Surveyors Limited

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5.0

64 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are Independent Damp and Timber Surveyors specialising in all matters relating to rising damp. penetrating damp, condensation, woodworm, wet rot, dry rot basement waterproofing and cavity wall tie condition.

We are NOT a franchise, our staff are directly employed, we do NOT use sub-contractors, we do NOT use call centres.

We are NOT contractors who carry out work meaning we have no financial interest in looking for work to meet sales targets.

We DO charge for surveys because that's all we do - Surveying.

Our mission and objective is to inspect, diagnose and provide opinion of problems reported by others or, to inspect for pre-sale purposes to determine if any problems actually exist.
We are employed by both the private and commercial sector however the largest proportion of our work is for Homebuyers after receiving the Homebuyers Building Survey report which normally recommends a damp and timber survey even only as a precaution.

Existing homeowners also find our services invaluable.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
  • Surveyors

    • Damp proofing surveyors
    • Timber preservation surveyors
    • Water proofing surveyors
  • More Services

    • legal report for landlord and tenant disputes
    • surveys
    • survey

Customer reviews

5.0
64 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Damp and timber survey
Customer Service
Quality
Value
I required a report for my mortgage application. Ray carried out the survey within a couple of days at the agreed price. He then kindly got the report to me the following day. The mortgage company then asked for further details which were outside of their original requirement. Ray was able to very quickly help with the extra details. I am happy to recommend Ray and his team.
Customer in Greater London Posted on 15/07/2020 , work completed 06/07/2020
Professional and knowledgeable
Customer Service
Quality
Value
Receiving Ray's advice as an independent damp specialist was perfect and exactly what we needed. No fuss, just highly professional insight and service along with making sure it was correctly remedied afterwards. Very happy.
Customer in Greater London Posted on 16/06/2020 , work completed 16/06/2020
Faultless. High recommend.
Customer Service
Quality
Value
I was recommended Ray by my builder and I can not recommend Ray (and this company) more highly. My initial email was responded to within hours. An appointment was set up, Ray arrived bang on time, and was prepared to stay for an extended period whilst I asked multiple questions. Since the survey (which has been so helpful in progressing the resolution of my damp problem) Ray has been a source of guidance and advice throughout. In short - I really have been so impressed and the quality is the survey and follow-up guidance has saved me a very substantial amount of money. Highly recommend.
Customer in Kent Posted on 29/05/2020 , work completed 28/05/2020
Thank you
Customer Service
Quality
Value
So pleased to have found Academy Remedial Surveyors Limited who, with their Home-Movers Special Survey provided me with the information that I needed, in order to enable me to proceed, or not in a property purchase. Nothing but praise for their speedy service, courtesy and understanding of my concerns. I would definitely use them again and cannot recommend them highly enough. Thank you so much Roy. And, also to Jenny who arranged everything for me.
Linda Posted on 08/03/2020 , work completed 06/03/2020
Trusted, reliable, excellent value
Customer Service
Quality
Value
Ray was punctual, efficient, and happy to explain things to me. He produced his report quickly. Although paying for a survey appears more expensive than other "free" surveys, it certainly is better value for money. Having tried both methods, I can confirm I have saved far more money by using Ray, whose survey confirmed that I do not need to undertake expensive and unnecessary damp proofing works. I strongly recommend that you use Ray.
Customer in Kent Posted on 08/03/2020 , work completed 20/02/2020
Highly recommend
Customer Service
Quality
Value
Turned up on time, very punctual, introduced himself, we had a chat about the survey about what was going to be done. He understood what I was after, proceeded to ask which areas of the property were affected, showed him into the first bedroom, showed him the damp, he checked and I then showed him to the bathroom. He surveyed that part into the second bedroom using his equipment and experience he identified our problems. Everything discussed was in the final report. I was pleased to know it was not structural/rising damp. Final report held recommendations for the problem solving. For peace of mind and experience I would highly recommend them. Made sure I understood everything.
Neil, South Hampton Posted on 30/01/2020 , work completed 30/01/2020
Thorough, attentive, courteous, and effective
Customer Service
Quality
Value
I have used Academy Remedial Surveyors twice, and on both occasions found them helpful and courteous. They are thorough, and attentive, and their advice works. Their prices are reasonable and they are happy to give follow up advice. Very happy to recommend them to others.
Customer in Hampshire Posted on 21/01/2020 , work completed 18/01/2020
Excellent service
Customer Service
Quality
Value
Ray completed a very comprehensive survey which has enabled me to understand any issues to be dealt with and the appropriate steps to take. The survey came back quickly, was thorough and professional but also easy to understand and included some helpful pointers such as recommended purchases. All this at a very reasonable price. Thank you Ray and also thank you to Jenny in the office for an excellent service.
Customer in East Sussex Posted on 17/01/2020 , work completed 03/01/2020
Did exactly what they promised / offered
Customer Service
Quality
Value
I have a serious damp issue in my loo. Before I called on this company I had a range of building contractors offering a range of solutions and I was lost and confused! Ray was very pleasant and professional, arriving on time and submitting his report a day later! His report was extremely comprehensive and thorough, detailing my options going forward. This has made it very easy for me to now move to commissioning works as outlined, with the specs as suggested. Couldn't have asked for anything more.
Customer in Greater London Posted on 16/01/2020 , work completed 10/01/2020
Efficient and helpful
Customer Service
Quality
Value
I had been worried by a musty smell in the living room and was concerned that we might have damp round the chimney breast. Two builders took a look and gave conflicting reports (neither looked outside, but just ran a meter of some kind over the walls). This service, independent of any builder, is more to be relied upon, and I was reassured by the thorough inspection. The problem was identified - penetrating damp from damaged rendering on the external wall - and the report gave clear details about what should be done. The whole process went smoothly and efficiently, with helpful staff and a very quick result. A lot of unnecessary expenditure and upheaval has been saved, and I recommend this company.
Customer in Greater London Posted on 12/01/2020 , work completed 08/01/2020