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Academy Remedial Surveyors Limited

4.9

120 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are Independent Damp and Timber Surveyors specialising in all matters relating to rising damp. penetrating damp, condensation, woodworm, wet rot, dry rot basement waterproofing and cavity wall tie condition.

We do NOT use call centres.

We are NOT contractors who carry out work meaning we have no financial interest in looking for work to meet sales targets.

We DO charge for surveys because that's all we do - Surveying.

Our mission and objective is to inspect, diagnose and provide opinion of problems reported by others or, to inspect for pre-sale purposes to determine if any problems actually exist.
We are employed by both the private and commercial sector however the largest proportion of our work is for Homebuyers after receiving the Homebuyers Building Survey report which normally recommends a damp and timber survey even only as a precaution.

Existing homeowners also find our services invaluable.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
  • Surveyors

    • Damp proofing surveyors
    • Timber preservation surveyors
    • Water proofing surveyors
  • More Services

    • legal report for landlord and tenant disputes
    • surveys
    • survey

Customer reviews

Why you can trust these reviews

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4.9
120 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Detailed report, fast turnaround.
Customer Service
Quality
Value
Overall was very happy with the service provided. Academy Remedial Surveyors booked the survey in very quickly and dealt directly with the estate agents. Ray then turned the report around quickly. The report itself was very detailed, including pictures of problem areas and estimated costs of repair. Glad I chose them for my damp survey.
Customer in Greater London Posted on 21/12/2020 , work completed 04/12/2020
Damp and Timber Survey
Customer Service
Quality
Value
Academy Remedial Surveyors Limited were very professional and helpful. Ray was extremely kind and provided a lot of useful information and advice in his final report. Definitely recommended.
Customer in Greater London Posted on 30/11/2020 , work completed 05/11/2020
Damp and Timber Survey
Customer Service
Quality
Value
I instructed Academy Remedial Surveyors Ltd to carry out a Damp and Timber survey after our RICS Homebuyers Report highlighted some possible damp issues. I was very impressed by how quickly Ray Baker managed to visit the property and carry out the inspection; it was only two days after my original request! The subsequent report was very thorough, and gave me peace of mind that the property was not suffering from "rising damp" as suggested in the initial RICS report. Ray's report also provided me with some good suggestions for preventative measures that I could take to lessen the risk of damp in the property, and maintenance items that could come up in the next few years. I would not hesitate to recommend Academy Remedial Surveyors Ltd for an independent damp and timber inspection.
Customer in Hertfordshire Posted on 24/10/2020 , work completed 16/09/2020
Really helpful dealing with our mortgage lender
Customer Service
Quality
Value
Ray Baker carried out a damp and timber survey on a property we were purchasing requested by our mortgage lender. He produced a comprehensive report with practical advice. The mortgage lender were quite difficult and he very quickly amended the report to get it into a form they were happy with- his helpful and speedy responses were much appreciated at a stressful time. Thoroughly recommend him!
Customer in Greater London Posted on 17/10/2020 , work completed 04/09/2020
Excellent service!
Customer Service
Quality
Value
I contacted AR Surveyors to identify the cause of damp on internal walls. It had mystified a variety of builders for a number of years and they all recommended a chemical DPC. Ray did a thorough investigation and diagnosed the problem as hygroscopic brick and plaster. The solution was to replaster the walls rather than put in a chemical DPC. The very thorough report even detailed the exact method to be followed for the replastering. It was such a relief to finally have a diagnosis that made sense! Ray was punctual, polite and very knowledgeable. I would have no hesitation in using his services again and highly recommend him to others.
Customer in Greater London Posted on 13/10/2020 , work completed 10/10/2020
Damp survey
Customer Service
Quality
Value
We had several damp areas which we had no clue as to where they were coming from. We called Ray out to do a survey which was very professional and detailed totally put our minds at rest gave great insights as to the problem and the remedy we then received a very detailed report. Would highly recommend.
Customer in West Sussex Posted on 30/08/2020 , work completed 26/08/2020
Very professional and reliable
Customer Service
Quality
Value
I used Ray as my survey flagged up I might need a damp professional to cast thier eye over the property. What I paid for and received was well beyond what I imagined, Ray went above and beyond what I expected and the report was very detailed and explained carefully my next steps. He was at the property and the report returned in under a week. Would definitely use again. Thank you.
Customer in Kent Posted on 22/07/2020 , work completed 22/07/2020
Damp and timber survey
Customer Service
Quality
Value
I required a report for my mortgage application. Ray carried out the survey within a couple of days at the agreed price. He then kindly got the report to me the following day. The mortgage company then asked for further details which were outside of their original requirement. Ray was able to very quickly help with the extra details. I am happy to recommend Ray and his team.
Customer in Greater London Posted on 15/07/2020 , work completed 06/07/2020
Professional and knowledgeable
Customer Service
Quality
Value
Receiving Ray's advice as an independent damp specialist was perfect and exactly what we needed. No fuss, just highly professional insight and service along with making sure it was correctly remedied afterwards. Very happy.
Customer in Greater London Posted on 16/06/2020 , work completed 16/06/2020
Faultless. High recommend.
Customer Service
Quality
Value
I was recommended Ray by my builder and I can not recommend Ray (and this company) more highly. My initial email was responded to within hours. An appointment was set up, Ray arrived bang on time, and was prepared to stay for an extended period whilst I asked multiple questions. Since the survey (which has been so helpful in progressing the resolution of my damp problem) Ray has been a source of guidance and advice throughout. In short - I really have been so impressed and the quality is the survey and follow-up guidance has saved me a very substantial amount of money. Highly recommend.
Customer in Kent Posted on 29/05/2020 , work completed 28/05/2020
Thank you
Customer Service
Quality
Value
So pleased to have found Academy Remedial Surveyors Limited who, with their Home-Movers Special Survey provided me with the information that I needed, in order to enable me to proceed, or not in a property purchase. Nothing but praise for their speedy service, courtesy and understanding of my concerns. I would definitely use them again and cannot recommend them highly enough. Thank you so much Roy. And, also to Jenny who arranged everything for me.
Linda Posted on 08/03/2020 , work completed 06/03/2020
Trusted, reliable, excellent value
Customer Service
Quality
Value
Ray was punctual, efficient, and happy to explain things to me. He produced his report quickly. Although paying for a survey appears more expensive than other "free" surveys, it certainly is better value for money. Having tried both methods, I can confirm I have saved far more money by using Ray, whose survey confirmed that I do not need to undertake expensive and unnecessary damp proofing works. I strongly recommend that you use Ray.
Customer in Kent Posted on 08/03/2020 , work completed 20/02/2020
Highly recommend
Customer Service
Quality
Value
Turned up on time, very punctual, introduced himself, we had a chat about the survey about what was going to be done. He understood what I was after, proceeded to ask which areas of the property were affected, showed him into the first bedroom, showed him the damp, he checked and I then showed him to the bathroom. He surveyed that part into the second bedroom using his equipment and experience he identified our problems. Everything discussed was in the final report. I was pleased to know it was not structural/rising damp. Final report held recommendations for the problem solving. For peace of mind and experience I would highly recommend them. Made sure I understood everything.
Neil, South Hampton Posted on 30/01/2020 , work completed 30/01/2020
Thorough, attentive, courteous, and effective
Customer Service
Quality
Value
I have used Academy Remedial Surveyors twice, and on both occasions found them helpful and courteous. They are thorough, and attentive, and their advice works. Their prices are reasonable and they are happy to give follow up advice. Very happy to recommend them to others.
Customer in Hampshire Posted on 21/01/2020 , work completed 18/01/2020
Excellent service
Customer Service
Quality
Value
Ray completed a very comprehensive survey which has enabled me to understand any issues to be dealt with and the appropriate steps to take. The survey came back quickly, was thorough and professional but also easy to understand and included some helpful pointers such as recommended purchases. All this at a very reasonable price. Thank you Ray and also thank you to Jenny in the office for an excellent service.
Customer in East Sussex Posted on 17/01/2020 , work completed 03/01/2020
Did exactly what they promised / offered
Customer Service
Quality
Value
I have a serious damp issue in my loo. Before I called on this company I had a range of building contractors offering a range of solutions and I was lost and confused! Ray was very pleasant and professional, arriving on time and submitting his report a day later! His report was extremely comprehensive and thorough, detailing my options going forward. This has made it very easy for me to now move to commissioning works as outlined, with the specs as suggested. Couldn't have asked for anything more.
Customer in Greater London Posted on 16/01/2020 , work completed 10/01/2020
Efficient and helpful
Customer Service
Quality
Value
I had been worried by a musty smell in the living room and was concerned that we might have damp round the chimney breast. Two builders took a look and gave conflicting reports (neither looked outside, but just ran a meter of some kind over the walls). This service, independent of any builder, is more to be relied upon, and I was reassured by the thorough inspection. The problem was identified - penetrating damp from damaged rendering on the external wall - and the report gave clear details about what should be done. The whole process went smoothly and efficiently, with helpful staff and a very quick result. A lot of unnecessary expenditure and upheaval has been saved, and I recommend this company.
Customer in Greater London Posted on 12/01/2020 , work completed 08/01/2020
Fantastically quick response and thorough survey
Customer Service
Quality
Value
The service was incredibly fast - I needed a survey that same day and within an hour an experienced surveyor was booked in. He talked me through the property, and explained that there was nothing to worry about - there was no damp anywhere in the flat! He then wrote his report that same day which arrived a few hours later and I was able to press ahead with no delay. The report was thorough and the service impressive. Thank you!
Customer in Greater London Posted on 29/11/2019 , work completed 28/11/2019
A survey I can trust
Customer Service
Quality
Value
My homebuyer survey noted some possible issues with the damp proof course, and recommended a damp survey completed. I was wary of the contractors that offered a free survey with a quotation for the works. How could they objectively survey the property when they are actively looking to sell you a service? Looking on Which, I found Academy Remedial Surveyors Ltd and I liked that they were completely independent. I explained to Ray over the phone what my concerns were and he was very helpful. They were reasonably priced and completed the survey promptly and thoroughly. No issue with rising damp or the damp proof course was identified. What a relief! Money well spent for peace of mind and a survey I can trust.
Customer in Surrey Posted on 19/10/2019 , work completed 19/10/2019
An excellent prompt service.
Customer Service
Quality
Value
My buyer's survey suggested there were a number of problems with damp which was worrying and could have involved expensive repairs and a damp course. Ray was very reassuring and identified very minor actions. His report arrived very promptly and was clear and easy to follow. During his visit/survey he was professional and polite. I am very glad I used him to provide a detailed survey. I cannot recommend him too highly
Customer in Greater London Posted on 17/10/2019 , work completed 16/10/2019
Excellent service
Customer Service
Quality
Value
I highly recommend ARS Ltd. The service was great from the moment I contacted them. The survey was done within 3 days of first contact, and the report delivered a day and a half later. It was comprehensive and clear, and Ray was extremely helpful in discussing findings over the phone as well. All in all a first rate service. Would definitely use them on other properties.
Customer in Greater London Posted on 23/09/2019 , work completed 21/09/2019
Excellent Report Saving Me £6000
Customer Service
Quality
Value
I received a very detailed and clear report on damp in my flat from this independent specialist damp surveyor for £240+vat. The survey was done a few days after my enquiry and the report arrived a few days later. The report showed there was no rising damp. Before this a damp contractor had quoted over £5000+vat for rising damp work. So I saved £6000. The damp industry is rife with con men. So I f you suspect damp then I’d strongly recommend getting this independent surveyor to report on it before you get a remedial damp company involved.
Customer in Greater London Posted on 11/09/2019 , work completed 07/09/2019
Detailed, prompt and great value independent waterproofing advice.
Customer Service
Quality
Value
Ray Baker enabled us to tackle our waterproofing problem with confidence. We suffered a burst pipe and consequent basement flood in early 2018. We redecorated but were dismayed to see black mould and signs of damp emerge over the next few months. Unsure who to trust, we decided we needed independent advice before speaking to waterproofing contractors with something to sell. Ray arrived at the specified time and gave the area a thorough examination and we discussed the issues. He advised us to arrange a strip-out of the area in order to properly assess. Meanwhile he provided a detailed report. After the strip-out he returned and suggested the type of work we should be looking for and the PCA website for contractors. After visits and reports from a few of these, he kindly assessed three for us, and told us which he thought offered the best solution. Ray was well informed, courteous, efficient and very reasonably priced. We would have no hesitation in using him again and in recommending him.
Customer in Kent Posted on 13/08/2019 , work completed 12/08/2019
Survey work on an unknown problem
Customer Service
Quality
Value
If you ever have a prole, that you might think is rising damp, condensation or a need for cavity wall insulation, it’s worth investing in this company before you do anything. For years we’ve had a problem with one of our walls in our house. The room where it is situated never gets warm and in the winter, we have black mould on the wall and furniture. We’ve tried various things but overall to no avail and in the winter, it costs a small fortune to keep the room warm. I was hesitant to get someone in as if you tell some tradesmen what you think the problem is, they’re only too pleased to sell you something that you don’t need and it costs a fortune. I’m so pleased i Googled my problem, and this company appeared. They are brilliant, completed a survey, gave lots of information, hints and tips as well as a good common sense approach to resolving our problem. If you think you have a material problem with your building such as damp, condensation or something you have no experience or knowledge of, call this company - I’m so glad I did. Money well spent and a comprehensive solution and action plan. Thank you to Ray and Jenny for great customer service.
Customer in Greater London Posted on 12/08/2019 , work completed 07/08/2019
Excellent work and fast turnaround of report
Customer Service
Quality
Value
We engaged them to undertake an urgent damp and timber survey as part of a mortgage application process. Following submitting the initial request on Friday afternoon, we were contacted on Saturday morning to discuss our requirements. Jenny walked us through their services and approach and sent over all the information we requested. They then made all logistical arrangements through the sellers estate agents which made things much easier for us. Ray then completed the survey and turned around the report within 24 hours and gave us a verbal report immediately following the survey. The report was clear and easy to follow and included everything we required and provided helpful general advice on maintaining the property. The report also satisfied our lenders requirements. I cannot fault the service and would happily use again and recommend.
Customer in Greater London Posted on 06/08/2019 , work completed 12/07/2019