Endorsed by Which?

Academy Windows

4.9

130 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Academy Windows: domestic installation of quality uPVC and aluminium windows, doors and conservatories. With 30 years industry experience we have earned the trust of many thousands of customers. We are a FENSA registered business, the industry gold standard for replacement windows and doors. Choose Academy Windows and you are choosing quality products and service during and beyond your installation. We are happy to honour our guarantee because we believe in the quality of our products and service.

Our manufacturing arm, Windows Direct, make all our own windows, doors and conservatories in our factory in Brightlingsea. We use, as far as possible, British made components (i.e. hinges, locks and handles) which are more expensive but far superior to the mass produced products from the Far East. This ethos has gained us recognition as one of the leading manufacturers of uPVC products in the United Kingdom.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Glass boarding up and replacement
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • Fire doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • UPVC doors
  • Roofers

    • Cladding
    • Roof and skylights

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
130 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Academy are the best and would recommend nobody else!
Customer Service
Quality
Value
Academy Windows have done a few jobs for me and all have been amazing, my windows, doors, soffit, guttering, and cladding and it has transformed my home. I can't thank them enough, all of the guys are brilliant, friendly and work so hard, plus you would never know they have been there as they tidy up behind them. I'm genuinely gutted I have nothing left to get done. Aside from the fitters, the office is also fantastic, helpful, friendly. Particularly Aran, who is great at his job, always kept me in the loop of what is happening and manages everything so well :)
Hayley in Essex Posted on 09/02/2021 , work completed 05/02/2021
Best company
Customer Service
Quality
Value
Though the company is not the cheapest the service is second to none. The staff are all professional and installers were friendly and helpful. They made a point to ensure everything was satisfactory and happy with the work.
Ray in Essex Posted on 05/02/2021 , work completed 15/12/2020
Replacement Cladding
Customer Service
Quality
Value
We required the cladding on a dormer extension to be replaced. We had used Academy Windows before to replace all our windows. We found them easy to work with. Although delayed by COVID restrictions, they have completed the job to a high standard and we are very pleased with the result. I cannot recommend them highly enough.
Customer in Essex Posted on 05/02/2021 , work completed 09/09/2020
New door and windows installation.
Customer Service
Quality
Value
Great job done professionly on time and on budget by lovely blokes extremely pleased with outcome.Thanks guys.Steve and Carol.
Customer in Essex Posted on 11/11/2020 , work completed 10/11/2020
Lovely front door
Customer Service
Quality
Value
Very professional company Door fitted within 3 hours. Fitter Steve was lovely and even cleaned up afterwards, taking all rubbish and old front door away. Thoroughly recommend A***
Customer in Essex Posted on 28/10/2020 , work completed 27/10/2020
Great job on a replacement kitchen window
Customer Service
Quality
Value
We had a replacement window fitted in our kitchen yesterday by this company and we were super impressed with their professionalism from start to finish. Great communications with the assessor, surveyor and finally with the fitter. The finish in particular was fantastic and there was a bit of remedial work also done to the plaster where the original window came out. Now thinking about our other windows...
Customer in Essex Posted on 13/10/2020 , work completed 12/10/2020
Great product and brilliant value
Customer Service
Quality
Value
Academy's products are top notch and the workmen who came to fit the windows were excellent, quick, efficient, great communications and a brilliant job. Highly recommended.
Customer in Essex Posted on 09/10/2020 , work completed 01/10/2020
Top Quality Work And People
Customer Service
Quality
Value
After 3 years searching for the right product and company we decided to use the Academy to replace our conservatory roof and chose the individual "tiled" cladding. Right from our first visit to the Brightlingsea depot, it was clear this is a friendly and professional operation, offering quality products. Following the initial home visit to outline our requirements a detailed survey quickly followed. All materials and options were clearly explained and despite the COVID restrictions coming into force and delaying supply of parts, we were kept informed and as soon as allowable a start date was agreed. Their construction duo (not subies! ) worked from before 8.00 am to 4.30 even in the 30C+ temps; they were always tidy, polite and professional, clearing up and hoovering every day. The job exceeded our expectations and has given us back our "extra room" in the heat and we expect to benefit in the winter from the 8" of roof insulation now in place. Additionally, we ordered a new front door, which again was excellent and has lightened our hall and appears to have increased the width, since the framework and attached edging in white (not brown) creates a visual illusion of space. We are more than satisfied with this company and would recommend them to anyone; we would have no objection if they wanted to send anyone round to see their work.
Customer in Essex Posted on 04/08/2020 , work completed 08/07/2020
Conservatory, doors and window - all installed on schedule, on budget and to a very high standard
Customer Service
Quality
Value
Work due to Covid 19 has been carried out over the last 5 months. From the initial enquiry to completion of the work, everything has been completed within agreed timescales, on budget and to our entire satisfaction. Everyone at Academy Windows has acted in a friendly and professional manner and the standard of work undertaken by the various teams has been excellent. I also feel comfortable in that it has been made clear that in the unlikely event that any problems should arise, the company can be contacted and will look to put things right as soon as possible. I have no hesitation whatsoever in recommending this company for anybody considering installing a conservatory, Windows or doors. First class from start to finish. Thank you A.W.
Customer in Essex Posted on 23/07/2020 , work completed 20/07/2020
Academy Windows
Customer Service
Quality
Value
Excellent service, from quotation to installation. Their sales team are very friendly and professional, at no point was I under pressure to purchase or rushed into making a decision - actually quite the opposite. I was offered many options and the pricing differentials to decide. Once I decided on specifications, I paid my deposit and manufacturing and installation was fast and efficient despite the COVID lockdown I suffered no delays. Their installation team on site were polite and the job finished in record time, taking with them all the waste materials and leaving behind my new windows. My order was for two large bay windows, three-bathroom windows, one kitchen window and three-bedroom windows. Their prices were very competitive without compromise of product or service includes a Ten Year Guarantee !! I would strongly recommend Academy Windows.
Paul In Brightlingsea Posted on 23/06/2020 , work completed 22/06/2020