Endorsed by Which?

Academy Windows

4.9

132 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Academy Windows: domestic installation of quality uPVC and aluminium windows, doors and conservatories. With 30 years industry experience we have earned the trust of many thousands of customers. We are a FENSA registered business, the industry gold standard for replacement windows and doors. Choose Academy Windows and you are choosing quality products and service during and beyond your installation. We are happy to honour our guarantee because we believe in the quality of our products and service.

Our manufacturing arm, Windows Direct, make all our own windows, doors and conservatories in our factory in Brightlingsea. We use, as far as possible, British made components (i.e. hinges, locks and handles) which are more expensive but far superior to the mass produced products from the Far East. This ethos has gained us recognition as one of the leading manufacturers of uPVC products in the United Kingdom.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Glass boarding up and replacement
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • Fire doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • UPVC doors
  • Roofers

    • Cladding
    • Roof and skylights

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
132 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Conservatory, doors and window - all installed on schedule, on budget and to a very high standard
Customer Service
Quality
Value
Work due to Covid 19 has been carried out over the last 5 months. From the initial enquiry to completion of the work, everything has been completed within agreed timescales, on budget and to our entire satisfaction. Everyone at Academy Windows has acted in a friendly and professional manner and the standard of work undertaken by the various teams has been excellent. I also feel comfortable in that it has been made clear that in the unlikely event that any problems should arise, the company can be contacted and will look to put things right as soon as possible. I have no hesitation whatsoever in recommending this company for anybody considering installing a conservatory, Windows or doors. First class from start to finish. Thank you A.W.
Customer in Essex Posted on 23/07/2020 , work completed 20/07/2020
Academy Windows
Customer Service
Quality
Value
Excellent service, from quotation to installation. Their sales team are very friendly and professional, at no point was I under pressure to purchase or rushed into making a decision - actually quite the opposite. I was offered many options and the pricing differentials to decide. Once I decided on specifications, I paid my deposit and manufacturing and installation was fast and efficient despite the COVID lockdown I suffered no delays. Their installation team on site were polite and the job finished in record time, taking with them all the waste materials and leaving behind my new windows. My order was for two large bay windows, three-bathroom windows, one kitchen window and three-bedroom windows. Their prices were very competitive without compromise of product or service includes a Ten Year Guarantee !! I would strongly recommend Academy Windows.
Paul In Brightlingsea Posted on 23/06/2020 , work completed 22/06/2020
Replaced 4 windows, 1 front door and 1 set of sliding doors.
Customer Service
Quality
Value
The products supplied are excellent. Liam and Joe the installers were very helpful, liaised with me at each stage of the work schedule. Their hard work was very much appreciated and they left the site clean and tidy. Budget and schedule agreed and completed on time. Academy Windows have kept me informed at all times, especially when one of the panes was cracked and will be replaced asap. It has given the bungalow a smart and up to date look. Great service and value for money, highly recommended.
Customer in Essex Posted on 22/06/2020 , work completed 18/06/2020
Excellent Company
Customer Service
Quality
Value
We had 2 new windows and several misted panes replaced. From initial consultation and quote to completion of work the team were very friendly and efficient. No pressurised selling. All the work was completed to a high standard and everywhere left clean and tidy. Would thoroughly recommend.
Customer in Essex Posted on 22/06/2020 , work completed 18/06/2020
Replacement windows
Customer Service
Quality
Value
Replacement of 10 double glazed window units plus 3 replacement windowsills and lock on one original window . This was carried out to the agreed schedule and budget. All parts of the process were done in a professional and polite manner and no pressure was applied to proceed with the installation. The installers were experienced and courteous at all times. They all knew their trade and communications were faultless. One key was missing and this was replaced without fail .
Customer in Essex Posted on 10/06/2020 , work completed 05/03/2020
First class, professional & very friendly staff
Customer Service
Quality
Value
I recently had my windows and front door replaced, porch panels replaced and a wall built underneath my living room window. With Academy Windows everything was done under one roof so I didn’t have to look separately for a builder and plasterer. It’s was all done as part of their service. Academy Windows are very reasonably priced, of high quality, provide fantastic customer service, clean and tidy and very accommodating when I had minor adjusters I wanted to make. They provided a first class service. I highly recommend Academy Windows. It was a joy having the fitters and builders working on my house whilst I worked from home. Really friendly guys. Thank you to all the team involved especially Duncan and Aran.
Customer in Essex Posted on 20/05/2019 , work completed 20/05/2019
New back door.
Customer Service
Quality
Value
Good price, very good product. Installer turned up on time. Appalling weather (heavy rain). A most pleasant, diligent chap. Door well installed. Trim and finish very good. He left everything clean and tidy. Would very much have Academy again and more to the point I feel safe in recommending this companies service.
Customer in Essex Posted on 10/05/2019 , work completed 09/05/2019
Garden room and replacement windows.
Customer Service
Quality
Value
Professional work, prompt delivery and installation throughout. All tradesmen cleared up each night. Did have a couple of unforeseen hiccups, but these were quickly resolved after a discussion to our satisfaction. No hesitation in recommending Academy Windows for conservatory and/or replacement upvc windows.
Customer in Essex Posted on 27/04/2019 , work completed 24/04/2019
Very happy
Customer Service
Quality
Value
I had a back door fitted. They have done work for me before & very happy with the work when finished. They turned up on time, kept site clean and tidy. I would recommend this company.
Brenda, Essex Posted on 25/04/2019 , work completed 25/04/2019
My review.
Customer Service
Quality
Value
Prompt, respectful, professional and cleaned up afterwards. Exceptionally pleased with the end result.
Sheila, Essex Posted on 25/04/2019 , work completed 25/04/2019