Access4Lofts Coventry

Ricardo provided good and thorough advice to help us choose a replacement loft ladder. He talked us through options on how to improve the safety of the access to our attic. He gave an in-depth demonstration of how to use our new ladder and attic door. He answered all of our questions. We would be very happy to recommend him to others in future.

Great service Ricardo, from 1st response, right through quoting & install, professional, well informed, pleasant and straightforward, nothing to improve to be honest, very pleased all round, thank you.

Ricardo initially came to me as I thought that I needed a replacement loft ladder to replace my existing one which is more than 30 years old. Rather than sell me a new ladder he was able to carry out some adjustments which made my ladder serviceable again. He did suggest adding a rail to one side to make using the ladder easier and safer. Although my ladder was so old he was able to fit a rail and was meticulous in ensuring that it was fully functional and spent some time in carrying out minor adjustments to ensure I was fully satisfied. Ricardo also gave me some advice on how to maintain my ladder in the best condition. Throughout my dealings with him he was very customer focused and very polite. I would certainly use his services again.

We wanted our loft partially boarded, better insulated and an insulated loft hatch and loft ladder installed. We approached three companies. Ricardo took great care with the quote and with the work. I was impressed by the professionalism shown at all stages. Price was competitive and work was carried out to a very high standard. Highly recommended.

Had a new loft ladder fitted. Initial quote was the agreed amount on the invoice. Fitter arrived on time, and provided great work. The finished job was professionally installed and the site was left clean and tidy. All materials (old ladder etc) were taken away at end of job.

Ricardo of Access4Lofts Coventry carried out the works at the agreed schedule and on budget he even cleared up redundant items left by previous contractors. The area of work was left clean and tidy and I would be happy to recommend this trader.

Ricardo supplied and fitted loft insulation to top up the inadequate amount we had. His approach and service were excellent in every way. We particularly appreciated his willingness to fix a broken catch on our loft ladders and he would not accept any additional payment for this. We found Ricardo to be very professional and reliable in terms of his punctuality, care with our property, for example, he carefully covered the hall, stairs and landing with sheets before beginning his work, and the helpful and positive manner in which he dealt with us. Without hesitation, we would unreservedly recommend him to others