Endorsed by Which?

Access4Lofts Exeter

5.0

49 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

My name is Nico and I’m your Exeter based loft ladder, loft hatch and loft boarding installation expert. I can help you utilise your loft space by providing quick, easy and affordable loft access and storage solutions.

I can install a loft ladder, loft hatch, loft boarding, insulate and even put in a light, often in just 1 day – no mess, no fuss, just easy access to all that lovely storage space.

I offer a free quotation service with no high pressure sales and better still I don’t blind you with science or give you an approximate price and then add on extras – all my quotes are followed up in writing the very next day and I provide a Lifetime Guarantee on all my work!

What we do

  • Loft and property converters

    • Loft Insulation
  • Loft Ladders

  • More Services

    • loft hatch
    • loft boarding
    • loft shelving
    • loft storage
    • loft lights

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
49 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Very pleased with new loft hatch and loft ladder
Customer Service
Quality
Value
Nico has just completed the replacement of our tatty old loft hatch and the installation of a telescopic loft ladder. We have been extremely impressed throughout, from initial contact to the quotation and on to installation. Nico clearly knows his subject inside out and provided very helpful information and advice as to the best option for our property. The work was carried out to a very high standard with no mess and we are delighted with the final result. We have no hesitation in recommending Nico and Acces4Lofts.
Customer in Devon Posted on 11/03/2024 , work completed 11/03/2024
The trader replied (on 13/03/2024)
Thank you so much for this great review. We are delighted that you are extremely impressed with Nico's high standard of work. Thank you for taking the time to leave this review which we really appreciate and thank you for future recommendations.
Brilliant job
Customer Service
Quality
Value
Nico installed a new loft hatch and wooden ladder at my property. From the initial quote to the completion of the job, I was very confident that Nico knew what he was doing. He covered the stair and bedroom carpets and cleared up afterwards. After 20+ years of climbing steps to get in a small loft hatch, I now feel I can go into my loft safely. It will be life changing for me. I would have no hesitation in recommending Nico to anyone. Pat is also a great asset answering phone calls and e mails promptly.
Customer in Devon Posted on 09/01/2024 , work completed 09/01/2024
The trader replied (on 10/01/2024)
Thank you for this wonderful review which we really appreciate. We are delighted that you are very happy with the excellent job Nico did and pleased that we have provided safe and easier access to your loft.
Fantastic work and communication
Customer Service
Quality
Value
Nico installed our fold down loft ladder and boarding within a day and did a fantastic job. He provided clear advice on what was possible when he first visited to quote, and on the installation day he left the house clean and tidy. The communication from Pat was excellent throughout too. We’re very pleased with the result and definitely recommend to others.
Customer in Devon Posted on 15/12/2023 , work completed 12/12/2023
The trader replied (on 15/12/2023)
Thank you for taking the time to tell us about the excellent service you received from Nico and Pat. We really appreciate your 5* review.
Loft hatch, ladder & loft boarding
Customer Service
Quality
Value
Nico fitted a new loft hatch & ladder & boarded our loft in one day. Nico was very clean & efficient, he worked hard to finish the job on the same day. We were very pleased with the results & wouldn't hesitate to recommend to others. Thank you Nico
Customer in Devon Posted on 29/11/2023 , work completed 20/11/2023
The trader replied (on 04/12/2023)
Thank you so much for this great review. We are delighted that you are very pleased with the results. Thank you for taking the time to leave this review which we really appreciate.
Access to Loft Hatches
Customer Service
Quality
Value
Nico did a super job adding two new loft hatches and a ladder – a quick and immaculately tidy worker!
Customer in Devon Posted on 14/11/2023 , work completed 06/11/2023
The trader replied (on 15/11/2023)
Thank you for taking the time to tell us about the super job Nico did. We really appreciate your 5* review.
New - Loft Hatch - ladder and flooring in 1.5 days Fantastic!
Customer Service
Quality
Value
New - Loft Hatch - ladder and flooring in 1.5 days Fantastic! Access4Lotfs - Nico - is incredibly professional and courteous. Prompt , Efficient , No fuss kind if get the job done with skilled attention to his work and applcation. If you want to get your Loft usable with top class service at an affordable price these are the go to people and Nico is the best. We are so pleased with our result and would use Nico and Acces4Lofts anytime 100% Make them your Devon Go To for this type of work (this is a personal recommendation and will save you time and money.) Thanks Nico and Team JC
Customer in Devon Posted on 13/10/2023 , work completed 12/10/2023
The trader replied (on 18/10/2023)
Thank you so much for this great review, we really appreciate you taking the time to share your experience with us.
Loft boarded
Customer Service
Quality
Value
The work carried out by Nico was excellent. Fantastic finish always polite and courteous. I wouldn’t hesitate to contact him again for work to be done. Thanks Nico!!
Customer in Devon Posted on 27/09/2023 , work completed 25/09/2023
The trader replied (on 29/09/2023)
We are delighted that you are very satisfied with the products and services Nico provided. Thank you for taking the time to leave this great review which we greatly appreciate.
New Access to loft area
Customer Service
Quality
Value
Nico put in a new loft access and strengthened and laid a new floor. He was very professional, pleasant, scrupulously clean and tidy and did an excellent job, on time and on budget.
Customer in Devon Posted on 06/09/2023 , work completed 05/09/2023
The trader replied (on 07/09/2023)
Thank you for taking the time to tell us about the excellent service you received from Nico. We really appreciate your 5* review.
Exceptional Service from Access4Lofts of Exeter
Customer Service
Quality
Value
Following recent damage to our loft-latch we decided to upgrade everything and contacted Access4Lofts to visit us and to submit a quote for replacing our (now) unsafe hatch and our old and rickety telescopic ladder. Nico duly arrived and swiftly and accurately assessed our requirements and offered us a range of options to choose from. His confident manner and can-do attitude clearly indicated that he knew what he was talking about and he came up with a solution to enlarge the loft hatch and fit a new ladder. By the end of the day we had received a quote for a new loft door, a new ladder plus a new lock and mountings. I believed the quote to be very reasonable and we accepted it on the day. When Nico arrived on 1st August he firstly changed into over-shoes and put down protection on our carpeting. I found him very respectful of our home, something rarely encountered. Following completion of the job Nico cleared everything away and tidied up. He left us with a very professional piece of work and we are delighted with the result. Also, grateful to Pat for keeping us informed throughout the whole project.
Customer in Devon Posted on 05/08/2023 , work completed 01/08/2023
The trader replied (on 10/08/2023)
Thank you so much for this great review. We are delighted that you are very happy with the work Nico did and your overall experience with Access4Lofts Exeter. Thank you for taking the time to leave this review which we really appreciate.
A Truly Professional Service
Customer Service
Quality
Value
We had a tiny loft hatch which was very difficult to access and required a rather unsafe stand-alone ladder. Nico quoted and gave me great confidence that he knew what he was talking about and came up with a solution to enlarge the loft hatch and fit a new ladder. As the height of the loft is so limited it needed to be a telescopic ladder. No only did Nico do a great job, he arrived when he said he would, he put down protection on the floor and cleared up after the job. The job he did was very professional and neat and we are delighted with the result. Let me also say that Pat in the office was also excellent - she made the appointment, followed up prior to the installation day and all the follow-up was done in a similarly professional manner. So often companies are let down by the "behind-the-scenes" support but Pat deserves recognition of her work too. Highly recommended and based on my experience, my neighbour is having similar work done also.
Customer in Devon Posted on 01/06/2023 , work completed 10/05/2023
The trader replied (on 02/06/2023)
Thank you so much for this great review. We are delighted that you are very happy with the excellent job Nico did and your overall experience with Access4Lofts Exeter. Thank you for taking the time to leave this 5-star review which we really appreciate and thank you for the recommendation.
Fantastic work
Customer Service
Quality
Value
We had an open staircase to loft room. Nico removed staircase made hatch smaller fitted wooden loft ladder and new loft hatch. Great work, very tidy. Great communication very friendly and polite. Arrived on time great quality materials. Quote was spot on , no extra charges. Would definitely recommend. Thank you we are really pleased with work .
Customer in Devon Posted on 21/03/2023 , work completed 20/03/2023
The trader replied (on 21/03/2023)
We are delighted that you are very satisfied with the products and services Nico (Access4Lofts Exeter) provided. Thank you for taking the time to leave this wonderful review which we greatly appreciate.
Great work. Very reliable .
Customer Service
Quality
Value
Nico has just enlarged our loft hatch and replaced our old ladder with a new wooden one with handrails Thank you for a fantastic job. Nico arrived on time for our survey and installation. He is very reliable and knowledgeable . The price he quoted was the price we paid with no hidden extras. Thank you Nico, we will certainly recommend you.
Customer in Devon Posted on 16/02/2023 , work completed 12/12/2022
The trader replied (on 21/02/2023)
Thank you so much for this great 5 star review. We really appreciate you taking the time to share your experience with us.
Good Professional service
Customer Service
Quality
Value
From the first contact with Access 4 Lofts, to the installation of a loft hatch with ladder, the service has been excellent. Nico visited my home to conduct a quick survey of the existing loft hatch, provided a comprehensive estimate and a subsequent installation date. On the day the work was completed quickly and efficiently, without any mess and my wife and I are delighted with the outcome. Would highly recommend this company.
Customer in Devon Posted on 10/02/2023 , work completed 09/02/2023
The trader replied (on 10/02/2023)
We really appreciate you taking the time to leave this 5 stars review. We are thrilled that you are delighted with the products and services Nico provided.
Loft ladder, partial boarding replacement and light installation
Customer Service
Quality
Value
Excellent job, very pleased with the result. Nico is very professional, gets the job done and has a pleasant manner. Can’t recommend highly enough.
Mark in Devon Posted on 01/02/2023 , work completed 31/01/2023
The trader replied (on 02/02/2023)
Thank you so much for this awesome review, Mark. We are delighted that you are very happy with the excellent job Nico did.
Quality and efficient service
Customer Service
Quality
Value
Nico offered a top quality service start to finish. Survey was great with top suggestions for placement of the ladder and hatch. Very clear communication and price. Very organised, clean and diligent he was able to complete the work in one day to a top standard leaving a much more useful and safer loft space.
Alex in Devon Posted on 16/12/2022 , work completed 12/12/2022
The trader replied (on 20/12/2022)
Thank you so much for this great review, Alex. We really appreciate you taking the time to share your experience with us.
Excellent Service
Customer Service
Quality
Value
Excellent Service from start to finish. Communication was spot on throughout (so, so important and which many trades lack) Nico was prompt with his appointment time and Pat kept us updated all the way. Installation was thorough, professional, neat and tidy. Great job which has given us proper access within our loft. Highly recommended.
Customer in Devon Posted on 29/10/2022 , work completed 28/10/2022
The trader replied (on 02/11/2022)
We are delighted that you are very satisfied with the products and services Access4Lofts provided and that you now have proper access to your loft. Thank you for taking the time to leave this wonderful review which we greatly appreciate.
excellent firm!
Customer Service
Quality
Value
Access4Lofts Exeter installed two ladders for us. It was such an easy and pleasant experience, from first communication through to the finished work. Pat in the office was always there on hand, friendly and efficient. Nico was very professional, competent and creative in his approach to our problems. He worked quietly and tidily, explaining his approach and ensuring that we were acquainted with the situation and any issues which arose. One of the jobs was not an easy one, and he resolved the problems with ease. We are delighted with this firm and recommend them most highly.
Customer in Devon Posted on 22/10/2022 , work completed 19/09/2022
The trader replied (on 25/10/2022)
We are delighted that you are very satisfied with the products and services that the team at Access4Lofts provided. Thank you for taking the time to leave this wonderful review which we greatly appreciate.
Excellent service
Customer Service
Quality
Value
We would definitely recommend Access4Lofts Exeter. Nico arrived on time and completed the work efficiently and left the property very clean. It is the second time we have used this firm and have been very satisfied with the work carried out.
Customer in Devon Posted on 15/10/2022 , work completed 14/10/2022
The trader replied (on 19/10/2022)
We value this positive review and are happy to hear that you are once again very satisfied with the work carried out by Nico.
5 star service
Customer Service
Quality
Value
We wanted our loft boarded, ladder access and light. I found Access4Lofts online and was impressed with their information and reviews. Nico was very knowledgeable and able to advise the options available to us and quote accordingly. We did have to wait several months for a date to have the work done due to their work schedule but it was worth the wait. Nico completed our loft yesterday and we are extremely pleased with what he has done. He is very respectful when in your home and gets on with the job taking great care to keep your home tidy. Great communication throughout from both Nico and Pat. We would have no hesitation in recommending their services.
Customer in Devon Posted on 04/08/2022 , work completed 03/08/2022
The trader replied (on 04/08/2022)
Thank you for taking the time to leave this wonderful 5-star review which we truly appreciate. We are delighted that you are very happy with the work carried out by Nico.
Hatch and Loft Ladder
Customer Service
Quality
Value
Nico arrived on date and at time agreed. Installed a new hatch and loft ladder with great efficiency and professionalism. Gave clear overview of how to use ladder, and left area of work spotless. I have no hesitation in recommending Access4Lofts.
Customer in Devon Posted on 28/06/2022 , work completed 27/06/2022
The trader replied (on 28/06/2022)
We really appreciate you taking the time to leave us this five star review. We are delighted that you are very satisfied with the products and services Nico provided and thank you for recommending Access4Lofts.
Excellent job!
Customer Service
Quality
Value
Nico replaced my old loft hatch and ladder with a new and much more user friendly hatch and ladder. I'm delighted with the work completed, it's so easy to use. Nico did a fantastic job and after completion took the time to ensure that I could safely open the hatch and safely access the loft space. Thanks so much for a good job done!
Customer in Devon Posted on 14/06/2022 , work completed 09/06/2022
The trader replied (on 14/06/2022)
We are delighted that you are satisfied with the products and excellent job Nico did. Thank you for taking the time to leave this review which we really appreciate.
Excellent service
Customer Service
Quality
Value
Nico installed a loft ladder today, excellent job and such attention to detail. Really tidy and not a speck of dust left. I have no hesitation to recommend his work
Customer in Devon Posted on 20/05/2022 , work completed 20/05/2022
The trader replied (on 24/05/2022)
We are delighted that you are very happy with the excellent job Nico did. Thank you for taking the time to leave this review which we really appreciate and thank you for the recommendation.
Professional job.
Customer Service
Quality
Value
Very happy with the work completed. Good communication and professional service. Kept to scheduled dates and called to check everything was okay before arriving as planned.
Customer in Devon Posted on 02/05/2022 , work completed 25/04/2022
The trader replied (on 04/05/2022)
We are delighted that you are very happy with the products and services Access4Lofts provided. Thank you for taking the time to leave this review which we really appreciate.
Professional and friendly
Customer Service
Quality
Value
Very straightforward communication, came to give free estimate and on acceptance we confirmed a date for the work which was stuck to. Turned up exactly as promised, the work requested was done to an excellent standard and the house was left clean and tidy when the job was finished. More than happy to recommend to anybody.
Customer in Devon Posted on 27/04/2022 , work completed 29/03/2022
The trader replied (on 27/04/2022)
We really appreciate you taking the time to leave us this five star review. We are delighted that you are very satisfied with the products and services Nico provided and thanks for the recommendation.
Loft
Customer Service
Quality
Value
We were very impressed by Nico and the installation he carried out in our loft on 12 / 13 April. From Nico's initial visit, end of last year, through to installation we were kept fully informed. We would thoroughly recommend.
Customer in Devon Posted on 22/04/2022 , work completed 13/04/2022
The trader replied (on 22/04/2022)
We are delighted that you are very satisfied with the products and services Nico provided. Thank you for taking the time to leave this wonderful review which we really appreciate.
Fitting loft ladder/advice on loft space.
Customer Service
Quality
Value
Nico's work and attention to detail proved excellent throughout. At the initial survey he advised on the options available and what was practicable. When fitting the loft ladder Nico arrived on time, laid down dust sheets, and worked with great care and without fuss. The installation was completed to a high standard. We are very pleased with the outcome. He explained the mechanics of the ladder before leaving, and an information sheet was also e-mailed through with all instructions. I would recommend Nico and his quality of work very strongly. He made a difficult job look straightforward.
John in Devon Posted on 09/04/2022 , work completed 28/03/2022
The trader replied (on 12/04/2022)
We really appreciate you taking the time to leave us this five star review. We are delighted that you are very satisfied with the products and services Nico provided and thanks for the recommendation.
Very pleased
Customer Service
Quality
Value
Nico was extremely professional at all times. He arrived on time to review our requirements. He gave helpful advice and a definite date for installation, which was several months away. We were rather surprised that he could be so accurate, given the time scale. But our doubts were dismissed when he arrived on schedule and fitted our loft ladder with minimal disruption. He made the necessary adjustments to the hatchway and left everything very clean and tidy. We would recommend him very highly indeed. Nico was a lovely man and a very professional tradesman.
Customer in Devon Posted on 31/03/2022 , work completed 24/03/2022
The trader replied (on 04/04/2022)
We really appreciate you taking the time to leave us this five star review. We are delighted that you are very pleased with the products and services Nico provided. Thank you that you will be recommending us.
Excellent service
Customer Service
Quality
Value
Nico was very professional. He arrived promptly and gave us a quote, showing us photos of all our options which really helped. When it came to fitting, he said it might take 2 days but he was finished in 1! Has transformed our loft space which we are delighted with, considering our housebuilder always said don't use your loft. Access4Lofts assured us it is all safe and doesn't invalidate your New Home warranty at all as their work is verified by the NHBC, which is perfect. Would highly recommend.
Customer in Devon Posted on 17/02/2022 , work completed 15/02/2022
The trader replied (on 18/02/2022)
Thank you so much for taking the time to leave such a great review. We are pleased that you are happy with the outcome. Enjoy your loft space and thank you for recommending us.
Installation of loft ladder, insulation and boarding
Customer Service
Quality
Value
The trader made the initial visit as scheduled, gave careful advice and suggestions as to the work requested, and was up-front about the time scale in completing the installation. He arrived on time on the day promised and completed the work with the day including a demonstration of how to use the new ladder. His professionalism, already noted at the first visit, was confirmed. At all stages he was helpful, communicated with us when needed, and gave clear instructions on use. We are entirely satisfied with the work done and would recommend his services to anyone requiring similar work.
Customer in Devon Posted on 15/02/2022 , work completed 10/02/2022
The trader replied (on 22/02/2022)
Thank you so much for taking the time to leave such a great review. We are pleased that you are happy with our services.
Loft boarding
Customer Service
Quality
Value
I was very impressed by the service provided from the initial contact right up to the work being completed. I was kept up to date at all times. The original quote provided was honoured despite there being a delay in having the work completed. Nico turned up on time on the date booked. He worked all day and managed to complete the work in one day rather than the day and a half suggested. He worked very efficiently and cleared up behind him as he went so there was no mess left at all. He explained everything to me including demonstrating how the new ladder worked. I will be recommending Nico to all my friends and family. I had a follow up email today enclosing booklets explaining everything and asking if I was happy with everything.
Customer in Devon Posted on 25/01/2022 , work completed 24/01/2022
The trader replied (on 27/01/2022)
We really appreciate you taking the time to leave us this five star review. We are delighted that you are very pleased with the products and services Nico provided. Thank you for recommending us.
Great job
Customer Service
Quality
Value
Kept us in the loop throughout the order and delivery process, clean and efficient and a very good job overall. We are very pleased.
Customer in Devon Posted on 07/12/2021 , work completed 06/12/2021
The trader replied (on 07/12/2021)
We really appreciate you taking the time to leave us this 5 star review. We are delighted that you are very pleased with the products and services Nico provided.
Great service from start to finish.
Customer Service
Quality
Value
Nico's service was excellent from start to finish. Detailed and competitive quote, on time and professional job. I wouldn't hesitate to recommend him.
Customer in Devon Posted on 03/11/2021 , work completed 15/10/2021
The trader replied (on 04/11/2021)
We really appreciate you taking the time to leave us this 5 star review. We are delighted that you are very satisfied with the products and services Nico provided and thanks for the recommendation.
Loft insulation
Customer Service
Quality
Value
Nico arrived on time to install the insulation. He was very professional and pleasant at all times. He completed the job in less time than I expected and it looks wonderful. Hopefully, feel the benefit of the work this winter. I would recommend Nico to anyone who needs his expertise.
Customer in Devon Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 08/10/2021)
Thank you so much for taking the time to leave a 5 star rating and this great review. We are delighted that you are extremely satisfied with the products and services Nico provided. We are sure that you are looking forward to a cozy house this winter.
Very professional
Customer Service
Quality
Value
Nico arrived at our home to fit a loft ladder for me in particular as I'm afraid of heights. He was good to his word and not only fitted a ladder but also a balustrade to hold onto safely when reaching the top and some boarding to make it safe to walk into the loft. All done very professionally. He showed us how to use all the equipment before he left and tidied everything up so well you wouldn't think he had been here We would highly recommend Nico and due to his expertise, he has helped me with my fear and reintroduced me to all my belongings stored in the roof!!
Customer in Devon Posted on 12/09/2021 , work completed 09/09/2021
The trader replied (on 14/09/2021)
Thank you for your lovely review and 5 stars. We feel privileged that we have helped you overcome a challenge and honoured by your comments.
Very Professional
Customer Service
Quality
Value
Nico boarded our loft space and provided extra storage, all work was done as stated, in a very professional manner, and was good value for money! Would recommend his services highly!
Peter in Devon Posted on 29/04/2021 , work completed 27/04/2021
The trader replied (on 30/04/2021)
We really appreciate you taking the time to leave us this 5 star review. We are delighted that you are very satisfied with the products and services Nico provided and thanks for the recommendation.
Excellent service
Customer Service
Quality
Value
Nico arrived on time, he was Covid secure, laid down dust sheets on the floor to avoid making any mess. He was friendly and professional throughout. On completion he showed us how to use the new loft hatch and ladder, he also showed us the new boarded area of the loft. I wouldn't hesitate to recommend Nico to anyone. We are extremely satisfied with the finished result
Which? Trusted Traders Consumer Posted on 04/03/2021 , work completed 22/02/2021
The trader replied (on 04/03/2021)
Thank you so much for taking the time to leave us a 5 star rating and this great review. We are delighted that you are extremely satisfied with the products and services Nico provided.
Excellent Service
Customer Service
Quality
Value
From the price quoted to the completion of the work the service from Nico was excellent he arrived on time to fit a new hatch cover, loft ladder and boarded the loft floor. He put covers over any carpet he walked on He worked throughout the day in a covid secure way and carried out the work very efficiently. Once completed I was invited to inspect the work before he explained and demonstrated how the to use the ladder. He was polite and courteous at all times and left everything clean and tidy.
Customer in Devon Posted on 18/02/2021 , work completed 15/02/2021
The trader replied (on 20/02/2021)
We are delighted that you are very satisfied with the products and services Nico provided. Thank you for taking the time to leave this great review which we really appreciate.
Excellent service
Customer Service
Quality
Value
Arrived on time, carried out the work in an efficient and clean manner. Explained clearly what he was doing. Really pleased with his standard of work.
Stuart, Taunton Posted on 05/02/2021 , work completed 01/02/2021
The trader replied (on 05/02/2021)
Thank you for taking the time to leave this review. We are delighted that you are pleased with the service you received from Nico.
Good service
Customer Service
Quality
Value
Nico came to fit a loft ladder, new hatch cover and a small area of boarding in the loft. He was very well mannered and informative ensuring that I was aware of the safety precautions he was taking with regard to Covid. Nico was efficient with his use of time and skilful at his work. I am delighted with the now safely accessible loft and storage space. I would definitely recommend.
Mrs Ainsworth, Exeter Posted on 21/01/2021 , work completed 11/01/2021
The trader replied (on 21/01/2021)
We really appreciate you taking the time to leave us a 5 star review. We are delighted that you are very satisfied with the products and services Nico provided.
Excellent Service
Customer Service
Quality
Value
Everything about our experience was perfect. Nico gave us a clear price upfront on his survey visit and followed up with prompt confirmation and continuing communication about the fitting day. On the day he arrived on time and fitted a new hatch, ladder and boarding very efficiently and neatly, fully cleaned up and demonstrated everything before leaving. He was polite and helpful throughout. I wish every tradesman worked to his exceptional standards.
Customer in Devon Posted on 06/01/2021 , work completed 05/01/2021
The trader replied (on 07/01/2021)
We are delighted that you are very satisfied with the products and services Access4Lofts Exeter provided. Thank you for taking the time to leave this great review.
Good job
Customer Service
Quality
Value
We didn’t expect to be able to have a loft ladder fitted in our loft hatch, so was very surprised when Nico visited and showed us his recommendations, which we were happy to go ahead with. Good communication from the company. Nico was punctual, polite, clean & tidy and very professional. He protected the stairs, landing and bedroom carpets and cleaned up afterwards. When the job was completed he demonstrated how to use it. Well recommended.
Customer in Devon Posted on 11/12/2020 , work completed 09/12/2020
The trader replied (on 14/12/2020)
Thank you so much for taking the time to leave us a 5 star rating and this great review. We are delighted that you are very satisfied with the products and services Nico provided.
Thank you Nico
Customer Service
Quality
Value
From survey and quote to completed loft and ladder access Nico was thorough and professional. I would recommend Access4Lofts with absolute confidence.
Customer in Devon Posted on 09/12/2020 , work completed 03/12/2020
The trader replied (on 09/12/2020)
Thank you so much for taking the time to leave us a 5 star rating. We are delighted that you are very satisfied with the products and services from Access4Lofts.
Nico does what it says on the label
Customer Service
Quality
Value
Nico installed a loft hatch and ladder for us in a non-standard sized opening He gave us a number of options and gave clear advice. He was punctual and tidy. The work was installed quickly and as promised. A very professional job.
Customer in Devon Posted on 23/11/2020 , work completed 21/11/2020
The trader replied (on 02/12/2020)
Thanks for the great review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
First class job
Customer Service
Quality
Value
We approached Access4Lofts for a quote for a Telescopic loft ladder and uPVC loft hatch. The quotation was very competitive so we accepted. Nico was prompt, pleasant and very professional not only in manner but in his work and whats more there was absolutely nothing to tidy or clean afterwards. Thoroughly happy with the whole experience.
Customer in Devon Posted on 21/11/2020 , work completed 03/11/2020
The trader replied (on 11/12/2020)
We are delighted that you are very satisfied with the products and services Nico provided. Thank you for taking the time to leave this review.
A superb job, done with very little disruption to the home.
Customer Service
Quality
Value
A very welcome experience from a trusted trader and craftsman, from the initial quotation we have received a flawless level of contact both by e-mail and telephone. The level of care expressed by Nico to ensure every thing was spot on was very well appreciated. We had been recommended by an owner of a previous property who commented that she had wished she had used Access4Lofts earlier, when we moved to a property with no proper access to the loft area, we call on access to lofts and they have done a proper job. To say we are delighted is to say we are very pleased with Nico’s totally professional work, we now have a very useful loft area to store our out of season items and other bits and pieces.
Customer in Devon Posted on 23/10/2020 , work completed 22/10/2020
The trader replied (on 29/10/2020)
Thank you for taking the time to leave this review and for the wonderful comments. Enjoy your loft space.
Thoroughly professional work
Customer Service
Quality
Value
I've had some trouble finding someone willing to actually tackle this job (promises, promises). Nico, by contrast, promptly arranged an efficient survey, demonstrated that he knew what he was talking about (i.e. what's allowed and what isn't), and was eager to fix a date to get to work. He was totally professional on the job, working intensively for long hours and taking every bit of detritus with him in his dust-sheets at the end of the day. Nico is a perfectionist at work, a cheerful guy with a welcome sense of humour, and is ready to explain what he is doing as he goes. I have the confidence of knowing that the job was completed to proper standards without corner-cutting and am very pleased with the result.
Customer in Devon Posted on 13/10/2020 , work completed 09/10/2020
The trader replied (on 16/10/2020)
Thank you for taking the time to leave this review. We are delighted that you are very satisfied with the products and services from Access4lofts.
Great work, very professional
Customer Service
Quality
Value
We have had a loft ladder & boarding fitted to our converted church residence. The work was professionally done from the moment they arrived till the moment they left. No mess left over the 2 days. Fabulous results. We are very happy & would be more than happy to recommend both Nico & Pat for their professionalism & workmanship. Calls welcomed.
Customer in Devon Posted on 16/09/2020 , work completed 15/09/2020
The trader replied (on 21/09/2020)
Thank you so much for your lovely review. We really appreciate you taking the time out to share your experience with us.
Loft ladder installation and boarding
Customer Service
Quality
Value
Excellent, efficient service from beginning to end. Nico is very professional, hardworking, punctual and works cleanly. Covid safe and very aware of social distancing as husband venerable
Customer in Devon Posted on 11/09/2020 , work completed 11/09/2020
The trader replied (on 01/10/2020)
Thanks for the great review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark. Your safety is our priority.
What a difference!
Customer Service
Quality
Value
Nico fitted a new hatch, loft ladder and boarded my large loft. The standard of work was excellent and speedily carried out. He was polite, pleasant and professional. I've never had a workman leave a job so spotless before, and I didn't have any mess whatsoever. The job took two days and I was expecting stuff left lying around until he returned the next day, but it was all cleaned up and put away before he left. I can't recommend him highly enough, and to say I'm pleased with the loft is an understatement.
Customer in Devon Posted on 22/06/2020 , work completed 18/06/2020
The trader replied (on 30/06/2020)
Thank you so much for taking the time to leave such a great review. We are pleased that you are happy with the outcome. Enjoy your loft space.