Access4Lofts Newport

From start to finish, Edward has been very professional with firstly the initial visit to quote and then to actually doing all the work as per agreement. My loft was hot, dusty and a low pitch so poor Edward had a challenge to work for the two days getting everything done. He got on with the job until finished and was always tidying up after himself. The loft looks good and is now useable for storage that I needed urgently. Thankyou Edward for your great service and I have already recommended Edward to other family.

Couldn’t recommend Edward Wong from Access4Lofts Newport highly enough. His professionalism, communication and workmanship is excellent. He provided us with a variety of quotes and options prior to booking, whilst providing a quick and efficient service. A brilliant experience having never used the company before. Will certainly be recommending to others.

Edward boarded 20sqm of space in my loft, fitted a new hatch and strengthened the surround, and added a new loft ladder. As an additional piece of work, he fitted a balustrade to improve safety because of the drop down to the other half of my loft. The work was originally scheduled for two days, however Edward diligently came back on the third day (a Saturday no less) to finish the job because of a combination of the hot weather slowing progress, the complexity of the loft area and to complete the additional work discussed during the first two days. Following my enquiry regarding a quote, Edward called me back the following day and visited later that same day. Once I accepted his quote, he quickly fitted me in a week later. From his initial call to completing the work, Edward was polite, considerate and friendly, and always willing to provide helpful advice. He communicated any unexpected issues regarding the installation as they happened, such as the pre-existing electrics not working, and provided a workable solution, such as LED and motion-sensing lights. After completing the job, Edward took the time to give me a tour of my new loft space and provide guidance on how to properly use the three-section ladder. I am delighted not only with the quality of his work and value for money but also the level of customer service he offered throughout the process. Trust me, Edward is the real deal.

Highly recommend, we have used Access 4 Lofts twice now and we can’t fault the quality of service Edward provides, he keeps everything tidy, he’s friendly and polite. He went above and beyond what was expected, it’s an excellent job at an affordable price.

Extremely clean and tidy. Work carried out efficiently and on time. Super happy with all works undertaken.

Conscientious, focused hardworking individual. Arrived at time stated, kept me updated as work progressed. Cost quoted was the price I paid. I would recommended and use Edward again.

Very good service. Introductory meeting clearly laid out what he was to do and how it would be done. He kept us fully informed throughout the process. I would certainly recommend him and his efficient approach . He was refreshingly honest , I made a mistake in payment and actually paid him twice for the job. He informed me of this and repaid me immediately.

Absolutely top class service from Edward. Polite,friendly and efficient. The best tradesman and company we have ever dealt with. Great price and a superb job. Can’t recommend highly enough. Many,many thanks.

The installation of a loft ladder, boarding and adapting the hatch was excellent. Edward worked hard from the moment he arrived to his departure. He was efficient, meticulous and it was exactly as explained in his quote. I would be happy to recommend him. Thank you very much Edward.