Outstanding service from start to finish. Jamie came to provide a quote, we discussed what I wanted, and Jamie went through my options. Jamie did a survey of the loft and explained in detail what my options were in terms of types of ladders and the loft hatch, etc, and then explained the process and what to expect on the day. I was provided with a quote for my two preferred options (wooden ladders/metal ladders). I wanted the wooden ladders and the most square footage of boarding to give me the maximum space. Jamie also recommended providing fresh insulation, which had been in there for years (and years!) and was well overdue, which I appreciated. I confirmed I wanted to go ahead and chose the next available date. On the day, Jamie was very punctual, put down dust sheets to avoid mess, he is very hard working, professional, and did a fantastic job with the installation, loft hatch, and ladders. Jamie is a lovely lad, very friendly and easy going, got on with the job which was done in great time (in 1 day). The job was done to a very high standard and Jamie cleared up afterwards, including hoovering and showing me how to use the ladders, get up into and back out of the loft. Highly recommended and I will certainly be recommending to friends, family, and colleagues. Thank you, Jamie!