Endorsed by Which?

Access4Lofts Shrewsbury

5.0

78 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

As well as installing loft ladders, hatches, boarding and insulation in Shrewsbury, I also cover the areas of Montgomery, Bishops Castle, Ludlow, Church Stretton, Market Drayton, Oswestry, Welshpool, Llanfyllin, Newtown, Telford, Newport, Ellesmere, Wem, Whitchurch and the surrounding areas. If you're unsure if I cover your area, please just give me a call. Thanks, Jonathan

What we do

  • Loft and property converters

    • Loft Insulation
  • Loft Ladders

  • More Services

    • loft hatch
    • loft boarding
    • loft lights
    • loft ladders
    • loft storage

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
78 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Friendly, efficient, perfect!
Customer Service
Quality
Value
Jonathan is such a friendly guy but professional at the same time. He turned up on time, did a great job, was even able to put in a little more boarding than we were expecting. It has left us with a clean, safe, usable space, even better than we anticipated. He gave me a clear demonstration of the use of the loft ladder. He left whole area more clean and tidy than before he started. His communication was great. I would thoroughly recommend Jonathan. I wish there were more tradesmen like him.
Customer in Shropshire Posted on 20/01/2021 , work completed 13/01/2021
Excellent service
Customer Service
Quality
Value
Jonathan came and discussed what I was after in advance, providing me with all the necessary paperwork. The job was done as discussed except for a minor communication breakdown which he immediately sorted once we'd discussed it. He even put up with the cat getting in the way!
Customer in Shropshire Posted on 17/12/2020 , work completed 02/11/2020
Did what he said he was going to do.
Customer Service
Quality
Value
Very good job, really tidy. Came when he said, did what he agreed to do and did a really great job.
Customer, Baschurch Posted on 17/12/2020 , work completed 30/11/2020
Great Work fitting loft ladder and Flooring
Customer Service
Quality
Value
Jonathan was very professional, reasonable price and did everything he said he would. He cleaned up after the work was completed. He even called to explain how to use the loft ladder and to ensure how to safely operate it.
Customer in Staffordshire Posted on 15/12/2020 , work completed 20/10/2020
Excellent work
Customer Service
Quality
Value
Jonathan is very friendly and very tidy. He always turns up on time and gives a full quote which he sticks to. We would highly recommend him.
Ruth, Shrewsbury Posted on 12/11/2020 , work completed 10/11/2020
Very professional job
Customer Service
Quality
Value
Jonathon installed loft boarding and ladder at our house. We wanted boarding to give us as much storage space as possible and Jonathon did a wonderful job based on our loft being very awkward trusses loft with very little standing space. Jonathon provided a quote based on what would be suitable and useable for us. Other lofting companies quoted us on boarding areas that would never used. Near the end of the job, Jonathon would check we were happy with the work and asked us to use the loft. Jonathon made further enhancements suited to how we used the ladder and loft which we really appreciated. Having now used the loft for several weeks after the job was completed, we are 100% happy with the work carried out and appreciate the extra effort he goes to make sure the job is completed to a good standard. Thank you!
Customer in Shropshire Posted on 05/10/2020 , work completed 08/09/2020
Excellent service from beginning to end
Customer Service
Quality
Value
The service I received from Jonathan throughout the process of getting my loft boarded and a ladder fitted was superb throughout. From providing good advice, keeping his promises, his clear/dependable pricing structure and his responsive communication, he made the whole process as straightforward as possible for me. When it came to fitting time, not even the prevailing heatwave slowed him down, made him any less amenable or seemed to affect the end result he produced! His services aren't cheap, but I consider the quality of his workmanship and my the experience of employing him well worth the money spent. I took his previous Which? reviews on trust and am happy now to add to them.
Customer in Shropshire Posted on 13/08/2020 , work completed 12/08/2020
Very satisfied customer
Customer Service
Quality
Value
We were more than satisfied with the whole process, he came out, he surveyed, he gave us the quote, told us how long it would take, and when he could fit us in. We are very happy, he came he did the job, simple, efficient and safe. Would recommend to others.
Mac , Chelford Posted on 03/08/2020 , work completed 17/07/2020
Excellent service
Customer Service
Quality
Value
Jonathan did an excellent job at a very reasonable price. He is very clean and tidy. Highly recommended.
Customer in Shropshire Posted on 24/03/2020 , work completed 20/03/2020
The trader replied (on 13/07/2020)
Thank you very much for such a wonderful review. Its very rewarding for me to hear that you feel you have experienced a professional and reliable service and was happy to recommend my company. Kind regards Jonathan...
Loft boarding
Customer Service
Quality
Value
Everything ran smoothly. Polite, and he did what he said we was going to do.
Mark, Shrewsbury Posted on 04/03/2020 , work completed 04/03/2020
The trader replied (on 13/07/2020)
Thank you very much for taking the time to leave such a great review. Kind regards Jonathan...
EfficIent and friendly service
Customer Service
Quality
Value
Jonathan conducted a very thorough survey during which I discovered that the original loft hatch had been installed incorrectly. This made the installation of a ladder less than straightforward but he gave me options and a recommendation. He provided a written quote and communicated professionally at all times. Jonathan arrived at the agreed time and completed the work quickly and cleanly. He is obviously very proud to be a Trusted Trader and takes great pleasure in providing a high quality service. Jonathan is also very friendly and personable and I have no reservations in recommending him.
Customer in Shropshire Posted on 23/02/2020 , work completed 14/02/2020
The trader replied (on 13/07/2020)
Thank you very much for a great review and taking the time to share your experience. Kind regards Jonathan ...
My review
Customer Service
Quality
Value
Punctual, efficient, knowledgeable. Was excellent.
Mark, Shrewsbury Posted on 21/02/2020 , work completed 21/02/2020
The trader replied (on 13/07/2020)
Thank you very much for taking the time to leave an excellent review and for sharing your experience. Customer service is everything to us and its very rewarding to hear that my efforts are paying off and giving future customers the confidence to choose Access4lofts Shrewsbury Kindest regards Jonathan
Excellent and prompt Work
Customer Service
Quality
Value
Jonathan's communication was very good, he made an appointment to come and look at the job and give us a quote. Arrived when he said he would, pleasant and helpful. When we accepted he gave us a date and time. When he found out he was delayed he rang us to let us know in plenty of time. Turned up at that time, did the job quickly, very satisfactorily and cleaned up very well, even vacuumed the front of the house. All in all very pleasant and good tradesmen and at a reasonable price.
Mr Hunt, MARKET DRAYON Posted on 07/02/2020 , work completed 07/02/2020
The trader replied (on 13/07/2020)
Thank you very much for taking the time to share your experience with the WHICH? TRUSTED TRADER community and for leaving such good feedback. I am very happy to hear you enjoyed the experience of dealing with Access4lofts Shrewsbury. Kind regards Jonathan ...
Boarded my loft
Customer Service
Quality
Value
I was given Jonathan’s details by a friend who recommended him. I wanted to have my loft boarded and when Jonathan arrived, he explained exactly what he would do and didn’t try to beguile me with false expectations, which I really appreciated. He worked to an extremely high standard and clearly listened to what I wanted. Nothing was too much trouble. He was cheerful, focussed and extremely tidy, leaving no mess to be cleared up after he left. He also worked very hard, is trustworthy and my loft looks wonderful, my storage problem is solved and I am so pleased I was given his details. I would recommend Jonathan to anyone who wants work done in their loft.
Maggie, Shrewsbury Posted on 30/01/2020 , work completed 30/01/2020
The trader replied (on 13/07/2020)
Thank you very much for taking the time to share your feedback and helping Access4lofts Shrewsbury to continue to grow. Kind regards Jonathan ...
Repalced Insulation and Fitted a new loft hatch and ladder
Customer Service
Quality
Value
Excellenat service! He told us when he would do the job, and turned up exactly on time. very reliable. The work itself is immcautlate, no mess or anything. We are bery pleased the result.
Laurie, Wrexham County Posted on 17/01/2020 , work completed 17/01/2020
The trader replied (on 10/02/2020)
Thank you very much for your kind words and for taking the time to leave an excellent review ! Kind Regards Jonathan
A Job Extremely well done
Customer Service
Quality
Value
Loft bedroom needed outer walls finishing, very punctual, was extremely professional, tidy, great communication, cleaned after himself, also pointed out wasp infestation that needed sorting.
Anne and Philip, Wellington Posted on 08/01/2020 , work completed 08/01/2020
The trader replied (on 10/02/2020)
Thank you very much for sharing your experience and for taking the time. It makes me very happy to hear that my attention to detail pays off and makes very happy customer ! Kind regards Jonathan
Very Impressed
Customer Service
Quality
Value
Jonathan carried out an excellent job, very impressed with the service he provided and how effeciently he worked. Would recommend him.
Which? Trusted Traders Consumer Posted on 06/01/2020 , work completed 06/01/2020
The trader replied (on 10/02/2020)
Thank you very much for taking the time to leave an excellent review and for sharing your experience. Customer service is everything to us and its very rewarding to hear that my efforts are paying off and giving future customers the confidence to choose Access4lofts Shrewsbury Kindest regards Jonathan
Perfect service.
Customer Service
Quality
Value
I cannot recommend Jonathan enough. He actually started laying loft legs and an hour or two in I was concerned about them not being high enough to retain all the insulation (new build home so 400mm+ of insulation) and I decided the loft legs XL would be a better choice. This essentially meant a wasted morning for him, but he was super helpful, understanding and professional and helped me weigh up the best option and re-booked me back in for a second fitting. His only concern is doing a good job and making his customer happy. Throughout his service his communication, courtesy emails and timekeeping were perfect. He was extremely tidy also - I think the stairs and loft were cleaner when he left than when he arrived. Very highly recommended.
Customer in Shropshire Posted on 11/12/2019 , work completed 10/12/2019
The trader replied (on 10/02/2020)
Thank you very much for such a wonderful review. Its very rewarding for me to hear that you have experienced a professional and reliable service and was happy to recommend my company. Kind regards Jonathan...
Access4Lofts Shrewsbury
Customer Service
Quality
Value
Jonathan was recommended to us by relatives he had recently completed a job for. He contacted us quickly after our initial call and following a loft survey quickly arranged a mutual date for install of the access ladder, door and flooring. As expected, he was prompt, worked very efficiently and left no mess whatsoever. A very friendly and professional individual, the work was done in the time frame he stated and to the agreed quote. The door was damaged on delivery (not his fault), but he quickly ordered a replacement and came back and fitted it today. Very happy with the job and already making use of the great new space we now have. Very happy customers and would highly recommend Jonathan. Thank you!
Customer in Shropshire Posted on 27/11/2019 , work completed 22/11/2019
The trader replied (on 10/02/2020)
Thank you very much for taking the time to share your experience and leaving such a great review. Its very rewarding to hear such positive feedback. Kind regards Jonathan
Ladder and loft board
Customer Service
Quality
Value
We had a very very tight space. Jonathan recommended the ladder type perfect. The boarding also in a tight area between loads of roof struts, was remarkable We couldn't be happier with the outcome and would recommend his services even if you think it won't work. When he left you couldn't tell he had been!!! Left the place spotless
Steve - Customer in Greater Manchester Posted on 15/11/2019 , work completed 24/10/2019
The trader replied (on 10/02/2020)
Thank you very much for such a wonderful review. Its very rewarding for me to hear that you have experienced a professional and reliable service and was happy to recommend my company. Kind regards Jonathan...
Great work and very efficient
Customer Service
Quality
Value
Excellent work carried out, work completed within 1 day. I found there was no mess left and left everything very tidy. Would highly recommend.
Customer in Shropshire Posted on 16/10/2019 , work completed 03/09/2019
The trader replied (on 10/02/2020)
Thank you very much for taking the time to leave such an amazing review ! Its so nice to hear that our attention to the customers experience and satisfaction has such a positive result Kind regards Jonathan ...
Highly recommended.
Customer Service
Quality
Value
Found Access4Lofts Shrewsbury after looking for a recommended tradesman close to my home town. Was immediately impressed with the positive reviews and completed work gallery on their website, but even more so by the positive feedback about Jonathan himself. And we were not disappointed. After replying to our initial enquiry very quickly and discussing our requirements, Jonathan carried out a survey of our loft ,and advised on how best to achieve the result we wanted. He was very knowledgeable, and thoroughly explained all options available to us. His work was excellent quality and completed on schedule as quoted. And on top of that he left the bedroom where the new loft hatch was located, hall, stairs and landing spotless after every days work. We are delighted with the work he carried out and really can't recommend Jonathan highly enough! Work carried out - Relocation and installation of new access hatch. Installation of telescopic loft ladder. Fitted Earthwool top up insulation to 54 sqm loft area. Created 17 sqm boarded area on raised floating floor. Completed October 2019
Customer in Shropshire Posted on 15/10/2019 , work completed 10/10/2019
The trader replied (on 10/02/2020)
Thank you very much for taking the time to share your experience and leaving an excellent review. Its very rewarding to me to hear. Kind regards Jonathan
Access4Lofts Shrewsbury
Customer Service
Quality
Value
I had not heard of the Which Trusted Trader Scheme before finding this company. I can say that the trader fulfilled all the requirements that could be expected from this Scheme. They were at all times prompt, helpful polite and friendly. Work was carried out to schedule. In particular the Trader was adaptable/flexible in meeting our requirements for any alterations to the work when carrying it out. This was exceptionally helpful. The work was carried out to a very high standard.
Customer in Shropshire Posted on 14/10/2019 , work completed 10/10/2019
The trader replied (on 20/10/2019)
Thank you very much for taking the time to share your experience with me and the Which? community and leaving me such a great review. Its a great pleasure to read your feedback Kind regards Jonathan ...
Highly recommended!
Customer Service
Quality
Value
Helpful, efficient and thoroughly professional from start to finish, I can unreservedly recommend Access4Lofts. Having moved house last year, I have been in contact with a number of traders to do a range of jobs on my property. Here is one I would unhesitatingly use again. If only all the others provided a similar high-quality service.
Customer in Shropshire Posted on 07/10/2019 , work completed 07/10/2019
The trader replied (on 20/10/2019)
Thank you very much for taking the time to leave such an amazing review ! Its so nice to hear that our attention to the customers experience and satisfaction has such a positive result Kind regards Jonathan ...
A task performed well.
Customer Service
Quality
Value
John O'Connor arrived as requested on the 26th and proved how good he was ans I was glad that his company Access4Lofts was the right one chosen, John was extremely helpful during the two days of the work tasked as he had to negotiate - with my help - past my Stairlift. All done without difficulty. It was a very good professional job. Whilst I do not as a rule make recommendations, I have no hesitation in suggesting that Access4lofts should be worth considering in any group of three quotes and possibly a first choice of them.
Customer in Shropshire Posted on 05/10/2019 , work completed 27/09/2019
The trader replied (on 20/10/2019)
Thank you very much for such a glowing review. Its very rewarding to hear that after your experience and satisfaction you are happy to recommend me and my company. kind regards Jonathan ...