Access4Lofts Southend on Sea

We recently had the pleasure of having Glen fit our new insulated loft hatch and telescopic loft ladder. He arrived on time and was very professional and tidy. He took his time and didn't rush the job like some do, even staying on after fitting to demonstrate how to use and answer any questions we may have. From the very start when providing us with the free quote, he explained the costs and amount of work required, and on completion there were no hidden extra costs. He was a very respectful and polite worker and we would definitely consider him for any of our loft needs in future. We are extremely happy with the standard of the work completed and would highly recommend Glen to anyone needing loft work.

Our old loft ladder was not suitablle for an elderly person to safely use and we wanted a replacement. Glen visited and advised us on the type of loft ladder a suitable fit for our loft, keeping in mind that a roof joist above the loft opening limited the type of ladder that could be installed. We wanted a ladder that is easy to lower and put back in place, with a reasonable width and not heavy for an elderly person to use. Glen advised us on a suitable ladder. The existing loft opening had to be made larger which Glen did competently and fitted wood trim in the ceiling around the opening to leave it looking good. Glen put in almost a full day's work and we are pleased with the outcome

Glen provided a first class service from initial survey and quote to completion of works. My original loft hatch was placed in a very awkward position hanging over the banister and stairs. Glen explained my options thoroughly and came up with the best solution. I had my loft hatch enlarged and telescopic ladders fitted. I also had an area in the loft boarded out. Glen was punctual, hard working and nothing was ever a problem. His workmanship is fantastic. He takes pride in his work and is very tidy. Thank you for creating an amazing storage space for us which is now easily accessible.

Glen was brilliant from start to finish. Glen gave us a quote on topping up our insulation and loft boarding, he explained in full detail what the job consisted of and the quote contained no hidden extras and wasn't pushy whatsoever. The work was carried out on the agreed schedule. He was punctual, polite, very tidy worker. Would definitely recommend Glen and wouldn't hesitate to call on him again.

Completely satisfied with the works carried out. First class communication, methodical, clean professional service

It can be a minefield these days trying to find a reliable tradesperson, but Glen was brilliant. The work has been completed to a perfect standard, exactly as agreed upon and all on time. All my questions/ requests for quote adjustments were responded to very promptly, and all emails & details were clear. Glen was professional throughout - from first survey to hoovering up at the end of the job, and was always polite and respectful of our home. There was no pushy sales tactics, just years of experience and advice on what could be suitable for our needs. He took extra care when moving around the house, checking where our (occasionally adventurous) Labrador was before opening or closing doors, which was greatly appreciated. I would be happy to recommend Access4Lofts - Southend On Sea.

Glen was absolutely fantastic. From start to finish he was punctual, polite and happy. When quoting he explained everything clearly without being condescending or pushy and was very prompt in responding to all messages. He arrived on time and stuck to the scheduled 1.5 day install. We left him with a key and he even messaged when he left assuring everything was locked. He explained the easiest way to get up and down on the ladder and even showed us. Would 100% recommend Glen to anyone!

I had to reschedule the original instillation date but Glen changed it for me with any problems. Everything was done well and was left tidy. I would happily recommend him.

Glen was brilliant from the very first visit to measure up,there was no pressure when he emailed me the quote.. He came back a few weeks later to start the job,he was on time and explained everything..very tidy and didn’t leave a speck of dust!!

Glen was very polite and professional from the start. He was always punctual for his appointments and arrived with a smile on his face! When he originally came to quote for the works, he explained my options clearly in a way that I could understand and discussed the pricing differences. I did not feel that at any point he was being pushy or focussing on "making a hard sell" He adjusted the quote once I changed my mind and agreed a suitable date which worked well with myself and my family requirements. He was always respectful of my property and kept the area clean and tidy and protected my carpets. As I have a house-cat and a small crawling baby, he ensured the door was always safely closed when entering / exiting the property. He kept to the agreed timescale of 1.5 days and he worked very hard throughout. He noticed there was an imperfection with the loft ladder he was installing and replaced it. The overall quality of work in the loft is amazing. It has allowed me to have so much more storage space in my house. The work looks high quality and made to last. After he had finished, he gave me a full demonstration of how the loft ladder worked and ensured I was satisfied with his workmanship. I am so happy that I went with Glen to carry out these works.