Access4Lofts Southend on Sea

It can be a minefield these days trying to find a reliable tradesperson, but Glen was brilliant. The work has been completed to a perfect standard, exactly as agreed upon and all on time. All my questions/ requests for quote adjustments were responded to very promptly, and all emails & details were clear. Glen was professional throughout - from first survey to hoovering up at the end of the job, and was always polite and respectful of our home. There was no pushy sales tactics, just years of experience and advice on what could be suitable for our needs. He took extra care when moving around the house, checking where our (occasionally adventurous) Labrador was before opening or closing doors, which was greatly appreciated. I would be happy to recommend Access4Lofts - Southend On Sea.

Glen was absolutely fantastic. From start to finish he was punctual, polite and happy. When quoting he explained everything clearly without being condescending or pushy and was very prompt in responding to all messages. He arrived on time and stuck to the scheduled 1.5 day install. We left him with a key and he even messaged when he left assuring everything was locked. He explained the easiest way to get up and down on the ladder and even showed us. Would 100% recommend Glen to anyone!

I had to reschedule the original instillation date but Glen changed it for me with any problems. Everything was done well and was left tidy. I would happily recommend him.

Glen was brilliant from the very first visit to measure up,there was no pressure when he emailed me the quote.. He came back a few weeks later to start the job,he was on time and explained everything..very tidy and didn’t leave a speck of dust!!

Glen was very polite and professional from the start. He was always punctual for his appointments and arrived with a smile on his face! When he originally came to quote for the works, he explained my options clearly in a way that I could understand and discussed the pricing differences. I did not feel that at any point he was being pushy or focussing on "making a hard sell" He adjusted the quote once I changed my mind and agreed a suitable date which worked well with myself and my family requirements. He was always respectful of my property and kept the area clean and tidy and protected my carpets. As I have a house-cat and a small crawling baby, he ensured the door was always safely closed when entering / exiting the property. He kept to the agreed timescale of 1.5 days and he worked very hard throughout. He noticed there was an imperfection with the loft ladder he was installing and replaced it. The overall quality of work in the loft is amazing. It has allowed me to have so much more storage space in my house. The work looks high quality and made to last. After he had finished, he gave me a full demonstration of how the loft ladder worked and ensured I was satisfied with his workmanship. I am so happy that I went with Glen to carry out these works.

Glen was very polite and professional from the start. He was always punctual for his appointments and arrived with a smile on his face! When he originally came to quote for the works, he explained my options clearly in a way that I could understand and discussed the pricing differences. I did not feel that at any point he was being pushy or focussing on "making a hard sell" He adjusted the quote once I changed my mind and agreed a suitable date which worked well with myself and my family requirements. He was always respectful of my property and kept the area clean and tidy and protected my carpets. As I have a house-cat and a small crawling baby, he ensured the door was always safely closed when entering / exiting the property. He kept to the agreed timescale of 1.5 days and he worked very hard throughout. He noticed there was an imperfection with the loft ladder he was installing and replaced it. The overall quality of work in the loft is amazing. It has allowed me to have so much more storage space in my house. The work looks high quality and made to last. After he had finished, he gave me a full demonstration of how the loft ladder worked and ensured I was satisfied with his workmanship. I am so happy that I went with Glen to carry out these works.

The work carried out was to add loft boarding for additional storage space. Prior to the work starting Glen gave us a full run through of all available options which really helped us decide what we actually required. Glen arrived promptly each morning and worked tirelessly despite the very warm weather. The quality of the work is superb, a real attention to detail and a real sense of workmanship in the job carried out and we couldn’t be happier. It’s a real game changer in terms of storage in our house and I would recommend this to anyone who has storage issues and in particular Glen who took great pride in the works carried out. Glen was very professional, polite and a really great guy and it was pleasure having him working in our house. This addition to our home will be enjoyed for many years to come. Thanks Glen!!

Needed a loft hatch moved/widened. Glen took time to explain all options and costs. Glen was professional courteous and punctual. From beginning to end Glen explained and demonstrated all aspects of the work in uncomplicated language that left me in no doubt about the process. No hidden costs and on the day of fitting Glen was on time, considerate and tidy. I would definitely recommend Glen and this company.

Glen called within a day of requesting a quote online. He called to the property within a couple of days. He gave me a written quote, no pressure. Very professional, on time. He fitted a loft ladder a couple of weeks later. Again, on time. Tidy, professional and no questions too much trouble. I have now booked him to board the loft out completely. Very happy with service and price.

Glen did a great job enlarging the loft hatch ,and fitting 3sectioned aluminium ladders . Would recommend

Glen was very efficient and very tidy. Did a great job installing loft boarding above insulation and a loft ladder into a new build property. Would 100% recommend.

Glen carried out the work which he quoted me for several weeks ago. Time delay between quote and work completed was my choice not company's. Work carried out and completed today as planned. Glen ( workman) was very friendly, polite and professional. Left everything clean and tidy. Glen demonstrated to me how everything works and then guided me to ensure I felt confident, and safe to use the ladder. Definitely recommend this company.

Glen made our loft hatch bigger, installed a wooden ladder and boarded out half our loft. He gave us by far the best quote we received and also was such a great guy. I would highly recommend and will definitely be using him again for the other half of our loft. The work he carried out is top quality.

Very happy with the work done by Glen. From getting the quote in the first instance, he was polite and informative throughout. He answered all my questions and completed the work on time an on budget. The loft was previously part-boarded and, having discussed the options with Glen, we had it raised, fully boarded and shelves installed. We have increased the amount of storage space by four times, at least! Throughout the job, Glen was considerate and helpful. Would happily recommend him and his workmanship to friends and family. There were no hidden surprises with the cost either. The job was quoted for and that was the price we paid. The work was completed in 2.5 days - which was exactly as promised.

Glen visited to carry out the survey for our Loft ladder and new hatch, I couldn't be at home, but my wife met Glen and was very pleased with how professional, friendly and polite he was. 2 weeks after agreeing the quote Glen arrived today at exactly the time that was agreed and carried out the install. Work was carried out without a hitch and for the price agreed even though there were some level discrepancies. No mess left at all, if Glen hadn't of given me the demonstration of the loft ladder I wouldn't have known he had been. I would highly recommend Glen from Access4Lofts without a second thought.

What Glen describes about his work is exactly what he does. The whole process was so easy, from me contacting the admin team initially, to the work being completed by Glen. Glen was professional, polite, and took time to explain when I wasn't quite sure what he was trying to convey. For such a messy job he worked extremely cleanly. I have no hesitation in recommending Glen if you need your loft hatch moved to a different part of the ceiling.

Glen recently boarded our loft, fitting a new hatch and ladder at the same time. When he initially surveyed our loft space he paid great attention to our requirements, breaking down our quote into multiple options so we could make the right decision for our needs and budget. When work started, Glen was always on time, working efficiently and tidily, ensuring the safety of my family and pets throughout and always maintaining a friendly disposition. I am extremely happy with the end result, and would not hesitate to recommend Glen to anyone looking to have loft work done!