Endorsed by Which?

Access4Lofts St Austell

5.0

52 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

About

Creating space the easy way!

My name is Grant and I’m your St Austell based loft ladder installation expert. I can help you utilise your loft space by providing quick, easy and affordable loft access and storage solutions.

I can install a loft ladder, loft hatch, loft boarding, insulate and even put in a light, often in just 1 day – no mess, no fuss, just easy access to all that lovely storage space.

I offer a free quotation service with no high pressure sales and better still I don’t blind you with science or give you an approximate price and then add on extras – all my quotes are followed up in writing the very next day and I provide a Lifetime Guarantee on all my work!

What we do

  • Loft Ladders

  • Loft and property converters

    • Loft Insulation
  • More Services

    • loft hatch
    • loft boarding
    • loft lights
    • loft shelving
    • loft storage

Customer reviews

Why you can trust these reviews

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5.0
52 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Great quality, quick, clean and tidy
Customer Service
Quality
Value
Loft boarded, shelving fitted, loft ladder installed, Excellent quality of work and product, Quick, efficient, clean and tidy Would definitely recommend
Customer in Cornwall Posted on 21/11/2024 , work completed 18/11/2024
Sliding loft ladder and roof boarding
Customer Service
Quality
Value
From start to finish the installation of a loft ladder, 3 pieces were fitted by Dave and Olly super efficiently. The survey was straightforward and carried out professionally by Dave. The boarding was a work of art! And everything was left clean and tidy. I would not hesitate to recommend the company.
Customer in Cornwall Posted on 19/11/2024 , work completed 13/11/2024
Delighted with the service
Customer Service
Quality
Value
I’m so glad I found you! Dave that came and did my installation was so friendly, really understanding of working around my indoor cat, tidy, considerate and efficient. I’m delighted with the whole process and definitely the end result, my loft looks brilliant!
Customer in Cornwall Posted on 11/10/2024 , work completed 07/10/2024
Excellent service
Customer Service
Quality
Value
Very pleased with the service from Access4Lofts St Austell, we had the loft boarded out and with a light and ladder installed. They managed to come round and install it within a week of giving us a quote and the quality of the work was very nice. The installers were very professional and left the place spotless afterwards, I would definitely recommend.
Customer in Cornwall Posted on 13/09/2024 , work completed 13/09/2024
Loft storage and access upgrade
Customer Service
Quality
Value
We needed better access for our loft with a more secure loft ladder. Two extremely hard working guys finished the job in less than a day. They also fitted storage shelving and replaced the flooring. To make the hatch bigger they even moved the hall light without leaving any trace that we had had work done on the loft.
Customer in Cornwall Posted on 02/09/2024 , work completed 15/08/2024
Access 4 Lofts
Customer Service
Quality
Value
The work was done very professionally,the quality of the workmanship was excellent and the price was very reasonable,I am delighted with the end result.
Customer in Cornwall Posted on 15/08/2024 , work completed 13/08/2024
Loft work
Customer Service
Quality
Value
Very good job from start to finish arrived on time put down mats and blankets and got on with the job .
Customer in Cornwall Posted on 06/06/2024 , work completed 23/05/2024
Excellent service. Amazing results
Customer Service
Quality
Value
I am so pleased with the work undertaken - installation of hatch and loft boarding. The whole process was faultless from start to finish. I received detailed costed options to consider. Communication was excellent throughout. Work was scheduled and completed on time and no mess left. I highly recommend Access4Lofts.
Customer in Cornwall Posted on 06/06/2024 , work completed 05/06/2024
Excellent service throughout from all teams
Customer Service
Quality
Value
Initial contact was very good, no pressure to have a survey but happy to answer questions on the products. Once the survey was booked, the surveyor arrived punctually at a convenient time. He took time to consider the loft layout and the access requirements offering different options. We received the quote the next day with the options as discussed. Contact with the office was always excellent and once the installation date was agreed they kept us up to date. On the installation date they arrived as agreed. They took care to protect the area and confirmed again how we wanted the loft area boarded. They were very polite and friendly. The area was left clean and they went through the loft ladder mechanism, the guarantee and checked we were happy before they left. The office did a follow up call to check we were satisfied. We would definitely recommend this very professional company, it was a pleasure to work with them.
Customer in Cornwall Posted on 22/05/2024 , work completed 20/05/2024
A happy customer
Customer Service
Quality
Value
Access for lofts were an excellent company to deal with. A very honest and straightforward salesman and a job well done. Tidy as well.
Customer in Cornwall Posted on 13/05/2024 , work completed 01/04/2024
Exceeded expectations
Customer Service
Quality
Value
I love to be able to send a review about a company which exceeds all expectations and from the moment Grant arrived to complete his initial survey to the completion of the installation we were delighted with all aspects of the work. The quality of the finished work was exceptional and the professionalism of everyone involved exemplary. We highly recommend Access for Lofts as a company that deliver quality at a very competitive price.
Customer in Cornwall Posted on 07/05/2024 , work completed 03/05/2024
Get booked in!
Customer Service
Quality
Value
Superb service from Grant and his team, and we're looking forward to use the newly installed loft space—thanks all!
Customer in Cornwall Posted on 11/04/2024 , work completed 10/04/2024
Would highly recommend
Customer Service
Quality
Value
Very high quality of work plus being efficient, friendly and punctual. If I had another loft needing access I would use them again
Customer in Cornwall Posted on 08/04/2024 , work completed 05/04/2024
Excellent work
Customer Service
Quality
Value
I was very pleased with the work carried out by Access4Lofts, having recently downsized we were desperate to utilise our loft space for storage, Access4lofts gave us a good price and have done a brilliant job boarding the loft and providing easy access. The work was done on time and by a very professional friendly helpful team, I am very pleased with the completed work and can highly recommend them.
Customer in Cornwall Posted on 15/03/2024 , work completed 14/03/2024
Great work by Access4Lofts St Austell
Customer Service
Quality
Value
Access4Lofts St Austell recently boarded our loft. We are incredibly pleased with the work they carried out and highly recommend them.
Customer in Cornwall Posted on 12/03/2024 , work completed 22/02/2024
Stands out as an excellent supplier
Customer Service
Quality
Value
Fantastic and very professional team. They arrived on time, explained what was happening, and then worked quickly and effectively to finish on-time. The finished product looks neat, and feels like a quality installation. Hopefully we’ll even save some money now that we have a deep blanket of insulation in place! We also appreciated the capability to deliver a few additional extras specific to our installation: moving lights and disposing of an old water tank in the loft. I was particularly glad they could do this all in-house, without us having to arrange for this to be done separately, as other suppliers had requested. In fact the whole process was great, starting out with arriving on time to give the quote in the first place! I’ve already recommended the company to a friend. If I had other lofts I needed access to, I’d be calling these guys.
Customer in Cornwall Posted on 07/02/2024 , work completed 23/01/2024
Great Job Done
Customer Service
Quality
Value
Great service. Sturdy product and installed quickly . One happy bunny should have done it years ago.
Customer in Cornwall Posted on 13/01/2024 , work completed 10/01/2024
Professional from start to finish
Customer Service
Quality
Value
We have recently had a loft hatch, loft ladder and partial boarding of our loft done by Access4Lofts. They have been very professional from the point of surveying the loft, to the installation. Very happy with the work and highly recommend.
Customer in Cornwall Posted on 18/12/2023 , work completed 07/12/2023
Excellent service and quality of work
Customer Service
Quality
Value
Grant first travelled considerable distance to undertake a consultation and was able to advise on a number of issues with the loft, such as insulation, ventilation, ladder and hatch access and storage options. ( I had struggled to find a firm that could do that). Grant was personable, open and most importantly listened, and tailored his quotation to my specific requirements and budget. Grant's team completed the work as planned, with minimum fuss, on time. When I was invited to inspect the work I was wowed by the difference it had made, how robust the installation was and the quality of the work. I am over the moon with the finished product and we are already able to use the loft for much needed additional storage as access is now safe and easy. The additional loft insulation has mad a big difference to the house which is considerably warmer. Thanks Grant and his team. Best Rob Mead
Customer in Cornwall Posted on 18/12/2023 , work completed 14/12/2023
Excellent work
Customer Service
Quality
Value
Honestly quite stunned. In a world in which we are constantly warned about being ripped off, etc. this was a huge relief. Installer quiet, efficient, left the area he'd worked in as if nothing had been done to make any mess! The result is in use and all works well, looks good. Excellent, no hesitation in writing this report.
Customer in Cornwall Posted on 01/12/2023 , work completed 28/11/2023
Excellent service
Customer Service
Quality
Value
From start to finish from my initial enquiry to the completion of the work, the firm was very efficient. The two workmen, Zac and Dave were very polite and very efficient. Also tidied everything up after their work.
Which? Trusted Traders Consumer Posted on 27/11/2023 , work completed 22/11/2023
Loft and hatch
Customer Service
Quality
Value
Work carried out by a very professional young man Zac. Very friendly, the end job it's excelente 5*. For a very reasonable price gained a huge extra room. Thanks to the Access4lofts.
Customer in Cornwall Posted on 27/10/2023 , work completed 20/10/2023
great work at a good price
Customer Service
Quality
Value
Really nice man who completed the insulation of my loft. Arrived on time and was finished earlier than expected
Customer in Devon Posted on 27/09/2023 , work completed 22/09/2023
Well recommended
Customer Service
Quality
Value
They arrived on time and finished on time. Didn't leave any mess and will recommend to other people which I've already done.
Which? Trusted Traders Consumer Posted on 27/09/2023 , work completed 15/09/2023
Nice and easy
Customer Service
Quality
Value
Grant was a very nice and helpful man, nothing was too much trouble. Even the dog liked him.
Which? Trusted Traders Consumer Posted on 13/09/2023 , work completed 06/09/2023
Excellent advice and service.
Customer Service
Quality
Value
The work carried out was to widen the loft hatch, install a loft ladder and board the centre of the loft area. Grant was professional from the first visit right through to the installation. The job was discussed to get the best possible outcome to suit my needs. Grant and Zack worked well and were excellent. The property was protected with dust sheets and they kept everything clean and tidy as they went along and on leaving. The work was all finished within one day. I would be happy to recommend them to anyone.
Which? Trusted Traders Consumer Posted on 16/08/2023 , work completed 11/08/2023
More than satisfied with the work done
Customer Service
Quality
Value
Excellent service from start to finish. Grant and his team did a superb job and I would not hesitate to recommend Access4Lofts further.
Paul in Cornwall Posted on 20/07/2023 , work completed 12/07/2023
Loft hatch and boarding
Customer Service
Quality
Value
The lads were absolutely brilliant..always very polite and always tidied up after themselves...would highly recommend...the work they done was first class..well worth the price ...thankyou
Customer in Cornwall Posted on 17/07/2023 , work completed 02/03/1969
loft ladder installation by Grant Coles from St Austell Access 4 lofts
Customer Service
Quality
Value
I was very impressed with Grant. He was very professional and polite, I was able to contact him at all times, he answered all my questions and queries. The service was excellent and I would recommend him to anyone
Customer in Cornwall Posted on 01/07/2023 , work completed 16/03/2023
Happy to recommend
Customer Service
Quality
Value
We were happy and satisfied with the work carried out and pleased to free up some storage space in our loft. The process from beginning to end was straightforward with no hard sell. We would happily recommend this company to others.
Customer in Cornwall Posted on 31/05/2023 , work completed 24/05/2023
Excellent work
Customer Service
Quality
Value
I am delighted with my new loft hatch, which was installed in a morning with the minimum of fuss. All mess was cleared away and I could not be more pleased with the finished result. So pleased I have just accepted a quotation from the same company to upgrade my lost insulation.
Customer in Cornwall Posted on 28/04/2023 , work completed 21/04/2023
Great Service
Customer Service
Quality
Value
From the survey through quote and installation a great service provided. Advice given very relative. Work completed on time and cleaned up afterwards. Very pleased
Customer in Cornwall Posted on 17/04/2023 , work completed 05/04/2023
First Class Job
Customer Service
Quality
Value
Arrived as expected on time. They were very good. Clear communication and clear demonstration of the work ongoing. Cleaned up after themselves. Very helpful, efficient and courteous.
Which? Trusted Traders Consumer Posted on 16/02/2023 , work completed 10/02/2023
Great work and reliable, very happy with the service and work!
Customer Service
Quality
Value
Great work and reliable, very happy with the service and work! My loft looks great and was able to use it for storage
Carolina in Cornwall Posted on 14/02/2023 , work completed 11/02/2023
Access4Lofts St Austell
Customer Service
Quality
Value
Access4Lofts St Austell arrived on time, were efficient in their work and ensured the work was to my satisfaction. They're a good outfit and I'd recommend them to others.
Customer in Cornwall Posted on 23/11/2022 , work completed 22/11/2022
Professional & quality
Customer Service
Quality
Value
Grant & Toby were extremely professional and respectful of our property. They turned up on time, gave good advice and provided a quality service. They left the property clean and ensured we understood how to work the new loft ladder. Can't fault them at all. Would definitely recommend and use them again.
(your username) Posted on 12/10/2022 , work completed 10/10/2022
Excellent service
Customer Service
Quality
Value
The installer did a very good job and provided a very useful space for us in our loft
Which? Trusted Traders Consumer Posted on 06/10/2022 , work completed 28/09/2022
Excellent, clean and tidy work
Customer Service
Quality
Value
The fitter arrived promptly, he was friendly and got to work straight away. I left him at the property for the day, came home to a perfectly installed loft hatch and my home was clean and tidy just as i had left it. Trustworthy, efficient service. Would highly recommend
Customer in Devon Posted on 01/09/2022 , work completed 25/08/2022
Professional, value-for-money, top quality work by a friendly helpful company
Customer Service
Quality
Value
I neede the loft hatch relocating, a ladder installed and partial floor boarded. Grant came round and talked through the options and sent me a couple of quotes. I chose a wooden ladder with handrail, it wasn't much more expensive than the aluminium ladder but was in more keeping with my old cottage. They came when they said they would,bdid a professional top quality job in 2 days, and took time to show me how the ladder worked. They put dust sheets down where they were working and through the house and hoovered up afterw ards. Fab job, great workmen, top company!
Customer in Cornwall Posted on 13/08/2022 , work completed 22/07/2022
Loft reclaimed
Customer Service
Quality
Value
I have had several lofts reclaimed for storage but this was by far and away the best ever, and not the most expensive either. The insulated cladding is top notch, the boarding is excellent and the wooden ladder a huge bonus with it's extra handrails - making the access so much easier. The guys even went the extra mile and added better lighting and sockets, The job wasn't without it's snags but Grant rose to the occasion and dealt with things in his usual cheery manner. Added to this they left everything very clean and tidy. I can definitely recommend this team.
Customer in Cornwall Posted on 26/07/2022 , work completed 14/07/2022
Great product and outstanding service
Customer Service
Quality
Value
Grant delivered exactly what he promised he would. I am extremely pleased with the end result, a new deluxe wooden loft ladder and a new boarded loft floor (9 m x 2.14m). Grant noticed a small production fault with the spring on the loft ladder door so came back the following morning to fit a new replacement door. Outstanding service and a real focus on providing a high quality product.
Customer in Devon Posted on 22/07/2022 , work completed 21/07/2022
Great Work.
Customer Service
Quality
Value
Grant was extremely professional and very helpful throughout, and inspired confidence from the outset. He initially assessed our loft space and came up with some great suggestions for how it could be best developed, that we hadn’t previously considered. The work itself was finished quickly, with minimal disruption and to an extremely high standard. We are delighted with our new loft space- it has allowed us to de-clutter our house! Thank you Grant!
Customer in Cornwall Posted on 11/04/2022 , work completed 30/03/2022
Very Professional
Customer Service
Quality
Value
Grant was recommended by a relative of ours who had him board their loft. We wanted loft insulation but not foam, we contacted Grant left a message and got a prompt response he came and supplied a quote to us and arranged a convenient installation date but will no pressure or hard sell. Our loft is open to next door so at the last minute our neighbour agreed to do his so we contacted Grant and he agreed to do both on same appointment. He was running late but rang to advise of delay and revised arrival time just 25 minutes later, this was due to having to get additional materials. He used next doors loft access for ease but apparently left no mess and was very professional. A genuine tradesman who deserves recommendation.
Customer in Cornwall Posted on 06/04/2022 , work completed 01/04/2022
Excellent and professional service
Customer Service
Quality
Value
Excellent service, very friendly and efficient. Left everything tidy after the work and even diagnosed an issue I had with damp and remedied that also. Very efficient communication.
Which? Trusted Traders Consumer Posted on 24/03/2022 , work completed 11/03/2022
Excellent and highly recommended
Customer Service
Quality
Value
Summary: Grant is one of what seems to be a diminishing number of tradespeople who do what they say they're going to do when they say they were going to do it, they do it well and leave everything neat and tidy. We'd have no hesitation in recommending him. The longer version: Having been messed about by a local firm I stumbled across the Access4Lofts web site and was pleased to see there was a nearby representative. The job wasn't easy. It's a large'ish low loft consisting of multiple bays, in an 1830s cottage where nothing is straight, and the existing joists were too small to support flooring. We wanted it boarded with the boards as low as possible, the existing insulation topped up, and the rafters insulated to keep the heat out in Summer to protect the network kit that's up there. When Grant came round to view the job nothing seemed to be a problem (which was very different to our previous experience). We received a quote (not an estimate) that evening which we accepted and he started three weeks later. We arranged for the job to be completed over a couple of weeks as there was quite a bit of 'stuff' up there in multiple bays that we needed to move around as the job progressed. Grant arrived with a colleague and when they'd finished in the evenings there were no sign they'd been in the house apart from progress in the loft. We didn't need to move any of our 'stuff' in the end as it was moved for us. We're very pleased with the results.
Customer in Cornwall Posted on 18/03/2022 , work completed 15/03/2022
Excellent Service
Customer Service
Quality
Value
We were entirely satisfied with every aspect of the service done. Cleanliness, efficiency, speed.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
Excellent service
Customer Service
Quality
Value
After months trying to find someone to fit more loft insulation, I came across an advert for Access4Lofts in a local free paper. So happy with service I received. Easy to contact, an appointment made for Grant to visit to carry out a survey within a few days and work completed all within a month. Grant is very professional and experienced. He fitted all the insulation in half day and even hoovered up when he had finished. The insulation is also very good quality. Would certainly recommend.
Customer in Cornwall Posted on 13/11/2021 , work completed 11/11/2021
An Excellent Job
Customer Service
Quality
Value
Great understanding of the work by Grant. Professionally executed. Swept up without being asked and left a thoroughly satisfied customer. Would definitely recommend.
Customer in Cornwall Posted on 01/11/2021 , work completed 14/10/2021
Loft space transformed!
Customer Service
Quality
Value
Brilliant service from start to finish! We have recently re-located our boiler into the loft and felt we needed to improve the access and make the space more functional. Grant was able to arrange a visit to quote around my work schedule. He was very knowledge about options available to make the most out of our loft space. We settled on having a new loft hatch with wooden access ladder, extra insulation, boarding and shelving for extra storage. The works were scheduled promptly and he attended at we had arranged. Grant even went the extra mile of considering how would be easiest for me to access the loft-space from the top of the ladder. Our loft was a space that I never ventured into but now I feel confident to utilise this space for extra storage and accessing our boiler if needs be. Grant was very professional throughout the process and I wouldn't hesitate to recommend him to family / friends.
Customer in Cornwall Posted on 30/10/2021 , work completed 30/09/2021
Enjoy your loft space - at last we certainly are.
Customer Service
Quality
Value
Being older we were finding access to our loft increasingly difficult. We contacted Access4Lofts to discuss the idea of an electric loft ladder. Having contacted our local Access4Lofts trader in St. Austell, Grant Coles, in September - by October it was installed. We were not pressured or hurried with any questions we had. The quote given was the one we paid. On the day of installation, and arriving right on time, the work was carried out very efficiently and as quietly as it was possible. The new frame around the access was kindly painted to match, a detail we hadn't expected. Our hall carpet was covered and left cleaner, I think, than it was before ! We are absolutely delighted with the ease of the new electric loft ladder. Attention to detail, a pleasant and helpful manner is what makes a trader remembered, recommended and outstanding. This is exactly what we found with this trader.
Customer in Cornwall Posted on 25/10/2021 , work completed 20/10/2021
Exceptional Customer Experience provided by Access4lofts St Austell
Customer Service
Quality
Value
Efficient, friendly, professional timely and superb workmanship and customer skills thank you so much we highly recommended you.
Anthony in Cornwall Posted on 13/10/2021 , work completed 13/10/2021
A terrific job
Customer Service
Quality
Value
I have never had a contractor who worked as hard as Grant, he was like a beaver. Our house is 250 years old and the loft is cramped, very hot and dusty and has a huge TV aerial in the middle of it but Grant worked around all the problems. How he completed the work to such a high standard and on time I’ll never know. He has left us with a safe useable storage area that we can access easily and with a repositioned loft ladder that works much easier than before he arrived. Thank you Grant, you're more than welcome for another cup of tea at any time.
Customer in Cornwall Posted on 04/09/2021 , work completed 03/09/2021