Access4Lofts Sutton Coldfield

Fantastic job guys. Thanks again 👍Explained how to use the ladders thoroughly & left no mess. Definitely recommend them!

Nathan and Lionel were completely professional at all times and worked so hard and were so conscientious about everything they did. Carefully laying sheets on all the walkways before starting work, taking their shoes off. Apart from the noise (which they can't do anything about!) we wouldn't have known they were here and they tidied up at the end of the day perfectly. I was expecting so much mess and dust but they hoovered up and tidied everything so you would never know we'd had work done. The loft finish is excellent - they've worked so hard and done such a good job. They were helpful from the very beginning; answering all of our questions and getting back to us really quickly. Since they have finished they have also responded to a couple of things we have asked really quickly so the aftercare has been brilliant. There was also rubbish left from the last homeowners. They bought all of this down for us and stacked it neatly on the drive so we could to the tip. We have been so impressed and have already recommended them to my mom and dad. And they are lovely guys too! Thank you so much

Nathan Gray advised it would be done in 1.5 days max! Started on 13/08/21 & finished on 19/08/21 at 00:02 am! Nathan had sub-contracted the job to a complete novice, an unprofessional, disrespectful, person & we never saw Nathan again after Friday!Lionel(sub-contractor)didn't board to the eaves as agreed & then took a week to complete the job. Nathan was unreachable. My husband contacted the office to complain & was later intimidated by Lionel(in our home)saying he didn't like being complained about! Throughout our tiny 2 bed house was covered in mess. I'm heavily pregnant & the loft storage was all around the house & the hairy insulation was constantly floating in the air! Lionel did not start the day before 7 pm & then constantly left for hours at a time. He ran out of staples which he only purchased the day before only 2.5 miles from my home but it took him 2hours to get back. On the 5th day, my husband literally begged him to at least close the hatch to stop the mess! The boards installed are super creaky, the membrane looks like a wild animal shredded it. It was also applied over existing 3mm boards(supposed to be removed)which were damp/warped & hanging loose in places! They did nothing in our loft that is anywhere near the standard they advertise online. Damaged our bathroom door which is now resisting to close & got paint on another door! Though neither of them had a leg to stand on they were still always ready to insult & make irrelevant remarks.Disgusting practice!

Since we moved from a big house to a small house, we do not have enough space, but Nathan has transformed our loft into a lovely storage at a reasonable price. We love our loft and are 100% satisfied. Nathan was reliable, punctual, polite, friendly, neat and tidy. He was very prompt to answer our phone calls and emails. My husband and I are absolutely delighted with the outcome and would like to thank Nathan for the fantastic work he has done for us. We greatly appreciate his hard work and would highly recommend Nathan to anyone looking for a loft project.

Excellent job of adding flooring and ladder to our garage roof space. Quick and tidy work, exactly as the quote indicated, polite and punctual. Thank-you.

We are extremely pleased with our new loft hatch and ladders. The fitter was very conscientious and extremely respectful of our home. I would recommend them to anyone who asks.

A thoroughly professional and friendly service from the quotation stage through to completion of the job. Requirements were listened to and there was no attempt of a hard sell, simply what options we had for the job being requested. The process of booking the job was straightforward and the team arrived at the time they said they would, which is always a good sign. They made every effort to ensure the area in which they were working was kept clean, disposing of any waste and even vacuuming the area at the end of the day. Really impressed with the work carried out but more so with Nathan’s attitude, friendly demeanour and professionalism.

I am very happy with work which was done on 24/06/21 access4loft worked the date which suited me. They were on time very polite. I would recommend Access4loft to anybody. My loft looks very good so much space.