Access4Lofts Sutton Coldfield

A representative of the company came out to give us a quote for having a loft ladder and light fitted in our loft. We were very impressed with the way in which the representative explained the different styles of loft ladder. We made our choice and were happy with the quote for the work to be carried out. On the day of fitting, Nathan came along at the agreed time and put down dust sheets to protect our carpets and floors. He carried out the work of installing the loft ladder and the light in our loft with very minimal disruption, none at all in fact as when the job was complete he vacuumed our hall stairs and landing to make sure that everything was left as he found it when he arrived. We were really impressed with both the level of helpfulness in choosing the right ladder for our location, the communication between ourselves and the company and the quality of work carried out. Top marks for this company.

Had Access4Lofts to enlarge hatch, replace door and install new safety ladder. Arrived on time, got on with job, left everything clean. Explained operation of ladder and hatch. Would recommend to anyone, 100% satisfied.

We got access4lofts to come give us a quote and was very happy with the visit, information given and what choices and quote. Had part of loft boarded with the opening made bigger and a ladder attached. We then 6 months later have had the one side of loft completed. So happy with the work great polite and tidy workman and would recommend access4lofts to anyone

Nathan came to our house to install insulation, he was on time, tidy and got on with the job. Work was good, we are please with him and the work would certainly recommend him.

Arrived on time for both the survey and installation. Professional, polite and respectful. Top job done by top guys.

Fantastic job guys. Thanks again 👍Explained how to use the ladders thoroughly & left no mess. Definitely recommend them!

Nathan and Lionel were completely professional at all times and worked so hard and were so conscientious about everything they did. Carefully laying sheets on all the walkways before starting work, taking their shoes off. Apart from the noise (which they can't do anything about!) we wouldn't have known they were here and they tidied up at the end of the day perfectly. I was expecting so much mess and dust but they hoovered up and tidied everything so you would never know we'd had work done. The loft finish is excellent - they've worked so hard and done such a good job. They were helpful from the very beginning; answering all of our questions and getting back to us really quickly. Since they have finished they have also responded to a couple of things we have asked really quickly so the aftercare has been brilliant. There was also rubbish left from the last homeowners. They bought all of this down for us and stacked it neatly on the drive so we could to the tip. We have been so impressed and have already recommended them to my mom and dad. And they are lovely guys too! Thank you so much

Nathan Gray advised it would be done in 1.5 days max! Started on 13/08/21 & finished on 19/08/21 at 00:02 am! Nathan had sub-contracted the job to a complete novice, an unprofessional, disrespectful, person & we never saw Nathan again after Friday!Lionel(sub-contractor)didn't board to the eaves as agreed & then took a week to complete the job. Nathan was unreachable. My husband contacted the office to complain & was later intimidated by Lionel(in our home)saying he didn't like being complained about! Throughout our tiny 2 bed house was covered in mess. I'm heavily pregnant & the loft storage was all around the house & the hairy insulation was constantly floating in the air! Lionel did not start the day before 7 pm & then constantly left for hours at a time. He ran out of staples which he only purchased the day before only 2.5 miles from my home but it took him 2hours to get back. On the 5th day, my husband literally begged him to at least close the hatch to stop the mess! The boards installed are super creaky, the membrane looks like a wild animal shredded it. It was also applied over existing 3mm boards(supposed to be removed)which were damp/warped & hanging loose in places! They did nothing in our loft that is anywhere near the standard they advertise online. Damaged our bathroom door which is now resisting to close & got paint on another door! Though neither of them had a leg to stand on they were still always ready to insult & make irrelevant remarks.Disgusting practice!

Since we moved from a big house to a small house, we do not have enough space, but Nathan has transformed our loft into a lovely storage at a reasonable price. We love our loft and are 100% satisfied. Nathan was reliable, punctual, polite, friendly, neat and tidy. He was very prompt to answer our phone calls and emails. My husband and I are absolutely delighted with the outcome and would like to thank Nathan for the fantastic work he has done for us. We greatly appreciate his hard work and would highly recommend Nathan to anyone looking for a loft project.