Absolutely Brilliant - really pleased!
First of all Josh is the most respectful and polite tradesman, that is a dream to have in your home. Our job was not easy as our front door broke meaning he had to bring everything round the side, he cracked on and didn’t complain but also worked immaculately all the way through then at the end of day hoovered through his path. Dust sheets were laid everywhere even though we told him it didn’t matter as we were ripping up carpets etc in the next couple of days! Then, let’s get onto the job itself - absolutely brilliant, seamless joints, solid, sturdy and works perfectly, the light installed is fab quality, lovely and bright and also very economical! 110% satisfied and would recommend him to anyone without a shadow of a doubt!
Customer in Hertfordshire
Posted on 30/10/2024
(Reviewer did not use service)
Recommended
Would not recommend Access4Lofts Watford
Contracted to fit loft hatch, loft ladder & clearance. After fitting, franchisee presented an invoice higher than that agreed. Honoured original price when challenged. Unable to pay as card reader not charged so he had to return for payment. Unfortunately he again failed to charge the reader so had to return a third time before we could pay. Ladder not securely or safely fitted, hatch catch kept failing & joist cut into but not reinforced. Blamed the nominal thickness of the board he had used for the hatch for the catch issues. Ignoring our concerns, his solution was to pack under the catch with offcuts. The ‘repair’ failed. He returned to replace the hatch with heavier board. It appears regulations require he should have used the thicker (more expensive?) board in the first place. The catch continued to fail, necessitating balancing on a ladder at the head of the stairs to repair it ourselves. His efforts to reinforce the beam were also inadequate He became increasingly aggressive, tetchy & rude with each contact as we tried to have matters resolved, until we had to consider whether it was safe to continue dealings. Having raised issues with Which?, the franchisor got in touch to apologise for the issues with the franchisee & discuss resolution. Shortcomings in the workmanship were rectified by the Operations Director meaning that finally, we have useable and crucially, safe, loft access. Would not, and have not, recommended Access4Lofts Watford.
Which? Trusted Traders Consumer
Posted on 01/10/2024
, work completed 24/11/2022
Loft ladder installation
The service Josh provided was excellent with the work carried out to a very high standard. Josh was friendly and kept us updated on how the installation was progressing. We are very pleased with the final result.
Customer in Greater London
Posted on 15/09/2024
, work completed 09/09/2024
Recommended
Excellent Work
Josh attended our address a couple of times to check out work required. On 10th September, he attended and partially boarded loft area and installed a light. Work was carried out quickly and efficiently after which Josh tidied up and removed excess materials. He was polite and knowledgeable regarding the project. Would recommend to anyone considering having similar work carried out.
Customer in Hertfordshire
Posted on 10/09/2024
, work completed 04/09/2024
Recommended
Loft Insulation
Josh has been a pleasure to deal with. Great communication, great attitude, nothing too much trouble and a very neat installation of loft insulation . Thank you Josh and your colleague who helped you.
Customer in Hertfordshire
Posted on 05/09/2024
, work completed 29/08/2024
Recommended
Great loft ladder installation
I have wanted a loft ladder for years, came across the advert for Access4Lofts. Josh responded immediately, booked a date for measuring up, came on time, advised on choices. I received my quote later that day and then booked in. Josh arrived prompt, laid dust sheets and got on with it, a mate came to help. So pleased with the whole service, didn’t even have to hoover after, or clear my loft! A truly first class service. No hesitation in recommending
Customer in Hertfordshire
Posted on 19/08/2024
, work completed 19/07/2024
Recommended
Highly recommended
Josh was professional, knowledgeable and above all, friendly. I would definitely recommend him to anyone who wants a job done expertly in a unpessured way. Highly impressed. Thank you
Customer in Hertfordshire
Posted on 02/06/2024
, work completed 24/05/2024
Recommended
Highly recommend
Joshua fit a new loft hatch and loft ladder for us. He provided a great, friendly and helpful service. Everything was completed as promised and he advised on what he thought best for our requirement. Wouldn't hesitate to recommend!
Customer in Hertfordshire
Posted on 15/05/2024
, work completed 15/03/2024
Recommended
Loft Insulation and Boarding
Joshua and his colleague upgraded the loft isulation,boarded over where rquired and insulated the outer shell of my son's bedroom in the loft.He carried out essential work and understood the loft space had to ventilate.I obtained 3 quotes and his was the most competative but we chose him because he inspired confidence and certainly lived up to expectations.I would not hesitate to recommend him.
Customer in Hertfordshire
Posted on 03/05/2024
, work completed 29/04/2024
Recommended
Access 4 lofts
Joshua was extremely professional and I would use him again without a second thought. His workmanship was first rate and he even tidy up the area in the loft before he left fantastic
Customer in Hertfordshire
Posted on 03/04/2024
, work completed 27/03/2024
Recommended
Highly recommend this company
Fantastic job, Joshua of Watford Access for Lofts went above and beyond, on installing he found electrical wires which could have caused and fire and fixed these. The job was done quickly and with no mess at all. Have a great loft space and new ladder. Would definitely recommend them to anyone price was really good as well.
Customer in Hertfordshire
Posted on 30/11/2023
, work completed 28/11/2023
Recommended
Access 4 lofts
Josh and his partner were polite on time and done a excellent job would recommend yo anybody who wonts extra loft space.
Customer in Hertfordshire
Posted on 11/11/2023
, work completed 06/11/2023
Recommended
Replacement loft ladder
Excellent work and very pleased with my new loft ladder which was fitted quickly. From the initial contact that I made with the company to the final installation I can’t fault the service. Josh arrived on time and, prior to that, I was kept up to date either by a phone call, message or email. Would highly recommend Josh and the company.
Customer in Hertfordshire
Posted on 09/11/2023
, work completed 02/11/2023
Recommended
Fast but never furious
From the day Josh arrived to estimate the job to the minute he finished installing our new loft ladder he was a pleasure to deal with. He was quick, quiet and courteous and he left our house tidier than he found it. I'm very pleased we chose him and for the record his very reasonable quote was almost half of what another company wanted to install an identical ladder.
Customer in Hertfordshire
Posted on 31/10/2023
(Reviewer did not use service)
Recommended
Excellent, efficient and courteous
Punctual, polite, efficient. Could ask for nothing more. Very good explanation of how to work the new ladder. Warmly recommended without any reservation.
Customer in Greater London
Posted on 25/10/2023
, work completed 19/10/2023
Recommended
New extendable loft ladder
Josh fitted a new extending loft ladder in our existing loft hatch, which was a non-standard size and height. He was timely, friendly and professional and offered a solution that retained our existing loft hatch (whereas others had proposed installing a new hatch) and the work was cost effective.
Customer in Hertfordshire
Posted on 05/09/2023
, work completed 14/06/2023
Recommended
Fully recommend
Joshua and his team provided a great service. They were prompt on time, very informative with what works were being carried out and cleaned up after themselves. The loft boarding looks great and I can’t wait to use it! Highly recommended
Customer in Hertfordshire
Posted on 10/08/2023
, work completed 08/08/2023
Recommended
Great service
Josh completed a new loft hatch for me. He was professional, courteous and finished the job to a high standard. I would recommend him highly.
Carloline in Greater London
Posted on 26/01/2023
, work completed 11/01/2023
Recommended
Loft ladder (telescopic) and small amount of extra boarding quoted for and fitted smoothly and in good time
Josh was able to provide a quote quickly and also do the work before Christmas. He was very punctual on both visits. I'm very pleased with the loft ladder: it's sturdy, easy to use and fits well in a difficult space, due to the loft beams. The extra loft boarding for a modest cost is also extremely helpful, both with accessing the loft and having items ready near to the hatch to take up and down. The overall cost was very competitive, compared to another local installer. Some bits and sawdust left in loft, which I cleaned up myself with a hand-held vacuum cleaner.
Customer in Hertfordshire
Posted on 13/12/2022
, work completed 05/12/2022
Recommended
Good work completed as promised.
A prompt quote was provided and the work completed within the promised timescale. Josh installed our new loft ladder entirely to our satisfaction, was friendly and explained how to operate before leaving the area clean and tidy.
Customer in Hertfordshire
Posted on 15/11/2022
, work completed 07/11/2022
Recommended
A Rolls Royce Job
Josh enlarged the hatch opening to my loft; partially boarded the loft space; and replaced and moved the light. The work was finished to a high standard; boarding that was put down some years ago in another part of the loft actually looks quite naff in comparison. I found him quite personable, polite and helpful. I would have no hesitation in recommending him.
Customer in Hertfordshire
Posted on 12/11/2022
, work completed 10/11/2022
Recommended
Loft ladder installation
This is a very professional company, they came on time and did the job well. Very tidy workers. Joshua takes a pride in his work and I would highly recommend other customers to use their services.
Which? Trusted Traders Consumer
Posted on 13/10/2022
, work completed 04/10/2022
Recommended
Replacement loft ladder
Very efficient, reliable service from Josh at Access4Lofts replacing my existing old loft ladder. From first call to installation was fast with great communication at every step. The job was completed to agreed schedule and budget. Once the job was completed, you'd not know he'd been except that I have a lovely new working ladder - the place was spotless and the work finished to a very high standard. Would highly recommend - Josh is polite, professional and efficient.
Customer in Hertfordshire
Posted on 19/07/2022
, work completed 08/07/2022
Recommended