Excellent company to deal with
We have just had solar panels, battery and EV charger installed by Ace Solar. They have been an excellent company to deal with. The quotation we were given was the price that we paid. The installers have been efficient and friendly and the standard of work has been exemplary. Also, the support we have received from an administrative point of view has been above and beyond what we would normally expect. We would not hesitate to recommend Ace Solar to anybody considering having this type of work done
Customer in Shropshire
Posted on 26/11/2024
, work completed 26/11/2024
Recommended
Thank you Ace Electrical
I was recommended Ace Electrical by a local friend who had no hesitation in singing their praises. I was not disappointed. Every time I rang or emailed, my enquiry was immediately answered. I wanted to buy a battery, (I already had Solar Panels). The process was very thorough. We looked at several options. All were applied for from the National Grid and I ended up buying the biggest battery I was allowed to install. My wife and I both drive electric cars, so I use the Octopus Intelligent Go Tariff. I fill the battery with electricity during the night hours at currently 8p/KW (includes the VAT), and use it during the day. This is a considerable saving. Lucy in the office was patient, polite and extremely knowledgeable. The installation team were also very efficient. To date, all has worked as it should. I am delighted and will recommend Ace Electrical to everybody who asks.
Customer in Worcestershire
Posted on 13/11/2024
, work completed 22/10/2024
Recommended
A very satisfied customer (again)
This is the second time that we have used Ace for our solar panels and battery. The price was very reasonable. They asked if they could come a week early which was very convenient to us. They could not have been more careful and considerate. All final documentation has been received and the system is working perfectly. I would not hesitate in employing them again.
Customer in Shropshire
Posted on 01/10/2024
, work completed 22/08/2023
Recommended
Highly recommended
Over 6 months on and still working without any problems. They were recommended by colleagues at work. Ace were easy to deal with, no sales pressure and gave me the confidence that I had chosen the right company. The job was started and completed on time. The work itself was very neat and the installers were polite and kept everything tidy. I would not hesitate to use Ace again or recommend them to others considering solar
Customer in Staffordshire
Posted on 20/09/2024
, work completed 28/02/2024
Recommended
Great service all round
Amazing service from enquiry to completion. My initial enquiry was answered by Lucy and there's a person with a LOT of patience, I must have asked around 50 questions through about 25 emails (and some calls) and not once did I feel like I was being a bother (or an idiot!) as she answered questions, proposed alternatives or sought advice from colleagues for a few of my more technical questions. Martin (the boss) came out and did the survey, also speaking to the electrician who was just about to rewire the whole house to make sure everything would be suitable. Having decided on the solar panels, inverter and batteries (+ a free EV charger due to a GivEnergy promotion) a date was agreed. As I was having a chimney removed prior to the panels going up Lucy arranged for the scaffolding to go up early, saving me having to pay extra for the chimney scaffolding (much appreciated). On the 1st day of installation 3 vans with 6 guys pulled up a little after 9am and by 4pm had installed everything apart from a few panels and on day two 4 of the original 6 guys reappeared, fitted the final panels and the bird protection, wired it all together, tested everything and explained what did what (and what shouldn't be touched!) and then by they were gone. Matt (the team leader), Will the main "sparks" and everyone else were all great and a credit to the company. I always do thorough research on anything that's costing me a significant amount of money and Ace Solar passed with flying colours.
Customer in Shropshire
Posted on 28/08/2024
, work completed 28/08/2024
Recommended
High standards
I have waited a few months before submitting a review and feel now is the right time. I would highly recommend ACE solar. I had got a quote approximately 3 years earlier but couldn't move forward due to family commitments. The next quote I received was pretty much the same with better quality panels, better inverter and battery. They spent time to explain the system with pros and cons thoroughly and in language that I understood. I felt confident as a result to make an informed decision. The team fitted the whole system in less than a day. Turned up on time, cleaned up, worked well together. The only neutral point I would make is that in practice I should have fitted the solar system before my heat pump and Mixergy tank. They were not experienced in the Mixergy system and I required Mixergy to come out and diagnose the issue. It was simply fixed. I would recommend ACE Solar. They are helpful, straightforward, keen on price. I would want to use them on any future electrical work I have coming up soon and I am definitely thinking about installing a car charger and further battery in the coming 24 months.
Customer in Shropshire
Posted on 22/08/2024
, work completed 30/05/2024
Recommended
Exceptional service from start to finish.
Can’t recommend Ace highly enough. From the first interaction to the completion of the work; it was a pleasure to deal with them. They’ll be the first and only ones I’ll be contacting when I need an EV charger or any further work for that matter. If you need anything Solar/electrical wise; look no further!
Customer in West Midlands
Posted on 17/08/2024
, work completed 14/08/2024
Recommended
Fantastic service from a local company, Panels are amazing!
From start to the finish i found Ace Solar's service without fault. From submitting my initial enquiry i received very friendly and warm emails, and responses to my many many questions all without hesitation. All technical queries were answered within 24 hours with a full and clear explanation which really helped to steer my decision in choosing Ace Solar. The team were very helpful with determining the type and size of system to install and are very open with you with regard expectations. The installation itself arrived at the agreed date/time and the guys got straight to it, you almost forgot they were there as they are very self sufficient. The most professional installers i have encountered in a long time. Fast forward a few days and in the final stages of the job, they again, patiently explained the system, how it worked, and how to use the app. They talked about how to get the best from the system and more importantly how to get hold of them if there are any issues. They showed me the work they had carried out and again you could tell how passionate they were and the care they had put into the job. Jobsite was very clean and the work finished to a high level. Very much a top quality job and stellar service from Ace Solar and the team who i have corresponded with by email/telephone and face to face.
Customer in West Midlands
Posted on 26/06/2024
, work completed 24/06/2024
Recommended
Excellent Professional Experts
From the moment I first reached out for a quote, through to today and receipt of all relevant warranties and certificates; Tracey and the team have been outstanding. I diligently and carefully got 10 different quotes. Each time I intentionally acted naive and uninformed on the technology and installation process. This was done to test the expertise of the team, reliably of their claims and the validity of the proposed set up and implementation. Ace… Aced it. There was a long gap (6~ months) between the initial quote and installation, this was due to some personal issues on my side. Despite my fluctuating schedule and response times, Ace remained professional and personal throughout, going above and beyond what a business can reasonably be expected to do. The installation itself was completed on time, my property both inside and out was left tidy and clean; the equipment and tech was thoroughly explained and walked through, and the follow up communication to check everything is going ok, passing certs etc. have been both timely and professional. Honestly, it’s difficult to ask for anything more from Ace, they are the exact kind of company a customer could want to work with. On a final note; I have an EV and work from home, so have high energy usage. Despite this, I cannot possibly use the amount of energy being generated (granted, it’s May). It’s early days but is already proving to be an excellent investment, and I’m pleased to know I’m doing my bit for the planet.
Customer in Shropshire
Posted on 13/05/2024
, work completed 22/04/2024
Recommended
Solar and battery install by experts
I was looking to install a solar and battery system to make the house more eco-friendly, and to reduce reliance on the volatile electricity provider market. I talked with multiple suppliers - national and local. All of whom produced similar proposals with similar quotes. The problem I found with the national providers was a lack of in-depth knowledge and expertise, as well as a reliance on sub-contractors to install. Based on a recommendation I talked with Ace, and from that first engagement they have proven to be experts in the field, great at communication and quick to resolve issues. Their design team knew the market very well, and were able to provide very balanced and informed answers to the many questions I had related to product choice / capacity. The installation team were professional, courteous, clean and quick. Their communication was excellent, making sure any schedule changes were given with good notice. Ace clearly want satisfied customers, demonstrated in their aftercare - I had a few cracked tiles as a result of the scaffolding installation - Ace had it resolved quickly and efficiently, with no overhead / hassle to me. Really pleased I chose Ace, and would highly recommend them.
Customer in Telford and Wrekin
Posted on 10/05/2024
, work completed 28/02/2024
Recommended
Ace Solar Installation
I first contacted Ace earlier in the year to obtain a quote. I personally wanted to use a local company and found Ace in Wolverhampton. I initially spoke with Lucy who I found very polite and professional to gauge when they could commence installation. Their project manager arranged a site visit to ensure everything could be installed as we wanted. The install date was set ‘literally a week later’ the installation team arrived and installed 14 no panels, inverter and battery all in one day. The next day the team arrived completed the wiring, testing and commissioning and were finished by lunch time. Good friendly crew with a good experience from start to finish. Make sure you have tea bags and biscuits 😀
Customer in West Midlands
Posted on 09/05/2024
, work completed 26/04/2024
Recommended
A+ company, highly recommend
Had ACE solar energy recommended to myself after seeing one of their installations at a customers house. I decided to reach out through their website and found the process flawless in respects of efficiency and communication, just could not fault the service. From within 3 weeks of opening their website i had a 9KW solar array on my roof! They do not mess around and deliver. As for the quality of the products after research i found that the solar system i have on my property is one if not the best on the market, British manufacturing company, i have found it performs well and also looks great! The system also come with an app for your phone to review the systems performance at any time of the day along with a desktop version that gives you boat loads of information to get you geek on! Oh the system is GivEnergy ;) The installation team were again very efficient and really nice lads and the quality of work is of a very good standard, it did not take them long to get the system in and work with you on questions you may have. The handover was very clear and full of tips to get the most out of your system. Any administration questions you have about the process, paperwork and your energy supplier meaning switching to export tariffs were answered and knowledge was great. I have already recommended ACE solar to 2 of my colleagues and they have/are getting their solar system through ACE solar. To summarise, i can not fault this company and will always recommend them.
Customer in Powys
Posted on 09/05/2024
(Reviewer did not use service)
Recommended
A great company
Ace Energy were fantastic, from the first time they quoted until they finished the job. Very professional, clean and tidy with a great team. They turned up when they said they would and finished the job on time with very little disruption to myself, my team and most importantly my customers. I would highly recommend them.
Customer in West Midlands
Posted on 09/05/2024
, work completed 07/02/2024
Recommended
Needed directing
The office staff were great, helpful and always replied in full and on time. Accounts were always correct and clear. However, the guys that fit it are not the greatest. There was shading from a tv ariel which they didnt mention when the scaff was up and had to be removed later. Some panels were better off moved out of shading from a chimney. Some panels had to be moved out of the shading from each other!! I even had to sign a disclaimer to get what I wanted, -''as many panels as possible'', on the rooves. Its been absolutely excellent ever since they came back to do the adjustments. They also, but only when asked, fitted optimisers to maximise the shaded panels. I should have researched and checked everything before the scaff was taken down as it only had to be put back up again.
Customer in West Midlands
Posted on 07/05/2024
, work completed 05/04/2024
Fantastic Solar panels and battery installation.
Fantastic company to deal with from quotes to installation. I had quite a few quotes from various companies who all gave different information and prices. Ace Solar were friendly and professional at all times. I was never rushed for a decision and never felt I was being conned (like several others). Once the contract was agreed the fitting team came on time, were professional and polite. They informed me of everything they were doing, including problems as they arose. They checked that I was happy with them and made me feel relaxed. They left no mess when they finished. The office staff were friendly and kept me informed via calls and emails. Documents were sent in one email and advice was provided on my energy tariff. They were the only company I contacted directly and this was due to them being a Which Trusted Trader and local to us. I am really happy that I chose them and totally recommend this company for Solar installations.
Customer in West Midlands
Posted on 05/05/2024
, work completed 12/04/2024
Recommended
Highly recommended
Ace Solar Energy were recommended to me by a friend. From first contact they were very knowledgeable and helpful. They offered the same equipment as Octopus but at a much more competitive price and shorter delivery time. The installation team were very flexible to my needs, and very helpful. They arrived on time, and worked tidily. There was a software problem with the inverter, and they helped to resolve it with the manufacturer very quickly. Lucy was especially helpful. Nothing was too much trouble for them. Highly recommended.
Customer in Worcestershire
Posted on 07/03/2024
, work completed 28/02/2024
Recommended
Cannot fault this company in any way
I made initial contact with Ace solar around Feb 23 but deliberately delayed a review so i could also say how my system has performed. When i first contacted Ace solar i spoke with Lucy and Tracey who were super efficient and were happy to deal with all my queries, Once a design/spec had been agreed i was given an approx install date around end of may 23. After previously speaking with other companies who were quoting me over 6 months for installation i thought 10-12 weeks at the time was very reasonable. (At the time electricity prices were going up and solar panels were in high demand) The whole system was fitted over nearly 2 days as agreed at time of order due to the amount of panels installed over 3 different roofs. The installation was carried out to a high standard and the fitters worked in polite and professional manner, answering any questions i had. My property was left exactly as they found it and all waste materials were cleared from site. The system has been working great with no issues. I had transferred to one of octopus’s tariffs which enables me to charge my batteries at a low rate and use the power throughout the day and from june til august 23 we didnt pay for any electric. I cannot recommend this company enough. From 1st contact they were excellent throughout the whole experience and i really cannot find fault with any part of the service they have provided. I will definitely use Ace solar for any future projects.
Customer in West Midlands
Posted on 25/02/2024
, work completed 31/05/2023
Recommended
Outstanding Solar PV Installation and Customer Service to Match
1,500 characters simply aren't enough to give a comprehensive account of just how impressed I have been with my experience with Ace Solar Energy. Having been reached out to by Tracey on a solar page on social media, the more I looked into this company the more I was impressed by everything I had seen. I was then contacted by Lucy after putting in my initial interest form on their website, who has been putting up with my quite frankly relentless emails with a variety of questions and requests for the past month! Nevertheless, Lucy has been an absolute star, and very clearly knows the ins and outs of what makes for excellent customer service. This has been matched by a solid installation, by a team that could be nothing less than masters at what they do, as the proof is in the pudding, as shown in both the quality of their work and their obvious passion for their profession. Not only did Matt and his installation team smash out the job (12 panels split over two aspects, plus a GivEnergy 5kW inverter and 5.2kWh battery) in just a day, but they enthusiastically answered my questions all day long whilst getting on with it. Even when it meant putting in a bit of overtime, the fellas refused to leave until the job was done. They even cleared out my guttering and put on some silicone in places where I was certain some water had been getting in since we bought our house a year ago (at no additional charge too)! I'll make the choice easy for you, choose Ace Solar Energy!!
Customer in
Posted on 20/02/2024
, work completed 20/02/2024
Recommended
Excellent work - very pleased with solar installation by Ace Solar
I am extremely happy with both the system and the whole sales / installation wirk carried out by Ace solar. The pre-sales work was great from a competitive quotation, selection of equipment and detailed payback estimates. I particularly liked the fact that there was no pushy selling - the pace was dicated by us. I visited Ace's offices and the system was explained and demonstrated - they have an inverter / battery installation installed that can be viewed. The installation was faultless. Everything happened on the planned dates and the team were professional and worked hard. All of the work is neat and there has been a degree of future proofing / redundancy built in. All of the certification has followed within the timescales specified and so far it is working brilliantly. I would highly recommend Ace Solar - this is probably the best experience I have had with any major work to my house! Well done.
Customer in Worcestershire
Posted on 26/01/2024
, work completed 10/01/2024
Recommended
PV Inspection
Great service from all the team at ACE SOLAR, knowledgeable engineer, experienced staff. Everyone was able and willing to offer sound advice and reply to questions very quickly - resulted in a 1st rate experience.
Customer in West Midlands
Posted on 15/01/2024
, work completed 05/01/2024
Recommended
Strongly Recommended
Ace installed a solar system for us early this year and I cannot recommend this company highly enough. We chose them as they were a local company with good reviews but I would certainly choose them again for any further projects. Every part of the process, from inquiry through to planning and delivery went very smoothly and we were kept up to date. Both Martin and his installation team were highly professional and considerate. The actual installation work was achieved incredibly quickly, to budget and has generated somewhat more than the estimates given. Customer service was second to none- immediate assistance from a full technical team after a glitch with our EV charger (relating to the charger software, it turned out, not the installation) A neighbour subsequently had an installation from them on our recommendation and was delighted.
Customer in Shropshire
Posted on 26/12/2023
, work completed 01/02/2023
Recommended
Expert, considerate, very organised and significant savings realised
I have waited a year post installation to write a review to see how this complex installation actually worked in practice. Extremely professional from first contact. Speedy detailed response that was clear about what would be done and costs. Communication first class, well planned and kept to dates and costs. Installation team who enjoyed their job, went out of their way to ensure I was happy with process, explaining what they were doing. I could not fault this company or the installation team. Over a year in and across the seasons, I have made significant savings and looking to a shorter return on investment that Solar predicted. Great company to work with and I have recommended them to many friends.
Customer in West Midlands
Posted on 15/12/2023
, work completed 21/09/2022
Recommended
Solar PV & Battery Installation
We are very satisfied with Ace Solar. The first visit to discuss our requirements was good and Martin knows his stuff! Unlike some of the other companies we contacted, who sent a salesman, he understands PV systems in detail and made informed recommendations for our particular system. The quotation was provided promptly and there was no pressure to proceed. The work was undertaken at a date that suited us and to the agreed cost. Ace Solar uses its own staff for installation, all of whom were efficient, friendly and helpful. Only the scaffolding was sub-contracted and they were very good too. The office staff were helpful in providing and explaining all the paperwork. After installation, a minor teething problem was sorted quickly and without any quibbles. We have not had the system long, but are very happy with it.
Customer in West Midlands
Posted on 02/11/2023
, work completed 27/09/2023
Recommended
Quick, professional, polit and friendly
The team from Ace Solar arrived on time and stayed until the job was done. All work was completed to a high standard and the team were very polite and efficient. Once installed they explained the system to us and made sure we were happy with everything before they left. The team behind the installers are equally helpful and efficient. All our questions were answered quickly and politely. I have no hesitation in recommending them to anyone
Customer in Shropshire
Posted on 02/11/2023
, work completed 12/10/2023
Recommended
Excellent service from an excellent team
My husband and I asked Ace Electrical Wolverhampton Ltd to fit 20 solar panels to the roof of our home in Sutton Coldfield. We visited the office, in Wolverhampton on Fri 22nd Sept. We agreed the package on Monday 25th. The following Mon 2nd Oct, the scaffolding was erected, the solar panels were fitted on Tues 3rd Oct and the scaffolding removed on Thurs 5th Oct. The speed and efficiency was to be applauded. There were a team of 3 men putting up the panels and 2 electricians. They arrived early, worked continuously and completed the whole job in the day. They were friendly, courteous, clean and tidy workers and they all did an excellent job. This was all made possible by the 2 excellent ladies in the office who were so very helpful in arranging it all so efficiently knowing we were trying to cope with some difficult family situations that had arisen suddenly. Ace Electrical is a company that is to be trusted and applauded for an excellent job that was well done! Thank you to the whole team, we enjoyed hosting you all. Doreen and James Mellor
Customer in West Midlands
Posted on 13/10/2023
, work completed 05/10/2023
Recommended
Excellent work and quickly executed.
The whole process was so quick, the company made the appointments round me, they were helpful with all the planning and logistics. The team of men were brilliant, professional and courteous at all times. I wasn't sure of how it would be organised, or how much hassle it would be. To be honest I was quite apprehensive about it. However, I didn't need to worry at all, they worked so hard and efficiently, it was finished without any disruption at all. The main office help you with everything, how to get started etc. The team of men were very knowledgeable also and explained everything to me thoroughly, setting the app up on my phone with me, they made it so easy. What a fantastic team, I would recommend them to everyone.
Customer in Derbyshire
Posted on 10/10/2023
, work completed 23/09/2023
Recommended
Removal and reinstatement of solar panels
ACE Solar Energy were able to arrange for the removal of solar panels, erection of scaffold around chimney stack, removal of scaffold around chimney stack and reinstatement of solar panels. This enabled me to get a roofer in to undertake repairs to the chimney stack and roof. Everyone involved in this work were courtesy, professional, helpful and a pleasure to deal with. The schedule for the works that had been agreed on, was achieved and what started out as being a nightmare job for me to organize went very smoothly thanks to ACE Solar Energy.
Customer in Shropshire
Posted on 31/08/2023
, work completed 31/08/2023
Recommended
Installation of solar panels and GivEnergy All in One battery
From first to last I was very satisfied with this trader. The initial advice given was good and the quotation was provided very promptly, and followed up with a site survey, but there was no pressure to proceed. The work was undertaken very quickly and in accordance with the agreed timetable, and efforts were made to minimise any disruption. Apart from the scaffolding, the trader uses its own staff, all of whom were efficient, friendly and helpful. The office staff were knowledgeable, and available when needed, and following completion of the work were helpful in providing and explaining all the paperwork. Although we have only had the installation for a short time we are delighted with it.
Customer in West Midlands
Posted on 28/08/2023
, work completed 16/08/2023
Recommended
Excellent for Solar pv
We wanted to reduce carbon footprint and got recommended to Ace solar. Very sensible quote and we sat few weeks but got no calls or pushed for project to complete the work. The whole team finished the work in given time. Very reasonable price,good quality 20 panels,inverter of 5kwh and battery of 9.5kwh all for under13k. The system was completed 2 weeks ago and is functioning well and already saving import from grid.
Customer in West Midlands
Posted on 14/08/2023
, work completed 02/08/2023
Recommended
Ace Solar - Friendly team doing a Good Job
Martin was supportive and helpful regarding the solar installation and options. Tracey, Tracey and Lucy in the office were helpful regarding the processes and the documentation required. Matt, Will, Dave and Nathan were a friendly and helpful installation team. They were tidy and consulted regarding the works. I had one query post install and the guys popped back and checked it for me, excellent service. Post the install the documentation has been arriving and the system appears to be working as described. The Scaffolding firm that they use (Elite Scaffold Access) deserve a special mention for a good set of scaffolding, put up in a narrow place, against an Externally insulated wall, with care.
Customer in West Midlands
Posted on 17/05/2023
, work completed 27/04/2023
Recommended
The fitting of solar panels and battery storage
I was kept up to date every step of the way by the very good Tracey. The lads that did the work were always cheerful and very well manned, despite a few problems along the way, which was nothing to do with them but they still helped me saught it out. their work was outstanding and they were a credit to their company.
Customer in West Midlands
Posted on 16/05/2023
, work completed 26/12/1956
Recommended
Friendly, efficient, speedy service
From the initial enquiry right through to the current post installation service I have found Ace Solar a pleasure to deal with. On site workmen and office staff have all been very helpful and efficient and once started, the whole installation only took two days. The only frustration is one that Ace Solar themselves share, and that is problems with getting their scaffolding sub-contractors to come back and remove the scaffolding after the installation.
Customer in Shropshire
Posted on 31/03/2023
, work completed 14/03/2023
Recommended
Ace Solar is aptly named.
When we moved house we decided that we would have photovoltaic panels, a battery and an inverter fitted. We contacted Ace Solar because a very good friend of ours had used the company to install systems on two houses. They spoke very highly of the company. I contacted Ace and entered into email communication. Having provided photographs of the property and information about how we would use the system we received a quote. We felt it was a reasonable price bearing in mind what we wanted. Unfortunately for us, Ace are a very popular company and other work delayed their start. Fortunately, we were fitted in before our scheduled date. The team, roofers and electricians arrived with us as detailed in our telephone call. All of the men were very polite and set to work quickly. The roofers identified that we could fit more panels to our roof than had been quoted for. They provided me with the information and left me to make the decision. Three extra panels were added. My curiosity about the operation and fitting of the system got the better of me. Every question I asked was answered in such a way that I could understand. The team worked hard to fit and commission the system. Nothing was too much trouble. A really nice team who obviously wanted to do the best job possible. As I say they are aptly named as the experience was Ace. I would recommend Ace Solar unreservedly to anyone who asked.
Ken in Staffordshire
Posted on 31/03/2023
, work completed 29/03/2023
Recommended
Superb service before, during and after, excellent value and working well!
From start to finish and beyond they have been excellent. Clear information throughout the process, all workforce efficient throughout, and when I have asked many questions they have replied quickly and clearly. Would highly recommend them as a provider of Solar.
Customer in Worcestershire
Posted on 31/03/2023
, work completed 05/09/2022
Recommended
Good service
I had been looking at solar for about 12 months and had some high priced quotes and some very high pressure sales men & women, trying to get me to sign on the dotted line. I then called ACE Solar and was visited by Martin. We discussed my requirements and we had some emails backwards and forwards. Martin was able to help with technical requirements and the fitting of ferrite cores to reduce interference. System was installed with very little fuss. Tracy sorted out the FIT application and warranties with no trouble at all. When the sun is out I can have washing machine and dryer running but still be giving a few 100 watts to the grid! System has been installed over 4 years and I'm very pleased with the system and the savings I have made. I get a small amount of money from my FIT each year, but still pleased. Highly recmmended.
Customer in West Midlands
Posted on 14/02/2023
, work completed 02/10/2018
Recommended
Lovely work
We decided to use Ace Solar after talking to a number of companies and found them to be the most knowledgeable and professional. Despite huge supply issues (which they warned us about prior to placing our order- and a nationwide issue), they installed our panels immediately while we waited for the inverter and batteries - We also changed our minds on the make and type of inverter/ battery and Ace were brilliant in accommodating our changes! The inverter arrived next and the installation was completed in a neat and tidy manner. We also upgraded our car charger to Solar, which again was done neatly without any issues. When the batteries finally arrived into the country, they were installed as soon as they were received. We have been running with the full install now for over a month with no issues and are very pleased with the savings and the neat work done. Also, the price we paid was very competitive.
Steve in West Midlands
Posted on 06/02/2023
, work completed 21/12/2022
Recommended
Battery Installation
Used Ace solar once again to have a 10kW battery unit installed to support our existing 4kW solar energy system, which we had fitted by Ace solar about 5 years ago. As expected a good efficient install, with all our technical questions promptly answered prior to installation. Very pleased with the results. The Battery backup system is now working well above our expectations. Even on a clear short winters day, achieving 100% charge. Which lasts through to the next day. However high demand appliance use such as washing machine usage does deplete stored energy more quickly. So care needs to be exercised in terms of when and how and what combination of appliances are used at any given time.
Customer in Telford and Wrekin
Posted on 18/01/2023
, work completed 15/11/2022
Recommended
Solar Panels - Wolverhampton
Ace were recommended to us by friends and we are so glad we followed their advice. The work they carried out 9 solar panels, battery and inverter was of the highest quality. The installers were punctual, informative and helpful. They explained what they were going to do at each stage and involved us in decision making. Even to the extent that when they looked at our roof they were able to offer to fit an additional panel to our roof, something we were not expecting but were more than happy for them to do. Despite the demand for their services and the weather conditions in December they turned up when they had arranged, explained each stage and completed the work on budget (with the additional cost of the extra panel). Communication with the office was straightforward and clear.
Customer in West Midlands
Posted on 15/01/2023
, work completed 29/12/2022
Recommended
Great work
The team fitted the system over a number of visits due to equipment arriving at different times, this was completed with a professional manner. The team managed all works around my working from home which was very much appreciated and the work was completed to a high standard. Great team and great value.
Customer in Shropshire
Posted on 17/11/2022
, work completed 06/10/2022
Recommended
Professional company with friendly and helpful staff
There were about 4 months between our first enquiry and finally placing an order with Ace Solar. It is a huge investment and Martin was helpful and patient, and answered all our many questions. Unfortunately, after our panels had been fitted and had been operating for a month we developed a problem and could not generate electricity. We had high voltage coming into our house which took a time for Western Power to rectify. GivEnergy, the manufacturer and supplier of the inverter were also extremely slow to act and very unhelpful, denying that the inverter had failed, even though it had. However, in the end it was all sorted, the inverter replaced by Ace Solar and the battery fitted. Despite a few hiccups along the way, we are very happy with our solar panels and the service we received from Martin, Tracey, Matt and all the staff at Ace Solar.
Catharine in Staffordshire
Posted on 11/11/2022
, work completed 16/09/2022
Recommended
Very good battery installation
Ace Electrical (Wolverhampton) recently installed a home battery system for me. So far I am very pleased with the installation: the new battery has worked well with my 10-year-old solar panels, and also, of course, with the grid. I strongly recommend Ace Electrical (Wolverhampton): They are a reliable, honest company, with pleasant people (To name 3: In the office, Tracey, always helpful; Installers, Will and Jack, efficient and neat), and do a very good job at a reasonable price.
Customer in West Midlands
Posted on 27/10/2022
, work completed 23/09/2022
Recommended
After care
Having had our solar panels fitted in 2014,suddenly they stopped working after 8 years of good service. I rang our original fitters Ace solar to get advice/help. Martin himself answered the phone and came to investigate the problem within a few hours, he was as always more than happy to see what the problem was, which was a fuse blown. Martin ordered the fuse and fixed the issue within 3 days. I am now up and running again. Martin was as always polite helpful and made me feel at ease with no charge for his service. I feel this Company needs a pat on the back for dealing with my problem so swiftly despite having the panels fitted 8years ago, I would recommend Ace solar energy to everyone considering having Solar Panels. Thankyou Martin
Customer in West Midlands
Posted on 06/10/2022
, work completed 15/09/2022
Recommended
ACE!
No hesitation in recommending Ace Solar. Immediately had a good vibe from their enthusiasm about the product - they are reliable, tidy, trustworthy, hardworking and will do an exceptional job for a fair price (to the extent that my neighbours have just signed up!). All communication responded to promptly and professionally. A great experience from quote to installation. Delighted with the install and the Panels & Battery which are performing faultlessly.
Customer in Telford and Wrekin
Posted on 14/09/2022
, work completed 08/09/2022
Recommended
Great work
The company advised 14 solar panels, inverter and battery to match. Due to unavoidable delays because of Covid the work started on 31/1/22. They were quick and tidy. Again because of supply issues it was not till 6/4/22 that they could fit the battery. Again the work was done quickly and tidily. I now have an amazing system that has reduced my demand on mains electricity to less than 10p per day. All told an excellent experience.
Customer in Telford and Wrekin
Posted on 30/04/2022
, work completed 06/04/2022
Recommended
New Solar Panels
We had 16 panels and an 8.2 KW Battery installed by Ace Solar. From start to finish very professional work by everyone, from price to installation, I could not have asked for more. Highly recommended.
Customer in Shropshire
Posted on 27/04/2022
, work completed 08/04/2022
Recommended
Ace Sloar Solar Panel Installation
These folks came recommended and they go recommended from us. Reliable, friendly and good job done.
Customer in Worcestershire
Posted on 17/02/2022
, work completed 14/02/2022
Recommended
Solar Panels and Battery System
Martin and his team installed Solar panels and battery system to a high stander always clean and tidy and showed respect for the property during the installation. Fitted a super solar and battery system. Equipment fully commissioned by Martin in conjunction with the manufacturers of the equipment. The office support for the registration and certification of our solar system was handled very professionally which was an important part of the service and installation. Anyone thinking of having Solar panels and battery system fitted, ACE would be my first recommendation without hesitation. First class service from ACE on price and customer service. Thank you to Martin and all of his team.
Customer in West Midlands
Posted on 21/01/2021
, work completed 08/12/2020
Recommended
Went without a hitch
Martin fitted a Zappi charger for my EV. From start to finish the whole process was without fault. No problems ordering and fitting. Everything was done on time and with ease. Martin’s work was tidy, he was polite throughout and left the place exactly as he found it. I thoroughly recommend Ace Electrical.
Customer in Staffordshire
Posted on 08/07/2020
, work completed 06/07/2020
Recommended
Fault on solar panel system
An outstanding, helpful & trustworthy company! I had a fault on my solar system & had two other experienced people check the system out & they could not find the problem, leaving me with only one option, to have a new system (inverter) fitted. Ace Electrical quoted me a replacement price. The following day they arrived to install the part but first checked my old system out & found they were able to repair it, saving me nearly £800! That’s real honesty, as I was prepared to pay for a new part and installation.
Customer in Staffordshire
Posted on 18/10/2019
, work completed 17/10/2019
Recommended
Excellent support (pre and post sale) and great work
The pre-sales consultancy was excellent and the solar panels, inverter and car charger installation was fully completed on the dates agreed. The equipment was fitted and fully tested with no fuss in a helpful manor fully explaining the operation. The site was left clean and tidy. Certification and competition documentation was provided in a timely manor all meeting the agreed cost. After care and ongoing support have been excellent with inverter and Zappi firmware updates successfully completed.
Customer in Worcestershire
Posted on 07/10/2019
, work completed 01/11/2018
Recommended
Excellent service
Having already had one property fitted with Electric Solar Panels some 5 years ago we had no hesitation in using Ace Solar on our new house. Both systems were installed to a very high standard and would have no hesitation to recommend Ace Solar for there professional approach to their work. The technical ability, installation and friendliness was excellent. Whilst the technology had moved forward during the 5 years this was clear with our new system. The calculations and estimations provided for the output from the systems was very accurate in fact we have produced slightly better than predicted. There service of quoting and after sales is excellent.
Customer
Posted on 29/09/2019
, work completed 18/03/2019
Recommended
Great work and always reliable
Reliable and professional services at all times. All works are completed to the highest standard and within budget.
Customer in West Midlands
Posted on 27/09/2019
, work completed 11/06/2019
Recommended
Solar panel supply and installation
Ace Electrical supplied and installed approx 450 Solar panels to our factory roof . They had to work to tight deadlines to get the contract completed by the end of March. As with most projects problems occurred along the way but Ace did everything to solve these issues and get the work completed on time . They helped us each step of the way submitting the appropriate paperwork for the FIT and the after service has been superb. No hesitation in recommending the company for future contracts.
Customer in Shropshire
Posted on 26/09/2019
, work completed 31/03/2019
Recommended
Solar Panels
This is the second time we have used Ace Solar on both occasions the job has been completed in a professional manner. What we were told is exactly what we got without any fuss or frustration. Did the job when they said it would be done and the work was very neat and tidy. On this occasion as it was a new property the panels were let into the roof and look as though they were fitted at the same time as the house was built All paperwork, certificates, guarantees, etc. supplied without asking. Would have no hesitation in recommending the organisation. Excellent service from Martin and his crew. Thank you.
Customer in
Posted on 03/04/2019
, work completed 18/03/2019
Recommended
Supply and installation of Myenergi Zappi electric vehicle charger for domestic use
Martin from Ace Electrical fitted a Myenergie Zappi electric vehicle charger with an 8 meter fixed charge cable at my house for a good price and at the time and day agreed. The installation was neat and the charger worked following its installation. The site was tidied up on the completion of the work. When I found the garage door would not shut due to a cable run conflict Martin returned the same day to fix the issue. Once I started using the charger it was apparent that the display did not show the solar element of the charge. Martin returned within a few days and reset the appropriate sensor. Following this I configured the appropriate settings on the charger set up screen and now the display shows both the power imported from the grid and the power that comes from my solar panels. Tracey in the office kept me well informed throughout the process.
Purdie
Posted on 01/12/2018
, work completed 01/12/2018
Recommended
Had mine fitted
Ace electrical carried out the solar panel installation, and all the relevant forms for the feed in tariff. Excellent communication 10/10 for the work carried out. Keep up the good work
Mark Hussey
Posted on 30/11/2018
, work completed 30/11/2018
Recommended
Prompt and professional
The work was to install twenty solar panels to our roof, with all ancillary electrical integration. It was completed on time and within budget. The trader seemed very competent, was highly co-operative with my preferences, and was always courteous and helpful. To anyone I know contemplating such work, I would not hesitate to recommend this trader.
John, Gloucestershire
Posted on 04/10/2018
, work completed 04/10/2018
Recommended
My review
Excellent process from initial information to pricing & installation. I was kept informed at all times. A friendly professional team. Thank you.
Isobel, Shropshire
Posted on 05/04/2018
, work completed 05/04/2018
Recommended
My review
Excellent process from initial information to pricing & installation. I was kept informed at all times. A friendly professional team. Thank you.
Isobel, Shropshire
Posted on 05/04/2018
, work completed 05/04/2018
Recommended
Fast, professional work
ACE Solar energy installed a very tidy PV system which has performed exactly as they promised. Since then they have always followed my enquires efficiently and promptly and I will be using them again.
Peter, Shropshire
Posted on 27/03/2018
, work completed 27/03/2018
Recommended
Professional
Pleased to be able to discuss and focus our technical aspects of installation at quote stage.
David, Shropshire
Posted on 06/03/2018
, work completed 06/03/2018
Recommended
Ace are Ace
We had solar panels fitted ACE were brilliant...Fully recommend Pleasant and hard working staff Couldn't fault anything about the whole process Happy to recommend the company in respect of solar installations
Which? Trusted Traders Consumer
Posted on 29/01/2018
, work completed 29/01/2018
Recommended
Solar panel system - Stourbridge
We had a 4.2kw solar panel system fitted. Excellent work - completely satisfied.
Which? Trusted Traders Consumer
Posted on 26/01/2018
, work completed 26/01/2018
Recommended
A job well done.
I received a written quotation for supplying and fitting PV solar panels. The price was reasonable. The work was carried out without damage to the property and so far works well. I recommend this company.
Which? Trusted Traders Consumer
Posted on 25/01/2018
, work completed 25/01/2018
Recommended
High standard of workmanship
I had a new Solar Panel installation, with a battery backup. The work was quite complex but finished to a high standard which I am very happy with and also happy to recommend Martin and his team
Which? Trusted Traders Consumer
Posted on 22/01/2018
, work completed 22/01/2018
Recommended
Brilliant job
We found Ace Electrical t/a Ace Solar Energy Wolverhampton Ltd professional and prompt, Everything we needed and required was achieved . We found Martin (company director) very helpful and the installers quick, friendly and hardworking. We would recommend this company to anybody wanting Solar Panel Installations.
Karl, Shropshire
Posted on 13/11/2017
, work completed 13/11/2017
Recommended
Great system
Designed and fitted a large solar panel system. All done very well and performing as we expected.
Which? Trusted Traders Consumer
Posted on 22/05/2017
, work completed 22/05/2017
Recommended
Reach for the sun.....
I was most impressed with the professionalism of Ace Solar Energy from the first meeting with Martin who explained how everything would work in a language that I could understand and made no wild claims. He checked out the side of the panels, the access to the loft and where to position the inverter and suggested several alternatives for me to consider. Having agreed where everything should go he came back a few days later with recommendations for several systems that would suit my requirements. There was no pressure or hard sell, just good advice. A national solar company that I had a quote from made no inspection of the site of the panels etc. just ticked boxes on a laptop and came up with a price on the spot that was £2500 higher than Ace Solar Energy for exactly the same system. The two installers who fitted the system did a great job. They were efficient, tidy and carried on working despite some heavy rain. Finally, the paperwork - and there is a lot - was all done by Martin's people and the whole installation went very smoothly. I would definitely recommend that you contact them if you are considering a solar installation.
Peter, West Midlands
Posted on 13/07/2016
, work completed 13/07/2016
Recommended
No hard sell
Unlike some installers who quoted for us, martin did not attempt to hard sell, he simply provide us with the facts and his recommendations. His quote was competitive and his installation team were polite, considerate, hard working & punctual. The company fully deserves its Which Trusted Trade status.
Alan, West Midlands
Posted on 24/06/2016
, work completed 24/06/2016
Recommended
Highly recommended
I have just had solar panels fitted by Ace Solar Energy. Cannot fault this company from the young lady in the office to management, to Martin and the gang that fitted them. Their customer relationship is second to none. They are a credit to British industry and I would highly recommend this company. If you are thinking of having solar panels, you will not be disappointed.
Gary, West Midlands
Posted on 23/06/2016
, work completed 23/06/2016
Recommended
No hard sell!
From our initial enquiries - Martin & his team proved themselves to be professional in their approach to both explanation of available systems and to the carrying out of the work. Refreshingly - no hard sell! Just given the facts and left to make our decision. The team that installed it were a credit to the company. Well mannered, efficient and very tidy! What a joy! No hesitation in recommending this company.
Glenys, Staffordshire
Posted on 07/06/2016
, work completed 07/06/2016
Recommended
The service was excellent
The service from Ace Solar from the first phone call until the completion of the fitting of our Solar panels was excellent. The attention to detail and information regarding the after service was something no other company offered.
Heather, West Midlands
Posted on 27/05/2016
, work completed 27/05/2016
Recommended
Good for solar panels nothing more
I couldn't not write about our experience. Fab fitting our solar panels so we decided to let them do our first fix electrics. Found that many problems when we came to second fix. They didn't want to know about coming back out to finish, told us an unacceptable time scale and quoted us silly money. So brought someone else out and have discovered so many things that have only been half done. Cables not run properly etc. Caused us so much hassle and headache we wished we had never used them in the first place.
Team2015
Posted on 21/05/2016
, work completed 21/05/2016
Would fully recommend
Martin and the team did an excellent job of my recent solar installation and electrical work in my home. Martin spent time to present the technical range of installation options to me, was extremely knowledgable on the technical details and was in no way pushy. The lads turned up on time, cracked on with the job, delivered a tidy installation and cleaned up after them. Quality of the work was excellent. Would fully recommend to anyone.
Mr Jones
Posted on 13/11/2015
, work completed 13/11/2015
Recommended
Generating Electricity now!
From the first contact with Ace Solar Energy I was impressed with their professionalism and enthusiasm. Martin took some time to understand what I was looking for then recommended a thin film system. His team of fitters were totally professional and took great pride in their work which was completed on time and to a high standard. I have an electric AGA cooker and Martin recommended a control unit which will feed the AGA from the panels instead of using mains electricity, it is a very elegant solution which I absolutely love. All in all can't recommend this company enough
Site User
Posted on 06/08/2015
, work completed 06/08/2015
Recommended
Superb customer service
Martin very helpful, organised & efficient. Superb customer service. Excellent value, cheaper than quotes for inferior system. Installation excellent, polite hardworking fitters, all at Ace Solar seem to take pride in their work.
Ashley, Shropshire
Posted on 26/09/2014
, work completed 26/09/2014
Recommended
Professional
The installation was carried out with the minimum of disruption and in a very professional manner
William, Staffordshire
Posted on 09/09/2014
, work completed 09/09/2014
Recommended
Very impressed
I was very impressed with the whole job, from Martin's initial presentation which demonstrated his knowledge & enthusiasm for solar energy systems through to the skill and courteousness of the installation team. I am very pleased with the result and would be happy to recommend Ace to anyone considering a similar system
Bernard, West Midlands
Posted on 02/09/2014
, work completed 02/09/2014
Recommended
Could not have done a better job
From quote to completion a very professional experience. Fitters on time worked to completion with great enthusiasm and over the three days kept us informed of the fitting and process. The follow up paperwork, perfect. Cannot recommend the company highly enough.
Ian, West Midlands
Posted on 13/08/2014
, work completed 13/08/2014
Recommended
First class service & installation
Satisfactory installation with professional service. No mess did exactly what they said they would do. Efficient & very polite.
Howard, West Midlands
Posted on 04/08/2014
, work completed 04/08/2014
Recommended
Efficient Service.
I used Ace Electrical to fit solar panels for my home. Martin and his team were efficient and helpful. They cleaned up after they had finished, and the overall price was great.
linda23
Posted on 05/06/2014
, work completed 05/06/2014
Recommended
Good installation
The team that installed the equipment were all fantastic. Thank you
Which? Trusted Traders Consumer
Posted on 28/05/2014
, work completed 28/05/2014
Recommended