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Trusted Traders

Acer Tree Services LTD

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5.0

47 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed

Organisations and Awards

Apr 2019

About

Acer Tree Services provide a specialist Arboricultural service. We have been providing a quality service to clients, both commercial and private, across the South East for many years. We pride ourselves on our skilled and knowledgeable workforce who deliver a professional service with high levels of safety, quality and customer care. We are fully insured for our operations, we adhere to British standards and legislation, and ensure that our staff are certified to the NPTC industry standard.

Our services include:
• Removal of dead wood and dangerous branches.
• Crown cleaning, crown thinning and crown reduction.
• Crown lifting.
• Sectional felling and dismantling.
• Fruit tree pruning.
• Hedge trimming, reduction, removal and replanting.
• Pollarding.
• Coppicing.
• Site clearance.
• Stump grinding.

What we do

  • Tree surgeons

    • Stump grinding
    • Tree removal
    • Tree reductions
    • Tree thinning
  • More Services

    • felling
    • pollarding
    • hedge maintenance
    • site clearance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
47 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Oak tree reduction
Customer Service
Quality
Value
My wife and I were very satisfied with the work Michael and his team did. They arrived on time, did a very professional job and tidied up everything to a high standard afterwards. We were Particularly impressed with how Michael was concerned to ensure the work did not disturb or upset our neighbours, especially when trimming a tree that extended over the fence. I was very impressed with the service and price and would happily recommend Acer Tree Services to others.
Customer in Bracknell Forest Posted on 28/09/2020 , work completed 22/09/2020
Trimming overhanging tree
Customer Service
Quality
Value
Michael and his team trimmed a tree that was overhanging my garden. He took care to ensure that the tree still looked a good shape even though he was only trimming one side of the tree which overhung my garden. He took care to protect the fish pond which was directly below the area he was working upon. All cut branches were removed and the garden left in a tidy state. Very pleased with the quality of the job done and wold highly recommend Acer Tree Services.
Customer in Hampshire Posted on 17/09/2020 , work completed 11/08/2020
Tree Trimming
Customer Service
Quality
Value
We were very satisfied with the work Michael and his team did. They arrived on time, did a very professional job and tidied up everything to a high standard afterwards -- and all done at a good price. Particularly impressed with how Michael was concerned to ensure the work did not disturb or upset our neighbours, especially when trimming a tree that extended over the fence. Very impressed with the service and would happily recommend Acer Tree Services to others.
Customer in Surrey Posted on 10/08/2020 , work completed 27/07/2020
Cut back willow tree
Customer Service
Quality
Value
Second time we have used Acer to cut back this fast growing willow tree. Both times Acer did an excellent job. Highly recommend as they did exactly what we wanted when trimming the tree, we will definitely use then for a third time.
Customer in Hampshire Posted on 09/08/2020 , work completed 06/08/2020
Tree pruning and removal
Customer Service
Quality
Value
Mike and Dan did an excellent professional job, on time and to budget. We needed a dead tree removing, a very large overhanging bough cutting off, and old stumps removed. We can already see the difference and they left everything really neat and tidy. Would definitely recommend them to anyone - Mike is very knowledgeable and prides himself on finding the best solution.
Customer in Surrey Posted on 27/05/2020 , work completed 12/05/2020
Tree Taken Down
Customer Service
Quality
Value
I had a dead tree removed from the front of my house and another tree removed from behind my stables and on both occasions it was a very efficient job. They were very fast and cleared up really well and great to deal with. I am very happy with their service.
Customer in Surrey Posted on 26/05/2020 , work completed 21/05/2020
Thoroughly Professional.
Customer Service
Quality
Value
Michael and his colleague Dan carried out a crown reduction on a large copper beech, work was done expertly and the tree is now appropriately reduced. Additionally he took down and disposed of three conifers as well as grinding the stumps, all done to plan. Highly recommend this business, nice guys who care about the quality of their work and leave the site clear and tidy. Would use them again for sure.
Customer in Hampshire Posted on 18/05/2020 , work completed 06/05/2020
Tree Felling & stump grinding
Customer Service
Quality
Value
Needed three large trees felling and the stumps ground. Michael and his team did a great job at a competitive price. The trees were very close to the house and other buildings with restricted access so quite tricky. All work done with minimum fuss and mess and really pleased with the result. While they were here we also had a fourth tree trimmed and once again very happy with the result. Wouldn't hesitate to recommend and will be using them again when we need some more tree works done.
Customer in Surrey Posted on 27/04/2020 , work completed 21/04/2020
Reliable service
Customer Service
Quality
Value
Michael has looked after our trees for 10 years now. Acer have always been excellent. Competitive quotes, professional and polite service and works done to a high standard with no mess left behind. We recommend them without hesitation.
Customer in Hampshire Posted on 22/04/2020 , work completed 16/04/2020
Great job
Customer Service
Quality
Value
Friendly and efficient service. Did a great job (we got them back over to ours for a second time) carrying out tree work to a high standard.
Dan Posted on 30/03/2020 , work completed 30/03/2020
Excellent Work by friendly people
Customer Service
Quality
Value
Acer Tree Services did a brilliant job in our garden, trimming our trees and big yew hedge. They did exactly as we asked and more, by cleaning and leaving the place as they found and better!! We would happily recommend them! Thank you Team!
Customer in Hampshire Posted on 17/03/2020 , work completed 13/03/2020
Very happy customer
Customer Service
Quality
Value
Michael and team did a wonderful job rejuvenating the overgrown hedges in our largish garden with a lot of tall beech and laurel. He listened to my requirements and carried out the job exactly as I'd hoped. The clean up was great and I really appreciated that Michael walked me round to check I was happy with everything BEFORE the clean up was finished to check that everything was okay (it was!). I'm looking forward to using Acer again next year to keep my hedges looking good and wouldn't hesitate to recommend them.
Customer in Surrey Posted on 15/03/2020 , work completed 11/03/2020
Trimming trees and bushes back
Customer Service
Quality
Value
Fantastic work, from coming to quote to arriving on time to do the work. I would highly recommend this company. Thank you Acer Tree services for A great job.
Alison in Surrey Posted on 28/02/2020 , work completed 17/02/2020
Excellent service - as always
Customer Service
Quality
Value
Have always enjoyed excellent service from Mike and his team. This time he sorted out storm damage ahead of the scheduled time and in grotty weather conditions. Cannot imagine better service at such a reasonable price.
Rudi Posted on 17/02/2020 , work completed 13/02/2020
Amazing transformation
Customer Service
Quality
Value
Michael and his team arrived on time, and completed an excellent transformation. We have four large trees removed, various hedges trimmed back on the top edges and sides. Will definitely be using again next year.
Customer in Hampshire Posted on 20/01/2020 , work completed 17/01/2020
Excellent work
Customer Service
Quality
Value
As usual Mike and his team arrived on time to cut back some large trees at the bottom of our close. Efficient, polite and as ever very knowledgeable regarding his craft. Not only do we only ever use Acer Trees for our Residents Association work, virtually everyone of the Residents always choose Acer Trees when they require work to be done in their gardens. Thoroughly recommend.
Customer in Surrey Posted on 07/01/2020 , work completed 23/12/2019
Hedge trimming and tree reshaping
Customer Service
Quality
Value
Michael and his team came on time he had to come back and finish the work no fault of his and no extra charge. As always he and his team left the garden very tidy. We have no hesitation in recommending Michael and his team.
Miriam Posted on 18/12/2019 , work completed 05/12/2019
Very happy
Customer Service
Quality
Value
Work carried out, Removal of 3 very large old Conifers including stumps. Removal of large shrubs including roots. Removal of Privet hedging at front of drive. Cutting back, sides and top of Privet hedging in front and rear gardens, trimmed conifer hedge sides and top. The work was carried out in good time and for the agreed price. Mike was good at keeping me informed at each stage. Acer Tree Services are a very professional company and am happy to recommend them.
Customer in Surrey Posted on 13/12/2019 , work completed 03/12/2019
Excellent
Customer Service
Quality
Value
I had a tree pollarded. I got a few quotes from different companies and chose Acer. The Acer team arrived on time and did a fantastic job, tidying up (leaf blowing) both the back AND front gardens, even though the tree is located in the rear garden. They are friendly and efficient. Would definitely use them again. Highly recommended.
Customer in Surrey Posted on 06/11/2019 , work completed 22/10/2019
Excellent work
Customer Service
Quality
Value
Michael arrived promptly to remove a Sycamore tree from my front garden. The team were very pleasant and professional and tidied up after. They did an excellent job.
Customer in Surrey Posted on 06/10/2019 , work completed 04/10/2019
Excellent work
Customer Service
Quality
Value
Really pleased with Michael and his team. They arrived on time to trim a very large leylandi hedge and numerous shrubs. They worked quickly and efficiently and left the garden neat and tidy. Michael is knowledgeable and I plan to have him come back to prune some fruit trees in the future.
Customer in Surrey Posted on 25/09/2019 , work completed 16/09/2019
Removal of shrubs and stumps ground out
Customer Service
Quality
Value
I would highly recommend Michael and his team- they did a supremely, exceptional job of my back garden! They did a thoroughly professional task in removing three large pyracantha shrubs and other large shrubs from my garden and ground out the stumps. Removing all the debris and left my garden clean and tidy. They were on time, polite and went above and beyond what was expected. Acer are a company, that once used, you will, without question, either recommend to others or use again yourself again!
Customer in Surrey Posted on 30/08/2019 , work completed 23/08/2019
Tree pruning and clearance.
Customer Service
Quality
Value
The team had given good advice prior to the work recommending an approach to make the most of the current trees. The guys were on time in the morning and kept me up to date throughout the day, advising of changes as they worked. The guys were polite throughout the day. The work was completed as agreed and to a high quality. The cuttings were cleared away and garden left in a much better state. Really pleased with the quality of the work and the service overall.
Daren, Godalming Posted on 18/08/2019 , work completed 29/07/2019
Excellent, highly recommended
Customer Service
Quality
Value
Michael and his team were amazing, they worked exceptionally hard in horrible weather conditions. They did exactly what was required of them and they left the garden in a very tidy state. I would not hesitate to use them again or recommend them to others. I could not have expected more.
Customer in Surrey Posted on 18/08/2019 , work completed 14/08/2019
4 large trees felled and stumps ground out
Customer Service
Quality
Value
Acer were excellent. A very competitive quote but professional and polite service and works done to a good standard with no mess left behind.
Customer in Surrey Posted on 29/07/2019 , work completed 23/07/2019
EXCELLENT WORK AS ALWAYS
Customer Service
Quality
Value
As a Residents Association we have always used Mike and his team. They never fail to impress. Always polite, they do excellent work and leave the site clear. Thoroughly recommend, Mike has done work for every resident in our Close and all of them reiterate my comments. Have recommended Acer Trees to all my friends and relatives without hesitation. Fair price, completely honest, never use anyone else Great guy.
Brenda Allen, Surrey Posted on 29/07/2019 , work completed 29/07/2019
St. John's Road
Customer Service
Quality
Value
Polite, on time, good value for money and nicely cleared away - quick and nicely stacked logs for the burner! Well done - I've already recommended you to a friend.
Christopher Gordon Posted on 08/07/2019 , work completed 02/07/2019
Polite, tidy, fast
Customer Service
Quality
Value
Michael and the team removed 3 holly trees, a large pyracantha bush and trimmed a high lawsons cyprus hedge. As usual they worked fast and left the garden very tidy. The boys are very polite and great value for money.
Customer in Hampshire Posted on 29/05/2019 , work completed 21/05/2019
Great Work
Customer Service
Quality
Value
Michael and his team removed an over sized cherry blossom tree and cut back our apple tree. Not only was the work completed efficiently but Michael arrived when he said he would, the quote arrived within a couple of days of meeting him, followed by a specific date and time due to complete it, left the garden tidy and was extremely helpful throughout. I would not hesitate to recommend him.
Customer in Surrey Posted on 06/05/2019 , work completed 02/05/2019
Very thorough and tidy
Customer Service
Quality
Value
They were very thorough in removing the 12 or so stumps completely and Michael took all my concerns about completely removing them so I could plant new trees. I would definitely use them again if I needed to. They were very tidy at the end also. Michael also was happy to give advice on new trees at any time.
Customer in Surrey Posted on 28/04/2019 , work completed 27/04/2019
Tree pruning and hedges
Customer Service
Quality
Value
Pruned 3 oak trees, 3 holly trees and a row of conifers. Trimmed mixed hedges all around the garden. Excellent job, cleared up well and left everything tidy. We have used Acer Tree Services a number of times over many years and they have always been efficient and courteous with the minimum of disruption possible. Will definitely use again.
Customer in Surrey Posted on 22/04/2019 , work completed 12/04/2019
First time with Acer
Customer Service
Quality
Value
Mike and his team removed three trees (a small Alder stem and two Silver Birch) then reduced and trimmed a Leylandii hedge. The work was performed quickly and efficiently, all the debris was removed and the garden was left neat and tidy. Overall I was very impressed and I have no hesitation in recommending Acer Tree Services.
Customer in Hampshire Posted on 30/03/2019 , work completed 25/03/2019
Great job, exceptional service
Customer Service
Quality
Value
Michael and his team came to remove two trees and prune a third. I was very impressed, not only by how hard they worked, completing all the work in a few hours, but also by the clearing up. They did such a good job of clearing up that the garden looked much tidier after they left than before they came, having removed the remains of autumn leaves, bits of tree that had come down in recent winds and even moss from the lawn. The road, which is where they did the shredding, was similarly cleaned to a high standard so that there was no indication that they had been. We were really pleased with the work and cannot recommend them highly enough.
Customer in Surrey Posted on 27/03/2019 , work completed 26/03/2019
Excellent work, very efficient
Customer Service
Quality
Value
Have used Acer Trees whenever I have needed work done. Mike and his guys are always polite, helpful and efficient. In addition they leave site very clean and tidy. We also use this company for our Residents Association in maintaining the trees, shrubs etc for our privately owned gardens in the Close. Would thorough recommend, he is A*.
Customer in Surrey Posted on 19/03/2019 , work completed 12/03/2019
Outstanding job
Customer Service
Quality
Value
We have used Mike and his team several times now and they have always done a marvellous job. On this occasion they substantially reduced four trees in the front and back gardens and as always were efficient, professional and courteous. I will use them again and would thoroughly recommend them to all.
Customer in Surrey Posted on 11/03/2019 , work completed 07/03/2019
Job well done plus a bit more.
Customer Service
Quality
Value
All the work quoted for was carried out in a very efficient manner over the course of the day. The day was very cold but the team were friendly and cheerful. All the debris was cleared away and the little bit more than we expected was the clearing up of all the autumn leaves.
Customer in Surrey Posted on 04/02/2019 , work completed 31/01/2019
A great job again from Acer
Customer Service
Quality
Value
Mike and the team felled a dead silver birch for us and reduced the height and trimmed a large hedge at the front of the house. We’ve used Acer several times before and as always they did a very professional job, leaving no debris lying around. Always friendly and competitive on price. Will continue to use their services.
Customer in Surrey Posted on 24/01/2019 , work completed 17/01/2019
I needed to arrange for a very tall conifer tree to be cut down in my mums garden who suffers from dementia
Customer Service
Quality
Value
On first contact via phone call with Michael I explained my mum has dementia and I live in North Yorkshire. Michael made the whole experience hassle free with minimum confusion to my mum. He text me an hour before he was going to be at my mums so I could let her know, he arrived on time! Removed conifer tree without any hassle. My mum reported he was very pleasant and patient with her! Then payment was made easy by bank transfer by me, so mum didn't have to worry about making payment. Thanks Michael.
Customer in Hampshire Posted on 12/01/2019 , work completed 08/01/2019
All good stuff - professional, reliable, efficient, proficient, tidy
Customer Service
Quality
Value
Felled a tree and reshaped & reduced another. Arrived a little bit early for quote and work on the day, which suited me fine. Very pleased with the speed and tidiness of the work done. Mike and his team were pleasant and friendly too.
Athroll Posted on 03/09/2018 , work completed 03/09/2018
Recommended
Customer Service
Quality
Value
Pruned a Lime tree and other tree, trimmed a hedge and removed a woody plant.
Happy Customer Posted on 14/06/2018 , work completed 14/06/2018
Professional, Friendly and Reliable Service
Customer Service
Quality
Value
Very happy with the professional approach and great service I received. We had several trees taken down including stump grinding, fallen trees tidied away and some oaks trimmed. I also particularly liked that we got good advice but at no point felt that we were being "oversold" a service, rather in some instances were advised to leave things as they were. Everything left in excellent order. I will definitely use them again in the future.
Katarina L Posted on 16/05/2018 , work completed 16/05/2018
Excellent Service
Customer Service
Quality
Value
Removal of several trees and grinding of stumps.
Which? Trusted Traders Consumer Posted on 13/04/2018 , work completed 13/04/2018
Efficient and reliable tree surgeons
Customer Service
Quality
Value
The work included the feeling of large, mature trees, removal of branches and saplings plus trimming a large holly hedge. We have used Acer in previous years and will do so again. They arrive when expected and always stick to their estimate. They work efficiently - including taking down a very tall pine in a relatively small space. They always do a great job and work quickly and tidily. Mike and his workforce are all pleasant and I consider them to be completely trustworthy. We have never been pressured by Mike to have work done.
Which? Trusted Traders Consumer Posted on 11/04/2018 , work completed 11/04/2018
Excellent Service
Customer Service
Quality
Value
Mike removed the old overgrown hedges. Last year he cleared 10 conifer trees and stump grinding. He is very reliable and efficient, he provides excellent service.
Which? Trusted Traders Consumer Posted on 10/04/2018 , work completed 10/04/2018
A reliable and value for money service
Customer Service
Quality
Value
The work involved rear hedge cutting at high level, tree pruning and shaping, also at high level, together with branch and ivy removal to improve the appearance of two tall fir trees. All the work was done efficiently and to time and within the price quoted. The contractor was knowledgeable and took time to ensure that cutting was controlled to enhance the visual appearance of his work, checking back with us at intervals. All the cuttings were removed from the site which was left in a fully tidy condition. This was a second phase of work, following a similar exercise relating to the front hedge two months earlier and which was undertaken with the same skill and efficiency. In total about 2.5 days work.
Which? Trusted Traders Consumer Posted on 10/04/2018 , work completed 10/04/2018
Helpful and efficient
Customer Service
Quality
Value
Tree inspection and broken large branch removed in my garden. Some tree tidying work undertaken. Previous work in our private road has improved the general appearance.
Which? Trusted Traders Consumer Posted on 06/04/2018 , work completed 06/04/2018
great work and very friendly
Customer Service
Quality
Value
Oak tree removed and an apple tree pruned
Which? Trusted Traders Consumer Posted on 05/04/2018 , work completed 05/04/2018