Acorn Windows (Nottingham) Limited

It was an excellent experience from original survey, to final installation of the original encapsulated windows. Jason and Roger, who carried out the bulk of the work, were friendly, polite and extremely professional. We live in a 1930s house in Wollaton and wanted to keep the character of the house, by having the landing original window replaced by a double glazed window, encapsulating the original stained glass. The result is amazing and we are extremely pleased. One of the main reasons for using Acorn was that so many friends had used them on similar houses and the feedback was the same. They are excellent to deal with.

Our 25 year old conservatory roof was worse for wear, with bits cracking badly and severe discolouration blocking a lot of light out. James visited and suggested a new glass roof to replace the old polycarbonate one. Also numerous double glazed side windows had blown and needed replacing. Fitters Adam and Steve visited and over two days worked very hard replacing all of the above. They did a superb job, even cleaning all the UPVC units making them cleaner than they had been for many years! They even replaced the guttering and downpipe which I wasn't expecting. Over the past 21 years I have used Acorn for numerous jobs and wouldn't use anyone else for this type of work. I also know that if any problems do arise, they will sort them out promptly without fuss, so refreshing in this day and age.

The guys who came to replace my garage windows were professional, went the extra mile to make the job look absolutely fantastic and gave 100% customer service. Highly recommend Acorn Windows and especially the guys who replaced on my windows for me.

With a new front door fitted - I would like to mention the guys who sorted this out. They did a very professional job and were well mannered, helpful, spoke with knowledge/experience and politeness. Going the extra mile to make the customer feel that they are valued. I would highly recommend Acorn Windows, plus the door looks fantastic.

Opted to use a local company. The whole process of organising a quote, measuring up and booking an installation date was simple and we had good communication all the way through the process. The Fitters (Jason & Roger) arrived on time and were very friendly and efficient. The job was completed in just over 2 hours with no mess. The standard of work was excellent and the finished job looked great, we were very pleased - thank you to all the team at Acorn. Would definitely use again.

When we purchased our late Victorian property we knew that it would need a lot of work. With the greatest single expense being the windows that needed replacing. We tried some larger companies who gave inflated quotes and played a silly game to pressure us to agree. We found Acorn while looking around West Bridgford and after meeting our neighbours also found out that they had used them and recommended them highly. Acorn gave us a friendly and comforting service from the start, as it turns out we decided to replace all 19 windows in the house and considered replacing the front door as well. They communicated frequently and were able to accommodate our requests despite the complexity of the job, with several old sash box windows needing to be replaced. There was no pressure and we went back and forth on the plans even including a window we all missed at the end. After a couple of months of waiting we managed to get Jamie and his son Josh in at the end of October. They worked at a breakneck pace, despite the need for a brick-up of half a window and a slightly too ambitious schedule which is our only real criticism. The work they did was of the highest quality and they were friendly and helpful throughout, repairing an outside cill not originally in the plans that had collapsed on the 2nd floor. They answered any questions we had as they went along and came back at the weekend just to get things finished. Leaving the tidy & clean. Overall we could not be happier!

Acorn Windows were absolutely fantastic to deal with, very professional throughout, a breath of fresh air to be honest. Dealing with David and Sam was a great experience. Dave and Brad fitted eight windows and a front door, they were extremely polite, efficient, tidy workers who took a genuine pride in doing a great job. Jay and Roger followed up on some additional work required, again the same applies, what great teams! A big thank you for taking such pride in your work, so much appreciated!

We've just had our rear window & lintel fitted yesterday. Both the guys (Jason & Roger) that carried out the work at our house today have been fantastic! They were both really polite, clean & tidy, very knowledgeable & have done an excellent job going above & beyond, cannot fault them or their workmanship which has been done to an exceptional Standard. Would highly recommend & will definitely use Acorn & team again in future!

Following a significant amount of research we chose Acorn to replace our windows and doors. This was based on feedback from other customers and the obvious experience of their salesman and surveyor. At no time were they pushy, which cannot be said of other companies we requested quotes from. Their quote was competitive and we made several revisions which were all captured in the specification. When the installation started it became clear that removing the existing windows was going to be extremely difficult, but at no stage was it suggested that a short cut would be taken. The installation team (father and son) worked incredibly hard to ensure that all aspects of the specification were followed. The quality of work was outstanding. Having read so many stories about double glazing nightmares it was refreshing to have the work completed stress free. Choosing Acorn shows the benefit of choosing a family run company that really care about their customers, I cannot recommend them enough.

This is the 3rd time that we've used Acorn, having previously used them to replace our upstairs & bay windows. This time, we needed to replace our back door. Edgar was very helpful in suggesting the different options that were available to us, & we ultimately went with his recommendation of a door with an integral tilt & turn panel. The installation engineer was also very helpful & did an excellent job with the installation, including showing us how to use the lock & keys (which operate in a slightly unusual way). The integral tilt & turn panel looked even better than we expected, and we have been making full use of it ever since. After the installation, we had some minor issues with obtaining extra keys and the door started sticking. We reported these issues to Acorn and the Managing Director came round to discuss them in person. This was a mutually beneficial process, and we were very happy with both the discussion and the resultant action. It is rare to find a company that is so willing to own, learn from and rectify their mistakes. We will definitely keep using Acorn in future!