Endorsed by Which?

Acorn Windows (Nottingham) Limited

4.9

176 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–15:00
  • Sunday 10:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020

About

Are you thinking about buying new windows or doors? adding space with a conservatory or protecting your home, from whatever the winter can throw at it, with new facias and soffits? If you are, there are a lot of companies to choose from.

But what if you wanted a peace-of-mind, stress free, finished job that you could be proud of? what if you decided to choose Acorn Windows?

With Acorn Windows you’ll get all this and more from a family run company that arguably cares more about their customers than any other in Nottingham. From the moment you give us a call, drop us an email or pop in to see us at our showroom in Wollaton we’ll make your life a lot easier, and make sure you get quality, service and backup.

Don’t just ‘replace your windows or doors,’ don’t just ‘install a conservatory’, don’t just ‘replace your roofline’...

...choose Acorn Windows Nottingham, a trusted and loved local company.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
    • Hardwood conservatories and orangeries
  • Glaziers

    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Window consultants
    • Aluminium Windows
    • Timber windows
  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors
    • French doors
    • Composite doors
    • UPVC doors
    • Timber doors
  • Builders

    • Extensions
  • More Services

    • rooflines
    • porches
    • lantern roofs
    • car ports

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
176 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Another excellent experience with Acorn!
Customer Service
Quality
Value
This is the 3rd time that we've used Acorn, having previously used them to replace our upstairs & bay windows. This time, we needed to replace our back door. Edgar was very helpful in suggesting the different options that were available to us, & we ultimately went with his recommendation of a door with an integral tilt & turn panel. The installation engineer was also very helpful & did an excellent job with the installation, including showing us how to use the lock & keys (which operate in a slightly unusual way). The integral tilt & turn panel looked even better than we expected, and we have been making full use of it ever since. After the installation, we had some minor issues with obtaining extra keys and the door started sticking. We reported these issues to Acorn and the Managing Director came round to discuss them in person. This was a mutually beneficial process, and we were very happy with both the discussion and the resultant action. It is rare to find a company that is so willing to own, learn from and rectify their mistakes. We will definitely keep using Acorn in future!
Customer in Nottingham Posted on 03/05/2024 , work completed 11/04/2024
The trader replied (on 07/05/2024)
This is a classic example of turning a negative into a positive. James came round when you flagged up minor dissatisfaction regarding the lock ordering issue and we have learnt from that and added it to our customer notes going forward. Being a Police Approved company with associated locks means they cannot be cut without registering them online first. Your door looks amazing ... a PVCu stable door ... Thanks for coming back to Acorn Windows
Good work by Acorn Windows (Nottingham)
Customer Service
Quality
Value
I have been using Acorn Windows for around 20 years, starting with soffits, facias & guttering. Since then I have helped both my son and daughter with work on their first own homes and now some on the mother-in-law's house in two weeks time. Yesterday we had a new back door with side window fitted. Initially there were some problems for the first time ever with the fitting date being re-arranged 3 times. So I was very frustrated with Acorn. It seems these delays were caused by illness in their fitting teams and they recently explained they don't like using contract fitters whose work may not be to the same standards as their own employed fitters. In the end we were pleased with this approach as Jason & Roger did a great job yesterday. They were both very pleasant and explained all they were doing. When finished they demonstrated the workings of the door, including how the key should be used for locking (slightly different from some other doors). They also cleaned up well and left no mess. So our faith in Acorn has been restored and we look forward to a similarly high quality job at the mother-in law's in two weeks time.
Customer in Nottinghamshire Posted on 05/03/2024 , work completed 04/03/2024
The trader replied (on 12/04/2024)
We are glad we finally got to carry out the work and you are delighted. Jason and Roger are quite a team and definitely full of humour between them! Because we only have our own full time teams in our liveried vehicles if a team is ill (and on this occasion they were off for over six weeks) it causes havoc with our fitting schedule as unlike other companies we refuse to bring in subcontractors who may compromise our high quality fitting standards. Thank you for your patience and understanding and also for leaving a positive review.
Trustworthy and reliable
Customer Service
Quality
Value
We initially had Acorn in to replace our windows and doors in 2021 as we felt they had the highest quality product of the quotes we had received. We encountered a few issues but were incredibly impressed with how they resolved everything, with the MD James coming out, going over our concerns, making a plan to resolve them all and waiting until we were fully happy before our final payment. Our doors and windows are excellent and we've had multiple compliments on how well they look with our Victorian house, particularly the composite door. We called them again when we started to consider getting our extension done, James came out a couple of times to go over plans with us, then when we were ready to commit, the quote they provided was the most competitive of the 3 we received, plus we had met the project manager Mick previously and instantly felt in good hands so put a deposit down. Sadly, the plans fell through on the discovery of sewer lines surrounding our house that we couldn't build near. James and Mick were very supportive in discussing solutions and Mick came out to meet our building planner, even opening up the sewer covers to work out what we may or may not be able to do which was incredibly helpful and led us to the decision to sell rather compromise on our plans. Despite us offering to cover both of their times, James was understanding of our situation and fully refunded the deposit. We would use them for any other building work without question. Highly recommend.
Customer in Nottinghamshire Posted on 19/02/2024 , work completed 16/02/2024
The trader replied (on 12/04/2024)
What a wonderfully comprehensive review of our services. We remember your project from 2021 very well and what stood out was how patient and understanding you were regarding the rectification process. It was a classic example of how if you put something right that has gone wrong faith can be restored between a company and a customer. So it was a delight when you came back to let us quote for a large extension project. and even better when you placed the order with us. We spent a long time trying to overcome the problem of the position of the drains but ultimately you couldn't have built the extension you had planned. We wish you well in your search for a new family home and very much look forward to working with you again should the chance arise. James and the Team.
Great Customer Service
Acorn fitted several windows to my property. After the fitting, I noticed that one glass window was scratched. I informed Acorn and the faulty window was replaced to my total satisfaction. I would like to say that this happened AFTER I had paid my invoice. The team listened to my feedback, in a polite and professional manner, and quickly replaced the window in question. I understand that a fault can rarely happen but the manner in which this was dealt with was first class.
Customer in Nottinghamshire Posted on 11/02/2024 (Reviewer did not use service)
The trader replied (on 21/02/2024)
We always behave in the same way in relation to faults like this - essentially in our view the customer is our most important asset. We are now in our 35th year and it is by looking after people in this way that has enabled us to thrive in an industry with not the best reputation. We really appreciate you taking the time to write such a positive review of our after-sales service.
Great Team
Customer Service
Quality
Value
This is the 2nd time using Acorn windows. Very competitive company. Work carried out to replace 8 windows at our house. Everyone we dealt with at Acorn was very polite and helpful. Big shout out to Jason and Roger who worked great as a team in completing the install in 1 and half days! 🥳 Property left tidy apart from a lovely covering of dust which couldn't be avoided with having to remove old brick cills! 😀Thanks again Acorn Windows.
Customer in Nottinghamshire Posted on 09/02/2024 , work completed 06/02/2024
The trader replied (on 21/02/2024)
Thank you for using Acorn yet again. Jason and Roger are quite a team - we hear more about their sense of humour than any of our other installers or builders. Sorry about the dust but thanks for your understanding.
Window and door replacement
Customer Service
Quality
Value
We had a window replaced with french doors and a door + window replaced with a larger window in our kitchen. This included all brickwork and two new lintels. The price was very competitive and Jamie and son Josh did an absolutely brilliant job. From the outside, it looks original and has completely changed the way our kitchen looks and feels. Will definitely use Acorn again in the future and would highly recommend.
Customer in Nottingham Posted on 22/12/2023 , work completed 21/12/2023
The trader replied (on 21/02/2024)
The last review on Which in 2023 ... thank you for your kind words. We have the most amazing building and fitting teams at Acorn and no less than 3 teams are a "father and son" combination which bodes well for the future.
Fantastic Company
Customer Service
Quality
Value
Just had a conservatory installed in my bungalow after having four windows and a door fitted the previous year from Acorn Windows, they are a dream to deal with very efficient and professional, the quality of the product coupled with the skill of the fitters actually makes for a fantastic end result. James the MD did the quote and though they did a couple of extras which were not on the quote the price given was what they charged, Mick who does the measurements and goes through how the end product will look is at the top of his game, everything fitted perfectly and was exactly as described, the bricklayers were superb and Steve (Tomo) the fitter and his workmate Adam worked like Trojans in foul weather to deliver a superb conservatory. If you are thinking of having a conservatory this company is well worth employing.
Customer in Nottinghamshire Posted on 09/12/2023 , work completed 08/12/2023
The trader replied (on 11/12/2023)
Thank you ... I don't normally know who has left a review but in your case we definitely know who you are ... thank you so much. You have been so kind to "Tomo and Adam" they are full of tea and coffee. All of your kind words have been passed onto Mick and the gang ... Have a great Christmas in your new conservatory ... James
Window replacements and garden room extension
Customer Service
Quality
Value
Acorn Windows have done a considerable amount of work on our property over a 5-month period. All the house windows were replaced, the roofline changed to plastic and the gables faced with lead cladding. In addition they constructed a large 6m x 3m garden room with large opening doors and a triangular window over one of the doors. The house has been modernised and upgraded. All the work has been carried out to a very high standard and all the workmen from their own company, or under contract, have been very skilled, polite and tidy. We have no hesitation recommending them.
Customer in Leicestershire Posted on 06/12/2023 , work completed 29/11/2023
Fantastic service from start to finish
Customer Service
Quality
Value
Acorn Windows came highly recommended by a friend and lived up to all expectations. I needed a very old glass lean to replacing on my house. James came out and suggested increasing the amount of glass to maximise light. This consultation was followed by a prompt and competitive quote. The fitters were on time, polite and really hard working. They worked quickly and left everything tidy each night. The finish is outstanding! The new windows and glass roof have transformed the space. I’m over the moon! Very highly recommend using Acorn Windows.
Customer in Nottinghamshire Posted on 31/10/2023 , work completed 28/10/2023
The trader replied (on 08/12/2023)
"Over the moon" is high praise indeed - thank you from everyone at Acorn for a) choosing us in the first place and b) posting such a positive review. All of the team really appreciate it when a review is posted. 2023 has been the most amazing year on all fronts and we cannot thank customers like you enough for keeping us happy and very busy!
Efficient installation at a competitive price
Customer Service
Quality
Value
I had 2 old aluminium windows replaced in my bungalow as part of refurbishment a living room bay window and a bedroom window. The price was competitive and the process from start to finish straightforward with surveying and installation dates kept to. The bay roof lathe and plaster ceiling was damaged prior to window installation and the fitters gave me some advice on repair / replacement of the area including the need for insulation which was helpful
Customer in Nottinghamshire Posted on 31/08/2023 , work completed 21/08/2023
The trader replied (on 08/12/2023)
Thank you for taking the time to submit a review on our product and installation. We find that we are installing more aluminium products than ever since we started in 1989.