Acorn Windows (Nottingham) Limited

Once again first class work. Was having problem with bedroom window as in I couldn’t close it. Must make fact known it is over twenty years old. Gentleman who came ,despite having to be up a ladder in the rain fixed it and said no charge because he hadn’t used any mater. All I can say is a very big thankyou to Acorn Windows who having giving a great service for over twenty years.

Quality service Quality product Quality workmanship Quality pricing I have no issues whatsoever with recommending this company and content myself in describing Acorn Windows as TOP CLASS.

We are absolutely delighted with the quality of the doors, windows and patio doors installed by Acorn. We are amazed by the quality of the materials used right down to the hinges on the doors. Even now we are still commenting on how good the windows and doors look and feel. We couldn't be happier with the whole process. When James came to assess the work required, he was honest in telling us that sometimes things go wrong but they pride themselves in sorting any problems out fast. I like this because he was honest and true to his word. A couple of things did require sorting out, but these were sorted to our complete satisfaction. We will be recommending Acorn to our friends and family and would highly recommend them to anyone looking for outstanding quality and excellent value for money.

We asked Acorn for a quote back in January which was received in a timely manner. Due to Covid-19 the work had to be stalled but on the 5th June the work started. From the scaffolders (separate company) to the guys who came to the house, they were courteous and very clean and tidy. Will definitely use Acorn again.

You would think it should be simple, you want some new windows and you seek referrals and quotes. Some don’t turn up at all, others start with a stupid price and finish with a silly price. However, I contacted Acorn Windows (a friend referred me to them) and they sent a salesperson who turned up, at the right time, on the right day who measured the windows, gave me some options, offered some advice and gave me a price. Oh my god! No messing about, haggling, special Easter Bunny, or other daft discounts, just a price, a good one at that! So, what next? A surveyor turned up (I bet the price changes) he measured everything, said a steel would be required (definitely a price change) and they would be able to fit them in a few weeks once they are made - (No price change - same as originally quoted!) CV-19 lockdown, phone call, very sorry but a delay, OK I thought, thanks for letting me know. CV-19 relaxed a little, phone call, can we fit next week? Yes you can! Fitters call me the day before, still ok? Yes, they turn up on time, as expected and fit the windows. Unforeseen loose bricks above one of the windows, not a problem, the bricklayer will sort them out. Bricklayer makes a great job, windows in, bricks sorted, happy customer. Phone call to check everything is ok, yes it is, original quoted price paid. Great service, quality windows, good communications and a fair price. Fantastic! If Acorn read this - thank you.

I have patio doors that run the full width of my house and their replacement represented a significant investment for me. I was nervous about selecting a supplier bu couldn't have chosen anyone better. I was very impressed with the whole team at Acorn Windows; they managed the whole process very smoothly despite my installation being scheduled during the Covid19 lockdown. Everyone I dealt with answered all my questions fully and promptly, and those coming to the house always arrived when they said they would. While I was impressed with all the staff, the team who did the main installation definitely deserve a special mention. They were polite and accommodating, extremely professional and meticulous in their work, and left my room much better finished than when they started. I am delighted with my new doors and with the service provided by Acorn Windows and will not hesitate to use them again if the need arises.

We’ve been using Acorn Windows for around 25 years, having two sets of windows, doors, a conservatory and a side extension. Our latest job was having the polycarbonate roofs replaced on the conservatory and extension with Pilkington self-cleaning glass. We never get quotes from other companies as we’ve always been so happy with Acorn. We know we’re going to get personal service, friendly fitters, good quality products and a high standard of work.

I have had a lantern in a flat-roof ceiling and bifold doors in the sun room. The planning was methodical, efficient and creative. The fitting has been amazing. Mick and Wayne worked as a seamless team, leaving everything neat and tidy every day. They were cheerful, self-contained and helpful. I recommend them, 100% and am already planning to have the front door replaced.

I required a window to fit in a kitchen remodeling. Despite the small order, every detail of the order was perfect, delivery was on time and communications were timely and helpful. Even when I phoned with a question and my normal contact was out, another team member went above and beyond to find out the answer. Personal touch from a professional company would definitely recommend.

Acorn Windows installed the first phase of new double glazing at the Friary Drop-in Centre, West Bridgford. Glaziers worked with minimum disruption during our busiest period to ensure staff at the Friary could offer a warm welcome to homeless and vulnerable adults in the run up to Christmas. Making the centre as draught-proof as possible is essential. A brilliant job well done. Thank you.

Having used Acorn Windows for a replacement conservatory some years ago which was a quality installation I gave then the challenge of replacing the decorative woodwork at the front of the house and extending down part of the side, the existing woodwork needed constant maintenance and was difficult / dangerous to access. The MD, James Hibbert suggested that I replace the wood with fully veneered plastic wood (Rosewood colour) and provided a quotation within a few days to replace the wood with similar sized plastic wood, this has now been completed to a very high standard and the house is now totally maintenance free.

Very happy with my double glazing at my flat in West Bridgford. All staff were professional, knowledgeable and friendly.

I have used Acorn Windows for substantial works on two houses to date. Work includes 2 sets of patio doors, double French doors, a large conservatory, orangery and skylight, 2 bay windows and black front entrance doors. The work is finished to a high quality which is one reason for my returning business. What impresses me more is the aftercare that this family business delivers. There is never a quibble when an issue arises. A ten year guarantee means ten years where Acorn are concerned. Something not experienced with other companies. They are friendly too at every level. I can't recommend this company enough.

We needed new entrance doors at our Scout Hall and obtained 3 quotations. I was delighted to see Acorn gave us the best quotation because when they had rebuilt my conservatory at home 12 years earlier they did a great job at an excellent price. There sales pitch was not “hard sell”, genuinely knowledgeable and friendly. The double, outward opening doors were fitted on a day that suited out usage of the Hall. The fitters were polite and careful and cleaned up thoroughly. It was a delight to be able to recognise people who had worked on my conservatory 12 years ago...and they were still working for Acorn. Thank you James and all your team, we are happy to recommend you without any reservations.

James visited and gave honest advise on what door and glass we required and left a quality brochure for me and my wife to consider the design. Ordered a new composite door with side panels - grey outside and white inside. Confirmation came with the installation date and on the day (as promised) the guys came and did a great job + helped me fix/adjust another door. All clean and tidy and the door is excellent. All in all very help happy with all aspects and would thoroughly recommend Acorn Windows.

Having just had a replacement roof fitted to our conservatory by Acorn Windows we have nothing but praise for this company. Polite, punctual, and very professional from start to finish. Well done to all concerned

We were contacted 2 days before our patio doors were to be fitted and told the supplier had not provided them. This led to a further 3 week delay. The fitters arrived late in the morning on the day and when we phoned, we were told they had “overslept”. Trims were not fitted and we were told they would call back when the supplier had provided them. We phoned a couple of weeks later, having heard nothing and a date for a fitter to call was arranged. The fitter did not have the trims when he came but made adjustments and fitted a number of screws that had been omitted. A further date was arranged for the trims to be fitted but the fitters did not arrive on the day, despite me phoning the office late in the afternoon and being assured they would come. They phoned the next day saying they had been delayed and were coming that day. I asked the fitters to tell someone from the office to contact me as I was unhappy with the service. The next I heard was a phone call asking for payment, some 3 weeks later. We used this firm because they are local and we believed we would get a good service. We would not use them again and would not recommend them.

A great job ,done quickly and professionally by two lovely lads. Andy and Dave. Everything left clean and sparkling. Lantern roof next at a later date. Would recommend.

The handle to my front door failed locking me out of my home after 22 years of constant use. I rang Acorn windows and within 30 minutes James came to my rescue and opened the door for me,he then made an inspection of the door and recommended I should consider replacing the said front door. Having experienced the prompt and professional support given by Acorn I decided to purchase a new door. Acorn have lots of designs and colours to choose from but I eventually decided on a black composite door with red stain glass. It looks fantastic l am very pleased with my purchase. Thank you to Dave and Brad who fitted my door in no time at all and left everywhere clean and tidy. I highly recommend Acorn Windows