Endorsed by Which?

Acorn Windows (Nottingham) Limited

4.9

205 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020

About

Are you thinking about buying new windows or doors? adding space with a conservatory or protecting your home, from whatever the winter can throw at it, with new facias and soffits? If you are, there are a lot of companies to choose from.

But what if you wanted a peace-of-mind, stress free, finished job that you could be proud of? what if you decided to choose Acorn Windows?

With Acorn Windows you’ll get all this and more from a family run company that arguably cares more about their customers than any other in Nottingham. From the moment you give us a call, drop us an email or pop in to see us at our showroom in Wollaton we’ll make your life a lot easier, and make sure you get quality, service and backup.

Don’t just ‘replace your windows or doors,’ don’t just ‘install a conservatory’, don’t just ‘replace your roofline’...

...choose Acorn Windows Nottingham, a trusted and loved local company.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
    • Hardwood conservatories and orangeries
  • Glaziers

    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Window consultants
    • Aluminium Windows
    • Timber windows
  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors
    • French doors
    • Composite doors
    • UPVC doors
    • Timber doors
  • Builders

    • Extensions
  • More Services

    • rooflines
    • porches
    • lantern roofs
    • car ports

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
205 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent garage conversion
Customer Service
Quality
Value
Acorn have recently completed another project for us, this time a garage conversation. I’m absolutely delighted with the results. The team gave the usual high levels of customer care and the standard of workmanship is second to none.
Darren in Nottinghamshire Posted on 05/01/2022 , work completed 01/12/2021
The trader replied (on 06/01/2022)
Thank you Darren ... it was a pleasure to work on the project with you and thank you for coming back to us yet again. It seems that garage conversions have become more popular since the original lockdown when more and more people are working from home. We are pleased that you are enjoying your new office.
Great service, yet again
Customer Service
Quality
Value
Following a competitive quote from James, we were visited by David who surveyed our requirements and then by Jason and Craig who installed new front and back doors. Despite a small hiccup when our order was lost and then we had to chase the surveyor, all other interactions with Acorn have been good. This is the only reason I’ve given them 4/5 for ‘customer service’. If I was rating the actual surveyor who did the work and the fitters themselves, they would have received 5/5. The work carried out by two fitters, in particular, was first class. They were courteous, tidy and friendly. They turned up on time and just got on with the work required without any fuss. We’ve used Acorn now to have a conservatory built, new windows and now new doors. We would definitely recommend them as a reliable, competitive and trustworthy company.
Tracy in Nottinghamshire Posted on 17/12/2021 , work completed 15/12/2021
The trader replied (on 03/01/2022)
Thank you Tracy - our last review of 2021 and a positive one for which we are most grateful. I couldn't fault your reasoning for "only" giving us 4/5 and I am sorry we didn't score full marks - we are now fully back on track with surveying after a deluge of orders. May I wish you and Nigel a Happy New Year ... James.
Excellence throughout
Customer Service
Quality
Value
Our first impression of Acorn Windows as a company was a positive one involving their Director James Hibberts visiting and quoting for the work required. There was no heavy selling but simply a clear outline of the options and leaving us to give thought to what had been discussed. We could possibly have got a lower price elsewhere but following a visit to their showroom we appointed Acorn as we felt the price was fair. We had new windows and both front and rear doors and are delighted with the quality of the product. The operatives Jason and Craig were punctual each day, courteous throughout and worked very hard and were very tidy.It was a pleasure to have them working in our home and they were excellent representatives of Acorn. We would have no hesitation in recommending Acorn .
Customer in Nottinghamshire Posted on 16/11/2021 , work completed 11/11/2021
The trader replied (on 30/11/2021)
Thank you - not only have you taken the trouble to write a review but you also took the trouble to send a letter to our head office which is now proudly on display - along with hundreds of others. We have passed n your kind words to Jason & Craig.
Replacement windows and door
Customer Service
Quality
Value
The work carried out included 10 replacement UPVC window frames/glazing and 1 replacement UPVC door/glazing. We are very pleased with the work which has been carried out. The windows and door have smartened up the appearance of our house markedly, there has been a noticeable reduction in noise intrusion from outside (don’t know about any temperature benefits yet!), and we were happy with the workmanship of the fitting team (Matthew and Lewis), who were courteous and helpful throughout, including resolution of some very minor snagging issues. Thank you, Acorn Window.
Customer in Nottinghamshire Posted on 01/11/2021 , work completed 23/04/2021
The trader replied (on 30/11/2021)
It is brilliant you have mentioned noise reduction which is one of the many great features of having new windows and doors. We concentrate so much on energy efficiency/appearance/maintenance-free/security etc that it is sometimes easy to forget what great accoustic benefits new products bring. I am sure the temperature-benefits will be noted over the next few winter months!
Excellent Service
Customer Service
Quality
Value
After having three quotes from Double Glazing firms for fitting five sash windows we chose Acorn. Being able to visit their Nottingham showroom was very helpful. We also had a personal recommendation from neighbours. Acorn were not the cheapest quote but the service and quality of the product was outstanding. Father and son, Dave and Brad fitted our windows and we can't praise them highly enough. They clearly came with many years of experience. Work was finished to a very high standard and they cleared up very carefully after the days work and consulted closely with us. We will be having Acorn back to complete the double glazing of the house next year and have asked that Dave and Brad return to undertake that work.
James in Nottinghamshire Posted on 19/10/2021 , work completed 22/09/2021
The trader replied (on 30/11/2021)
As ever, we could not be more happy when a customer takes the time to leave such a positive review. This was a period property where our customers wanted to retain the look of vertical sliding windows with internal architraves in timber to match the original windows. It is a credit to Dave & Brad and our "follow on" joinery team that we achieved the end result. Thank you for choosing Acorn and we look forward to returning in 2022 to carry on with the remaining windows.
Windows very good
Customer Service
Quality
Value
We recently had 2 upstairs windows installed by Acorn Windows, Matt and Lewis were the installers and they did a fantastic job! I cannot recommend Acorn enough, from enquiry through to install they were professional throughout and the quality of the windows is very high. I am just about to send another enquiry to them for another window to the extension we are having.
Chris in Nottinghamshire Posted on 21/09/2021 , work completed 25/05/2021
The trader replied (on 05/10/2021)
Thanks Chris - we will pass on your comments to Matt & Lewis - great set of lads who work very well together. Thanks for choosing Acorn Windows.
3rd time we've used them ....... and still great
Customer Service
Quality
Value
We have just had 3 upstairs rooms fitted with uPVC sliding sash windows and a composite door fitted by Acorn. Thank you Matthew and Lewis, you have done a great job and left the house as clean and tidy as when you arrived. Thanks to the office team too, you have kept us fully informed from first contact. This is the third time we have used Acorn and have been absolutely delighted on each occasion.
Pam & Tim in Nottinghamshire Posted on 02/09/2021 , work completed 02/09/2021
The trader replied (on 05/10/2021)
Thank you Pam & Tim. We are really appreciative of your understanding and the fact you have taken time to leave a review because your project was delayed several times due to material delays/shortages. As we type this poor Matthew is recovering from Covid but he is on the mend thankfully. We will pass on your lovely comments to cheer him up.
Superb build quality and great service
Customer Service
Quality
Value
We chose Acorn Windows to build our Orangery after seeing the high quality replacement windows they had fitted in a neighbouring property. Due to the pandemic, we decided against project managing the build ourselves, opting instead for a turnkey finish. Planning permission was necessary as we live in a conservation area, so having Acorn recommend an Architect and arrange for a Building Inspector was very helpful. The work of the build team (Tony, Andy and Mick) was fantastic, they always arrived on site when they said they would and we were kept informed at every stage. They all showed great attention to detail and the site was kept immaculately clean throughout the build. All the subcontractors (skip provider, building suppliers, roofers, electrician, plumber and plasterers) were well coordinated which made the work progress very smoothly. The Orangery was completed at the price originally quoted with no hidden extras. Our sincere thanks goes to James and all the Acorn Windows team as the final result has exceeded all our expectations. Although the Orangery is a new extension to a period property, it blends in beautifully due to the complementary rendered finish. We would highly recommend Acorn Windows (Nottingham) and would definitely to use their services again.
Customer in Nottinghamshire Posted on 13/05/2021 , work completed 30/04/2021
The trader replied (on 05/10/2021)
Mr & Mrs H - you have been an absolute pleasure to work with and we have had so many lovely comments from locals who live in your village because the extension has completely transformed the house. 2 more customers have ordered extensions based solely on seeing us working at your home. You could not have been more welcoming to everyone who has worked with you - you even made our lads drinks when they were working near your home - that was before we had even quoted for your project! Thank you for all the recommendations to friends and family ...
Replacement windows at St Paul’s Church
Customer Service
Quality
Value
Acorn windows have worked with us over the last two years to supply and fit replacements for old wooden windows at St Pauls Church in West Bridgford. They quickly provided us with a very competitive detailed quotation for seven windows and allowed us to phase the work across our financial accounting years to make the work possible. They also provided help and advice whilst we sought approval for the work. We are delighted with the work which has greatly improved the appearance of the building, improved heat retention and saved us from maintenance associated with the original wooden frames. The fitting teams were helpful and polite and worked cleanly and efficiently. After sales service has been excellent and Acorn have responded rapidly and effectively to remedy issues we have raised. Overall we are very satisfied and will use them again in the future.
Customer in Nottinghamshire Posted on 31/03/2021 , work completed 26/03/2021
The trader replied (on 05/10/2021)
It has been a pleasure working with the team at St Paul's - a very friendly group of people and it wonderful to see new windows in what is a well-used Church and Community Hall.
Fabulous front door and French doors
Customer Service
Quality
Value
The fitters arrived on time on the agreed date. We were very impressed by the quality of the workmanship and the materials used. Dave and Brett were meticulous and paid attention to every little detail and cleaned up at every stage of the job. We are so happy that are hall and dining room are feeling much warmer with our new doors fitted. Thank you Acorn! Definitely value for money
Customer in Nottingham Posted on 05/02/2021 , work completed 29/01/2021
The trader replied (on 05/10/2021)
Wow - a job completed on the agreed date in a year when we have suffered so many delays with Covid illnesses and a shortage of materials ... this has really brightened us up and thank you for taking the time to leave a review.
Great repair job
Once again first class work. Was having problem with bedroom window as in I couldn’t close it. Must make fact known it is over twenty years old. Gentleman who came ,despite having to be up a ladder in the rain fixed it and said no charge because he hadn’t used any mater. All I can say is a very big thankyou to Acorn Windows who having giving a great service for over twenty years.
Customer in Nottinghamshire Posted on 02/02/2021 (Reviewer did not use service)
The trader replied (on 05/10/2021)
We have a policy of not charging for minor work even when it is out of guarantee - customers have been loyal to us for over 31 years since we started in 1989 so it is good to "give something back".
Great company who care.
Customer Service
Quality
Value
Quality service Quality product Quality workmanship Quality pricing I have no issues whatsoever with recommending this company and content myself in describing Acorn Windows as TOP CLASS.
Customer in Nottinghamshire Posted on 19/01/2021 , work completed 21/05/2019
The trader replied (on 05/10/2021)
We really appreciate your kind words - thank you for choosing Acorn for your project.
Fantastic quality and workmanship
Customer Service
Quality
Value
We are absolutely delighted with the quality of the doors, windows and patio doors installed by Acorn. We are amazed by the quality of the materials used right down to the hinges on the doors. Even now we are still commenting on how good the windows and doors look and feel. We couldn't be happier with the whole process. When James came to assess the work required, he was honest in telling us that sometimes things go wrong but they pride themselves in sorting any problems out fast. I like this because he was honest and true to his word. A couple of things did require sorting out, but these were sorted to our complete satisfaction. We will be recommending Acorn to our friends and family and would highly recommend them to anyone looking for outstanding quality and excellent value for money.
Customer in Derbyshire Posted on 15/10/2020 , work completed 14/10/2020
The trader replied (on 04/01/2021)
This is a review that means a lot to everyone at Acorn. We met Mr & Mrs D several times, at their home and at our showroom and we know they took a lot of time deciding who to use and we were delighted that they chose Acorn. This was another project that was interrupted by Covid but they could not have been more understanding. There were a few "niggles" which took longer to resolve due to the pandemic but Mr & Mrs D were so polite, friendly and understanding. Thank you if you read this. We recall Mr D requiring "soundproof glass" in his office due to numerous zoom and conference calls and we gather this has worked brilliantly. For any future customers reading this we would like to thank the hundreds of customers in 2020 who have put up with delays and interruption to their projects without complaint - we really appreciate your support and we are heading into 2021 - our 32nd year in business, stronger than ever and totally committed to our customers - past and present.
Super clean and tidy
Customer Service
Quality
Value
We asked Acorn for a quote back in January which was received in a timely manner. Due to Covid-19 the work had to be stalled but on the 5th June the work started. From the scaffolders (separate company) to the guys who came to the house, they were courteous and very clean and tidy. Will definitely use Acorn again.
Customer in Nottinghamshire Posted on 17/06/2020 , work completed 05/06/2020
The trader replied (on 04/01/2021)
"Clean & Tidy" are definitely the words to describe how we should be working and thank you for taking the time to give us such a positive review. Covid brought everything to a halt but we are back and as strong as ever and are so grateful for your patience. We use two scaffolding companies - small friendly family business like Acorn - so we will pass on your thanks to them. Thank you for choosing us, thank you for bearing with us and we hope to see you again for future work ...
What a refreshing experience!
Customer Service
Quality
Value
You would think it should be simple, you want some new windows and you seek referrals and quotes. Some don’t turn up at all, others start with a stupid price and finish with a silly price. However, I contacted Acorn Windows (a friend referred me to them) and they sent a salesperson who turned up, at the right time, on the right day who measured the windows, gave me some options, offered some advice and gave me a price. Oh my god! No messing about, haggling, special Easter Bunny, or other daft discounts, just a price, a good one at that! So, what next? A surveyor turned up (I bet the price changes) he measured everything, said a steel would be required (definitely a price change) and they would be able to fit them in a few weeks once they are made - (No price change - same as originally quoted!) CV-19 lockdown, phone call, very sorry but a delay, OK I thought, thanks for letting me know. CV-19 relaxed a little, phone call, can we fit next week? Yes you can! Fitters call me the day before, still ok? Yes, they turn up on time, as expected and fit the windows. Unforeseen loose bricks above one of the windows, not a problem, the bricklayer will sort them out. Bricklayer makes a great job, windows in, bricks sorted, happy customer. Phone call to check everything is ok, yes it is, original quoted price paid. Great service, quality windows, good communications and a fair price. Fantastic! If Acorn read this - thank you.
Customer in Nottinghamshire Posted on 12/06/2020 , work completed 11/06/2020
The trader replied (on 04/01/2021)
Wow - how wonderful that you would take the trouble to send in such a wonderful account of your experience with Acorn Windows - we are so appreciative - thank you. It means so much to us all after such a torrid year. So many projects have been delayed and sadly so many customers have had to cancel orders due to Covid and job instability. The team @ Acorn have worked so well throughout the pandemic to keep everyone informed - some jobs have been installed months passed the proposed date but people have been so understanding. Thank you for taking the time to post this on behalf of everyone at Acorn.
A great choice.
Customer Service
Quality
Value
I have patio doors that run the full width of my house and their replacement represented a significant investment for me. I was nervous about selecting a supplier bu couldn't have chosen anyone better. I was very impressed with the whole team at Acorn Windows; they managed the whole process very smoothly despite my installation being scheduled during the Covid19 lockdown. Everyone I dealt with answered all my questions fully and promptly, and those coming to the house always arrived when they said they would. While I was impressed with all the staff, the team who did the main installation definitely deserve a special mention. They were polite and accommodating, extremely professional and meticulous in their work, and left my room much better finished than when they started. I am delighted with my new doors and with the service provided by Acorn Windows and will not hesitate to use them again if the need arises.
Customer in Nottingham Posted on 14/05/2020 , work completed 13/05/2020
The trader replied (on 20/05/2020)
Our first review in the midst of Covid19 and much appreciated by the whole team at Acorn. We have been through 3 recessions since we started in 1989 but having to close our business for so long for all but essential work has been tough. You and so many customers were patient and understanding - thankyou very much. Having to "down tools" midway through projects in March could have led to dissatisfaction but it is thanks to everyone at Acorn and customers like you that we all worked together.
We never use anyone else
Customer Service
Quality
Value
We’ve been using Acorn Windows for around 25 years, having two sets of windows, doors, a conservatory and a side extension. Our latest job was having the polycarbonate roofs replaced on the conservatory and extension with Pilkington self-cleaning glass. We never get quotes from other companies as we’ve always been so happy with Acorn. We know we’re going to get personal service, friendly fitters, good quality products and a high standard of work.
Customer in Nottinghamshire Posted on 13/02/2020 , work completed 11/02/2020
The trader replied (on 20/05/2020)
Wow you are a long-standing customer - of 25 years. We are so fortunate to have such loyal customers - we are now in our 31st year of trading - thanks for coming back again ...
quick, creative and very tidy
Customer Service
Quality
Value
I have had a lantern in a flat-roof ceiling and bifold doors in the sun room. The planning was methodical, efficient and creative. The fitting has been amazing. Mick and Wayne worked as a seamless team, leaving everything neat and tidy every day. They were cheerful, self-contained and helpful. I recommend them, 100% and am already planning to have the front door replaced.
Customer in Nottinghamshire Posted on 04/02/2020 , work completed 04/02/2020
The trader replied (on 20/05/2020)
Thank you from everyone at Acorn - your comments have been passed on to Mick & Wayne. We find we are carrying out more and more of this type of work - a sign of the current trend for letting more light into your home. Thanks for choosing us and we are pleased you are so delighted with the product and service.
Great window and nothing too much trouble
Customer Service
Quality
Value
I required a window to fit in a kitchen remodeling. Despite the small order, every detail of the order was perfect, delivery was on time and communications were timely and helpful. Even when I phoned with a question and my normal contact was out, another team member went above and beyond to find out the answer. Personal touch from a professional company would definitely recommend.
Customer in Leicestershire Posted on 29/01/2020 , work completed 03/06/2019
The trader replied (on 20/05/2020)
We are all very pleased that you took the time to write this review. We don't mind small orders at all ... so many companies have a "minimum order value" - not at Acorn.
Providing a warm welcome at the Friary Drop-in Centre.
Acorn Windows installed the first phase of new double glazing at the Friary Drop-in Centre, West Bridgford. Glaziers worked with minimum disruption during our busiest period to ensure staff at the Friary could offer a warm welcome to homeless and vulnerable adults in the run up to Christmas. Making the centre as draught-proof as possible is essential. A brilliant job well done. Thank you.
Customer in Nottinghamshire Posted on 21/01/2020 (Reviewer did not use service)
The trader replied (on 27/01/2020)
Thank you for your kind words. The work you do for the homeless in Nottingham is nothing short of amazing. After meeting the team at The Friary we have made you our main charity for 2020 and will donate as much as we can to help you in the invaluable work and support you carry out. Having seen first hand how much help you give to people who are struggling we will do all we can to support you.
Improve the image of the front of your house
Customer Service
Quality
Value
Having used Acorn Windows for a replacement conservatory some years ago which was a quality installation I gave then the challenge of replacing the decorative woodwork at the front of the house and extending down part of the side, the existing woodwork needed constant maintenance and was difficult / dangerous to access. The MD, James Hibbert suggested that I replace the wood with fully veneered plastic wood (Rosewood colour) and provided a quotation within a few days to replace the wood with similar sized plastic wood, this has now been completed to a very high standard and the house is now totally maintenance free.
Customer in Nottinghamshire Posted on 21/11/2019 , work completed 12/10/2019
The trader replied (on 29/11/2019)
James Hibbert replies … Thank you Mr L, it was a pleasure meeting you again after the conservatory replacement project a few years ago. I have seen photos of the finished product on the front of your home and I hope the paint brushes are now in the bin - you won't be needing them! Thank you for coming back to Acorn.
Professional, knowledgeable and friendly
Customer Service
Quality
Value
Very happy with my double glazing at my flat in West Bridgford. All staff were professional, knowledgeable and friendly.
Customer in Nottinghamshire Posted on 14/11/2019 , work completed 29/10/2019
The trader replied (on 29/11/2019)
It is pleasing to know we have another satisfied customer who has taken the time and trouble to leave a positive review … thank you from James and the team
Acorn windows deliver quality service
Customer Service
Quality
Value
I have used Acorn Windows for substantial works on two houses to date. Work includes 2 sets of patio doors, double French doors, a large conservatory, orangery and skylight, 2 bay windows and black front entrance doors. The work is finished to a high quality which is one reason for my returning business. What impresses me more is the aftercare that this family business delivers. There is never a quibble when an issue arises. A ten year guarantee means ten years where Acorn are concerned. Something not experienced with other companies. They are friendly too at every level. I can't recommend this company enough.
Customer in Nottinghamshire Posted on 21/10/2019 , work completed 21/10/2019
The trader replied (on 29/11/2019)
At Acorn we really appreciate you taking the time to leave this comprehensive review. Thank you also for your continued custom - we seem to have carried out a lot of work for you! We will never stop looking after our customers - after sales is the key to any company's success … we started with that view in 1989 and nothing has changed.
Fabulous quality and service, yet again.
Customer Service
Quality
Value
We needed new entrance doors at our Scout Hall and obtained 3 quotations. I was delighted to see Acorn gave us the best quotation because when they had rebuilt my conservatory at home 12 years earlier they did a great job at an excellent price. There sales pitch was not “hard sell”, genuinely knowledgeable and friendly. The double, outward opening doors were fitted on a day that suited out usage of the Hall. The fitters were polite and careful and cleaned up thoroughly. It was a delight to be able to recognise people who had worked on my conservatory 12 years ago...and they were still working for Acorn. Thank you James and all your team, we are happy to recommend you without any reservations.
Tim, West Bridgford Posted on 03/09/2019 , work completed 02/09/2019
The trader replied (on 04/09/2019)
Hello Tim, thank you very much for taking the time to post a review. It was a pleasure to work with you again. I am sure the French Doors will be well-used, it is a very busy Scout Hall! Kind regards, James
Excellent advice, product, installation and service...
Customer Service
Quality
Value
James visited and gave honest advise on what door and glass we required and left a quality brochure for me and my wife to consider the design. Ordered a new composite door with side panels - grey outside and white inside. Confirmation came with the installation date and on the day (as promised) the guys came and did a great job + helped me fix/adjust another door. All clean and tidy and the door is excellent. All in all very help happy with all aspects and would thoroughly recommend Acorn Windows.
Paul, Nottinghamshire Posted on 01/08/2019 , work completed 01/08/2019
The trader replied (on 13/08/2019)
Thank you Paul - it is very kind of you to leave such a positive review - I drive past your house on my way home from work and (although being biased) the door looks fabulous! Thank for choosing Acorn