Disgusting service
Disgusting communication and customer service from Acorn Windows, would not use this company again for any further work.I recently put an order in for the replacement of a patio door and kitchen window as part of a significant home improvement project. The project went very well, the replacement window and door from Acorn Windows were fraught with disaster. And problems of which I had to chase continuously With phone calls and taking time off work to wait in for. Even after complaining to James Hibbert and sending photos of his teams work there was no offer of an apology ! When we were researching the company a letter of commendation was found which was dated 29th February 2017, however it was written 30th March 2016! . It seems communication may be an issue.
Nicola A
Posted on 09/01/2017
, work completed 09/01/2017
Very professional
Acorn's price beat the competition. They delivered and fitted on the due day, and the fitter was very professional (a very likeable young man too - a credit to the company).
E, Nottinghamshire
Posted on 22/12/2016
, work completed 22/12/2016
Recommended
Nothing less than excellent
Everything went according to what we had been told. The two fitters (excellent lads) turned up on time, and did a great job. The quality of the units was excellent. I have used Acorn since buying my house and I wouldn't go elsewhere.
Michael, Nottinghamshire
Posted on 19/09/2016
, work completed 19/09/2016
Recommended
Great work, friendly service
Acorn Windows carried out some repair work on our living room and bedroom windows. Fantastic service, really pleased with their work, professionalism and outstanding service. Top marks!
Adam S
Posted on 02/09/2016
, work completed 02/09/2016
Recommended
Brilliant job
Very efficient service, hard working workmen. I would most certainly recommend to everyone.
Pauline, Nottinghamshire
Posted on 01/09/2016
, work completed 01/09/2016
Recommended
My Review
Used "Acorn" three times now. Fact I keep going back speaks for itself. Over the years; front door, patio window and kitchen window.
Happy Customer
Posted on 16/08/2016
, work completed 16/08/2016
Recommended
Prompt and professional
Quality team, performed well and left the job looking neat and tidy. Would definitely use Acorn again.
Nigel, Nottinghamshire
Posted on 12/08/2016
, work completed 12/08/2016
Recommended
Brilliant job
This is our 4th project using Acorn Windows. Every detail is covered in the quote - no hidden extras. The workmen have been very professional, conscientious, arriving on time, cleaning up afterwards. We have no hesitation in recommending up this firm.
Jackie, Nottinghamshire
Posted on 01/08/2016
, work completed 01/08/2016
Recommended
Excellent service
Acorn Windows recently fitted some new windows for me. The salesman who initially came over was great - not pushy at all and very friendly. The fitters were brilliant - I've had a lot of trades people through the door over the years and these were among the best. The windows look great - a very modern finish which was just what I wanted. I did have a query about the frames themselves after the fitting and the company were faultless at making sure I was happy. I had eight different companies over for quotes because so many of them were terrible - I'm glad that I found Acorn Windows in the end! I highly recommend them and will definitely be using them again in the future. Ash (Nottinghamshire)
Ash (Nottinghamshire)
Posted on 24/07/2016
, work completed 24/07/2016
Recommended
Excellent job!
We had our windows done in two parts, downstairs last year, and upstairs this year. On both occasions the workers were friendly, clean & professional and we are very happy with the completed work. Would absolutely recommend!
Ceri, Nottinghamshire
Posted on 07/07/2016
, work completed 07/07/2016
Recommended
Absolutely fabulous
This was a unique and pleasant experience from beginning to end. No pushy salesman, instead a gentleman who knew his job & gave good advice. The surveyor saw a small problem which we were able to sort before work commenced. Fitters were prompt, polite & friendly and considerate of my home. A very efficient and professional team. 12/10
Sandra, Derbyshire
Posted on 17/06/2016
, work completed 17/06/2016
Recommended
Highly recommended
Very impressed when I visited showroom which carried on with staff, workmen & quality of conservatory. I would certainly recommend Acorn Windows for quality work and finish. Thank you Acorn for a job well done.
Valerie, Nottinghamshire
Posted on 16/06/2016
, work completed 16/06/2016
Recommended
What more could you want?
No pressure sales team, Friendly and professional fitters, High quality product and finish. What more could you want? Excellent!
William, Nottinghamshire
Posted on 13/06/2016
, work completed 13/06/2016
Recommended
Great job, service and product
I needed a new Front door and 2 windows fitting. Acorn were recommended by a good friend so I asked for a quote. They did the survey when I was free and arranged fitting for last Saturday. I let them in and returned home a few hours later to find the work done to an extremely high standard. There was no other evidence that the guys had been there. The old windows and door were taken away and the house was as spotless as it was when I left it. I couldn't recommend them highly enough particularly as the price was so competitive as well. Well done to Acorn and the fitters, Mick and Liam.
2011-05-14 08:25:45.11
Posted on 07/06/2016
, work completed 07/06/2016
Recommended
Brilliant job
Our new conservatory from planning to installation was 1st class. The fitters were very polite and punctual and the site was always clean and tidy. This project has given us a space that serves all our needs.
Stanley, Nottinghamshire
Posted on 09/05/2016
, work completed 09/05/2016
Recommended
Professional with the Supply and Fitting!
I would like to thank the team for not only recommending me the correct product as my original idea would not have looked as good! and but the patience to fit it around my busy life. It has made such a difference to the house we are delighted with the quality of the work and how it looks. Many thanks to you all. Regards Steve & Les Poplar Road Breaston Derbyshire
steven.lee
Posted on 29/04/2016
, work completed 29/04/2016
Recommended
Excellent quality and service
We have now had several windows replaced over the last 18 months. All are excellent quality, prompt service, tidy staff, no pressure to have extra windows fitted. Cannot recommend enough.
Julie, Leicestershire
Posted on 21/03/2016
, work completed 21/03/2016
Recommended
Simon of Nottingham
I first used Acorn Windows of Nottingham to replace all soffits & fascias, along with guttering and downpipes. Acorn's Sales were not pushy but had all the right advice - so we proceeded. What a brilliant job they undertook, removing all the old and any debris or working components, leaving us with a clean and fresh site. About one (1) year later, because or the excellent service, our windows were in need of replacement all through (some 14 or so). Again, a good and timely meeting from a non-pushy Sales of Acorn led us to a great quotation (not the cheapest, but the quality was/is outstanding) and we proceeded. Fantastic result and never a problem since, even when we thought we had a blown glass, service was impeccable, as was the door adjustments we have had between winter and summer (some freak of heat making it difficult to open/close at specific times). Finally, this lead us to our all time "want" of a new conservatory. At a size of ~70 cubic metres, and underground drains, this was a mammoth task, or so I thought. The Acorn Surveyor was friendly and very approachable, giving (and taking) advice plus "wants" and "needs" into consideration. All planning matters (due to volume size) were again handled by Acorn. We opted for underground electrics sockets, fans and electric vent windows in our all-glass conservatory, the result - well...outstanding. In fact, Acorn has a 360 view of this on their website - take a look? No issues - nothing to difficult for Acorn!
Simon (Nottingham)
Posted on 03/03/2016
, work completed 03/03/2016
Recommended
Excellent job
Acorn windows provided an excellent service, repairing structural defects on the house and fitting good looking windows. They were prompt, efficient, friendly and trustworthy at a very competitive price. We would wholeheartedly recommend.
richardtaylor24
Posted on 29/02/2016
, work completed 29/02/2016
Recommended
Excellent job
Very professional family run business, quality workmanship. Polite, clean, excellent job. Would highly recommend. Outstanding.
Roger, Derbyshire
Posted on 02/02/2016
, work completed 02/02/2016
Recommended
My Review
The workmen were friendly and worked hard and tidied up after they had finished their job.
Margaret, Nottinghamshire
Posted on 01/02/2016
, work completed 01/02/2016
Recommended
Disappointed
We decided to go with Acorn being a small family business. It took the company 6 months from start to finish to install our windows. We felt the installation service was diabolical and on one of our windows the glass had to be replaced 4 times before it was finally complete. Our bay window was left with black gaffa tape over 4 of the Windows due to broken glass. I think this occasion was a 'one off' and unfortunately we won't be using this company again for our conservatory due to the headaches we had with the windows being installed.
Deceptive
Posted on 18/01/2016
, work completed 18/01/2016
Fantastic job, very pleased.
Acorn Windows are a professional company, and that has shown through the build and installation of our conservatory. All the plans they put in place worked well, and on time, and all the tradesmen were excellent and a credit to Acorn Windows - no issues at all. Fantastic job. Thank you Acorn.
James, Nottinghamshire
Posted on 11/01/2016
, work completed 11/01/2016
Recommended
Over the moon with new space
From 1st meeting with Acorn reps, we were impressed with their friendly professionalism. This continued through the trades team that constructed our conservatory. The end product is a lovely new space (room) that we can use all year round. We would be happy to recommend Acorn to anyone. Thanks to all concerned.
Harry, Nottinghamshire
Posted on 06/01/2016
, work completed 06/01/2016
Recommended
Excellent job.
Very happy with the service and result, polite and very tidy on site. Fair quote and charged as per quote.
Tony, Nottinghamshire
Posted on 21/12/2015
, work completed 21/12/2015
Recommended