Active Plumbing & Heating Solutions Ltd

Active Plumbing & Heating installed a new Combi Boiler. First time I have used this local company and all of the staff I came into contact with were very helpful, polite and knowledgeable. Communication was excellent through out experience . Initial visit from Tom, site visit - I found him to be very approachable, knowledgeable, helpful & polite - discussed boiler options and what would suit the property, what would happen during installation etc. Old boiler stopped working - date organised and as planned new combi boiler was installed, John, lead engineer was very knowledgeable, polite and approachable -he regularly updated me re how the install was going and answered all my queries. Installation completed as planned, tidied up and left house clean & tidy. No extra costs were added to agreed quote. Polite, helpful, knowledgeable and efficient team. Many thanks to Nikki who was also very helpful, communication excellent-I would definitely use this company again.

A bathroom lavatory cistern failed. Active Plumbing visited the same day and fixed the problem. A lavatory had to be removed from a wall, a part replaced and then the whole unit refitted. The work was carried out well and the bathroom left clean. The guys were pleasant and knew what they were doing. We have employed Active Plumbing for several years for regular CH and general plumbing maintenance, including fitting a new boiler and a new shower pump. Good work.

The team were extremely professional and friendly. The work carried out was on time and within budget, so we are very happy. Highly recommended.

Finally, after around 50 years of good service, I had to replace my old oil fired boiler and I am delighted with the work that Tom's team did. It was a complicated task with much new pipe work, new hot water tank, chimney and much else. John and Connor were very efficient and friendly. It took four days to complete. My old boiler was donated to a college as a museum piece! I would certainly recommend Active Plumbing.

Active heating have done numerous jobs at my properties. The team is always respectful, and they consider what you need, rather than just what you ask for. Not only do they do the job well, but quotations they give have been reasonably priced.

I have had numerous home upgrading and renewal projects carried out over the past 8 years, all have been executed on time and budget. Projects have included: Downstairs Toilet complete upgrade. Main bathroom complete strip, reconfiguration and comprehensive installation. New Boiler. I have no hesitation in recommending this highly competent company. It's rare to find the expertise combined with efficiency, timing and nice people.

I contacted Active Plumbing and Heating as I always do, to arrange for a leaking outside tap to be replaced and for the boiler that Tom installed to be serviced. After the initial call to the company, I was emailed with dates/times that the jobs could be carried out. Once the work was booked I was sent reminder text messages regarding the scheduled works, which is very handy. The tap was replaced by one of the team, John, I was very pleased. Great service, he’s very friendly, knowledgeable and takes pride in what he does. Would definitely use Active Plumbing and Heating again, the job was completed on the day as expected, and would definitely recommend the company to others.

Called Tom at Active Plumbing for a Worcester-Bosch boiler service which was carried out quickly, efficiently and at great value. Chatting to Tom, he offered a couple of easy suggestions to improve out heating system which we delayed until March. John and young Tom carried-out the pressurisation of our then gravity-fed heating system in half a day. Pleased to say this is now much improved. Great value - thanks.

Coping with everything 2020 has thrown at me, including the passing of my wife, moving house and a completely different home environment, it was a breath of fresh air to find Tom and his Active Heating team. His knowledge and professionalism is obvious. The whole team are courteous, careful even Connor! I had a new boiler replacement and water softener equipment fitted in two days. Excellent... I would have no hesitation in recommending them to anyone who wants genuine quality, workmanship and value for money. A special thank you to John for his expertise and company, to Connor for his forbearance, to Elliot for his obvious patience, and to (Captain) Tom for his hand in steering his amazing team. Thankyou!

Tom and his team gave us a completely new heating system. Tom had planned it out thoroughly and kept us up to date throughout. Active Heating has high standards for their work which was really great. The whole team were really friendly and helpful throughout. Communication was good and work was done to schedule and on budget. Would definitely recommend.