Tom has been excellent. He helped us work through the problem we had (blocked pipes, broken under-flooring pipes and clogged pump) and worked diligently on resolving the issues once we agreed on the best course of action. I never felt "pushed" to agree to something or to spend more. Everything was very clear and executed on time.

Tom & team just serviced my Worcester CH boiler again, replaced two failing motorised valves & a leaking drain tap. As always on time, friendly, expert and knowledgeable, work was completed rapidly, efficiently, and at a fair price. These were the 5 & 6 jobs Tom & team have done for me, including new boiler install, CH overhaul, annual boiler services, and plumbing in my new kitchen. Highly recommended for top-quality work, expert knowhow, and reasonable prices

John and Tom were very professional, reliable and lovely lads. I got my quote and my boiler fitted in a week at a very reasonable price and they listened to what we needed. All of the other quotes I received were over £1700 more expensive. Thank you so much.

Excellent service My old oil fired boiler water jacket developed a leak and a new boiler was required. The company that normally serviced the boiler confirmed that a new boiler was the only option but they left me with water still coming out all over the floor. They couldn't drain the system down as they were "not allowed to". I called Tom for an estimate on a new boiler he responded very promptly and when he arrived at my home, he had no problem in draining down the system whilst the other company stood and watched. The estimate for the boiler soon arrived and I was happy with the amount quoted. The work was carried out soon after and Tom and his team did an excellent job of getting us up and running including sorting out some siting problems with the condensate pump. His team were helpful, cheerful and very tidy. We will certainly use them again.

Tom Sullivan from Active Plumbing and Heating answered my phone call in the evening when my boiler stopped working. He said he would come and look at my boiler problem in Chesham at 9am the next morning. Arrived right on time and diagnosed and fixed the problem. Very nice and professional person and not expensive. Highly recommend this company.

I called Tom as my boiler was very noisy and not performing as it should. He arrived on time and after diagnosing the problem, sourced and fitted two new parts. The system is now running as it should. He was friendly and kept me informed as to what he was doing. I have no hesitation in recommending him.

Our radiators wouldn't heat up. Called Tom and explained what was happening. He said he had a good idea of what the problem was and would bring parts with him. Tom change a three way valve, checked & bleed all the radiators, in under an hour and we now have a lovely warm house!! Thank you Tom!

Tom was very prompt in responding to my request and very punctual. His advice on what to do saved me £2-3,000 and he solved the existing plumbing problem quickly and efficiently. In addition he has a very wide circle of network contacts, so he was able to recommend someone to replace the water supply pipe (to increase water pressure), someone to re-grout the bathroom tiles to ensure water-proofing and an electrician to replace the shower light - all of them first rate tradesmen. I recommend Tom very highly and would certainly use him again as my first choice.

Tom was extremely professional. I was so happy to see that his shoes were removed on entering my lounge, which is important to me. He was punctual, very friendly and clean. I can highly recommend him