Active Plumbing & Heating Solutions Ltd t/a Active Heating and Renewables

We needed a new boiler and replacement hot water tank plus a radiator upgrade. From the initial quote to job completion Tom and the team were brilliant Was not an easy job, over three floors and working in tight spaces. All the boys were extremely professional and also kind and caring. They not only looked after the house but looked after us as well and as we are what could be described as senior citizens this was great. Time was taken to explain the new system and, to us, very fancy online controls. Three weeks in and we love it all. Had a few settling-in tweaks which were also dealt with very promptly. Very happy indeed with everything and highly recommend Tom and the team.

From obtaining a quote to the replacement of 4 very old radiators, Tom and his team were fantastic. He came back with a very competitive quote but actually installed higher specification radiators than anyone else I contacted. His team were polite, punctual, tidy and did an excellent job. Very highly recommended.

Tom Sullivan comes highly recommended. We have used him a few times mainly boiler servicing and niggles with our heating system. Tom loves a challenge and is thorough in all diagnostics and completion. Book him, you wont regret it. Thanks Tom, we’re toasty warm.

Tom, Connor and John have recently completed an en-suite for us. They did an outstanding job and we now have a beautiful modern sleek looking en-suite. The job was complicated but their communication was good throughout and the workmanship excellent, especially in attention to detail and adapting a unit to fit in front of a sloping ceiling. We thoroughly recommend them!

Mystery small wet patch appeared on living room ceiling. Called Tom and the crew. John arrived within 24 hrs and found the difficult-to-find leak. Leak was fixed within a day or so. This is a busy time for the team but they fitted us in cleverly. John worked until he had fixed the leak on Friday evening even though he was due to watch his team Brentford v Arsenal later. We got the leak stopped and Brentford won. Result! Thanks again Tom and the team.

I have used this company for a few years now and have always had excellent and professional service and the work carried out has been highly competent.

Active Plumbing & Heating installed a new Combi Boiler. First time I have used this local company and all of the staff I came into contact with were very helpful, polite and knowledgeable. Communication was excellent through out experience . Initial visit from Tom, site visit - I found him to be very approachable, knowledgeable, helpful & polite - discussed boiler options and what would suit the property, what would happen during installation etc. Old boiler stopped working - date organised and as planned new combi boiler was installed, John, lead engineer was very knowledgeable, polite and approachable -he regularly updated me re how the install was going and answered all my queries. Installation completed as planned, tidied up and left house clean & tidy. No extra costs were added to agreed quote. Polite, helpful, knowledgeable and efficient team. Many thanks to Nikki who was also very helpful, communication excellent-I would definitely use this company again.

A bathroom lavatory cistern failed. Active Plumbing visited the same day and fixed the problem. A lavatory had to be removed from a wall, a part replaced and then the whole unit refitted. The work was carried out well and the bathroom left clean. The guys were pleasant and knew what they were doing. We have employed Active Plumbing for several years for regular CH and general plumbing maintenance, including fitting a new boiler and a new shower pump. Good work.

The team were extremely professional and friendly. The work carried out was on time and within budget, so we are very happy. Highly recommended.

Finally, after around 50 years of good service, I had to replace my old oil fired boiler and I am delighted with the work that Tom's team did. It was a complicated task with much new pipe work, new hot water tank, chimney and much else. John and Connor were very efficient and friendly. It took four days to complete. My old boiler was donated to a college as a museum piece! I would certainly recommend Active Plumbing.