Endorsed by Which?

Associated Windows

4.8

438 Reviews

Opening Hours
Today - 09:00–16:00
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 09:00–16:00
  • Sunday - Closed

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Windows, Doors and Rooflights in Bristol

Associated Windows have been providing great customer service across Bristol and the surrounding areas for many years.

We are a family run business, we promote our values and beliefs that great customer service and genuine product quality, matched with a trouble free purchase means we retain the reputation we have come to value over the years.

We take pride that our installers are directly employed, many of whom have been with us since we started out, developing reliable expertise and installation experience.

They understand that they are the customer face of Associated Windows and like us understand that you as the customer must value every aspect of the service we provide.

Associated Windows have a reputation for great customer service, installation expertise and product delivery, we use all this to ensure you have a great experience when you deal with us.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
  • Conservatories

    • Hardwood conservatories and orangeries
  • More Services

    • fascias
    • soffits
    • guttering
    • tiled conservatory roofs
    • upvc

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
438 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
When it goes wrong expect it go badly wrong.
Customer Service
Quality
Value
When it goes wrong expect it go badly wrong. A 6 week project taking over 9 months and the Managing Director refusing to discuss the project, issuing demands for payment and refusing to attend to defects in the works. Despite writing to the Company in December it took over 2 months for a 'verbal' reply and after 3 letters to Associated Windows, they have issued legal proceedings for a 'debt recovery' on an incomplete project. Associated Windows admit that they have lacked 'project management skills and that new people are employed. Don't think you are paying top money for top service! Expect them to be less than sympathetic or interested in resolving matters. Standby for their day in Court!
Customer in South Gloucestershire Posted on 10/03/2020 , work completed 09/03/2020
The trader replied (on 19/03/2020)
It is regrettable to read your comments, not least as they represent a number of inaccuracies. This is the first time in Associated Windows trading history that they have issued legal proceedings to recover an outstanding balance and it is certainly not a decision that has been taken lightly. It is evident from your comments that there is a degree of ''sour grapes'' as a result of the legal route that Associated Windows have taken. Associated Windows is committed to providing the highest level of customer service and will be more than happy to discuss this matter further.
Very efficient - patio door looks fantastic
Customer Service
Quality
Value
Associated Windows fitted a patio door for an elderly relative - they were efficient, and good value, and they were kind in relation to understanding my elderly relative's needs. The new patio door looks fantastic!
Jane Posted on 03/02/2020 , work completed 10/01/2020
Good service
Customer Service
Quality
Value
Good service from sales team and fitters. No hidden extra costs. Very satisfied with finished work.
Janice, Avon Posted on 06/12/2019 , work completed 06/12/2019
Great job.
Customer Service
Quality
Value
They fitted 2 windows. They were prompt and friendly and the windows are a quality product at a good price. I intend to use them again.
Which? Trusted Traders Consumer Posted on 13/11/2019 , work completed 13/11/2019
So very pleased
Customer Service
Quality
Value
We had our conservatory glass removed and replaced with a solid roof, we felt comfortable at every stage and very impressed everyone involved with company. The work was of high quality and all the workers were very tidy and courteous, we would definitely recommend.
Alan Davis Posted on 18/10/2019 , work completed 10/09/2019
Timely, efficient job
Customer Service
Quality
Value
Team arrived to plan, were polite and efficient and went beyond the call of duty to give a hand to another trader working on site. The trader could improve on communication, where they failed to issue written contract details beforehand and were not proactive in giving reassurances that timescales would match those of builder on site.
George, Avon Posted on 15/10/2019 , work completed 15/10/2019
Quality fitters
Customer Service
Quality
Value
After a couple of hiccups which were rectified quickly, the product and fitters were superb. Particularly the fitters. Would recommend to family and friends.
Which? Trusted Traders Consumer Posted on 09/09/2019 , work completed 09/09/2019
Very pleased
Customer Service
Quality
Value
All round excellence and very pleased with the work done. This being a full double glazing of a 4 bedroom detached house (apart from front door) and garage window and door. Very happy to recommend & to use again.
Robert, Avon Posted on 03/09/2019 , work completed 03/09/2019
Great company
Customer Service
Quality
Value
Great company to work with. Quick & efficient. Very considerate - used dust sheets etc. to minimise dust. Would recommend.
Emma, Avon Posted on 30/07/2019 , work completed 30/07/2019
Excellent windows.
Customer Service
Quality
Value
We had multiple pvc windows & doors replaced. Comprehensive showroom. Helpful sales advice, courteous & tidy fitters (they even vacuumed my stairs!!) Excellent quality windows. We would definitely recommend Associated Windows.
Which? Trusted Traders Consumer Posted on 19/07/2019 , work completed 19/07/2019