First class service and workmanship
ADS carried out a complete back to brick refurbishment of our bathroom and installation of a new tank. The service received from the whole team has been first class; they have been hard working, polite and efficient. Particular mention must be made of Steve, who was responsible for the bathroom refit. His attention to detail and workmanship is superb (and I'm not easy to please!). We are absolutely delighted with our new bathroom and would not hesitate to recommend ADS. We will definitely use them again.
Customer in Derbyshire
Posted on 24/05/2021
, work completed 12/04/2021
Recommended
Replacement Oil Boiler
ADS impressed us from start to finish! Adam promptly followed up on our request to quote from the Bosch website (only 2 out of 5 bothered to reply to us) and provided a very professional and competitive quote. He was able to fit us in quickly as we had no central heating. Due to Brexit supply issues, they had to go and fetch the last available boiler in England from Worcestershire (we are in Derbyshire) and didn’t charge any extra for this. Jay and Kieran came to fit the boiler, they were prompt, covid conscious, careful and worked hard all day. They answered all our questions and were very knowledgeable. We were very pleased with the level of workmanship we received. Adam came to complete the boiler settings paperwork a couple of weeks afterwards (as we were not sure if the factory settings would be adequate so tried it to see) and to make sure everything was to our satisfaction. We love the fact that ADS have the lovely and helpful Rita in the office so you can always get hold of someone. We have been very pleased with ADS and would definitely recommend them to anyone. They are small enough to care and big enough to always have someone available!
Customer in Derbyshire
Posted on 25/03/2021
, work completed 12/03/2021
Recommended
Excellant service
Very pleased with whole experience, survey and quote done very well, everything carefully explained. Team of craftsmen arrived when agreed and worked hard for two days in a friendly and very efficient manner. New boiler up and running and we are very happy with it. We would recommend this company without reservation.
Ross in Derbyshire
Posted on 11/03/2021
, work completed 18/02/2021
Recommended
Excellent service
New boiler fitted by the team at ADS and I would thoroughly recommend them. Clear communication throughout the process. Competitive quote provided and followed up by doing their best to fit the boiler as quickly as possible. Fitters turned up as promised and did an excellent, efficient job on the day with no fuss. Great to be able to use a local company who provided a great service.
Customer in Derby
Posted on 21/12/2020
, work completed 04/11/2020
Recommended
Extensive Oil fired central heating project
I used ADS as they came recommended, now following the quality work they completed I can add my recommendation. They installed a first-class system ensuring all pipework, pumps, electric valves, filter etc, were sized to ensure the system operates at its most efficient. The two heating eng, Jay and Will are first class and very knowledgeable. Initial discussions with Adam demonstrated an in-depth knowledge and experience that has resulted in a first-class system.
Customer in Nottinghamshire
Posted on 15/12/2020
, work completed 24/11/2020
Recommended
Panic, I've just moved house and the 15 yr old boiler died.
Myself and my young family have just bought our new (1970's) house. The weather outside changed to frosty nights, we flicked the switch and our boiler spluttered to life but then died. We contacted a couple of local plumbers around Ashbourne and Derby but to no avail, either they were on holiday, too busy, not returning calls etc. What impressed me initially with ADS was their prompt response to my enquiry and how quickly they always answer the phone. Rita, who manages the office is a credit to the team! She quickly grasped my situation and Adam came out to look at our current boiler and quote us on a replacement. Adam helped us sort out heating with a temporary fix so we could keep our young daughter warm at night, which we very much appreciated. On the date and time agreed, Jamie came out to replace our boiler and one of our radiators, which had become corroded and was leaking. While we weren't at the property my father-in-law was, (he's a stickler for tidiness, professionalism and good old fashioned values!) he was incredibly impressed with ADS and called me later (he doesn't do text) to say how tidy Jamie was and how he covered the stairs and hallway with plastic covering and how neat his work was. Our house is now, toasty toasty warm and we can control our heating with the hive. Once more, we've used interest free finance (again from ADS) so we didn't have to find the money just before Christmas. Thank you ADS for everything. Will recommend you guys to everyone!
Customer in Derbyshire
Posted on 20/12/2019
, work completed 22/11/2019
Recommended
Excellent work
I have used ADS on several occasions for boiler and heating jobs. I would have no hesitation in recommending ADS as Adam and his team provided a professional and courteous service and kept me advised at all stages.
Customer in Derby
Posted on 10/01/2019
, work completed 19/10/2018
Recommended
Excellent service... very courteous
A new boiler was relocated fitted with minimum of disruption by a fantastic set of workmen. They were always willing to go that extra mile, nothing was too much trouble. I am delighted with advice given and the workmanship behind the project. Thank you! I have no hesitation in recommending this company. Will use again!
Cedric M
Posted on 24/07/2018
, work completed 24/07/2018
Recommended
My review
Dealt with quickly and efficiently.
Rene, Derbyshire
Posted on 01/03/2018
, work completed 01/03/2018
Recommended
My review
Dealt with quickly and efficiently.
Rene, Derbyshire
Posted on 01/03/2018
, work completed 01/03/2018
Recommended
Excellent work
I decided to organise having a new combi boiler fitted for my daughter as a surprise. ADS plumbers have completed work for other members of my family, therefore, along with their good reputation and value for money the decision was made. I requested that if possible the work could be completed before my daughter and her family arrived home. The lads worked relentlessly and left with 5 minutes to spare. ADS plumbers are efficient, professional, courteous and excellent value for money. Also everything was left clean and tidy. I cannot recommend them highly enough.
Janet Bottomley
Posted on 13/02/2018
, work completed 13/02/2018
Recommended
Perfect from Start to Finish
ADS is a really excellent company. The initial survey with Adam was very thorough and gave me huge confidence that he knew what he was talking about and would fix my various heating issues. The two guys that came to do the boiler installation and repair were both friendly, tidy and highly professional and explained everything very clearly and well. ADS also organised for sub-contract electricians to come out exactly when they needed them so that the whole job went smoothly. Finally Rita dealt with billing and other enquiries very quickly and efficiently. Also approx £600 cheaper than my British Gas quote. Great job - a pleasure to deal with from start to finish and I'd recommend them to anyone.
Jeremy Fisk
Posted on 19/01/2018
, work completed 19/01/2018
Recommended
Prompt & professional.
ADS helped quickly and efficiently to my request for a boiler repair. They will be my go-to company for any help I need in the future.
Hayley, Derbyshire
Posted on 11/01/2018
, work completed 11/01/2018
Recommended
Very good
On 2 occasions I had a problem with my toilets. Both times I had the best service and would gladly recommend them.
Winefride Betty, Derbyshire
Posted on 09/05/2017
, work completed 09/05/2017
Recommended
Brilliant
Had our bathroom refurbished by ADS. They did a excellent job. Highly recommended.
Haley, Derbyshire
Posted on 09/05/2017
, work completed 09/05/2017
Recommended
Very efficient and friendly service
I had a boiler replaced. They helped us decide which boiler to choose as I hadn't a clue. They were very efficient and cleaned up after themselves once the job had been finished. I would have no hesitation in recommending them and will use them again myself should the need arise.
denise
Posted on 04/05/2017
, work completed 04/05/2017
Recommended
Excellent
I use ADS plumbing and heating regularly for my boiler servicing and for general plumbing. They are very efficient and reliable.
Skeeta1
Posted on 04/05/2017
, work completed 04/05/2017
Recommended
Professional, punctual & great customer service
ADS Plumbing & Heating carried out a combination boiler installation at my property, the workmen were considerate and courteous, professional and highly skilled going about there task with the minimum of disruption to my household. The staff carried out a first rate installation arriving when they said they would and leaving me satisfied with a job well done. The owner Mr Lewis called to check we were happy with the work being carried out and his office manager Rita called to keep is up to date with the progress of the certification. A service above and beyond expectations.
Scubamicos
Posted on 03/05/2017
, work completed 03/05/2017
Recommended
Excellent and professional service
I had a new boiler fitted in my home. The guys were clean, tidy, professional, quick and polite. I would recommend ADS to anyone. Excellent service from start to finish.
Mark Woodlock
Posted on 02/05/2017
(Reviewer did not use service)
Replacement taps
ADS came and replaced my sink taps and my bath mixer taps. Howard was very polite and very efficient. I was very happy with the service I received.
Ann, Derbyshire
Posted on 27/04/2017
, work completed 27/04/2017
Recommended
Good job
Good & reliable. I would use ADS again & recommend to all.
Andrew, Derbyshire
Posted on 24/04/2017
, work completed 24/04/2017
Recommended
Boiler service.
Quick, efficient service.
Craig, Derbyshire
Posted on 19/04/2017
, work completed 19/04/2017
Recommended
Disappointing after service
We chose ADS as they offered and promised after service as we had a bit of a project house. They were great fitting the boiler and had no issues with that, however we have since been trying to book them with ample time for smaller jobs and we never get a call back with regards to getting it booked. Have been left feeling like they are only interested in the large cash generating jobs and not so much with supporting existing customers.
Gayler
Posted on 17/02/2017
, work completed 17/02/2017
Prompt and professional
Very satisfied with boiler installation and after service.
Ann, Derbyshire
Posted on 03/02/2017
, work completed 03/02/2017
Recommended
Excellent advice and very professional work
I wanted someone to replace my 20 year old boiler. Having read the which reports I made up my mind on a Worcester heat only boiler. A short list was made of local traders who were registered Worcester installers. Although ADS were not the cheapest, they were the only one who listened to my requirements and came up with proposals that would meet my needs. They did not make suggestions for unnecessary work which others had done. ADS came to my house on the appointed day and completed the work within the day. They made suggestions on the settings of the various components of my central heating system, which have proved very successful. My old boiler was taken by them and the area around the new boiler was left clean and dust free. I have delayed submitting this report for two months and am more than happy with the effectiveness of the new boiler and revised settings, and have no reservations in recommending ADS for central heating installations.
4663
Posted on 02/02/2017
, work completed 02/02/2017
Recommended