Advanced Glazing Systems Ltd

I had aluminium windows installed by AGS and had a really great experience. From the first visit with no hard sell (which was very important to me), I got a reasonable price and they were accommodating when I changed my mind on one or two things. Their communications throughout were spot on. Their in-house installation team were friendly, efficient and experienced. There were a few anomalies with my old house which they cheerfully worked around. I am very pleased with the result and have nice, warm, sunny, draft-free rooms. I highly recommend AGS.

Have now used Advanced Glazing on a few jobs,this job was for a rented property in Upton Park and council wanted us to get bedroom window changed to a fire escape window,as expected from first call to finish I would like to give 10/10 for the professionalism from staff that took the call, the Surveyor and the fitters. I had a call from the tenants once the work was done to say how pleased they were with the work and were so surprised with the tidiness of the fitters,they left the property spotless and were so polite.Would not use anyone else as even the after sales is absolutely fantastic.

We had all our windows and doors replaced by AGS, and from start to finish their service was first class From the initial meeting there was no hard sell just lots of useful advice and support; - the fitting was a full weeks work, and any problems that come across was resolved effectively; - the two fitters where excellent and worked very hard and always left everything spotlessly tidy; - the aftersales has been great - any issues have been dealt with in an efficient and effective way.. Goes without saying if you are looking for new windows I would definitely recommend Andy and his team at AGS

We wanted to replace a pair of patio doors in a first floor bedroom that opened to a sheer drop (odd, I know) with a very large feature window. The window benefits from a lovely view, which we wanted to maximise, so we wanted the narrowest frame possible. The house is old, and the window isn’t easy to access externally. Overall, this wasn’t an easy ask but Andy took time to understand what we wanted. Initially, Andy wasn’t sure that it would be possible to deliver a very thin frame given the size of the window and the need to ensure it was fitted securely. Nonetheless, he took away the challenge, researched some options and found a solution that would deliver what we wanted. The window would have to be fitted from the exterior. Communication was clear and timely throughout the process for understanding the ask and completing the work. There was a mishap when the first window cracked during transit (not the fault of AGS). AGS were on the front foot to expedite a replacement and agree a revised schedule for fitting that worked for us. We came back from holiday with some degree of trepidation given the logistics of getting the window into place to be fitted from a scaffold on the outside of the house - to find the window fitted perfectly. It was fitted without drama and is exactly what we wanted. This was a great example of excellent customer service at every step of the way, as well as excellent execution of the job. Thank you and well done Andy and team.

When AGS say 10 Year Fully Comprehensive Warranty they mean it! After six years we have had a little issue with one glass unit and within two weeks a replacement was ordered and fitted!! Very efficient. Thank you AGS. Would definitely recommend.

Replacement of all windows for my rental property, with a total of 9 windows. An extremely professional firm, an amazing install, and a pleasure to deal with from measuring to fitting. All the work was completed in only 2 days, wherein other firms were quoting much longer timelines. My property looks amazing after the instal and was left completely tidy. Will definitely use again when needed 100% and very highly recommend. Thank you AGS Team! 🙂

All new doors and windows fitted. We found this company excelled in all services it provided. We had spent several weeks asking numerous questions about product design, efficiency, alternatives such as acoustics and laminate glass, size, design, seals and gaskets, trickle vents, creasing tiles, door handles and locking mechanisms. The company was very patient answering all our inquiries, was able to provide detailed information to support quality of products so that we could check for our peace of mind. Installation was very efficient and staff courteous and professional. Work carried out to agreed schedule and accommodated our own work commitments. All completed within budget and no hidden costs. What we were particularly pleased about was accommodating our special request to have our kitchen window sprayed black on the inside whilst remaining white on the outside, which is not standard and required third party involvement which the window company dealt with directly. In summary, we would highly recommend this long established family company who really go the extra mile to ensure a first class experience.

We’d been looking for a really classy looking front door for our house. The team at AGS really listened to what we wanted and showed us a number of different options while explaining the pros and cons of each type of door. They talked us through the whole process and kept us informed of all the details and when we should expect installation. The installation was excellent with the installer really taking his time to make sure that all the locking mechanisms were smooth and easy for us to use. All in all a great service and experience and we would fully recommend them to anyone thinking about using them.

We are very pleased with our new windows. We had 6 new ones. Sales and fitting both excellent. We were recommended this company from a neighbour and will happily recommend them to others.

Exceptional and helpful salesman, not pushy , no pressure Experienced and competent fitter. Pleasant and helpful staff, always available. Work done to the agreed time and budget. No negatives, would highly recommend.

We had been recommended this company by our downstairs neighbours and were impressed by them. The quality of the service was outstanding from start to end. The company's director was prompt and professional with his replies, and incredibly patient to explain to us everything that we asked him. The survey and installation dates were easy to set. The installation itself was prompt and smooth. We went for aluminium windows. They have so far performed perfectly.

Very happy to recommend AGS. The quality of their manufacture and installation is top notch, and their after-sales service is fantastic. We had a couple of things that needed repairing several years after installation, and they sorted everything out, under warrantee, free of charge, without fuss and with prompt and friendly service. Definitely would use them again.

From the very first contact with AGS to the installation the level of service has been outstanding. I don't like recommending companies to people usually through fear of others not having the same experience and it then reflecting badly on me but I have no concerns of that with AGS. I'm so pleased with their service and products I will be using them for the bi folds and roof lights on my proposed extension. It's the attention to detail and anything to help attitude that makes the real difference, backed up with great products. Really impressed.

A b s installer visited me today to fit new composite front door and frame, arrived on time in fact he was early got on with job worked solidly until job was finished, polite tidy and completed a very good job, i'm very satisfied that i chose abs they did a very good job

Have now used Advanced Glazing for a few years.Would give them more than 5* if it was possible,great staff,from office,sales surveyor to fitter.The job always gets done to a top spec,Can not fault one bit.Would highly recommend Advance Glazing as everything from start to finish was 100% perfection.Whatever your requirements they can assist and get the Job done.Thankyou Advance Glazing for the great work you've done on our properties.

AGS patiently waiting and supported for several months while I painstakingly got planning permission to replace my windows (due to an edge case in planning law). They then respected their original quote, and installed my windows within a few months. This included having the scaffolding up and down in a week, to avoid antagonising the ground floor flat, as well as allowing my builder access to the scaffolding to drill an external hole. The windows were smart and energy efficient, with a couple of minor issues that were quickly addressed.

First contact: Phones are answered promptly by polite, efficient, knowledgable members of staff. I found their prices very competitive. The products are good quality. The surveyor and fitter did an excellent job, making good all areas and even vacuuming up the small amount of mess, 1st class.

The replacement UPVC double glazing units for the front and back of our house totalled 11 units, including porch doors, flat and bay windows, and a back door. The work was completed in 5 days by Carl and Jordan, who work well together, and were professional in ensuring a quality job with the minimum of intrusion. They responded rapidly to an unforeseen problem when taking out one of the old windows. From the commencement of our enquiry to the company, we found the responses from Andy Barnett to be concise and prompt, and in the administration department, Ella was knowledgeable and friendly. A well-run and efficient family business, who put service and quality (at a reasonable price) first, and they are worthy of being a Which Trusted Trader. Thank you and well done. We are pleased to recommend Advanced Glazing Systems.

We have now used AGS for two separate jobs; Bifold doors, lantern and a few windows were installed 3 years ago, we were then happy to use AGS again two years later to install new windows in three bays and a few other windows. The majority of windows and doors were installed with internal blinds. On both occasions, the installers worked efficiently and skilfully and tidied up after they finished. For both jobs AGS were very professional and friendly, they kept appointments and never let us down. A year or so after installation there was a small issue that AGS had to be contacted for, they attended the following day to address the problem with no fuss. I thought it best to wait a while after installation to leave this review to see how the product and AGS performed. As you can probably tell from my comments, we are very happy with both and have recommended to a few friends and colleagues.

I required 9 windows and 2 doors to be replaced. The initial visit to quote, was non pressurised, yet informative. The work was completed in a timely manner, and the finished product was very good, and at the agreed price. The installation over 2 days entailed concern to minimise the effects on myself, and ensuring things were cleared and cleaned prior to departure. Post installation, their maintenance booklet is very useful.

I would highly recommend Advanced Glazing to anyone. From the first call to get a quote, to the survey and finally to the fitting and payment/accounts, everyone I dealt with were personable, friendly, professional and courteous. And the final job was done to a high standard - they even left the house pretty spotless, which is always a bonus. They were also very competitively priced and felt much better going to an independent, family business.

Dealing with AGS is a dream! They are friendly, polite & efficient in every aspect. The quality of the service is matched at least by the high quality of the work they do & of the products that they have installed for us. We are 100% satisfied with all of our new Doors, Windows & Porch! Thank You AGS!!!

Great service from start of process to completion. Communication throughout was good,and the fitters did a first class job

What can I say ... what a superb experience from start to finish. Family business run very well. I had several windows and doors changed all went well. I would highly recommend, polite and helpful team, John, Julie and Ella all 5 stars. I am very satisfied with the quality of the install. I have recommended them to a few friends.

Excellent service from start to finish, would recommend, polite and helpful staff , office , manager and fitters. In fact have spoken to Andy again regarding some further work. Very satisfied.

Once Andy and Tyler walked through the front door I sensed professionalism. My wife and I talked through what we would like installed, being 5 windows and a new front door, all in uPVC and the windows being sash. Andy explained everything from the window design, a sample, to how best the installation could be done, clarifying with his surveyor on the phone whilst with us. The date for install was set and met and the installation completed in 2 days. The work was brilliant, the mess, non existent. The guys cleaned up as if they'd never been here. Brilliant company and highly recommended

We had a new composite door fitted and repairs to existing double glazing. We paid a good price but got an outstanding service. Expert friendly advice, very helpful and patient while we chose the right product. The office team are also very efficient and kept us fully informed. The work was done on budget and on schedule. We are very pleased with the result, very tidy finish and solid door that looks great and fits well. Not a big job for them but we got top quality service. It is a local family business and that shows in their desire to maintain a good reputation.

The service from start to finish was extremely professional and each person from the company was very friendly and made us feel like a valued customer. We were after a colour that was about to be removed from manufacture and Tyler did his utmost to make sure we had the door ordered in time. The installation was quick, problem free and they even created a fascia at the top of the door that matched. The door looks amazing, and we have been getting many compliments. The windows were also replaced extremely quickly. We are very happy with the service from AGS and would highly recommend them!

AGS have just renewed all our windows and doors apart from the front door which we’d had done a couple of years ago. We would definitely recommend AGS. Andy’s quote was straightforward with no messing about and didn’t take hours like some companies. Once we’d accepted the quote the surveyor came to measure up, everything was ordered and we very quickly had an installation date. The installation team arrived early on the planned day and worked hard. The job was finished in three days as promised at the beginning even though three panes of glass had broken at the depot - these were ordered and arrived in time to be installed without the job being delayed. The team were friendly, worked hard and cleared up very well each day. We were impressed with the attention to detail given to the job.

AGS were excellent from start to finish. My partner and I decided we needed to replace all of the windows (4 windows and a large 3 section bay window) in our flat due to the poor heat and noise insulation. I spoke to John over the phone on a number of occasions and his knowledge and expertise were fantastic. The quote was somewhat pricier than some other like-for-like quotes I had gathered, but with such a large bay window I wanted to ensure the work would be carried out to a very high standard. John answered all of my queries and made me feel confident that AGS were the right people for the job. The installation was completed in a single day, and after completion, it's apparent that you get what you pay for. My partner and I are extremely happy with the quality of the windows and the attention to detail in the finishing that the installers had. We had one minor hiccup where the glass for our bathroom wasn't frosted as requested when the survey was carried out, but this was addressed and sorted immediately by John and Julie. After the new glass had been ordered an installer returned to the property in 2 weeks and fitted it in about 10 minutes. Everyone that I communicated with - John, Peter, Julie, Simone and Ella - were very friendly, polite and professional; providing a fantastic level of customer service that you hope for when spending quite a significant amount of money on a fairly large home improvement. I would highly recommend Advanced Glazing Systems.

I, like many, googled replacement windows: AGS came up and even though it meant they had to travel further than maybe they would normally, there was no quibble. Andy was fantastic - especially when baby brain couldn’t compute the prices; Ella replied to emails quickly and helpfully and the chaos that came to fit the windows worked well as a team and were so professional. They even showed me how to open the windows for cleaning (I won’t be doing that - we have a man) - all in all, an excellent trader from start to finish. And the price was good too!

AGS fitted about 8 years ago 3 double glazed windows in my flat and as I recently wanted to replace a kitchen door and side windows with new double glazed unit in my house, I remembered the quality of the work that had been done in my flat and thought I would contact AGS for a quote. The entire process was truly seamless with a market value quotation and very good quality double glazing materials. The fitting was excellent and we are all very happy with the new unit at home. This is a team of people ( a family business) that work extremely well in terms of communication, punctuality, competence and experience. You will not be disappointed if you book AGS to improve your residence.

I've had to deal with a lot of companies in the last few months and AGS have been one of the best. A terrific experience from the beginning to the end. I would recommend them very much if you need a new front door.

From start to finish everything was as promised. Survivor came on time, fitters came on time, job finished. The workmen were polite, tidy and got on with the work. John was an excellent initial contact, answering my questions immediately. It was a pleasure doing business with this company

I was very pleased with the tradesman named Steve from AGS who fitted my new front door, he did an excellent job!

New Bay windows and Endurance Front door fitted by AGS. The fitters have been amazing, they were very helpful in selecting and recommending ideas. The surveyor was brilliant, worked everything out perfectly. Could not find a fault if I tried. Everything finished to a high standard. They have totally transformed the House . Flush sash windows in white woodgrain with Heritage sills. Definitely worth the extra money, they look like the original windows that would have been fitted when house was built. If everyone had these done the road would look fantastic. So pleased am getting rest of house done. Well done AGS.

Used Advanced Glazing for roof light and kitchen window replacement. Andy and his team were top notch from start to finish. We have used them twice now and also recommended them to friends and family. Always on time, great attention to detail and superb finish. We are chuffed to bits and would not hesitate to recommend.

We are delighted with the quality of our completed conservatory. The fitters and builders were always on time, flexible and professional throughout.

Installation of a new rear window and door. This was the third time we have used this company and, as on previous occasions, their products and workmanship are first class.

This is the second time we have used this company as we had such a positive experience before. We had new windows installed to back of the house. All questions were answered, nothing was too much trouble. The windows were installed promptly and professionally and our property was left clean and tidy. So pleased with the quality of the new windows and the look. We would definitely recommend this company 100%.

This is the third time I have used this company and as usual the work was carried out in an efficient and competent manner from my first enquiry regarding the job and the completion. The company is a family run business and all members are pleasant and helpful from the office staff to the actual installers.

AGS replaced my windows and doors. The fitters were punctual, completed the work to a high standard left having tidied up afterward. Pleased with the product and service. There were a couple of small issues, which they returned to fix without any fuss. Very impressed with AGS and have already recommended them to a friend and would use them again.

Professional, efficient and impressive from the initial visit, through the survey and the completion of the work which was undertaken cheerfully without any fuss. AGS were recommended to us and we would be happy to endorse this to future customers.

Absolutely amazing. Has completed changed the front of our house from half ugly old render, old flat roof porch falling apart and old sliding glass door and wooden 2nd door. House now looks beautiful in chalk white render, chartwell green front door, pitched roof porch. We already had the windows and back bifold done 6 months prior by Andy and his AGS team. They were best price and done the best work then. So asked if they done porches/render as well as front door after some disappointingly high quotes elsewhere from more builder based companies. Yet again AGS come out best on price, Andy as detailed as ever, his building team done an amazing job, worked so hard and in 8 solid work days changed the front of our house into something looking brand new. Outstanding. Having never liked quotes and work being done but have been absolutely chuffed to bits we found AGS. They should really call themselves advanced fanatical home improvements as so much more than glazing.

We have used AGS a few times before and didn't regret using them again to complete the rest of the house. They did an excellent job, four large windows, one a bay, and a front door. The whole process from first call to completion was great.

I am very satisfied with the work done by AGS. From the initial phone call to the after work service, I have been communicated with professionally, the work has been done to a high standard, receipt and after service documents provided swiftly. I've got no complaints at all and would not hesitate to recommend AGS for any window replacement work.

I used Advanced Glazing Systems to supply and fit a double glazed side door. They were professional from start to finish and did a fantastic job, and very reasonably priced. Having used another local company on previous occasions I wished I had know about AGS before as they were far more trustworthy, helpful and knowledgeable! I would certainly recommend them!

Even though we had our windows fitted over 3 years ago we had a problem with smears appearing inside a couple of sealed glazed units. No problem, AGS replaced them! Excellent service.

Very pleasant and professional company to deal with from the ordering process choosing the door right through to installation of the door.

I have used them on a couple of occasions before for whole house double glazing. They were by far cheaper than the multinationals and a better product. Also gave a 10-year guarantee. We had this house double glazed including bi-folding doors in 2013. Our neighbour was looking for a cheap supplier but was so impressed with the work being done on ours she had her whole house done too by AGS. We needed a garage side door replacing from wood. Should have done it in 2013! Still the same efficient family-run company. Would thoroughly recommend.

AGS replaced my front and back external doors(2) and windows front and back downstairs and upstairs(4). Prompt informative survey without the hard sell of others and they gave me time to consider their quote v others, who were not so patient. Not only was their product rated highly elsewhere but their price was best too. No brainer! Installation within 3 weeks. They turned up on time, hardly stopped working for 3 days and left no mess. I am delighted by my doors and windows and thoroughly recommend them. I want a conservatory now and they will certainly be invited to quote.

Having used AGS ltd 7 years ago to instal all our windows, french doors and bifold, we were impressed then. One of the bifold window smashed, I contacted AGS as we have a 10 year guarantee. The start of the phonecall having given my name, was "I remember you Mrs L..." I thought nice, but ok good sales pitch, to which they rattled off our names address and phone numbers from the system! We have a common surname. We aren't even local to the company! I was told glazing wasn't covered by insurance but was given a quote within 20 minutes and installation date shortly afterwards. There would have been a delay of up to 8 weeks due to Covid, I explained we are due to move and needed this replaced asap. AGS asked the glaziers for a big favour and we only waited 3 weeks. Window was fitted very swiftly on the agreed date and time. Locking mechanism adjusted by a very polite tradesman. Our only regret, we are moving to a new build and personally will not be requiring their services, but 100% recommend them

AGS fitted new windows and back door with a glass mounted cat flap. The service was great, they answered all my queries and questions. The installation was quick and efficient and I am absolutely delighted with the end result. All the staff were very friendly and helpful and the after service care was outstanding. I had one minor query which was sorted immediately. I have already recommended them to a friend. Couldn't be happier with the whole experience.

Very pleased with both the window and doors, work done in good time, making good done very well on old brickwork outside,very neat job left site very clean and tidy.

We had replacement gutters, fascia and windows fitted for our 1920's semi-detached house which has bay windows. The contract was part fulfilled prior to the COVID19 lock-down but some of the work had to wait a few weeks. AGS kept us up-to-date through the process. All work has now been completed to a high standard. We're very happy customers. Dealing with AGS has been a pleasure throughout the process. From initial visit (no hard sales pitch and their quote was quite competitive); to survey/measurements (where they proactively sought to resolve issues) to arranging scaffolding (being flexible with the dates )... the office were very efficient. For the fitting...One team was used for the gutters/fascia and another for the windows. Both teams worked efficiently and were very tidy - keen to make everything "just right". We highly recommend AGS.

2 large windows and door installed. This is the second time I have chosen AGS for double glazing. Their quotes are competitive and their Installation team are professional, efficient, polite and tidy I am satisfied with the results and would recommend them.

After using AGS in the past for windows and front door 4 years ago, they were the obvious choice when we were doing a kitchen revamp and wanted a back door and a window put in. The first point of contact was John and he was very helpful and obliging and said they would fit us in within our time scale. Darren & Gavin the fitters arrived on Saturday morning to cut out the brickwork and fit the new door and window. Both guys where very professional, clean and tidy in their work. New door and window looks a treat, very happy.

Really pleased with our new windows from Advanced Glazing, they look incredible in situ and really change the whole vibe at the back of the house. Inside is already noticeably warmer, quieter and lighter! The decorative architrave around the windows is stunning and I love the colour outside! John really understood our brief and delivered everything I was hoping for... and for such a good price. The fitting team were absolutely lovely and really did a fine job - they were a pleasure to have in the house. All of the team were a pleasure to deal with from start to finish - I will definitely be using them again when I have the money to do the front of the house!

We have used AGS previously, replacement French doors and a new external door, so we chose to use them again and once again they delivered a great service, from the my initial phone call to completion of the work. Highly recommended, we will be using them again to complete our work at a later date.

I contacted John after my front porch door had been burgled, realizing old porch needed replacement ASAP to be made safe. I got same day design, quote and the nearest installation date possible given parts are custom made. The team arrived on time, were really nice, worked hard and finished everything to very high quality, leaving everything clean and tidy. The team then returned after 2 weeks to also replace the kitchen window - which was not that urgent. I like the look of the new porch and feel much safer now at home - thanks so much John, Julie and the team for a job well done at a time that I really needed it.

We have an old house and the original small conservatory was becoming dilapidated. We decided to replace it with a larger one. We chose Advanced Glazing Systems after careful research and a site visit. The work was carried out by their regular builder, Alan Fernee, of New Space Developments. We are entirely happy with the product and the workmanship involved. Everything was done carefully and with due regard to the disturbance that was inevitable in such a project. We fully recommend both the product and the builder.

From the initial visit through to completion of the work every aspect was handled in a very professional manner. The team on the day were excellent; from timekeeping to tidying up at the end. A credit the way the company.

We were very pleased with the service received from Advance Glazing Systems. The fitters were very hard working, polite and helpful. They did a reasonable job of cleaning up afterwards and we were surprised that so little touching up was required by us after the windows and door were fitted. The office were very helpful when we requested a slight amendment to our order and they did everything they could to accommodate us.

Informative, helpful workforce worked thro' really bad weather & completed on time. All questions answered & any concerns (few) dealt with. Office support good & follow up paperwork provided on time. Happy to use again 7 recommend.

AGS were replacing windows in a nearby house and I was impressed with the work, so decided to contact them to get a quote for replacing the windows in the two front rooms of my 1st floor maisonette. I telephoned the company and the fitters working on the nearby house came the same day to measure the windows. I received a call from AGS the following day, followed a little later by a further call with a quote which was well below what I thought I would need to spend on the work. Two fitters arrived at 8.30 a.m. on the chosen date and the work was completed by midday. Everything was left clean and tidy and there was no damage whatsoever to the existing windowsill paintwork. The two fitters didn't even take a tea break when tea was offered! I am delighted with the windows, which add greatly to the appearance of my maisonette.

Can't praise this company too highly. Expertise second-to-none. Their work ethos is exemplary. Arrived on time, removed the old front door, fitted the new double door, tidied up as they went along, so no mess. Demonstrated how the lock worked, nothing too much trouble. I have used them before to fit double-glazed windows, so expected nothing less than perfection, which certainly was confirmed. I would have no hesitation in recommending them for customer service, quality of workmanship and value for money.

From the 1st consultation,discussing all options & aspects of supplying & fitting of windows & doors this was carried out with expertise. From the start date to completion everything was done with absolute satisfaction.We couldn’t believe the care & attention that we received from AGS,which has been outstanding.

Friendly people, good response and communication but I only had 2 windows done and one looks wonky next to the other so disappointed. No remedy suggested