Very satisfied
We were worried about a damp patch on our wall and called in APL for advice. The surveyor assured us that the problem was not as serious as we had thought and advised us of the work required. After a long wait for another builder to do the job, we returned to APL. It took a while to arrange a date for the work but when the date was fixed the job was carried out with professionalism and we were kept informed at every stage. Thank you.
Customer in Hampshire
Posted on 01/07/2022
, work completed 20/06/2022
Recommended
Friendly professional staff
I have been delighted with the service provided regarding damp and revealed structural problems. The work done was to a high standard and the staff on-site and in the office are delightful, considerate and professional.
Customer in Hampshire
Posted on 01/07/2022
, work completed 30/06/2022
Recommended
Fixing Damp in Chimney Breasts
These days it seems everyone asks for a review, often for just fulfilling an agreed order, and I rarely respond. Our experience of APL has been different. From the initial survey report right through to the completed solution, we have been delighted with the professionalism & service of the APL team - really exceptional. They merit a great review.
Customer in Surrey
Posted on 18/06/2022
, work completed 27/05/2022
Recommended
Excellent work
Darren was an excellent tradesman and a credit to your company. The whole team were efficient and very accommodating throughout.
Customer in Hampshire
Posted on 21/03/2022
, work completed 07/03/2022
Recommended
Damp Proof Course and ACO Drain
Advanced Preservations recently did some damp proofing and fitting of a small length of ACO drain for us. Over the past twenty years they have done various works for us. Some have been quite simple, but other work has been quite significant. They are always pleasant and easy to work with, and the work is done to a high standard. Just as importantly, in a 'mature' house like ours, any building work, once started, is likely to throw up an occasional surprise and Advanced Preservations have always taken this in their stride, dealing with any issues in a flexible and fair way.
Clark in Hampshire
Posted on 16/03/2022
, work completed 04/03/2022
Recommended
A Flooding Garage!
Our garage kept flooding every time it rained and was starting to damage the walls and our belongings. We called Advance Preservations to see if they could help. From the beginning, the service provided was very professional. They explained clearly what work was needed, which was to build a water drain system, tank the walls and how each step would be completed. It was fascinating to watch. Clearly each of the members of staff are really skilled at their part in the work and they all made it stress free and tidy as they worked. They were all lovely and friendly and answered my questions as the job went on. The finish on the rendering is so smooth! Really impressed and so happy with the finished result.
Chloe in Bracknell Forest
Posted on 30/08/2021
, work completed 24/08/2021
Recommended
Damp in Garage
Guys who did the work were excellent - polite, informed me of progress and what was happening, left site clean and tidy. Task - tanking part of garage to prevent damp and water entering. Proof that solution has worked will be in the winter months if there are no signs of dampness in that corner of the garage. Thank you a great job. PS I have no idea of going rate so hence 3 star rating on value. I was just extremely pleased to get the work done and more or less on time.
Janet in Surrey
Posted on 16/07/2021
, work completed 09/07/2021
Recommended
A letter of thanks
A ship is only as good as it’s Captain and I have to say that your crew were amazing, from the young lady who answers the phone to the very patient floor replacer, Neil, they only showed me courtesy and patience. Nick the surveyor is an absolute gentleman, professional reassuring, just what a pensioner with anxiety problems needs. The plasterer was mesmerising and worked like a true artisan, tidying and cleaned up beautifully everyday. In this day and age such a team behind you must be very reassuring as they were for me from the day they started. Everything that you put in your contract you stood firmly by. I appreciate it all.
Posted on 08/07/2021
, work completed 15/06/2021
Recommended
Basement Waterproofing and subsequent maintenance
We used Advanced Preservations for a basement waterproofing project and have used them for subsequent regular pump maintenance. The company was very professional throughout, with much attention to detail. As it was a major disruption for us, all the personnel tried their utmost to minimise the inconvenience and it was a pleasure to have them on site. The timekeeping was excellent and schedules were adhered to. We considered the cost involved to be reasonable and a good investment long term due to the high quality workmanship and products and materials used.
Roger in Surrey
Posted on 04/05/2021
, work completed 03/11/2020
Recommended
Woodworm treatment
Very efficient and professional service. A surveyor came to the property and was very helpful advising us about what needed doing. The work was then carried out at a convenient time for us.
Customer in Surrey
Posted on 06/04/2021
, work completed 29/03/2021
Recommended
A job well done.
The building is a student residence in Hackney and was refurbished 35 years ago. We had patches of damp in the basement storage areas showing that the original damp proofing was failing. Advanced Preservations were very helpful from beginning to end of working out how to best repair the waterproofing, offering us an affordable and fair service especially considering we are a charity. Their suggestions met our needs rather than the company trying to sell us a much larger job we couldn't really afford. The engineers worked very well under horrible conditions of dust and were always really polite and efficient. They cleaned up after themselves really well and were obviously trustworthy. When the next bit of the house falls apart we will be in touch!
Customer in Greater London
Posted on 24/02/2021
, work completed 03/02/2021
Recommended
Exemplary waterproofing company
The work involved a careful, two stage exploration of the cause of water ingress in a beautifully finished residential property. Not only did Advanced Preservations Ltd find the source of water ingress (where others had not) but they were also able to tell us, with supporting evidence, the extent of the damage. They then recommend a sensible methodology for rectifying the problem. In addition to this latest work, they have also completed basement waterproofing jobs on two other occasions. The projects involved the use of a membrane system (one with pumps). Both buildings were listed and required extra care. I have attended site for significant periods whilst they have carried out their work and have been impressed by the attention to detail by their knowledgeable and helpful staff. In appointing them initially I took up references and spoke to others in their industry and they have a very good reputation. Their work for us has been exemplary. This is a sector where if the work is not done properly, the repercussions can be horrendous. I would always choose to use Advanced Preservations for damp proofing or waterproofing work.
Peter Bell Architects
Posted on 25/11/2019
, work completed 25/11/2019
Recommended
Professional, efficient work.
Tanking to rear wall of lower basement and similar but more extensive work to a side extension. The house is on a hill so front of house ground floor & first floor but rear of house basement into garden, ground floor & first floor. Work required to protect property from water intrusion.
Mr R Webber
Posted on 23/11/2019
, work completed 23/11/2019
Recommended
Happy customer
Very reliable, they turn up on time & the see the work through from start to finish. Customer service is good, never had any problems!
Mr Gardina
Posted on 17/11/2019
, work completed 17/11/2019
Recommended
Can't praise them enough!
Can't praise this company more, never known builders to be so clean & tidy. They had to carry rubbish all through the house and was no evidence of this. Everything was protected so not to damage the house & all the garden was washed down. Very impressed! Very polite men, can't praise them enough.
Lesley
Posted on 12/11/2019
, work completed 12/11/2019
Recommended
Thoroughly recommended
Renovation and repair, treatment of damp and water ingress to an outbuilding in order to create an office.
NE
Posted on 07/11/2019
, work completed 07/11/2019
Recommended