Great work waterproofing my basement, very professional and friendly staff.
I recently had full waterproofing of my basement and I was very happy with the service provided. Initially Dave conducted a thorough survey and provided a waterproofing design recommendation and detailed quotation for a cavity drain membrane system. Dave was very professional and knowledgeable and the quote was very competitive compared to other quotes I received. I ordered the work and this was all completed this summer. Everything was done on time, on the dates promised, with the price exactly as quoted with no extra surprises. I found all of the operatives on site to be very professional and they took great care installing everything while looking after my property. My previously wet and damp basement is now perfectly dry and I have been very happy with the performance of the waterproofing system so far. I definitely recommend this company and would happily use them again in the future if needed.
Customer in Hampshire
Posted on 30/10/2024
, work completed 14/08/2024
Recommended
Great service, always friendly and helpful
Had my sump pump servicing again by AP. Easy to organise, gave me a date that was shortly after I’d emailed to ask for the service. Technician was knowledgeable, polite and talked me through the key points of what he was doing. Very reasonable pricing and very happy with the work. Will use again for the next service!
Customer in Hampshire
Posted on 29/07/2024
, work completed 12/07/2024
Recommended
Excellent work
We have used Advanced Preservation twice. Once for a basement, waterproof tanking, and also put a water pump in. The other time was for outside, drain away, taking slabs up and relaying. From start to finish on both jobs Advanced Preservation have been excellent, tidy, always reliable and kept us informed at different stages of the jobs and kept to schedule. I cannot recommend them enough and I will always use them in the future.
Customer in Surrey
Posted on 18/03/2024
(Reviewer did not use service)
Recommended
Always great
Advanced preservation has been servicing our sump pumps for the last 4 years. They always do a honest job and I would definitely recommend them!
Customer in Greater London
Posted on 23/02/2024
, work completed 12/02/2024
Recommended
Very Happy
I wanted to say how pleased I am with the damp remedial carried out recently at my home. Paul did a great job with installing the damp course and plastering work and he was a pleasure to have in my home. Likewise Ollie did a brilliant job replacing the skirting board lovely young man. I was very comfortable having both of them working in my home both good representatives of Advanced Preservations.
Customer in Surrey
Posted on 20/02/2024
, work completed 01/02/2024
Recommended
Excellent service
I have always returned to Advanced Preservations, after the need to find an experienced, reliable local Company, when I had major problems with groundwater flooding, several decades ago. A pump system was installed, after careful listening and appreciation of my concerns, due to my small Grade 2 Listed cottage, which has no Damp Proof Course. They quickly came to solutions for the unusual site. All the staff who carried out the more complicated work than usual, were cheerful, very hard-working and a pleasure to have in the house. The pump system saved me from flooding a week ago, after the latest 'named' storm, which flooded many in my village. Over the years I have called on them for dry-walling work, after some damp was revealed; and recently (2023) to resolve ongoing problems with condensation. I recommend the Company at every relevant opportunity. for the excellent, careful work, on site and in their efficient Admin. Office, where inter-personal skills are immediately appreciated.
Customer in Hampshire
Posted on 12/01/2024
, work completed 19/10/2023
Recommended
First impression good but poor communication resulted in a lack of progress
I was recommended the company and first impressions were good. I had a survey carried out to determine the cause of the damp and felt happy with this being a thorough exploration. I subsequently received a report with recommendations. Unfortunately since then the communication has been very poor. I have being trying to finalise the recommendations, I have sent emails, made calls requesting a call back and emailed the main office, all with no response. I am left with holes in my bedroom floor from the investigation works and have lost faith in works being resolved.
Customer in Surrey
Posted on 10/12/2023
, work completed 19/04/2023
Great work on fixing a leaking garage roof
I contacted AP to address a water ingress issue through a concrete garage roof and terrace. Nick was great to work with and designed an excellent solution. The work team (Jimmy, Van and many others) who implemented it were professional, cared about their work, communicated well and were a friendly bunch of guys. They also relaid the tiles on the roof and implemented a more appropriate drainage system. We now have a sealed garage and a great looking terrace. No more mould and tools going rusty in the garage. Thanks, AP!
Customer in Surrey
Posted on 29/06/2023
, work completed 09/06/2023
Recommended
Very happy with the work carried out
We've just had some damp proofing works completed by advanced preservations. The initial survey and quote was very detailed and was clear about how much the price would be. Paul came and did the work to a very high standard over 2 days, always kept us informed on progress and left the place spotless once finished. We would recommend advanced preservations to anyone looking to have damp proofing works carried out.
Customer in Hampshire
Posted on 19/05/2023
, work completed 16/05/2023
Recommended
Highly recommend
We used Advanced Preservation to rip out a failed waterproofing system in our cellar and reinstate a new system, making the room for to use as a gym and a utility room. From start to finish there was great communication with the company and all of the guys we had in the house were a pleasure to deal with and always left the house tidy at the end of the day. We are really pleased with the work and relieved that we now have a watertight cellar.
Customer in Surrey
Posted on 05/12/2022
, work completed 30/11/2022
Recommended
Successful waterproofing of our cellar
We struggled to find any company with the expertise to waterproof our cellar until coming across Advanced Preservations via Google. They provided an initial survey of the basement free of charge which included a plan to knock down dividing walls, build a drainage system and install a John Newton Type C cavity drain membrane system to provide Grade 3 level of waterproofing protection to the retaining walls and floors in accordance with BS8102. The only cost prior to confirmation of order was a physical dig of four holes though the floor to check the depth of the foundations and floor (£230). The work commenced within 4 months of commissioning and completed 6 weeks later to our complete satisfaction. Staff were friendly, accommodating and very thorough. When problems were uncovered as they invariable do, their specialist advice was invaluable. Our basement has been transformed from a cold, damp storage area into a well insulated and warm games room for all the family to enjoy and added great value to the house. We couldn't be happier with the result.
Customer in Surrey
Posted on 07/11/2022
, work completed 21/10/2022
Recommended
Superb service from all at Advanced Preservations
Advanced Preservations gave an excellent and skilled service at every stage of my dealing with them. The problem was with serious damp in the front wall of a house built in 1907. From the initial survey to completion, the company showed knowledge and expertise. The price was reasonable and the work was done to budget and speedily. All the tradesmen were pleasant and courteous. All took the greatest care to keep the hallway and room where work was being done as clean as possible, and left it spotless at the end. The office staff were helpful throughout. Each tradesman did an excellent job. Special thanks to Gary who did the preparation, Darren the plasterer, a real professional, and to Neil the carpenter who produced an excellent finish. I would certainly use this company again, and thoroughly recommend them. Thanks to all.
Customer in Hampshire
Posted on 02/11/2022
, work completed 26/10/2022
Recommended
Excellent response and work - Internal Damp proofing
Would highly recommend the team at Advanced Preservations. From the initial enquiry, survey report and works carried out they have been very professional and efficient. They carried out the work in my absence, keeping me updated and sending pictures at each stage. Big huge thanks to all those involved.
Customer in Surrey
Posted on 27/07/2022
, work completed 26/07/2022
Recommended
Efficient and courteous staff
All the staff I dealt with, from Mark the surveyor and Chris in operations to Matt, Wippet and Neil who undertook the work in our house, were efficient and courteous. They all did what they said they would do on the date and in the timeframe they said it would be done; in particular, they left the place clean and tidy when they had finished the work. The final cost was as the original estimate in spite the unforeseens because of this being an older house. I am not normally one to write reviews but my experience with AP has been excellent. The proof of the efficacy of the work will come in the winter! AP were recommended to me and that recommendation has been fully justified; as I did not seek any alternative quotations, I cannot make any comment about price but in every other sense, icluding peace of mind, the service provided by AP represenets excellent value. Customer in Hampshire
Customer in Hampshire
Posted on 26/07/2022
, work completed 22/07/2022
Recommended
Very satisfied
We were worried about a damp patch on our wall and called in APL for advice. The surveyor assured us that the problem was not as serious as we had thought and advised us of the work required. After a long wait for another builder to do the job, we returned to APL. It took a while to arrange a date for the work but when the date was fixed the job was carried out with professionalism and we were kept informed at every stage. Thank you.
Customer in Hampshire
Posted on 01/07/2022
, work completed 20/06/2022
Recommended
Friendly professional staff
I have been delighted with the service provided regarding damp and revealed structural problems. The work done was to a high standard and the staff on-site and in the office are delightful, considerate and professional.
Customer in Hampshire
Posted on 01/07/2022
, work completed 30/06/2022
Recommended
Fixing Damp in Chimney Breasts
These days it seems everyone asks for a review, often for just fulfilling an agreed order, and I rarely respond. Our experience of APL has been different. From the initial survey report right through to the completed solution, we have been delighted with the professionalism & service of the APL team - really exceptional. They merit a great review.
Customer in Surrey
Posted on 18/06/2022
, work completed 27/05/2022
Recommended
Excellent work
Darren was an excellent tradesman and a credit to your company. The whole team were efficient and very accommodating throughout.
Customer in Hampshire
Posted on 21/03/2022
, work completed 07/03/2022
Recommended
Damp Proof Course and ACO Drain
Advanced Preservations recently did some damp proofing and fitting of a small length of ACO drain for us. Over the past twenty years they have done various works for us. Some have been quite simple, but other work has been quite significant. They are always pleasant and easy to work with, and the work is done to a high standard. Just as importantly, in a 'mature' house like ours, any building work, once started, is likely to throw up an occasional surprise and Advanced Preservations have always taken this in their stride, dealing with any issues in a flexible and fair way.
Clark in Hampshire
Posted on 16/03/2022
, work completed 04/03/2022
Recommended
A Flooding Garage!
Our garage kept flooding every time it rained and was starting to damage the walls and our belongings. We called Advance Preservations to see if they could help. From the beginning, the service provided was very professional. They explained clearly what work was needed, which was to build a water drain system, tank the walls and how each step would be completed. It was fascinating to watch. Clearly each of the members of staff are really skilled at their part in the work and they all made it stress free and tidy as they worked. They were all lovely and friendly and answered my questions as the job went on. The finish on the rendering is so smooth! Really impressed and so happy with the finished result.
Chloe in Bracknell Forest
Posted on 30/08/2021
, work completed 24/08/2021
Recommended
Damp in Garage
Guys who did the work were excellent - polite, informed me of progress and what was happening, left site clean and tidy. Task - tanking part of garage to prevent damp and water entering. Proof that solution has worked will be in the winter months if there are no signs of dampness in that corner of the garage. Thank you a great job. PS I have no idea of going rate so hence 3 star rating on value. I was just extremely pleased to get the work done and more or less on time.
Janet in Surrey
Posted on 16/07/2021
, work completed 09/07/2021
Recommended
A letter of thanks
A ship is only as good as it’s Captain and I have to say that your crew were amazing, from the young lady who answers the phone to the very patient floor replacer, Neil, they only showed me courtesy and patience. Nick the surveyor is an absolute gentleman, professional reassuring, just what a pensioner with anxiety problems needs. The plasterer was mesmerising and worked like a true artisan, tidying and cleaned up beautifully everyday. In this day and age such a team behind you must be very reassuring as they were for me from the day they started. Everything that you put in your contract you stood firmly by. I appreciate it all.
Posted on 08/07/2021
, work completed 15/06/2021
Recommended
Basement Waterproofing and subsequent maintenance
We used Advanced Preservations for a basement waterproofing project and have used them for subsequent regular pump maintenance. The company was very professional throughout, with much attention to detail. As it was a major disruption for us, all the personnel tried their utmost to minimise the inconvenience and it was a pleasure to have them on site. The timekeeping was excellent and schedules were adhered to. We considered the cost involved to be reasonable and a good investment long term due to the high quality workmanship and products and materials used.
Roger in Surrey
Posted on 04/05/2021
, work completed 03/11/2020
Recommended
Woodworm treatment
Very efficient and professional service. A surveyor came to the property and was very helpful advising us about what needed doing. The work was then carried out at a convenient time for us.
Customer in Surrey
Posted on 06/04/2021
, work completed 29/03/2021
Recommended
A job well done.
The building is a student residence in Hackney and was refurbished 35 years ago. We had patches of damp in the basement storage areas showing that the original damp proofing was failing. Advanced Preservations were very helpful from beginning to end of working out how to best repair the waterproofing, offering us an affordable and fair service especially considering we are a charity. Their suggestions met our needs rather than the company trying to sell us a much larger job we couldn't really afford. The engineers worked very well under horrible conditions of dust and were always really polite and efficient. They cleaned up after themselves really well and were obviously trustworthy. When the next bit of the house falls apart we will be in touch!
Customer in Greater London
Posted on 24/02/2021
, work completed 03/02/2021
Recommended
Exemplary waterproofing company
The work involved a careful, two stage exploration of the cause of water ingress in a beautifully finished residential property. Not only did Advanced Preservations Ltd find the source of water ingress (where others had not) but they were also able to tell us, with supporting evidence, the extent of the damage. They then recommend a sensible methodology for rectifying the problem. In addition to this latest work, they have also completed basement waterproofing jobs on two other occasions. The projects involved the use of a membrane system (one with pumps). Both buildings were listed and required extra care. I have attended site for significant periods whilst they have carried out their work and have been impressed by the attention to detail by their knowledgeable and helpful staff. In appointing them initially I took up references and spoke to others in their industry and they have a very good reputation. Their work for us has been exemplary. This is a sector where if the work is not done properly, the repercussions can be horrendous. I would always choose to use Advanced Preservations for damp proofing or waterproofing work.
Peter Bell Architects
Posted on 25/11/2019
, work completed 25/11/2019
Recommended
Professional, efficient work.
Tanking to rear wall of lower basement and similar but more extensive work to a side extension. The house is on a hill so front of house ground floor & first floor but rear of house basement into garden, ground floor & first floor. Work required to protect property from water intrusion.
Mr R Webber
Posted on 23/11/2019
, work completed 23/11/2019
Recommended
Happy customer
Very reliable, they turn up on time & the see the work through from start to finish. Customer service is good, never had any problems!
Mr Gardina
Posted on 17/11/2019
, work completed 17/11/2019
Recommended
Can't praise them enough!
Can't praise this company more, never known builders to be so clean & tidy. They had to carry rubbish all through the house and was no evidence of this. Everything was protected so not to damage the house & all the garden was washed down. Very impressed! Very polite men, can't praise them enough.
Lesley
Posted on 12/11/2019
, work completed 12/11/2019
Recommended
Thoroughly recommended
Renovation and repair, treatment of damp and water ingress to an outbuilding in order to create an office.
NE
Posted on 07/11/2019
, work completed 07/11/2019
Recommended