Ady called back and made an appointment within a day of us contacting him. He gave us good advice and then left us time to reflect and consider our options. We organised with a bathroom retailer all our needs and Ady did the rest. We left him to do the job while we went away and he was still busy for a further week on our return. Every attention was given to detail and he never rushed to get the work completed but always took the time to ensure a good job. The carpets in our house were covered and at the end of the day, all areas were left tidy. The rubbish was collected on the day of completion. Ady and his colleague Carl were always polite, on time, and didn't demand loads of tea. We are very pleased with the work undertaken.