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Endorsed by Which? Trusted Traders

Aerial Services Ltd

Profile thumb aerial services logo
4.9

302 Reviews

Opening Hours
Today - 07:00–17:30
  • Monday 07:00–17:30
  • Tuesday 07:00–17:30
  • Wednesday 07:00–17:30
  • Thursday 07:00–17:30
  • Friday 07:00–17:30
  • Saturday 07:30–12:00
  • Sunday - Closed

About

Aerial Services is a small company with ten teams of engineers on the road working in and around London six days a week since 1968. Our primary focus is the installation and maintenance of TV aerials, satellite dishes and TV systems although we also install HD and AV distribution systems, CCTV and Sonos.

We work in all different environments from domestic homes to huge commercial offices and hotel systems providing the following services;

TV aerials
Satellite dishes
Sky TV
Communal TV systems
HD Distribution
Home Networking
CCTV

We always aim to provide a professional yet personal service and to do a good job at a fair price. Should you think you may require our services or even if you just need some advice we'd love to hear from you so give us a call on 020 7582 8888

What we do

  • Aerial and satellite installers

  • More Services

    • aerial
    • satellite
    • sky
    • freeview
    • freesat
    • tv
    • cctv
    • av

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
302 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Extremely helpful customer service
I emailed Aerial Services after finding them on Trusted Traders. My Freesat box connectors had not been working for a while and I wasn't sure if the problem was at the back of the box or with the satellite connection on the roof. I attached a couple of pictures to my email. Jon got back to me the next day, diagnosed the problem from the pics and generously offered to give me some new connectors and show me how to fit them if I called to their office. I cycled over the next day and Jon gave me a quick tutorial and supplied me with a couple of connectors. I had the job done in less than 30 mins thanks to his generosity and expertise. Unlike other companies, at no point did he insist this could only be done by a professional while still offering a charged call-out if I couldn't fix it myself. Courteous customer service. Much appreciated. Would certainly call them for any job that required proper professional expertise.
Customer in Greater London Posted on 10/07/2021 (Reviewer did not use service)
Fantastic engineers and office customer service
Customer Service
Quality
Value
Fantastic engineers and office customer service I have used this company multiple times and they have always done a fantastic job. They respond quickly and get an engineer to you without long lead times. They also offer great customer service and it is easy to get someone to get back to you when they say they will without the need to chase like many other companies.
James in Greater London Posted on 09/07/2021 , work completed 25/06/2021
Excellent speedy work
Customer Service
Quality
Value
Ian came to fix our aerial which had blown over during a storm. He dealt with it there and then, so impressive as I assumed we'd have to have scaffold! Excellent job, completed in super quick time with no mess and no fuss. Fairly priced invoice and would highly recommend this firm.
Philippa in Greater London Posted on 25/03/2021 , work completed 18/03/2021
Outstanding service
Customer Service
Quality
Value
Highly recommended!! Fantastic and honest service John was extremely helpful & polite and assisted me with the correct booking that was required Martin came and resolved the issue and also tuned in all the channels for my father! Very happy with the whole company for every aspect!
Customer in Greater London Posted on 22/12/2020 , work completed 22/12/2020
Outstanding work - thanks Daniel
Customer Service
Quality
Value
Daniel came to our flat to replace two old TVs with Smart versions and ensure they both worked through the complex existing cable provider setup - he was helpful, a quick worker and did an outstanding job - we were blown away. He also suggested other improvements that we could think about for the wider music system - very impressed.
Customer in Greater London Posted on 14/03/2019 , work completed 13/03/2019
Couldn't have been better
Customer Service
Quality
Value
Came to replace our TV aerial the same day as I rang. Very efficient and effective, and gave extra help to sort out a problem with the existing downlead, without charging extra. And Ian was friendly with it!
Partridge Posted on 23/10/2018 , work completed 23/10/2018
Good workers
Customer Service
Quality
Value
I would recommend Ian's work to anyone. Very methodical & good workers.
Yash Paul, Middlesex Posted on 17/09/2018 , work completed 17/09/2018
Good quality job
Customer Service
Quality
Value
Ian was friendly, efficient and did a good quality job.
Alex, London Posted on 07/09/2018 , work completed 07/09/2018
Fast, polite & good advice
Customer Service
Quality
Value
On time, fast, polite, good advice and would recommend to friends.
Guy, London Posted on 04/09/2018 , work completed 04/09/2018
Polite & precise service
Customer Service
Quality
Value
Very fast, polite and precise service. Would definitely use again and recommend to others.
Conrad, London Posted on 03/08/2018 , work completed 03/08/2018