Affix Windows & Doors Ltd

We'd had a new front door supplied and fitted by Affix last year and, as we were so happy, both with it and the whole process of selecting, ordering and installation, we decided to get a new back door too. Once again Affix have been great, from ensuring that the door we wanted was the door we got, to fitting it with minimal disturbance - all in a much quicker timescale than we were expecting. We would be very happy to recommend Affix - not only for the products they sell but, just as importantly for us, the service they provide - from beginning to end all the staff were helpful and friendly and excellent ambassadors for the company.

Affix Windows & Doors Ltd replaced all our house windows, and another window and door forming a sliding patio door. They added an electronic cat flap to one of the patio windows and also replaced the windows and door of our porch. The estimated price for the job was reasonable, and was only slightly adjusted when we later requested laminated glass for the patio windows and sliding door. Affix windows were patient with us when we were not very quick making up our minds about the plans. Affix windows are a competent organization and gave us correct and pertinent information when required. All the windows and doors were installed expertly by friendly staff members. The final appearance and quality of the windows and doors exceeded our expectations. We would recommend Affix Windows to any Which member planning to replace their windows and doors.

5 star service from a family run business. So lovely to be able to deal with people and not communicate over email. Fitters polite, great price, great quality. Wouldn’t use anyone else for windows or doors.

Installed double-glazed glass unit for Balcony Door. Problems now with Balcony Door gap and difficulty opening/closing & locking door. Contacted Affix in Feb 2023 regarding issue. Affix said issue is with frame & not to do with glass unit and I needed to find another contractor to service/adjust the balcony door. Another contractor removed the double-glazed unit to service/adjust balcony door. However, on removal, he found that the ""...bottom of the door has been grinded out/cut along with the glass bead & where the glass bead fits in. Also the laminated double glazed unit is significantly shorter and doesn't fit as it should..." Because of this, contractor says balcony door can now no longer be serviced. Contractor spoke to Affix and photos sent to Affix. I was present at time. Eventually Affix sent representative to inspect. Affix contractor said he saw the photos emailed and agreed that the glass beading has been cut/grinded. He did not remove the glass unit and said he had no tools to do any repairs, as he does not do this work anymore. Affix Windows say it would not have been them who cut/grinded the glass beading and are not taking any responsibility for fixing the issue. However, we have only had Affix Windows replace the glass unit and adjust the door hinge, so it can only be Affix Windows contractor who cut/grinded and mastic sealed the glass bead (when double-glazed unit installed), which means balcony door can now no longer be serviced/adjusted.

Super happy with the new door installation from the Affix windows team! They were super communication through the process and helped answer all of our questions. They set out expectations for cost and timings and were flexible where needed. The installation was relatively seamless and overall very happy with the work, will definitely reach out to the team again for any future work.

from start to end the service was great and so fast. the workers/fitters was great and very friendly, the work was done to the time given. and payment was easy to pay. job was brilliant

5 stars as had an excellent experience. The quote was given swiftly and was very competitively priced. The order was fitted quite swiftly too and so happy with the end result. All the people who came for the quote, survey and fitting were extremely polite. Will certainly be using again in the future.

Excellent service and professional installation. The installers talked through the process and were very friendly. New door looks great.

Competitively priced and speedy installation of new bifold doors. They removed our old doors and tidied up after themselves. Very friendly and helpful throughout the process and really happy with the new doors!

I found the company from sales to fitting the end product very good. I initially dealt with Connor regarding the product and price and found him good to deal with. He always returned my calls in a timely manner and if he was unsure of something, he would find out and come back to me. The window fitters (Dan & crew) were equally obliging and did a good job and went out of their way to make sure that we were happy with their work. We did have 3 to 4 window panes that were marked/imperfect (as supplied from the factory) and required replacing. This was done without any hassle. We are pleased with the job and finished product.