AGW Gas & Plumbing

In my hour of need, I called Andy for an estimate. He responded quickly and called within the same day. Later he sent me an e-mail with an estimate. He offered to fit a replacement within 48 hrs. Two days later at 8am both he and Ben arrived. At the same time, the delivery van arrived with the ordered boiler and parts required. Having not much room for two men to work he left me in Ben’s very capable hands. Ben worked tidily and efficiently to carry out the work completing and testing the work just before 5 o’clock the same day. I would thoroughly recommend AGW and his team to anyone. Having worked myself in the same industry I recognised the true professional way everything was done.

Andy and his team were very professional, great service form start to finish, discussed our requirements and the installation was done in a timely, clean and professional way. Highly recommend AGW for all your plumbing needs.

AGW carried out a complete refit and upgrade of our gas central heating system. They fitted a new boiler, cylinder and all new system controls and electronics replacing several radiators and tidying scruffy original new build pipework as well. It is all working well and we were even able to leave them to it for several days while we went away to avoid an unheated home in November. We returned to a beautifully warm, clean and tidy house almost as if they had not been there. Couldn't ask for better. Andy was really helpful and informative throughout.

I needed my boiler, thermostat, and a new bath pop-up plug fitted. Tim and Ben did an excellent job — my boiler now runs quietly, the house feels much warmer, and the thermostat is dependable. They were a pleasure to have around, and when they left, it was as if they hadn’t even been there. The work was highly professional, and I’m thrilled with the result.

Great work by AGW! The old boiler and radiators were taken away, and new ones were fitted. New water pipes, gas pipes and vents. Tim and Ben did a great job, and our house is much warmer than before. It was a very professional job, and we are delighted with the end result. Many thanks, Andy, Tim and Ben.

Following a recent boiler upgrade, we now wanted to improve on both the look and efficiency of existing 30-year-old plus, radiators. We knew roughly the style we wanted so with Andy's help to make sure they were of the right size and specification for our system, we booked an installation date. Tim and Ben did the work to a very high standard and we are very satisfied with the outcome. Installation was carried out with minimum fuss and completed on the day arranged. Having also used them for two previous boiler upgrades in family properties, we can highly recommend the services of AGW Gas & Plumbing Services and have found them to be honest, diligent and competitively priced.

Andy and Tim are top-notch bathroom and kitchen renovators. This is the 6th big job (kitchens and bathrooms) they have done for me over the past 20 years. I always use them because of the high quality of the design, the recommendations about materials, the high standard of workmanship and finish, as well as the fact that they are so clean and tidy during the job, and they both are very friendly and pleasant personalities. For this job, despite always being busy, they fitted my job in due to my need to have a walk-in shower fitted prior to a hip replacement operation. They removed the old tiling, bath and flooring, and installed a full-length shower tray and screen, shower and controls, grab rails and fully shower boarded the room with new flooring, re-installing the vanity and toilet, leaving the shower room completely transformed from the original 12-year-old bathroom. I now have a fully functional, clean and modern shower room that fits in with the rest of the decor in my modern apartment. I am so happy with the final result. All of the work was completed on time and on budget, and no problems were encountered, if there were, they solved them. Andy and Tim work as a wonderful team, they are both really helpful, left my apartment clean and tidy at the end of each day's work, kept me updated about the work, what would happen the next day, removed all of the rubbish and contacted me after completion, to see how I was enjoying my new bathroom. 5 stars, brilliant.

Andy and Tim have done several jobs for us over the last 12 years, including fitting a new boiler. On this occasion we had been experiencing problems with our heating not switching off. A faulty part was identified and ordered, and a date made for replacement. In the meantime our hot water failed as a result of the same faulty part, so the appointment was brought forward and fixed quickly. Andy and Tim always keep appointments, carry out the agreed work, and leave the areas clean and tidy. We trust them to prioritise their workload so as to rank the importance of individual customer jobs.

Andy turned up on time to service boiler and fit 3 new valves. All done in a quick time with no mess. Found Andy to be friendly and reliable, would definitely use again for any plumbing work.

AGW Gas recently fitted a new boiler in our home. From the moment they attended to assess the fault they were professional and courteous and clearly knew their trade extremely well. A quote was provided the next day and work scheduled to take place on 25/09/2024 - communication was top notch and they arrived on time as planned. The team were professional, neat and tidy and completed the job on time. They left the area just as they found it and disposed of all waste/rubbish. Overall we cannot fault the service provided and would highly recommend AGW for any heating and plumbing needs.