AGW Gas & Plumbing

It's now been a fortnight since our new boiler was fitted and it's performing better than expected. AGW provided excellent service throughout the process when our existing boiler broke down after a botched repair by another plumber. Broke down on the Wednesday evening called AGW on the Thursday quote on the Friday, placed order on the Sunday, boiler sourced on the Monday, Installed on the Wednesday. What can be better than that. Andy and Tim are the A team, a quality bit of pluming.

We asked Andy to quote for a new boiler. Within the week he had visited, agreed the boiler we needed (a Worcester as recommended by Which) and provided a quotation. Andy's quotation included a comprehensive list of work required and, based on an on-line search, was competitive with other suppliers. The boiler was supplied and fitted on budget and within a month of our initial enquiry. The team that fitted the boiler turned up exactly on time, were friendly and efficient, completed the work within the time they estimated, explained how everything worked and left the kitchen clean and tidy - taking the old boiler, packaging and debris away with them. I would be happy to recommend AGW Gas and Plumbing.

I was thoroughly pleased with the installation of a new boiler and ancillaries by AGW. They were a pleasure to deal with and the work was completed to a very high standard. What is more the service was friendly, helpful and efficient.

I cannot recommend Andy highly enough. Sorted our central heating and hot water problems out, before spending time giving us advice on boiler replacement or repair on the 13th of February 2023. We went for a replacement. Received his quotation on the evening of the 13th. We made an appointment for Monday 20th. Andy and his mate arrived at 0800 and fitted a new boiler. By 16.00 they had gone having cleaned up, pressure tested the system and given us working instructions. They had removed the old boiler, Hoovered, and left no rubbish at all. The only evidence of them ever being here was a new boiler. After some "plumber" experiences over the last few years. Andy is a revelation. I would recommend him to anyone. Thank you, see you for service in twelve months.

I was very impressed with AGW when I had a boiler problem, Andy was able to fit me in very quickly and sorted it out (blocked condenser), and then when I had a leak from the waste pipe, Tim came and did a great job with the repiping and also gave me very helpful advice. Would definitely use again.

They removed the old gas boiler etc. from the airing cupboard and installed a combi boiler. They fitted new thermostat valves on all the radiators. They removed all the rubbish from the site. They were hard working and polite and tried to keep things as tidy as they could, putting sheeting down the stairs etc. We were happy with the estimate, and they took two days to do it all. They took their time to explain to me how to work the new system. There were a couple of issues which needed attention afterwards and they came back without hesitation to fix it.

Andy and Tim are top-notch bathroom and kitchen renovators. This is the 6th big job (kitchens and bathrooms) they have done for me over the past 20 years. I always use them because of the high quality of the design, the recommendations about materials, the high standard of workmanship and finish, as well as the fact that they are so clean and tidy during the job, and they both are very friendly and pleasant personalities. For this job, despite always being busy, they fitted my job in due to my need to have a walk-in shower fitted prior to a hip replacement operation. They removed the old tiling, bath and flooring, and installed a full-length shower tray and screen, shower and controls, grab rails and fully shower boarded the room with new flooring, re-installing the vanity and toilet, leaving the shower room completely transformed from the original 12-year-old bathroom. I now have a fully functional, clean and modern shower room that fits in with the rest of the decor in my modern apartment. I am so happy with the final result. All of the work was completed on time and on budget, and no problems were encountered, if there were, they solved them. Andy and Tim work as a wonderful team, they are both really helpful, left my apartment clean and tidy at the end of each day's work, kept me updated about the work, what would happen the next day, removed all of the rubbish and contacted me after completion, to see how I was enjoying my new bathroom. 5 stars, brilliant.

In my hour of need, I called Andy for an estimate. He responded quickly and called within the same day. Later he sent me an e-mail with an estimate. He offered to fit a replacement within 48 hrs. Two days later at 8am both he and Ben arrived. At the same time, the delivery van arrived with the ordered boiler and parts required. Having not much room for two men to work he left me in Ben’s very capable hands. Ben worked tidily and efficiently to carry out the work completing and testing the work just before 5 o’clock the same day. I would thoroughly recommend AGW and his team to anyone. Having worked myself in the same industry I recognised the true professional way everything was done.