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AGW Gas & Plumbing

4.9

139 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

AGW Gas Ltd is a Gas Safe registered company who are based in Portishead.

Established in 2000 and with over 30 years experience, we pride ourselves on being central heating and plumbing specialists.

We take pride in our work and will always ensure it is carried out professionally and promptly.

We will always treat your property with respect and leave it in a clean and tidy condition on completion of work.

We guarantee:

Gas Safe Registered Plumbers and Boiler Repairs
Clear Written Quotes
City and Guilds/ NVQ Qualified Heating and Plumbing Engineers
All Heating and Plumbing Work Fully Guaranteed
£2M. Public Liability Insurance
All Work Fully Compliant with Building Regulations
If you are looking for heating or plumbing engineers, then contact AGW Gas Ltd to request a free quote.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • More Services

    • underfloor heating
    • kitchen supplier

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
139 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Water problems fixed
Customer Service
Quality
Value
Andy and Tim have done several jobs for us over the last 12 years, including fitting a new boiler. On this occasion we had been experiencing problems with our heating not switching off. A faulty part was identified and ordered, and a date made for replacement. In the meantime our hot water failed as a result of the same faulty part, so the appointment was brought forward and fixed quickly. Andy and Tim always keep appointments, carry out the agreed work, and leave the areas clean and tidy. We trust them to prioritise their workload so as to rank the importance of individual customer jobs.
Customer in North Somerset Posted on 02/10/2024 , work completed 02/10/2024
The trader replied (on 03/10/2024)
Thanks for taking the time to review us, very much appreciate your comments.
Service & TRV replacement
Customer Service
Quality
Value
Andy turned up on time to service boiler and fit 3 new valves. All done in a quick time with no mess. Found Andy to be friendly and reliable, would definitely use again for any plumbing work.
Customer in Posted on 28/09/2024 , work completed 25/09/2024
The trader replied (on 30/09/2024)
Thank you for your review. Happy to help again in the future.
Top quality work and neat and tidy
Customer Service
Quality
Value
AGW Gas recently fitted a new boiler in our home. From the moment they attended to assess the fault they were professional and courteous and clearly knew their trade extremely well. A quote was provided the next day and work scheduled to take place on 25/09/2024 - communication was top notch and they arrived on time as planned. The team were professional, neat and tidy and completed the job on time. They left the area just as they found it and disposed of all waste/rubbish. Overall we cannot fault the service provided and would highly recommend AGW for any heating and plumbing needs.
Customer in North Somerset Posted on 27/09/2024 , work completed 25/09/2024
The trader replied (on 02/10/2024)
Thank you for your review and recommendation. We are pleased to hear that you were happy with the service we provide.
Bathroom Refurbishment
Customer Service
Quality
Value
Andy, Tim and Stewart designed and installed a new bathroom for me which included removing all the old fixtures and fittings including the bath and replaced with walk-in shower, furniture and flooring all to a very high standard. All work completed on time, rubbish removed and the house was left clean and tidy. I thoroughly recommend anyone to this company,
Customer in North Somerset Posted on 21/09/2024 , work completed 16/08/2024
The trader replied (on 24/09/2024)
Thank you for your recommendation and for taking the time to review our services. Your comments are very much appreciated.
Highly Recommend!
Customer Service
Quality
Value
Quick response to quote for removal of old CH system and replace with Worcester combi boiler. Work completed in 2 days to our complete satisfaction. The engineer worked really hard, felt complete confidence in him, all the rubbish was removed and the house left clean and tidy. Would definitely recommend.
Customer in North Somerset Posted on 10/09/2024 , work completed 03/09/2024
The trader replied (on 12/09/2024)
Thank you for your review and recommendation.
installation of combi boiler
Customer Service
Quality
Value
They removed the old gas boiler etc. from the airing cupboard and installed a combi boiler. They fitted new thermostat valves on all the radiators. They removed all the rubbish from the site. They were hard working and polite and tried to keep things as tidy as they could, putting sheeting down the stairs etc. We were happy with the estimate, and they took two days to do it all. They took their time to explain to me how to work the new system. There were a couple of issues which needed attention afterwards and they came back without hesitation to fix it.
Customer in North Somerset Posted on 09/07/2024 , work completed 04/07/2024
The trader replied (on 11/07/2024)
Thank you for taking the time to review our services, it is much appreciated.
Helpful and Reliable company.
Customer Service
Quality
Value
I recently came downstairs to find my old Potterton boiler leaking water. I immediately phoned this company, who attended within the hour to assess the problem and make the appliance safe. A new boiler was required and I received an estimate the following day for the work required, which I accepted. A new condensing boiler was fitted within 48 hours. The fitters were hard-working, polite, and tidy workers who disposed of the rubbish after finishing the job. I have no hesitation in recommending AGW Gas & Plumbers.
Customer in North Somerset Posted on 12/03/2024 , work completed 29/02/2024
The trader replied (on 15/03/2024)
Thank you for your review and recommendation. Glad to be of service!
Boiler error message
Customer Service
Quality
Value
I was very impressed with AGW when I had a boiler problem, Andy was able to fit me in very quickly and sorted it out (blocked condenser), and then when I had a leak from the waste pipe, Tim came and did a great job with the repiping and also gave me very helpful advice. Would definitely use again.
Customer in Bristol City Posted on 04/02/2024 , work completed 24/01/2024
The trader replied (on 06/02/2024)
Thank you for your review and recommendation.
Boiler replacement - Fantastic!
Customer Service
Quality
Value
I’m delighted I’ve found AGW - Andy the owner is great ; I don’t think there’s anything he and his team can not do! I’ve just had a lovely new boiler fitted by Tim and his apprentice. Lovely people, extremely knowledgeable, trustworthy, clean & tidy, hard working, very compatible priced and a joy to have around….what more could you want?! I would struggle to use anyone else but Andy in future.
Customer in North Somerset Posted on 30/01/2024 , work completed 29/01/2024
The trader replied (on 06/02/2024)
Thank you for your review of our services and our great team!
Great service
Customer Service
Quality
Value
AGW quoted us a great price to re fit our bathroom They were very helpful planning what we wanted. They were very tidy and polite and completed the work on time and within budget. We are really pleased with the bathroom Many thanks
Customer in North Somerset Posted on 08/01/2024 , work completed 08/01/2024
The trader replied (on 10/01/2024)
Thanks for your review - we are pleased to hear that you are happy with your new bathroom!
Quick response.
Customer Service
Quality
Value
Brilliant response from Andy & Dylan when I had two seperate water escapes. Quickly fitted me into their very busy schedule. I have also used AGW for boiler installation and annual servicing so it's a great all round local service.
Customer in North Somerset Posted on 16/09/2023 , work completed 13/09/2023
The trader replied (on 20/09/2023)
Thanks for your review and comments, we really do appreciate them.
Breath of fresh air
Customer Service
Quality
Value
Had our old gas boiler removed and a new one fitted in a new location. Andy and the team were quick, clean and professional. Overall they were a pleasure to have in the house, and we couldn't be more pleased with the outcome. Highly recommended. Will definitely use them again.
Customer in North Somerset Posted on 05/09/2023 , work completed 04/09/2023
The trader replied (on 08/09/2023)
Thank you for your review and recommendation. We are pleased to hear you were happy with our services and look forward to working with you again!
Good old fashioned service.
Customer Service
Quality
Value
Super quality, reliable, completing the work on schedule, to a high standard. Pleasant people to have in ones house.
Customer in North Somerset Posted on 30/08/2023 , work completed 29/08/2023
The trader replied (on 30/08/2023)
Thank you for your review. We appreciate your comments.
New Cloakroom
Customer Service
Quality
Value
I had my cloakroom refitted by AGW in July and was very pleased with the result. Andy came up with some good ideas to fit the space, with the emphasis being on quality. Everything was installed to a high standard by Tim, who is clearly very competent and experienced. I soon learnt to trust his judgement and he left the room looking very smart and presentable. If you need new cloakroom or bathroom fittings, I recommend this company.
Customer in North Somerset Posted on 14/08/2023 , work completed 12/07/2023
The trader replied (on 15/08/2023)
Thank you for your comments and recommendation. We are pleased to hear you are happy with your new cloakroom!
A friendly and professional service
Customer Service
Quality
Value
I recently had a new boiler and several radiators installed by AGW. Andy also advised having a power flush and new programmable thermostat. Everything was installed promptly and efficiently by the team. Afterwards, they organised the Guarantee and Gas Safety Certificate on my behalf. I recommend this company to others and will be using them again myself.
Customer in North Somerset Posted on 09/06/2023 , work completed 30/05/2023
The trader replied (on 14/06/2023)
Thanks for taking the time to review our services and we look forward to working with you again.
Replaced gas boiler.
Customer Service
Quality
Value
Excellent work from Andy and his team as always. Have used them many times and would recommend their work.
Jacqui in North Somerset Posted on 16/05/2023 , work completed 02/05/2023
The trader replied (on 18/05/2023)
Thanks for reviewing us and for your recommendation.
Fantastic service
Customer Service
Quality
Value
Boiler went pop just as the snow arrived made one enquiry and within no time at all an appointment was made. Great clear prompt communication throughout. Assessment made and solutions implemented in no time at all. Amazing knowledge and experience. Can not recommend highly enough. Problem solved and to top it all off great value. A plumber you can trust.
Customer in North Somerset Posted on 13/03/2023 , work completed 10/03/2023
The trader replied (on 14/03/2023)
Thanks for the recommendation and review - we appreciate your comments. Glad to be of assistance!
Replacement boiler
Customer Service
Quality
Value
I cannot recommend Andy highly enough. Sorted our central heating and hot water problems out, before spending time giving us advice on boiler replacement or repair on the 13th of February 2023. We went for a replacement. Received his quotation on the evening of the 13th. We made an appointment for Monday 20th. Andy and his mate arrived at 0800 and fitted a new boiler. By 16.00 they had gone having cleaned up, pressure tested the system and given us working instructions. They had removed the old boiler, Hoovered, and left no rubbish at all. The only evidence of them ever being here was a new boiler. After some "plumber" experiences over the last few years. Andy is a revelation. I would recommend him to anyone. Thank you, see you for service in twelve months.
Customer in Portishead Posted on 26/02/2023 , work completed 20/02/2023
The trader replied (on 27/02/2023)
Thank you for your detailed review and recommendation. Pleased to hear you were happy with our workmanship, including the hoovering!! See you next year for the service.
Boiler Replacement
Customer Service
Quality
Value
Our boiler was playing, hot water was only lukewarm. Andy replied within minutes to my initial enquiry and gave good support to diagnose the problem. This was followed up the next working day to confirm the problem and a quote received that evening. The work was scheduled and completed a few days later. Tim carried out the installation, arriving just after 8am as agreed. The work was carried out competently and Tim kept me informed of the progress. He took time to fully explain the boiler controls and the smart thermostat. Finally the area was cleaned up, rubbish taken away and he even helped me put the fridge back in place below the new boiler. Why can’t all contractors be this good?
Customer in North Somerset Posted on 06/02/2023 , work completed 03/02/2023
The trader replied (on 09/02/2023)
Thank you for reviewing and recommending us. We are pleased to hear you were happy with the work carried out.
Replacement Boiler - highly recommend
Customer Service
Quality
Value
Our boiler gave out during a cold snap. Andy was very responsive and even though he had commitments he managed to come and check our boiler on the same day of contact. He managed to secure a new boiler very quickly and we agreed a reasonable price before the works started, the boiler was fitted the next day. Both Andy and Tim - the engineer who fitted the boiler - were very knowledgeable, professional and friendly. I will definitely be using them in the future for all our gas and plumbing needs. Thank you both so much.
Customer in North Somerset Posted on 22/01/2023 , work completed 20/01/2023
The trader replied (on 23/01/2023)
Thank you for your recommendation and review.
Great job!
Customer Service
Quality
Value
I am absolutely delighted with the refurbishment of my en-suite. Andy was extremely helpful with the planning and selection of fittings, all I had to do was choose the paint colour. Tim and team did a magnificent job; they were professional and obviously experienced with all the tasks involved. All rubbish was removed leaving my house spick and span. I have no hesitation in recommending AGW; it’s a great company.
Customer in North Somerset Posted on 05/01/2023 , work completed 05/12/2022
The trader replied (on 11/01/2023)
Thank you for your review and recommendation. We are very pleased to hear that you are happy with the work carried out by our fantastic team.
Great service
Customer Service
Quality
Value
Fitted a new boiler at short notice as British Gas let me down on a repair to old boiler. Excellent service, very knowledgeable as boiler needed to be moved, fitted boiler in one day, very clean and tidy workmanship.
Mark in Bristol City Posted on 24/12/2022 , work completed 08/12/2022
The trader replied (on 03/01/2023)
Thanks for your review - glad to be of service.
Efficient, Friendly and incredibly tidy
Customer Service
Quality
Value
I was thoroughly pleased with the installation of a new boiler and ancillaries by AGW. They were a pleasure to deal with and the work was completed to a very high standard. What is more the service was friendly, helpful and efficient.
Customer in North Somerset Posted on 04/11/2022 , work completed 05/10/2022
The trader replied (on 05/11/2022)
Thank you for your review and recommendation. We appreciate your comments.
New boiler replacement
Customer Service
Quality
Value
Company came along and gave a quote very quickly for replacement combi boiler and supplied a full written quote for the work and parts needed. The installation went well and all the work was completed within one day. A very efficient and good service with any rubbish removed and area left clean & tidy. A good company to use.Would use them again for plumbing work.
Customer in North Somerset Posted on 28/10/2022 , work completed 28/10/2022
The trader replied (on 30/10/2022)
Thank you for your review.
New boiler
Customer Service
Quality
Value
Andy and Tim turned up to complete a boiler install but also move the new boiler downstairs. They were very thorough and kept us informed of what they were doing at all times. Provided a quote prior to work commencing and stuck to that even after going above and beyond to ensure everything was working as it should, before leaving. A fabulous service all round.
Customer in North Somerset Posted on 25/10/2022 , work completed 21/10/2022
The trader replied (on 26/10/2022)
Thank you for your review - we are grateful for your recommendation!