AGW Gas & Plumbing

From our first contact with this company to request a quotation to completion of the work I found them very professional and helpful. All members of the team worked very hard and the work was completed on time and my home was left tidy. I would thoroughly recommend this company to anyone considering replacing their boiler or general servicing.

We have two houses in the family that need new boilers and the first of these (my sister's) has been completed by AGW to a very high standard and our complete satisfaction. The new installation required the removal of a failed 20 plus year old Ideal Icos regular boiler and tanks, followed with the installation of a Which Recommended Bosch 8000 combination boiler, to the airing cupboard on the landing (instead of the kitchen). Tim and his team of Stuart and Connor arrived on time and cracked-on with the removal and re-working of the pipework on the first day and completed the entire install by the end of play on the second day. They were extremely professional and courteous and also took great effort to protect her home during the work. They worked with great skill and determination during some pretty hot weather conditions and also some challenging supply issues as well. We have no hesitation in recommending AGW Gas & Plumbing based on our first experience. We are looking forward to having the second install completed and potentially further projects with AGW in both houses to upgrade bathrooms and kitchens, later. My sister is already seeing the benefits of only heating the water she is actually using, just in time to help with the current higher energy costs.

We have known Andy for many years he has always been a professional and reliable tradesman. The schedule was as agreed and the budget was spot on. We would highly recommend this company.

We asked Andy to quote for a new boiler. Within the week he had visited, agreed the boiler we needed (a Worcester as recommended by Which) and provided a quotation. Andy's quotation included a comprehensive list of work required and, based on an on-line search, was competitive with other suppliers. The boiler was supplied and fitted on budget and within a month of our initial enquiry. The team that fitted the boiler turned up exactly on time, were friendly and efficient, completed the work within the time they estimated, explained how everything worked and left the kitchen clean and tidy - taking the old boiler, packaging and debris away with them. I would be happy to recommend AGW Gas and Plumbing.

Job done quickly, cleanly and within the estimate. Fully explained controls, what to look out for and guarantee details. Assured a revisit in the unlikely event of problems.

It's now been a fortnight since our new boiler was fitted and it's performing better than expected. AGW provided excellent service throughout the process when our existing boiler broke down after a botched repair by another plumber. Broke down on the Wednesday evening called AGW on the Thursday quote on the Friday, placed order on the Sunday, boiler sourced on the Monday, Installed on the Wednesday. What can be better than that. Andy and Tim are the A team, a quality bit of pluming.

AGW GAS have just supplied and fitted our new boiler. They were very helpful in advising us and incredibly efficient and prompt with everything throughout the whole process. I would happily recommend them to anyone and wouldn’t hesitate to use them again.

AGW fitted a new boiler, replaced valves on the water tank, drained and refilled the radiators, and left my house tidier than when they started. I originally discussed options with Andy who went through the options in detail. Following agreement Andy sent through the quote quickly. A very reasonable quote! Tim arrived on the agreed day and was shortly joined by Stuart. Tim did the majority of the technical work, ensuring I was informed of what he was doing, and why. At one point he drew a picture so I could better understand, without me asking. Tim appeared unfazed when he had to ask Stuart to pick up more, unforeseen parts. He carefully explained fittings and legislation when doing his work in response to copious questions from me. Tim also explained when he was going to do some noisy work (he knew I was working from home). I've used AGW for some years, having received a personal recommendation from a friend. And I'm really glad they were recommended to me. I am really pleased with the work that Andy and Tim have completed over the years. And the new boiler that they've now installed (and previously the fireplace and all remedial work that they've done over the years). And at a great price. Always with a smile, good humour, and professional conversation. Highly recommended.

AGW did an excellent job of fitting a new boiler and shower. The work was carried out very quickly and efficiently and we cannot recommend them highly enough.

We had problems with our gas boiler, AGW came to assess the issue the following day and gave options as to how to proceed. The boiler was over 10 years old but we were given the option to either make repairs or have the boiler replaced. We were impressed by the thoroughness of the investigation and the speed at which we were able to get the work done. We opted for a new boiler (due to the age of the current system) and were extremely pleased with the work done.

We hired AGW for our cloakroom refit and changing our downstairs radiators. Andy was prompt with his quote, available on the phone and via email and reliable. He helped us choose suitable products and sourced them for us. Andy and his team worked effectively and efficiently. They told me what they were aiming to achieve each day and it was always done. They were polite and tidy. Not the cheapest quote we had but the quality of work was worth the extra.

Always had prompt and reliable service from Andy and Tim, whether it is installing and servicing a new boiler or removing a broken dishwasher and installing a new replacement.

We had a new Worcester Bosch gas boiler installed. (We hadn't used AGW before, but were attracted by their customer reviews). Their advice and quote was comprehensive and speedy. The installers did an excellent job, were polite and provided a good walk through the controls. In fact the whole process was hassle free from start to finish! I would have no hesitation in recommending AGW.

1) as part of a house extension we needed to replace an existing boiler. Andy provided very professional advice on the replacement, then worked in close collaboration with the builders to install the new one while extensive building work was ongoing. At the same time, he put in place preparation work for later stages, there was very little disruption and it was a beautifully neat job. 2) At a later stage, Andy and Tim installed the new bathroom items. I was particularly impressed by their attention to detail, a glass basin unit I had sourced separately was found to have minor faults but they strongly advised me to get replacements - four separate replacements before a good one. This is the sort of advice I needed but would not have had such a good result without their encouragement. They advised on design features, installed shower tray, cubicle and radiator, laid the floor, organised wall tiling and finished really nicely. The final result is simply superb. 3) During the building works, a long-standing problem with odour in a separate downstairs cloakroom was finally tackled. This required taking up an existing ceramic tiled floor (the reason it was long-standing), identifying the problem (cracked drain), repairing the broken part, then re-laying a new floor and fully reinstating the cloakroom, as well as installing a new stopcock (original would not turn). In summary, Andy, Tim and team have been very efficient and impressive and I would recommend AGW to anyone.

Andy replaced our 21 year old boiler with combo boiler and fitted some new radiators. He was prompt in providing a quotation and provided a full explanation of what was involved. The work was completed on time and within the budget. Andy is articulate and we were very impressed with the quality workmanship and was tidy when doing the work. Overall it was a good experience throughout the whole process and was impressed with Andy's professionalism.

We woke to our boiler not working, I called Andy at 08:30 he answered the call and was at our house an hour later. Replacement boiler ordered and fitted the next day! Detailed invoice supplied prior to agreeing to proceed. Everything explained in detail and very polite and tidy team. Would recommend.

AGW GAS LTD have been brilliant. The first call was a water leak on a Saturday at 5 pm AGW came within 10 minutes of my call, dashed to obtain parts and the leak was stopped. Second visit to replace taps, and toilet seats and click and release type sink waste system. Perfect again, clean and completed quickly. Last week our old boiler died. I rang AGW they came the next morning, the boiler had been ordered, was delivered by 10 am and fitted that very afternoon. I cannot recommend it more highly, and the price was much better than I envisaged. A very hardworking, honest and thorough plumber.

My son recently moved into his first property. In typical fashion the old boiler in there decided to pack up and he has had no water or heating for 10 days. Other local plumbers we knew of or who had been recommended to us let us down by not even bothering to return our calls. Having read the list of Which Trusted Traders I decided to call AGW, and I’m so glad I did. My first call, in a real state of desperation, was on Monday afternoon. Andy was courteous and informative and after our conversation and my providing photographs he advised me the best way to sort the problem. I was provided with a detailed quote that I was more than happy with on Tuesday and a call on Wednesday confirmed that a new boiler had been sourced and would be fitted on Thursday. 4 days! Tim turned up promptly on Thursday and worked tidily and demonstrated great expertise, all the while observing social distancing but more than happy to keep us informed of what he was doing. On completion of the installation he took the trouble to explain the boiler and programming controls. Leaving us with the reassurance we could call if we needed any help. Andy also turned up for a short while during the morning to check everything was going ok and we were happy. I have no hesitation in recommending AGW Gas & Plumbing to anybody. They will certainly be my first call for boiler servicing and any other plumbing matters.

Andy and Tim fitted our new boiler, they were efficient and knowledgeable. The work was carried out to a high standard and our kitchen was left in a clean and tidy state. Being a local trader it’s good to know that they are close by and will call in if we have any problems. I would recommend this company.

Andy & Tim installed our new gas combi boiler and they did a great job. Prompt, efficient, polite & professional. Would recommend.

Andy and Tim have done an excellent job replacing my old Potterton boiler and Boilermate tank with a much more efficient and controllable system and it only took 2 days, as Andy said it would. I'm really pleased with it all and they were a pleasure to have in the house. Not only were they very efficient and cheerful but also very mindful of lockdown safety. They're a great team and I've already been recommending them to friends.

I would recommend AGW wholeheartedly after the immediate response and repairs undertaken at my elderly stepmother's property. Really appreciated the quality of the work and customer care.

It started well and stayed that way - Andy was there to see the work start and then left his 'experts' to get on with it. I've never seen such well turned out fitters before - and their work was all done in a calm and measured way - very reassuring. They even had the bandwidth to apply their skills to resolve a domestic emergency which unfolded while they were on site - thanks lads. And those of us that appreciate neat pipe soldering were treated to a masterclass. There was little trace of them having been in the house, when they left - aside from a lovely new boiler. Just as well as that's what we were expecting. AGW a firm recommendation then.

Andy and Tim are a great team; very professional and totally reliable. A detailed and competitive quote was promptly provided and I was pleased to be able to use a well respected local company. All work was completed well within the estimated time scale and the house was left clean and tidy. Thank you both. I would thoroughly recommend AGW Gas for heating and plumbing services.

Had a new boiler installed. Tim arrived on time and worked cleanly and respectfully throughout the day. Answered all my questions thoughtfully and with understanding. Thoroughly cleaned up afterwards, removed all rubbish and old boiler and left my home as he found it. Warranty registration documents and building regs certificate have arrived promptly. Andy & Tim run a very good local firm which I am happy to recommend. Portishead resident.