Endorsed by Which?

AGW Gas & Plumbing

4.9

135 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

AGW Gas Ltd is a Gas Safe registered company who are based in Portishead.

Established in 2000 and with over 30 years experience, we pride ourselves on being central heating and plumbing specialists.

We take pride in our work and will always ensure it is carried out professionally and promptly.

We will always treat your property with respect and leave it in a clean and tidy condition on completion of work.

We guarantee:

Gas Safe Registered Plumbers and Boiler Repairs
Clear Written Quotes
City and Guilds/ NVQ Qualified Heating and Plumbing Engineers
All Heating and Plumbing Work Fully Guaranteed
£2M. Public Liability Insurance
All Work Fully Compliant with Building Regulations
If you are looking for heating or plumbing engineers, then contact AGW Gas Ltd to request a free quote.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • More Services

    • underfloor heating
    • kitchen supplier

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
135 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great team. Great work.
Customer Service
Quality
Value
Really happy with the service that Andy and Tim provided from quote to finish. Would highly recommend their work. We are very pleased with the Ensuite improvements and our new boiler and WiFi hub.
Customer in North Somerset Posted on 07/07/2020 , work completed 02/07/2020
The trader replied (on 17/07/2020)
Thank you for your recommendation. We are pleased to hear you are happy with the work carried out.
Replacement boiler installation
Customer Service
Quality
Value
AGW replaced a very old heat only boiler after it became uneconomical to repair (again!). The quote Andy gave was very competitive, however, we chose to use AGW because they are a local company and because of the recent Which? Trusted Trader reviews they'd received. We were really pleased with the work Tim and Andy did and they took their status as a Trusted Trader very seriously. The work they did was carried out professionally and did the whole job in a day. There were no hidden costs to the quote they looked at what we had, what was required and gave a clear quote for the job and made it clear that that is what we'd pay and it was. We had a couple of problems with the heating after installation because of the way the previous owners had had the house plumbed, but they returned and got this sorted with some good old fashioned humour. I've used AGW a couple more times since the boiler installation and they have always been extremely reliable, turning on the day and time they say and getting the job done without fuss. I have waited a couple of months before writing this and I am now more than happy to unreservedly recommend AGW to anyone looking for a professional and reliable heating engineer - a mate in the trade told me recently that reliable heating engineers are as rare as rocking horse s**t - well here's one - nuff said.
Customer in North Somerset Posted on 15/04/2020 , work completed 27/01/2020
The trader replied (on 22/05/2020)
Thank you for taking the time to review our services, we appreciate your comments.
New combi boiler
Customer Service
Quality
Value
Many thanks to Andy and Tim who on short notice replaced our very old (35+ years) failing boiler. Excellent and efficient service from start to finish of the job. Very pleased and the new boiler is a significant improvement over the old one. Couldn't recommend these guys enough.
Customer in North Somerset Posted on 05/04/2020 , work completed 03/04/2020
The trader replied (on 22/05/2020)
Thank you for your recommendation, we are happy to hear you are pleased with our services.
Boiler replacement
Customer Service
Quality
Value
AGW replaced our old combi boiler and moved a radiator in one of our bedrooms. Andy visited to quote and emailed the quote later the same day. Date for work was set quickly and all communication was was prompt. Andy’s team arrived on time on agreed day and worked diligently to get the job completed the same day. The team tidied up when they had finished and Andy reassured me to contact him if we had any issues in the future.
Customer in North Somerset Posted on 18/02/2020 , work completed 17/02/2020
The trader replied (on 19/02/2020)
Thank you for your review
A first class service all round
Customer Service
Quality
Value
Our Boiler finally gave out during recent cold weather on a January Sunday evening, on phoning AGW, our normal boiler service engineer first thing Monday, they arrived by 11.30am and managed to get the boiler operating again, but confirmed that the boiler was on its last legs. We had been informed about this likely situation during it’s annual service some three months previously. A full quotation for a new Worcester boiler was sent to us within two days, which was accepted as it was very competitively priced.The installation was carried out in one day, on a date that suited us, and also with nothing for us to clean or clear away. The New Boiler is a great improvement, and almost silent. AGW are extremely pleasant to deal and very efficient, we would not hesitate it recommending them.
Customer in Bath and North East Somerset Posted on 14/02/2020 , work completed 10/02/2020
The trader replied (on 19/02/2020)
Thanks for taking the time to review our services and for recommending us. We appreciate your comments.
A complex job done with professional skill.
Customer Service
Quality
Value
Andy and Tim are very knowledgeable and experienced. We were having an urgent replacement of a 23 year old Potterton gas boiler by the latest Worcester-Bosch. We'd had an earlier quote by a well known local rival, but were not impressed by his method. Andy's quote was higher than his, but justified by his advice for a higher power model of the boiler, a replacement of the pump, etc. -- and why. Andy sticks to his quote and his thorough list of what he will do, whereas the other man expected us to sign a legal document with a long list of legal clauses, after a very vague list of what he was going to do. The whole complex job was started at 8am and was done by 4.30pm. Not cheap, but good value.
Customer in North Somerset Posted on 12/11/2019 , work completed 04/11/2019
The trader replied (on 25/11/2019)
Thank you for your review. We're pleased to hear you would recommend our services and were happy with everything.
New Boiler
Customer Service
Quality
Value
Excellent service & workmanship from Andy & Tim once again. More than happy with new boiler fitment.
Customer in North Somerset Posted on 17/09/2019 , work completed 16/09/2019
The trader replied (on 25/09/2019)
Thank you for leaving a review.
Replacement of Combi boiler
Customer Service
Quality
Value
Andrew and his team acted professionally throughout... from initial contact to completion. The price paid was the price on the initial quote. They even replaced pipework to an outside tap as it looked unsightly, with no extra charge. The new boiler was moved to a new location with minimal fuss. The team were considerate of their surroundings and cleared up after themselves. I wouldn't hesitate to engage their services again and would recommend them highly to others.
Customer in North Somerset Posted on 24/06/2019 , work completed 21/06/2019
The trader replied (on 26/06/2019)
Thank you for your comments and for your recommendation.
Quick, efficient and friendly team
Customer Service
Quality
Value
We are newcomers to UK, and the boiler in our recently bought house broke down. From start to finish the service and attention was just brilliant. We are very pleased with the timing, work, attention to detail and of course Andy and Tim. Thank you
Customer in North Somerset Posted on 13/06/2019 , work completed 11/06/2019
The trader replied (on 25/09/2019)
Thank you for your comments.
Replacement boiler
Customer Service
Quality
Value
Perfectly done. All the work was completed on time and we're very pleased with the outcome. All in all an excellent job.
Customer in North Somerset Posted on 25/04/2019 , work completed 16/04/2019
The trader replied (on 26/06/2019)
Thanks for reviewing our services - we're glad you were pleased with the work carried out.
An Excellent Company
Customer Service
Quality
Value
AGW Gas & Plumbing recently installed a new central heating boiler in a 4 bedroom house. They assisted us in the selection of the boiler and provided a very competitive quotation for the boiler and installation. They arrived on time and undertook the work within one day. During the process they were tidy and careful not to cause any unnecessary disruption. We are delighted with their work and have no hesitation in recommending AGW to future customers. You can be confident that this company will look after your interests and not overcharge for their services.
Customer in North Somerset Posted on 25/04/2019 , work completed 24/04/2019
The trader replied (on 26/06/2019)
Thank you very much for your comments and for recommending our company.
Excellent service
Customer Service
Quality
Value
Andrew has worked on my property several times over the past 10 years. He and his team has always carried out work to a very high standard and at a reasonable price. I would not go to anyone else. Bob Winkworth
Customer in North Somerset Posted on 01/04/2019 , work completed 30/03/2019
The trader replied (on 26/06/2019)
Thank you for leaving a review.
service
Customer Service
Quality
Value
Always a prompt and efficient service from Andy and his team. Great customer service and aftercare. Customer, North Somerset
Customer in North Somerset Posted on 10/03/2019 , work completed 08/03/2019
The trader replied (on 21/03/2019)
Thank you for your review.
Excellent service
Customer Service
Quality
Value
Right from my first enquiry Andy was really helpful. I needed a new boiler and was struggling to decide but he took the time to explain what I needed to know to make my decision. The new boiler was fitted yesterday by Andy and Tim who did a great job. They are both very friendly but still professional and took care to leave everything clean and tidy. I'm very happy to recommend AGW.
Customer in North Somerset Posted on 06/03/2019 , work completed 05/03/2019
The trader replied (on 21/03/2019)
Thank you for your recommendation
Reliable and trustworthy, excellent workmanship
Customer Service
Quality
Value
Totally reliable and excellent workmanship. Every job is done properly. AGW know what they're doing and do the job right - no shortcuts. Whether it's a minor plumbing job or designing and installing a bathroom, you can trust them to deliver real value and a finished project that is first class
Customer in North Somerset Posted on 21/02/2019 , work completed 07/02/2019
The trader replied (on 22/02/2019)
We are very pleased that you would recommend our services. Thank you for your comments.
Great Reliable Service
Customer Service
Quality
Value
We have been using Andy at AGW Gas for years now. His work is always of a great standard. You know he is not going to 'rip you off' and you'll get a quality job.
Customer in Gloucestershire Posted on 17/02/2019 , work completed 08/02/2019
The trader replied (on 22/02/2019)
Thank you for taking the time to rate our services. We appreciate it very much.
Quick response & reasonably priced
Customer Service
Quality
Value
I contacted AGW when my heating stopped working. Andy arrived that same day and had it up & running in no time! I will now be using AGW for my boiler services & I would definitely recommend them to friends.
Customer in North Somerset Posted on 08/02/2019 , work completed 08/02/2019
The trader replied (on 22/02/2019)
Thank you for recommending our company.
Excellent
Customer Service
Quality
Value
Rapid response. Very neat finish.
Which? Trusted Traders Consumer Posted on 27/01/2019 , work completed 27/01/2019
Full refurbishment of utility room & cloakroom plus building and installing shower cubicle in cloakroom.
Customer Service
Quality
Value
All completed by Andy and his crew to an excellent standard and very quickly. A great team to have working for you. Would highly recommend if you want a large or small job done properly and quickly.
Customer in North Somerset Posted on 25/01/2019 , work completed 20/12/2018
The trader replied (on 22/02/2019)
Thank you for your recommendation.
Excellet Job
Customer Service
Quality
Value
Really pleased with the work done by Tim & Ryan which involved moving my boiler. Tim explained everything he was doing, I had made a couple of requests and he explained what he would to achieve this. Both of them were professional and friendly, great to see a local company taking on and training an apprentice (Ryan). Andrew easy to deal with, responded quickly with quote and start date once I agreed.
Customer in North Somerset Posted on 20/01/2019 , work completed 17/01/2019
The trader replied (on 23/01/2019)
Thank you for your feedback and recommendation. We are delighted to hear you were happy with the service we provided and to acknowledge our great team.
Prompt & professional.
Customer Service
Quality
Value
Quick response to enquiry. Good price. Turned up punctually. Good job. Friendly.
Deborah, Avon Posted on 04/01/2019 , work completed 04/01/2019
The trader replied (on 23/01/2019)
Thank you for your comments.
Absolutely First Class
Customer Service
Quality
Value
Andy and his team have been looking after my rental property for years in terms of plumbing requirements and I recently had central heating and bathroom modifications completed in my own house which I asked Andy to do. The service, professionalism and competency of Andy and team are absolutely first class. Andy undertook a site survey on the same day I contacted him about the recent work and less than one week later the team was sorting all of my plumbing modifications to adapt my existing house to a rear extension, plus installation of 7 radiators, all in half a day. The quality of service I received from AGW is such a rare commodity in the U.K. Thoroughly recommended for any plumbing scenario. Thank you very much indeed.
Customer in North Somerset Posted on 07/12/2018 , work completed 06/12/2018
The trader replied (on 03/01/2019)
Thank you for your review and recommendation - we appreciate your comments.
Professional
Customer Service
Quality
Value
Mr Windibanch was prompt and professional, and gave courteous service.
Which? Trusted Traders Consumer Posted on 04/12/2018 , work completed 04/12/2018
The trader replied (on 03/01/2019)
Thank you for your comments.
Fast, Efficient and Knowledgeable
Customer Service
Quality
Value
I found Andy on this site and am glad I did. He responded amazingly quickly to my 'emergency' call-out to fix a non-working Greenstar boiler and identified the fault (blocked condensate outlet) immediately. And he gave a lot of sound advice on how to avoid a repeat experience. Not least of course to have the boiler serviced regularly. He will get my businees in future because his charges are reasonable and he gives confidence that he will do the work properly (unlike, seemingly, the last - Bristol based - CH 'engineer' employed to give my boiler a service!).
Mark Waddingham Posted on 15/10/2018 , work completed 15/10/2018
The trader replied (on 03/01/2019)
We are pleased to hear you were happy with our services - thank you for taking the time to rate us.
Another great job done by Andy and his Team
Customer Service
Quality
Value
I have known Andy for a few years now and he has carried out several jobs for me. Andy and his team, Tim and apprentice Ryan work hard and to a very high standard. They are totally reliable and good with ideas, suggestions and solutions. This week the team have refitted my heating system (new piping, radiators and controller). Very pleased with the work done. Very neat and tidy. I think Andy offers good value for money. I would not hesitate to recommend AGW Gas & Plumbing Services.
NickJK Posted on 16/09/2018 , work completed 16/09/2018
The trader replied (on 03/01/2019)
Thank you for your recommendation.