Exceptional service
I would recommend AGW wholeheartedly after the immediate response and repairs undertaken at my elderly stepmother's property. Really appreciated the quality of the work and customer care.
Customer in North Somerset
Posted on 20/11/2020
, work completed 20/11/2020
Recommended
Boiler installation that flue by
It started well and stayed that way - Andy was there to see the work start and then left his 'experts' to get on with it. I've never seen such well turned out fitters before - and their work was all done in a calm and measured way - very reassuring. They even had the bandwidth to apply their skills to resolve a domestic emergency which unfolded while they were on site - thanks lads. And those of us that appreciate neat pipe soldering were treated to a masterclass. There was little trace of them having been in the house, when they left - aside from a lovely new boiler. Just as well as that's what we were expecting. AGW a firm recommendation then.
Customer in North Somerset
Posted on 17/10/2020
, work completed 09/10/2020
Recommended
New boiler installation
Andy and Tim are a great team; very professional and totally reliable. A detailed and competitive quote was promptly provided and I was pleased to be able to use a well respected local company. All work was completed well within the estimated time scale and the house was left clean and tidy. Thank you both. I would thoroughly recommend AGW Gas for heating and plumbing services.
Customer in North Somerset
Posted on 26/08/2020
, work completed 23/07/2020
Recommended
A very good local firm.
Had a new boiler installed. Tim arrived on time and worked cleanly and respectfully throughout the day. Answered all my questions thoughtfully and with understanding. Thoroughly cleaned up afterwards, removed all rubbish and old boiler and left my home as he found it. Warranty registration documents and building regs certificate have arrived promptly. Andy & Tim run a very good local firm which I am happy to recommend. Portishead resident.
Customer in North Somerset
Posted on 23/07/2020
, work completed 09/07/2020
Recommended
Great team. Great work.
Really happy with the service that Andy and Tim provided from quote to finish. Would highly recommend their work. We are very pleased with the Ensuite improvements and our new boiler and WiFi hub.
Customer in North Somerset
Posted on 07/07/2020
, work completed 02/07/2020
Recommended
Replacement boiler installation
AGW replaced a very old heat only boiler after it became uneconomical to repair (again!). The quote Andy gave was very competitive, however, we chose to use AGW because they are a local company and because of the recent Which? Trusted Trader reviews they'd received. We were really pleased with the work Tim and Andy did and they took their status as a Trusted Trader very seriously. The work they did was carried out professionally and did the whole job in a day. There were no hidden costs to the quote they looked at what we had, what was required and gave a clear quote for the job and made it clear that that is what we'd pay and it was. We had a couple of problems with the heating after installation because of the way the previous owners had had the house plumbed, but they returned and got this sorted with some good old fashioned humour. I've used AGW a couple more times since the boiler installation and they have always been extremely reliable, turning on the day and time they say and getting the job done without fuss. I have waited a couple of months before writing this and I am now more than happy to unreservedly recommend AGW to anyone looking for a professional and reliable heating engineer - a mate in the trade told me recently that reliable heating engineers are as rare as rocking horse s**t - well here's one - nuff said.
Customer in North Somerset
Posted on 15/04/2020
, work completed 27/01/2020
Recommended
New combi boiler
Many thanks to Andy and Tim who on short notice replaced our very old (35+ years) failing boiler. Excellent and efficient service from start to finish of the job. Very pleased and the new boiler is a significant improvement over the old one. Couldn't recommend these guys enough.
Customer in North Somerset
Posted on 05/04/2020
, work completed 03/04/2020
Recommended
Boiler replacement
AGW replaced our old combi boiler and moved a radiator in one of our bedrooms. Andy visited to quote and emailed the quote later the same day. Date for work was set quickly and all communication was was prompt. Andy’s team arrived on time on agreed day and worked diligently to get the job completed the same day. The team tidied up when they had finished and Andy reassured me to contact him if we had any issues in the future.
Customer in North Somerset
Posted on 18/02/2020
, work completed 17/02/2020
Recommended
A first class service all round
Our Boiler finally gave out during recent cold weather on a January Sunday evening, on phoning AGW, our normal boiler service engineer first thing Monday, they arrived by 11.30am and managed to get the boiler operating again, but confirmed that the boiler was on its last legs. We had been informed about this likely situation during it’s annual service some three months previously. A full quotation for a new Worcester boiler was sent to us within two days, which was accepted as it was very competitively priced.The installation was carried out in one day, on a date that suited us, and also with nothing for us to clean or clear away. The New Boiler is a great improvement, and almost silent. AGW are extremely pleasant to deal and very efficient, we would not hesitate it recommending them.
Customer in Bath and North East Somerset
Posted on 14/02/2020
, work completed 10/02/2020
Recommended
A complex job done with professional skill.
Andy and Tim are very knowledgeable and experienced. We were having an urgent replacement of a 23 year old Potterton gas boiler by the latest Worcester-Bosch. We'd had an earlier quote by a well known local rival, but were not impressed by his method. Andy's quote was higher than his, but justified by his advice for a higher power model of the boiler, a replacement of the pump, etc. -- and why. Andy sticks to his quote and his thorough list of what he will do, whereas the other man expected us to sign a legal document with a long list of legal clauses, after a very vague list of what he was going to do. The whole complex job was started at 8am and was done by 4.30pm. Not cheap, but good value.
Customer in North Somerset
Posted on 12/11/2019
, work completed 04/11/2019
Recommended
New Boiler
Excellent service & workmanship from Andy & Tim once again. More than happy with new boiler fitment.
Customer in North Somerset
Posted on 17/09/2019
, work completed 16/09/2019
Recommended
Replacement of Combi boiler
Andrew and his team acted professionally throughout... from initial contact to completion. The price paid was the price on the initial quote. They even replaced pipework to an outside tap as it looked unsightly, with no extra charge. The new boiler was moved to a new location with minimal fuss. The team were considerate of their surroundings and cleared up after themselves. I wouldn't hesitate to engage their services again and would recommend them highly to others.
Customer in North Somerset
Posted on 24/06/2019
, work completed 21/06/2019
Recommended
Quick, efficient and friendly team
We are newcomers to UK, and the boiler in our recently bought house broke down. From start to finish the service and attention was just brilliant. We are very pleased with the timing, work, attention to detail and of course Andy and Tim. Thank you
Customer in North Somerset
Posted on 13/06/2019
, work completed 11/06/2019
Recommended
Replacement boiler
Perfectly done. All the work was completed on time and we're very pleased with the outcome. All in all an excellent job.
Customer in North Somerset
Posted on 25/04/2019
, work completed 16/04/2019
Recommended
An Excellent Company
AGW Gas & Plumbing recently installed a new central heating boiler in a 4 bedroom house. They assisted us in the selection of the boiler and provided a very competitive quotation for the boiler and installation. They arrived on time and undertook the work within one day. During the process they were tidy and careful not to cause any unnecessary disruption. We are delighted with their work and have no hesitation in recommending AGW to future customers. You can be confident that this company will look after your interests and not overcharge for their services.
Customer in North Somerset
Posted on 25/04/2019
, work completed 24/04/2019
Recommended
Excellent service
Andrew has worked on my property several times over the past 10 years. He and his team has always carried out work to a very high standard and at a reasonable price. I would not go to anyone else. Bob Winkworth
Customer in North Somerset
Posted on 01/04/2019
, work completed 30/03/2019
Recommended
service
Always a prompt and efficient service from Andy and his team. Great customer service and aftercare. Customer, North Somerset
Customer in North Somerset
Posted on 10/03/2019
, work completed 08/03/2019
Recommended
Excellent service
Right from my first enquiry Andy was really helpful. I needed a new boiler and was struggling to decide but he took the time to explain what I needed to know to make my decision. The new boiler was fitted yesterday by Andy and Tim who did a great job. They are both very friendly but still professional and took care to leave everything clean and tidy. I'm very happy to recommend AGW.
Customer in North Somerset
Posted on 06/03/2019
, work completed 05/03/2019
Recommended
Reliable and trustworthy, excellent workmanship
Totally reliable and excellent workmanship. Every job is done properly. AGW know what they're doing and do the job right - no shortcuts. Whether it's a minor plumbing job or designing and installing a bathroom, you can trust them to deliver real value and a finished project that is first class
Customer in North Somerset
Posted on 21/02/2019
, work completed 07/02/2019
Recommended
Great Reliable Service
We have been using Andy at AGW Gas for years now. His work is always of a great standard. You know he is not going to 'rip you off' and you'll get a quality job.
Customer in Gloucestershire
Posted on 17/02/2019
, work completed 08/02/2019
Recommended
Quick response & reasonably priced
I contacted AGW when my heating stopped working. Andy arrived that same day and had it up & running in no time! I will now be using AGW for my boiler services & I would definitely recommend them to friends.
Customer in North Somerset
Posted on 08/02/2019
, work completed 08/02/2019
Recommended
Excellent
Rapid response. Very neat finish.
Which? Trusted Traders Consumer
Posted on 27/01/2019
, work completed 27/01/2019
Recommended
Full refurbishment of utility room & cloakroom plus building and installing shower cubicle in cloakroom.
All completed by Andy and his crew to an excellent standard and very quickly. A great team to have working for you. Would highly recommend if you want a large or small job done properly and quickly.
Customer in North Somerset
Posted on 25/01/2019
, work completed 20/12/2018
Recommended
Excellet Job
Really pleased with the work done by Tim & Ryan which involved moving my boiler. Tim explained everything he was doing, I had made a couple of requests and he explained what he would to achieve this. Both of them were professional and friendly, great to see a local company taking on and training an apprentice (Ryan). Andrew easy to deal with, responded quickly with quote and start date once I agreed.
Customer in North Somerset
Posted on 20/01/2019
, work completed 17/01/2019
Recommended
Prompt & professional.
Quick response to enquiry. Good price. Turned up punctually. Good job. Friendly.
Deborah, Avon
Posted on 04/01/2019
, work completed 04/01/2019
Recommended
Absolutely First Class
Andy and his team have been looking after my rental property for years in terms of plumbing requirements and I recently had central heating and bathroom modifications completed in my own house which I asked Andy to do. The service, professionalism and competency of Andy and team are absolutely first class. Andy undertook a site survey on the same day I contacted him about the recent work and less than one week later the team was sorting all of my plumbing modifications to adapt my existing house to a rear extension, plus installation of 7 radiators, all in half a day. The quality of service I received from AGW is such a rare commodity in the U.K. Thoroughly recommended for any plumbing scenario. Thank you very much indeed.
Customer in North Somerset
Posted on 07/12/2018
, work completed 06/12/2018
Recommended
Professional
Mr Windibanch was prompt and professional, and gave courteous service.
Which? Trusted Traders Consumer
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Fast, Efficient and Knowledgeable
I found Andy on this site and am glad I did. He responded amazingly quickly to my 'emergency' call-out to fix a non-working Greenstar boiler and identified the fault (blocked condensate outlet) immediately. And he gave a lot of sound advice on how to avoid a repeat experience. Not least of course to have the boiler serviced regularly. He will get my businees in future because his charges are reasonable and he gives confidence that he will do the work properly (unlike, seemingly, the last - Bristol based - CH 'engineer' employed to give my boiler a service!).
Mark Waddingham
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
Another great job done by Andy and his Team
I have known Andy for a few years now and he has carried out several jobs for me. Andy and his team, Tim and apprentice Ryan work hard and to a very high standard. They are totally reliable and good with ideas, suggestions and solutions. This week the team have refitted my heating system (new piping, radiators and controller). Very pleased with the work done. Very neat and tidy. I think Andy offers good value for money. I would not hesitate to recommend AGW Gas & Plumbing Services.
NickJK
Posted on 16/09/2018
, work completed 16/09/2018
Recommended
Very prompt and professional
I was very pleased with how quickly they came, and happy with the work done.
Margaret, Avon
Posted on 01/08/2018
, work completed 01/08/2018
Recommended
Highly recommended by a Which member
AGW has done several large projects for me over the last 10 years. He rarely has to come back after a job has been completed His team leave the property in a very tidy condition. He is not the cheapest but his work is of a very high standard and always guaranteed
Brian Joanidi
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Brilliant job
Standard of work excellent. Very clean and tidy. I'd never use anybody else.
Raymond, Avon
Posted on 26/04/2018
, work completed 26/04/2018
Recommended
Prompt & professional. Very good job
This plumber installed my boiler and has serviced it every year since. I have no regrets about hiring him to do all this work.
John, Avon
Posted on 24/04/2018
, work completed 24/04/2018
Recommended
Prompt and professional.
Andy is always friendly, helpful and efficient. I have, and will, continue to recommend him.
David, Avon
Posted on 19/04/2018
, work completed 19/04/2018
Recommended
Prompt and very good job.
AGW Gas & Plumbing were prompt to see what needed to be done after my enquiry. I felt that using a local trader with a similar quote of a trader much further away, was more practical. AGW did deliver professional work, it was fast and a good job done!
Jacqui, Avon
Posted on 17/04/2018
, work completed 17/04/2018
Recommended
My review
Andy, Avon
Posted on 16/04/2018
, work completed 16/04/2018
Recommended
My review
Sue, Avon
Posted on 09/04/2018
, work completed 09/04/2018
Recommended
Superb in every respect
Terrific work on a new-build (kitchen & bathroom) No problems. Always very reliable and professional manages his team well.
Paul, Avon
Posted on 03/04/2018
, work completed 03/04/2018
Recommended
Superb in every respect
Terrific work on a new-build (kitchen & bathroom) No problems. Always very reliable and professional manages his team well.
Paul, Avon
Posted on 03/04/2018
, work completed 03/04/2018
Recommended
Pleasant men
Pleasant men to have in the house (not nervous to let them in) Will always return if your are not happy with something.
Janet, Avon
Posted on 29/03/2018
, work completed 29/03/2018
Recommended
Pleasant men
Pleasant men to have in the house (not nervous to let them in) Will always return if your are not happy with something.
Janet, Avon
Posted on 29/03/2018
, work completed 29/03/2018
Recommended
New boiler
We have had Andy and Tim maintain our heating system for over 10 years. We now had a new boiler installed which was done in their normal professional way. They did exactly what they said would do, promptly. In my experience, that is rare.
Adrian, Avon
Posted on 19/03/2018
, work completed 19/03/2018
Recommended
Bathroom remodel
Provided great design options for our objectives with very realistic expectations of costs and time scales. Throughout the project, gave us very practical advice and recommendations. Completed on time and within budget, t he excellent craftsmanship and attention to detail is obvious in the finished bathroom. AGW workers were super professional: great communication, always on time and kept job site clean and tidy. We are delighted and thoroughly pleased with their work - already planning their return to do another project. We very highly recommend AGW Gas and Plumbing.
Martin, Avon
Posted on 18/03/2018
, work completed 18/03/2018
Recommended
Bird Rescue
Andy came out on this day to respond to our call. He arrived when he said he would, removed the gas fire from the chimney, rescued the bird and replaced recommissioned fire. Fully checked it out before leaving. 45 mins in total.
Edward, Avon
Posted on 17/03/2018
, work completed 17/03/2018
Recommended
Excellent job
Efficient friendly and professional service.
John, Avon
Posted on 15/03/2018
, work completed 15/03/2018
Recommended
Fantastic, efficient service for a new boiler installation
I called AGW and Andy visited the next day to assess our faulty boiler. A quote for repair or replacement was emailed to us the same day. We chose to replace the boiler as we found the quote to be very reasonable. Within 4 days we were booked in for the replacement and a new boiler was on its way. Andy explained our heating system thoroughly and the whole quotation and works to be carried out. Both Tim and Andy were here prompt on the day and completed the installation with the minimum of disruption and even got our gas and water back on within a few hours. All the rubbish was taken away and the house left clean and tidy as they had brought their own dust sheets to cover our carpeted stair runner. I wouldn't hesitate to recommend their services and relieved to of found such a reliable and efficient company for our future gas and plumbing needs. Thank you both.
Emma DHW
Posted on 13/03/2018
, work completed 13/03/2018
Recommended
Quick response and excellent job
Called AGW on Saturday regarding a leaking toilet pedestal and two radiator valves that needed replacing. The chaps were round first thing Monday morning and did a top class job. They were courteous, worked hard and left everything neat and tidy.
Paul Jeffery
Posted on 13/02/2018
, work completed 13/02/2018
Recommended
Great job
Had no issues, did a professional job and would recommend to family and friends.
Myles, Avon
Posted on 18/12/2017
, work completed 18/12/2017
Recommended
Excellent job
Excellent job as usual. We've had boilers, kitchens and bathrooms done by AGW Gas & Plumbing, would highly recommend.
Christopher, Avon
Posted on 12/12/2017
, work completed 12/12/2017
Recommended
Professional on All Levels
We had the fortune to have met AGW gas & plumbing traders by way of a recommendation and have received from them prompt, efficient, affordable, professional care to our installation and servicing of the heating system within our home. I would highly recommend this company.
Stephen, Avon
Posted on 11/12/2017
, work completed 11/12/2017
Recommended
Friendly & professional
We had become disillusioned with poor service from the larger company in our town. We chose AGW as they are a smaller company which we hoped would provide a more personal service. They did! They were very friendly and took time to explain everything they were doing. Our boiler service was done well and we are happy to have found AGW.
John, Avon
Posted on 08/12/2017
, work completed 08/12/2017
Recommended
Excellent service
Always professional and excellent service. Sorted out our heating system when everyone else failed!
Janet, Avon
Posted on 08/12/2017
, work completed 08/12/2017
Recommended
Prompt, friendly & efficient
AGW (Andy) have fitted, serviced and checked my gas fire and boiler for the past 4 years. Always prompt, friendly and efficient. No hesitation in recommending to others.
Graham, Avon
Posted on 07/12/2017
, work completed 07/12/2017
Recommended
Friendly ,efficient, good job,
As a disabled person, the service was professional the lads tidied up as if they had not been here, friendly and have done a brilliant job, would recommend this company to everyone.
Esther, Avon
Posted on 29/11/2017
, work completed 29/11/2017
Recommended
Cannot fault them!
Their work is of the highest standard. Very professional, very easy to get on with and I have no trouble recommending this firm.
David, Avon
Posted on 22/11/2017
, work completed 22/11/2017
Recommended
Prompt and professional
Jennifer, Avon
Posted on 22/11/2017
, work completed 22/11/2017
Recommended
Prompt Service
Andy did a fantastic job fixing my gas fire quick and efficient, brilliant!
Martin, Avon
Posted on 21/11/2017
, work completed 21/11/2017
Recommended
Excellent and proficient services
Friendly, rapid response.
Which? Trusted Traders Consumer
Posted on 21/11/2017
, work completed 21/11/2017
Recommended
Prompt and professional
I have always found Andy and his team to be excellent. Andy is very reliable and always comes back to me, however busy he is. His prices are competitive and would not hesitate to recommend.
Frances, Avon
Posted on 06/11/2017
, work completed 06/11/2017
Recommended
Professionalism at its best
AGW recently completed my new kitchen. The service was second to none from the initial consultation, advice re style, colour and products, has on with suppliers, fitting and after care service. Order for three weeks, my apartment was left spotless every day so that I had minimum inconvenience. Friendly, punctual, reliable and professional trader.
Jillian, Avon
Posted on 18/09/2017
, work completed 18/09/2017
Recommended
Very good, very tidy job
Could not fault the above company. The tradesmen certainly knew what they were doing.
Margaret, Avon
Posted on 21/07/2017
, work completed 21/07/2017
Recommended
A great Service all round!
AGW has carried out our annual pressurised system maintenance and boiler services for the last 10 years, and the resolution of any other plumbing issues at our main residence, and also all plumbing call outs and landlords Gas safety checks and certification for a rental property. Andy and his other Member of staff Tim have been excellent and have always given a prompt and very professional service. They are very friendly and considerate and respond quickly when a more urgent situation has arisen. I have always found AGW to be very straightforward and trustworthy and could not recommend them more highly
Which? Trusted Traders Consumer
Posted on 02/05/2017
, work completed 02/05/2017
Recommended
Trustworthy
Since 2004, AGW has installed 3 bathrooms, 1 cloakroom, 2 kitchens, a new boiler and fixed numerous issues with hot water and central heating in two properties, one a large house and more recently a modern apartment. Installation is project managed so there has never been any need to deal with timings of related trades people or rubbish removal The design advice and installation has always been excellent, the quality of fittings top notch and if any problems occurred, they were dealt with immediately and without question. I have no hesitation in endorsing AGW as a company that offers and provides top quality work and service. and always with a friendly smile.
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Excellent Service
Annual boiler service plus replacement of hot water pressure vessels & pressure reducing valve.
Which? Trusted Traders Consumer
Posted on 04/01/2017
, work completed 04/01/2017
Recommended