We wanted an alarm fitted following a spate of burgularies locally. We found Tony through WHICH and emailed him. he responded promptly, explaining how much the alarm would cost and giving us a link to the manufacturer so that we could see exactly which alarm he would fit.He explained that he fitted this particular alarm as he found it to be extremely reliable. This infromation enabled us to check out reviews of the alarm ourselves. We couldn't find any negative reviews about the alarm. It was extremely useful for us to be able to look at the alarm, learn about it and read what other people had to say about it. Tony came to do an assessment of our needs re an alarm. He spent considerable time with us, listening to what we wanted and explaining everything.Whilst he prepared his quote we invited a quote from Banham alarms. Banham came to our home and did a similar asessment. Their quote duly arrived,and Tony's arrived shortly afterwards. Tony's quote included more PIRs, an additional remote control and an additional alarm box for the rear of the property and the facility of the alarm telephoning designated numbers if it goes off to notify you the alarm has triggered. The Banham alarm did not include any of theses features and although they were availabel it was for an additional cost. In summary,Tony's quote was significantly cheaper for a far superior alarm system. We chose Tony and he came and fitted the alarm two weeks later. We are really pleased with the alarm, it is simple to use and Tony is a really pleasant, polite and freindly person to have working in your home. It was important for us to trust the person installing our alarm and we did trust Tony, infact,we left him to complete the installation and went off to a family wedding for the weekend. Tony will maintain the alarm, returning annually to check and maintain it. We have no hesitation in recommending Tony . He is a qualified and experienced electrician, he knows what he is doing. He understands the alarm he fits and how it needs to work in your home. . Alarms are hard wired into your domestic electricity supply and your landline telephone.We were unsure whether alarm installation companies always employ fully qualified and experienced electricians . We found it reassuring to know that our alarm was being installed by a fully qualified and award winning electrician. We are extremely pleased, a great job!