My 94 year old mothers heating stopped working just after the new year. With temperatures under freezing it was imperative that we got the boiler working quickly. Alan attended the house the next day, found out that parts were needed, ordered said parts and fitted them the next day. We have been using Ignite Plumbing for over 6 years and find them very good.

Arrived on time, good communication, pleasant and courteous, job done well, had time for other issues too. Not too costly. Awaiting quote for another job now. Would use again and recommend.

Called these guys to have a look at my combi boiler. They arrived as they said they would. Polite and clean work. Problem with the boiler was fixed. Will definitely use them again. Happy customer indeed.

Ignite supplied and fitted a shower pump previously, pump stopped working and Ignite called for repair/replacement. Ignite carried out a check and stated pump faulty and advised contact manufacturer as pump under guarantee. Salamander pumps advised the pump fitted was incompatible with water system and requested Ignite contact them. Ignite informed and agreed to contact Salamander and get back to me. I have not had a return call to agree next steps. Ignite failed to contact me despite 2 phone calls and an email to them (2 weeks have elapsed). It would seem that they are uninterested in aftercare. The original job was expensive and the inspection also carried a charge. I fully expected to pay for any additional work required but also expected some acknowledgement from Ignite regarding Salamanders statement on compatibility and how the matter could be resolved. Meanwhile matter unresolved. Very disappointed, particularly as first time round I was impressed with the service provided.

This is the second time I have used Alan's services and again I am highly delighted. He arrived on the date and time agreed, performed the work expertly and was clean, neat and tidy before, during and after the work. Excellent value and very competent.

Unfortunately my dual fuel range cooker decided to stop working just before lockdown, leaving us with no working oven or grill! As an NHS worker I had little time and was finding it difficult to find someone to fit our new range cooker. Fortunately, I emailed Alan at Ignite and the rest was taken care of as he realised this would come under essential services during lockdown. Excellent communication, prompt and reliable and reasonable price as quoted. Also observing the guidance re Covid -19. Will definitely use again.

I have used Ignite Plumbing services on several occasions including routine boiler servicing. On the most recent occasion my electric shower was leaking water. Ignite came very promptly and resolved the problem efficiently. This has always been my experience of their services. I am happy to recommend Ignite Plumbing Services.

After having a previous boiler engineer botch my existing thermostat Alan and his colleague fitted a new one for me. They arrived promptly on time, with updates of when they would arrive and finished the work quickly and to a good standard. Additionally Alan took the time to explain the features of it and went through the set up for me based on my needs before leaving. The only issue I had was it took me a few days to get anyone over the phone, but this was at peak winter time.

Just as the weather turned really cold, our boiler cut out for no obvious reason. We contacted Alan because Ignite have been servicing our CH system for some time now. He was able to get to our flat later the same day. The problem was quickly identified - loss of pressure in the system - and promptly sorted entirely to our satisfaction. We are happy with Ignite's work and we feel ready for the winter. Thanks Alan.

Arrived at time arranged. Alan was very informative regarding solving the problems. Fixed the plug in the basin, having the remainder carried out (new bath panel required) when available. Would certainly recommend.

We used Ignite Plumbing Service for our annual boiler check, as we were very happy with their work when we had an electric shower installed. From making the booking, we were updated throughout the process. Arrived on time and carried out the work to our complete satisfaction. Would not hesitate to recommend their service.

As always he responded quickly and arrived as agreed to diagnose my problem. on this occasion there was no cost involved.I have now recommended him to several friends and have had positive feedback regarding the work and cost from all of them. I have arranged for more updating work to be done later this month.

Replaced kitchen sink/tap and gas hob. Replaced bath and basin taps in bathroom. Punctual and efficient, to agreed cost. Have now ordered replacement unvented cylinder and boiler. Recommended.

Contact was by e-mail and the repair was professionally effected and attendance on date and time as agreed. A well managed plumbing service.

Alan fitted a replacement electric shower. From agreeing the initial quote to installation of the shower unit everything ran smoothly. Workmanship clean & tidy. Ignite were very customer focused & easy to deal with. I will use them again.

Alan was very efficient at the job he was doing he explained all the different parts of the job as he went along and the finished article was as good as I could have hoped for, the price was as stated on the web site, he even took time to wash down my front door which had some dust on it.

Ignite responded to my enquiry quickly. Booked appointment to estimate work. Gave quote and booked job in very efficiently. Carried out work as agreed and to price quoted. Carried out the work very satisfactorily. Had to work in a confined space. Alan was pleasant and kept me informed at all stages of the job. Clean, efficient job. Would recommend.

This is the second time that I have entrusted to Ignite Plumbing the annual service of my boiler and I am entirely satisfied. Alan showed up punctually - having emailed and texted me several useful reminders about the appointment. Alan is personally pleasant and entirely professional in his manner - always a good thing. The boiler was serviced without fuss and Alan gave me some advice about what might be needed next year - advice I will take. Alan also took the time to show me the answers to a couple of my (probably pathetic) questions on an unrelated plumbing matter. I would recommend Inite Plumbing without hesitation.

Alan is great. I was running late for our appointment and he waited for me. Small job, repairing a leaky tap and fixed quickly. If I require future plumbing work, I’ll be going back to Alan for sure.

Alan was very good at explaining and reassuring in his manner and explaining the work that was going to be done. I should add I was the go between the person who the work was for is an 80 year old woman who also thought Alan was very polite and able to do the job.

I originally employed Ignite Plumbing when I had a problem with my central heating where some radiators were running cold. Ignite spent much of the day carrying out a power flush and since then the heating has worked better than for a long time. Very satisfactory. Ignite recently came back to carry out a routine boiler service. This work was carried out at the agreed time and to my complete satisfaction.

Easy to book appointment at a convenient time. Work carried out quickly and cleanly. Pleased with the job and would recommend.

This company serviced my gas fire after helping me with a small problem of making the remote control work. They were very efficient and arrived at the time quoted. They worked well and quickly. Everything was left clean and tidy. Thank you for a job well done.

Alan and his team have now completed 3 jobs for me this year , the latest and biggest being the installation of a new ATAG IC35 boiler and renewal of the house's gas piping. Each job has been completed successfully at the time agreed and exactly as promised. They are tidy , friendly and efficient and completely professional.

A very good service for my boiler. The engineer arrived punctually, explained what he was going to do and got on with the job. At the end he gave me a verbal and written report on the boiler and detailed the small alterations he had made to help it run more efficiently. I am very happy with the service provided by Ignite.

Pleased with the speed and standard of the service we received. I would recommend this plumbing service to anyone.

Excellent service. Clean, tidy and friendly engineer. Easy service to book, reminder text of booking and kept up to date with engineers arrival on the day.

Very Reliable. Great job. Would recommend to others.